Nelson Comfort
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Nelson Comfort
Nelson Comfort is a family-owned and operated company that has proudly served the Greater Cincinnati area since 1925! We pride ourselves on our reputation for being honest and professional while providing superb heating and air conditioning customer service.

Our highly trained team of customer service representatives and service technicians are available 24 hours a day, 7 days a week, 365 days a year to help your family with all heating, air conditioning, geothermal, and electrical needs.After a year of working with Nelson Comfort, our service technicians become NATE (North American Technician Excellence) certified, which is the highest level of certification in the HVAC industry.

This ensure that your heating and air conditioning repair is completed to the highest standards in the industry. When it comes time to replace your heating, air conditioning, or geothermal system our team is ready. Our factory trained comfort consultants are available to help you decide which HVAC system is best for you and your family.
Services
We realize you have several options when it comes to heating, air conditioning, and electrical solutions for your home and business. You probably already read through the customer testimonials on our home page and saw our stellar ratings & reviews on other websites. So all we can think to do is list our various factory certifications and professional affiliations so you can learn more about our company.
Thank you for choosing the highly skilled team at Nelson Comfort to fix your heating and cooling system. Our team of NATE-certified service technicians are equipped with the latest technology and best equipment the heating and cooling industry has to offer. We do this to ensure we quickly and accurately diagnose and fix your HVAC system the first time.
You may have seen our team at the Disabled American Veterans 5K or heard about our give-away on the radio with Chris & Janeen on 103.5 WGRR. If not, here's what we're doing. With the holiday season quickly approaching, Nelson Comfort is awarding a local Cincinnati veteran a new furnace for their home.
Our professional comfort consultants look forward to meeting with you and your family to discuss the variety of comfort options available for your home. We know many homeowners have never been through the process of purchasing a new heating and cooling system, so here is what to expect. Our highly trained comfort consultant will do his research before visiting your home.
Cincinnati, OH residents know how brutally cold the winter months can become. No stranger to freezing temperatures, Cincinnati homes need an effective and reliable heating system to safely get through the winter months. For all of your home's heating repair, installation, and maintenance needs, call on the experienced and dedicated professionals at Nelson Comfort today.
Reviews (19)
John Harig
John Harig
Jan 02, 2022
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Matt from Nelson replaced our water heater. He’s a good guy, and a pro. That’s how everybody is at Nelson. Their excellent service starts as soon as you call.
Service: Repair HVAC
Denis Korzan
Denis Korzan
Dec 19, 2021
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Cody was great. On time, professional and polite. His customer service was exemplary.
Katelynn Pomorski
Katelynn Pomorski
Dec 14, 2021
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If there was a 10 star rating I would give it to Ryan, as he was incredible! He worked efficiently and was very knowledgeable. He took the time to explain everything to me and asked if I had any questions. He also provided some recommendations that I wasn’t aware of to help with airflow and cleanliness. I will only go through Nelson Comfort moving forward because my experience can’t be beat.
Dan Swart
Dan Swart
Dec 06, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Excellent service and the representative of the company also. did an excellent job.
Services: Heating maintenance, HVAC maintenance
Megan Hoover
Megan Hoover
Nov 23, 2021
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Positive: Professionalism, Punctuality
Cody was very professional and did a great job! I would highly recommend Nelson Comfort and Cody!
Service: Heating maintenance
Sharon Lemon
Sharon Lemon
Nov 13, 2021
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Positive: Professionalism, Punctuality, Responsiveness
Spencer and Tyler were amazing. They discovered something that no other tech had pointed out in the 42 years we have lived in our house!
Service: HVAC maintenance
Will Sterling
Will Sterling
Oct 25, 2021
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Steve is the best. Great Service, great explanation, superior quality and a great guy. i’ve used competitors in the past and Steve with Nelson is by far the best service tech i’ve met. Steve is the MAN!!!!
