At The Cooling Company, we want to make it hassle-free to use our heating and air conditioning services in Las Vegas, NV. Summer and winter temperatures in the Las Vegas Valley can reach extremes, so having a reliable HVAC system in your home is important. We primarily work with Lennox products and can offer financing options upon approved credit for installs.
Since our technicians must all pass background checks, you can trust our team. We have more than 50 years of combined experience and can work on all makes and models of HVAC systems. You'll also appreciate that we offer a 12-month buy-back guarantee on any system that we install. When you want your home in Las Vegas to stay comfortable throughout the year, The Cooling Company can help.
We're highly experienced with all types of HVAC systems, and we can help you keep yours running like new. Since our technicians receive ongoing training throughout the year, they can resolve virtually any type of issue. We're even available 24/7 for emergencies.
Since our technicians must all pass background checks, you can trust our team. We have more than 50 years of combined experience and can work on all makes and models of HVAC systems. You'll also appreciate that we offer a 12-month buy-back guarantee on any system that we install. When you want your home in Las Vegas to stay comfortable throughout the year, The Cooling Company can help.
We're highly experienced with all types of HVAC systems, and we can help you keep yours running like new. Since our technicians receive ongoing training throughout the year, they can resolve virtually any type of issue. We're even available 24/7 for emergencies.
Services
Wellington and Joanna Santana, our founders, arrived to America with only two things to help provide a better future for their family: $300 in their pocket and a dream in their hearts. Instead of waiting for opportunities to come to them, they started working to build a better future. Juggling different jobs between the two, they started taking matters into their own hand.
Our family of experts is passionate about providing quality, honest, and trustworthy HVAC services. With over 50+ years of combined experience, and over 7 years serving the Las Vegas and Southern Nevada Communities, we are proud to be your go-to heating and cooling service company. Here at The Cooling Company, we are so confident that you will be happy with our service that we provide a 100% Customer Satisfaction Guarantee on every job.
According to the U.S. Department of Energy, heating and cooling account for around 48% of your average energy bill. Fortunately, there are HVAC system enhancements available that can help your system use less energy while still keeping your home. Below are some of the HVAC enhancements available at The Cooling Company, all of which can have a positive impact on the air quality, temperature, and energy efficiency of any home.
In my opinion, they are the best company. I have been a customer with them for several years. Mr Wellington, the owner, came out to my condo to inspect the installation to make sure it was installed properly. He has at times checked on me periodically. My favorite technicians are Ray and Jeromy. Both are very detailed orientated, thorough and very knowledgeable.
At The Cooling Company, we take pride in combining innovation with dedicated, compassionate, and knowledgeable service. We provide them with the most advanced heating and cooling technologies, and the professional service necessary for our customers to fully utilize them. We can repair and improve your heater with the most efficient materials available.
Reviews (30)
Kari Halkyard
Dec 22, 2021
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Jeff VanderLaan
Dec 21, 2021
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The Cooling Company takes good care of its customers from the call to set up the appointment through billing and follow up. Each person listens responds clearly to make every conversation pleasant and productive. The techs do a great job and explain what they did in simple terms. I am given enough information to make my own decision. I do not feel pressured or up-saled. We just signed up for another year of their maintenance program. We look forward to having them back out in the summer and before if the need arises. Thanks Cooling Company and Mr Frost.
Dawn Mcbride
Dec 19, 2021
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Brian S.
Dec 05, 2021
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STOP YOUR SEARCHING! I made the mistake of paying for a service from a home warranty service that would cover major systems and appliances. When my AC started to show signs of issues, after 4 months of back-and-forth with the warranty company, I made the decision to shop for a new central AC (versus just repairing yet again). Being that this property's AC was a little dated ('90s...I'm actually surprised it survived this long) and this would be the first replacement, I was a little worried (things aren't like they were back in the '90s).
After shopping for more than
After shopping for more than
Anthony Frankina
Nov 07, 2021
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Frosty was great took time to throughly explain all options and best system for our home. He priced several options and answered all of our questions. No rushing, no pushy sales stuff just real answers and honesty. Highly recommend him and the business. Oh ya the boss was great as well!
Service:Â AC installation
Service:Â AC installation
Jeanet Mika
Oct 17, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The text regarding arrival is great and unique because it sends a photo of the technician. Jorge was courteous and communicated well. I’ve used the cooling company multiple times now and have always had 5 star service.
Service:Â Heating maintenance
The text regarding arrival is great and unique because it sends a photo of the technician. Jorge was courteous and communicated well. I’ve used the cooling company multiple times now and have always had 5 star service.
Service:Â Heating maintenance
Vicky Skilbred
Oct 05, 2021
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Two years ago they replaced all the ducting in my 2300 foot house. They were not the cheapest of the three bits, but I was impressed with the detail of their presentation. That turned out to be a good decision. They did a great job. Last week my maintenance company outlined some huge repairs. My home warranty insurance sent a tech and disputed pretty much all those recommendations but did suggest adding an additional air register. I called the Cooling Company. Jorge came out and inspected airflow, both units and also disputed pretty much all the recommendations made by the other company. He also
Carol Lee
Oct 02, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Frost checked our AC and was extremely helpful and knowledgeable. It was truly an amazingly helpful and informative check. He not only diagnosed the problem quickly, but also had many potential solutions that we could follow up on. We were extremely impressed and grateful. Thank you, Frost!
