Brookstone Group
Call now
Call now
Website
Call
Brookstone Group
Finnleo indoor sauna rooms enhance any space. Master bathrooms become European spas, and home gyms come full-circle with pre-workout warm-ups and post-workout recovery. At The Pool Source, our experts will properly measure existing areas to help with spa or pool size selection and site prep ideas. Daily soaks can provide you with muscle and stress relief.

Plus, time spent with loved ones in the warm water of a spa can lead to improved relationships. Our showroom is open! We will continue to follow the CDC recommended guidelines to keep our employees and customers safe and healthy. Our staff will be wearing masks and practicing social distancing. As a company we pride ourselves on providing excellent customer service.

As you can imagine, we are continuing to experience a backlog and we are doing our best to accommodate each and everyone of our customers.
Reviews (16)
Yi Fang Shen
Yi Fang Shen
Nov 21, 2021
Report
Really helpful and very knowledgeable staff. He answered all my questions.
Rachel M.
Rachel M.
Nov 03, 2021
Report
My experience with Pool Source has honestly been the worst service experience of my life. We decided at the end of summer 2020 to install a pool. My husband and I don't make a ton of money, but we clip coupons and shop secondhand and do our best to put away any extra for us to buy special things for our family.

Usually we spend our savings on travel, to visit my family or take a weekend vacation. Because of COVID, our travel money was going unspent, so we decided to take the plunge and buy a pool.

Pool Source had been very highly-rated. We researched reviews, and looked into the type of
Rachel Menard
Rachel Menard
Oct 17, 2021
Report
My experience with Pool Source has honestly been the worst service experience of my life. We bought an above-ground pool, and after Pool Source took our deposit, they did nothing. They didn't even order the pool. The contractor they recommended stopped responding. I had to email them every week just to get them to order what I paid for. To top it off, when we got our pool 14 months later, they ripped the liner when delivering.
Looking back at positive reviews, I see all of the 5-star reviews are from people who got in-ground pools, so I believe the only way to get good service from them is to
Catherine Brown
Catherine Brown
Aug 26, 2021
Report
A highly recommended establishment for your backyard entertainment. All sources of pools and Jacuzzis. 5 Star customer service before and after the install. Best source for your pool needs is The Pool Source. Thank you for your friendly above and beyond service. The Izzo's
Services: Pool & spa light repair, Salt system repair, Summerization, Construction, Winterization, Design, Cleaning, Water analysis, General repairs & maintenance, Test soaking, Pool cover repair
Laurie Falina
Laurie Falina
Jun 16, 2021
Report
Terrible! Have gone there the past 4 years to have our shark serviced. Didn't do a thorough job. I called this year about buying a new motor and was told that they weren't servicing any "new customers!" Well, they certainly lost our business.
Biscuit
Biscuit
May 19, 2021
Report
Positive: Punctuality
My pump didn’t work and they figure it out right away on time on schedule so my pool wouldn’t lose chlorine level or any chemicals great job guys keep the work up and thank you I will definitely be back
Service: General repairs & maintenance
Cherae Clark
Cherae Clark
Oct 15, 2020
Report
If I could give The Pool Source more stars I would. The team at The Pool Source (I dealt with T.J, Ken, and Dan) are so focused on building relationships and providing outstanding customer service. From start to finish of our in ground pool installation they were upfront, transparent, kind, and on-time with everything.
Their recommendations for electrical, fence, and pavers have been great. In fact, they all communicate with one another, which made the process so much easier for us.
We were on vacation for a few weeks and Dan and his team worked until 8pm the night before we returned to surprise
Joe F.
Joe F.
Aug 15, 2020
Report
I ran an errand to pick up a new pool pump August 2020 for a nice couple. The staff their was nice, professional and gritty in their efforts to accommodate an important need and would recommend them for pool equipment sales and are effective in getting the job done.
Jpmanfredo
Jpmanfredo
Jun 20, 2020
Report
Bought a hot tub in November 2020 from Pool Source. Staff was knowledgeable and worked with us through a tough time considering that stock was low and demand was high. They helped us through the whole process from selection, needed prep work, and delivery. Delivery team was on time and wasted no time. We return for supplies and questions and will keep with them. Definitely recommend.
Gail Cafferty
Gail Cafferty
Nov 14, 2019
Report
We have been Pool Source customers ever since we moved to a house with a pool. We also bought a hot tub from them many years ago, and it is just now showing signs of its age. They test our water and tell us exactly what we need to do to keep the water sparkling and clear. They're always on target with their advice. Just today, we were there checking out hot tubs because we think ours, after almost two decades, will need replacing. Some people we know have said their prices are a bit high, but with all the help they've given us and the quality of their products, we think the prices are worth it
Paula H.
Paula H.
Oct 16, 2019
Report
What a rip off! The older woman working there misquoted the cost of the 2 items I was interested in purchasing. This was after she tried to get me to purchase larger quantities of both items. Shop around. This place is highly over rated.
Doug E.
Doug E.
Sep 10, 2019
Report
The Pool Source is hands down the best company around. We installed our in ground pool last year and everyone who worked on it was straight forward and supremely knowledgeable. We had some unexpected expenses and they tried their best to keep the cost down and work with us. They truly value their customers and that is refreshing in today's environment. I wouldn't deal with anyone else, period. You're in great hands!
John DiMuccio
John DiMuccio
Dec 14, 2018
Report
Since this was our first hot tub purchase ever, we spent a lot of time researching hot tubs. After singling out the quality brands, we visited those local dealers to see how we liked the tubs. We loved dealing with Brandon at The Pool Source. He was very helpful, took time to understand our needs and patient with many questions. And, I took notice that everyone working at the store each time I was there was so friendly! Thank you for such a great experience! We highly recommend The Pool Source and Hot Spring Spas!
April W.
April W.
Apr 13, 2018
Report
I can't recommend pool source enough. We went in on a whim and with the help
Of the pool source over the course of the next month we will have a patio, hot tub and all of the electrical work to make everything run smooth. Both of the folks we worked with Brandon and David were professional and kind not to mention knowledge and understanding. I have two kids who were anything but quiet and they were both very understanding and didn't mind the chaos that kids bring. Looking forward to a long lasting relationship with all the staff of the pool source and enjoying my hot tub. Thank you Brandon
Brooke B.
Brooke B.
Dec 03, 2015
Report
Best service and price around! Everyone from sales to service was super polite and helpful. Highly recommend to everyone! They are willing to help on the phone when spa water was wacky! Double thumbs up!
Tina Z.
Tina Z.
Jul 01, 2013
Report
This is my go to place for pool needs. I have a large inground pool and have had bad experiences in the past using pool resources like Namco. I started going to The Pool Source when I was having an issue one year with my pool, after spending a small fortune at Namco for chemicals that I did not need and could not return, I ended up getting sound advice from The Pool Source. When my issue was cleared up , I now bring in my water at the start of the season, they hook me up with what I need and no more issues for the season. It has been smooth sailing since. They also carry a variety of parts