Services: Repair heating system, Repair HVAC
Dan Shea
Dan Shea
Oct 06, 2021
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Positive: Professionalism
Cody has performed several scheduled services for us, and has always been punctual, proficient and thoroughly professional. He goes above and beyond in performing his duties and is a pleasure to deal with. I would recommend him to anyone.
Service: AC maintenance
Brad Dearinger
Brad Dearinger
Sep 04, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
All i can say is WOW!!! This guy Zach the technician really knew his stuff! Will definitely be coming back and requesting him for sure with any further problems. Man the guy was a real life saver. Damn near asked him to move he was such a nice young man. Thank you Nelson crew
Jill Lichtenberg
Jill Lichtenberg
Aug 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The gentleman installing my new furnace and air conditioner were wonderful. I was updated as the installation progress throughout the day. They took extra care when explaining the new digital thermostat. I highly recommend Nelson Comfort.
Service: Install AC
Emily Goldbarge
Emily Goldbarge
Aug 04, 2021
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Always on time and professional. Had an issue with my AC and Larry fixed it in 15 minutes! Definitely recommend Nelson Comfort for all of your heating and cooling needs. Great company and people!
Donald Slavik
Donald Slavik
Dec 27, 2019
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The AC/Heating/Humidifier installation was fine. But it is the second winter and nothing is coming out of the humidifier water line. I see the steel valve they placed on the copper line is completely corroded and falling apart. I called but too bad for me given the 1 year warranty is up. I need to call a real plumber. 😡
Michelle Meenach
Michelle Meenach
Jul 11, 2019
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Another fantastic experience! I reported the problem first thing this morning and they were there before noon. Thank goodness because I could not take another night of that heat. Highly recommended!
Joel Sobecki
Joel Sobecki
Nov 27, 2018
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Our furnace went out during the evening a few days after Thanksgiving. I called Nelson and they put me on the schedule and had a service tech out to my house that afternoon. He got the furnace up and running after a cold morning of blankets and electric heaters. Thank you very much. I will definitely recommend their services to anyone that I know that needs heating or a/c service.
Bill Smith
Bill Smith
Aug 16, 2018
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No stars
Nelson Comfort installed an A/C unit for us 5 years ago. This July 1, we came back from vacation to a house that was over 80 degrees. We called Nelson because we thought the warranty we had was with them.
Victor was headed to our house by noon. I called a friend of mine, described the problems we were having, and he suggested it might be… the capacitor. Then Victor called back, close to noon, and stated he couldn't service our unit because he's not licensed to work in KY.
Now we were going to be another day without A/C. I eventually called back pretty furious that Nelson intentionally
Alexandra Glossner
Alexandra Glossner
Jul 30, 2018
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Was supposed to be here at 8 am to come look at our HVAC system that needs to be replaced. They didn’t show OR call My husband had to call & only THEN did they let him know that our appt. got put into the system as today, but “somehow” it got changed to a different day in another system. Horrible way to run a business all around. Now, not only is my humans going to be 2 hrs. late for work, he’s going to have to leave early to make a 5 pm. “rescheduled” appt. this afternoon. Already disappointed & frustrated. Hopes are not high.
MsDrea Amore
MsDrea Amore
Nov 24, 2017
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My furnace stopped working properly and I had no idea what was going on so I googled this company and noticed they had 5 star reviews. I called them after my home warranty would not help me and was very glad that I did. The service man was named Ron and was kind and very knowledgeable. He told me he had 10 years of experience and his work on my oil furnace proved to be true. He not only fixed the problem but showed me how to as well. I will call them in the future! Thank you Nelson Comfort!
Gary Powell
Gary Powell
Jun 09, 2017
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We had a great experience with Nelson Comfort. We asked two other companies to bid on our home HVAC work and Nelson was the lowest of the three and provided a great quote with great equipment (which we… researched). The workmanship associated with the install was top-notch. We enjoyed everything about our experience with Nelson Comfort. Highly recommended.
Todd Helton
Todd Helton
Mar 24, 2017
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Great professional service. Responded timely and was able to service my hvac unit to get me back up and running! I highly recommend them so give them a call!