Service:Â AC maintenance
Frost checked our AC and was extremely helpful and knowledgeable. It was truly an amazingly helpful and informative check. He not only diagnosed the problem quickly, but also had many potential solutions that we could follow up on. We were extremely impressed and grateful. Thank you, Frost!
Service:Â AC maintenance
Pat K.
Sep 14, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jorge arrived and went right to work servicing our system and making sure everything is in working order. We appreciate his professionalism and his work ethic. He is a courteous and respectful person. Thank you Jorge!
Service:Â HVAC maintenance
Jorge arrived and went right to work servicing our system and making sure everything is in working order. We appreciate his professionalism and his work ethic. He is a courteous and respectful person. Thank you Jorge!
Service:Â HVAC maintenance
Cayls A.
Sep 08, 2021
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I highly recommend the cooling company. They fixed both my AC units that decided to hit the hay during heat waves (seriously)!!!! The first time it was my kitchen side unit when the highs were 116 then my bedroom side unit went out (recently) with a high of 108. If it wasn't for them, I would be dying of heat exhaustion. They saved us during the heat waves.
Jorge came to fix both units at separate times and he was quick, reliable, knowledgable, hard working, and just a genuine human being which is so hard to find in this crazy world.
Their pricing is fair and it doesn't break the bank
Jorge came to fix both units at separate times and he was quick, reliable, knowledgable, hard working, and just a genuine human being which is so hard to find in this crazy world.
Their pricing is fair and it doesn't break the bank
Angielyn Wilson
Aug 20, 2021
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I called the Cooling Company because my AC was making weird noises and it was getting hotter. I was given the Cooling Company's number along with one of their technicians name Frost. They were able to get Frost out to my house in 2 hours. Once he arrived he was very professional and informative about what was going on about. He was able to replace the part of the AC unit right there. It was a wonderful experience dealing with Frost and with the Cooling Company.
Jeff Vanderlaan
Aug 19, 2021
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Was on time with good communication setting up the appointment, on their way, and at the appointment. We got a follow up call to make sure everything was done to our satisfaction. The tech found 2 issues. He documented them with pictures and an estimate. We hired them to take care of both items. We were made aware of a maintenance plan we could purchase that included a discount on the service. The tech got approval for the discount to be applied to the service done that day. We appreciated the good communication and the willingness to work to get us their best price. We will continue to use them
Christian R.
Jun 29, 2021
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The company 's crew did a great job installing the new A/C, very professional and knowledgeable. Ray Halili did a great job explaining everything, very nice guy, very professional. Both the crew and Mr. Halili ensured everything was cleaned up and good to go. I would definitely recommend this company to anyone. 5 stars!
Jan M.
Oct 20, 2020
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Nancy K.
Oct 14, 2020
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Cox had come into our house and had no business Being in the attic and turned some switches off to the AC. I was worried because I thought our unit went out. I had called about 5 companies and finally the cooling company. They were able to send someone down within a couple hours. Jr went in the attic right away and knew what the problem was. Problem fixed in a few minutes. He also gave me helpful information for the future.
Thank you for your help! I recommend this company.
Thank you for your help! I recommend this company.
Scott W.
Sep 07, 2020
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Eric M.
Aug 06, 2020
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Reechee V.
Jul 31, 2020
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I called late in the day to get a schedule for my a/c so that they can diagnose what's wrong with it and I was surprised that they said that they can come within a couple of hours. Technician (Ken) came within the time quoted. Diagnosed the problem and explained everything that needs to be done. A few minutes later, a/c is now working and he made sure that air is blowing cold before leaving. Also, I really liked that they did a follow up call the next day to see how everything went. Now, that's great customer service!
Yorlandis S.
Jul 25, 2020
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I was I the market for a new ac and furnace, I received several quotes from reputable companies and The cooling company was the cheapest. I decided to go with them because Lennox recommends them and Ray actually took his time to explain everything. A couple days later Jeff and his partner came and install everything nicely. If you're in the market you should definitely contact them. Out of all the dealers that Lennox has listed on their website this is by far the friendliest and cheapest
Daniel R.
Jun 18, 2020
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We had our A/C go out yesterday so we called The Cooling Company to come out and take a look at it. We have used them before and have been satisfied with them. Tech showed up ran some test on the unit and said we need a new fan motor and Capacitor for $1020.00 but before we could say ok do the work. He immediately went into selling us a new system. That our system is now obsolete and it was going to cost us $5000.00 for the condenser and $5000.00 for the FAU. I would have had him do the work if he didn't try to sell me a new system but that brought up a red flag for me and said no we can&apos
Julian T.
Jun 15, 2020
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Called because of a noise issue with our ac unit. The tech inspected things and "did some work" without getting it approved first and charged labor. As you can imagine with AC companies this is quite a bit. Problem not fixed spoke to them and they sent another technician who by the way entered our home without wearing a mask even though I was told this company was having all techs do this due to pandemic. He couldn't identify the issue and just gave us an estimate for 1000 dollars of unrelated work. I think this is why people hesitate when contacting hvav companies. We are out $200
Debbie A.
May 29, 2020
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I was having some resistance from other air conditioning companies with the service person not wanting to walk on the ceramic tile to get to the air-conditioning unit. However when I called The Cooling Company, spoke with Ashley, she was friendly, courteous, attentive to my concerns/need, and advised that they were able to accommodate me and did it in such a timely manner, that I was totally impressed.
Within minutes of my phone call, Ashley sent me a text confirming who would be coming (name: JR), a picture of him and the expected time of arrival.
JR showed up at the expected time, respectfully
Within minutes of my phone call, Ashley sent me a text confirming who would be coming (name: JR), a picture of him and the expected time of arrival.
JR showed up at the expected time, respectfully
Carol E.
Feb 08, 2020
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I am the manger of a couple of homes in Las Vegas.
One of my renter's was having a problem with heat in areas of the house.
I went to Yelp for "the best" HVAC place.
I used The Cooling Company. What a great experience that was. I phoned The Cooling Company about 4:30 in the afternoon and a tech was at the house within an hour. SERVICE is what it is all about!!!!
The problem was found, the tech Tyler phoned me and explained the problem and it would be fixed the following day since parts needed to be ordered and the price was quoted. Reasonable.
I will definitely be using The
One of my renter's was having a problem with heat in areas of the house.
I went to Yelp for "the best" HVAC place.
I used The Cooling Company. What a great experience that was. I phoned The Cooling Company about 4:30 in the afternoon and a tech was at the house within an hour. SERVICE is what it is all about!!!!
The problem was found, the tech Tyler phoned me and explained the problem and it would be fixed the following day since parts needed to be ordered and the price was quoted. Reasonable.
I will definitely be using The
Kim M.
Dec 03, 2019
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Jim S.
Jul 09, 2019
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Had 3 Nest E thermostats installed. Technician Michael was on time, very polite and professional, answered all my questions and went over and above to ensure they were mounted into the beams.
He mentioned the company service plans when I asked about my AC units, but didn't try to BS or hard sell me.
A total pro and a great guy.
Will use this company again and ask for him specifically.
Kim was also great on the phone re scheduling and follow up.
Prices were less than others who bid on the job as well.
Well done.
He mentioned the company service plans when I asked about my AC units, but didn't try to BS or hard sell me.
A total pro and a great guy.
Will use this company again and ask for him specifically.
Kim was also great on the phone re scheduling and follow up.
Prices were less than others who bid on the job as well.
Well done.
Lucas A.
Jun 20, 2019
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Barbie T.
May 17, 2019
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Buyer beware!! We bought a house that has two ground units and they didn't seem to cool the house down. I called TCC and they sent a technician out immediately.
We just had a mild heart attack because an amazing guy named Jay was able to diagnose the problem. New units required!! Old R22 that leaks through most of the tubing.
Needless to say, I'm hoping to get the cost covered and also use Jay and TCC to complete all installs. Thanks again for the bad news..lol see you after the battle..
We just had a mild heart attack because an amazing guy named Jay was able to diagnose the problem. New units required!! Old R22 that leaks through most of the tubing.
Needless to say, I'm hoping to get the cost covered and also use Jay and TCC to complete all installs. Thanks again for the bad news..lol see you after the battle..
Lee L.
Feb 28, 2019
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I was trying to be proactive and replace a well maintained and working 21 year old HVAC system before the phase out of R22 refrigerant, or worse, a breakdown inconveniently timed in the middle of a scorching weekend August night. In short, I wanted options and the ability to research products and companies at my leisure, so I initiated the quote process.
Joe Moss, the sales rep called me about a week after the price quote he gave me to inform me that there would be an additional 10% discount if I decided to use them and sign by 2/28/19. So I did and signed a contract for a Lennox ML14XC1 and
Joe Moss, the sales rep called me about a week after the price quote he gave me to inform me that there would be an additional 10% discount if I decided to use them and sign by 2/28/19. So I did and signed a contract for a Lennox ML14XC1 and
Brittany H.
May 08, 2018
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It's that time of year.. the blistering hot days are approaching quickly and my poor A/C was struggling to do any more than turn on.
Using the trusty and painless Yelp app, I sought 5 or 6 quotes, most of whom responded promptly, but none were as thorough and polite as Selma with The Cooling Company. She called me directly and clearly explained the various services they offer, including different membership packages.
Based on my honest and informative communication with Selma, I felt confident choosing their company for a tune up and diagnostic service for my equipment. That confidence
Using the trusty and painless Yelp app, I sought 5 or 6 quotes, most of whom responded promptly, but none were as thorough and polite as Selma with The Cooling Company. She called me directly and clearly explained the various services they offer, including different membership packages.
Based on my honest and informative communication with Selma, I felt confident choosing their company for a tune up and diagnostic service for my equipment. That confidence
Michele M.
Oct 14, 2017
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I called around 8:15pm because my new thermostat wasn't working after installation. Kellan arrived around 9:00pm and knew what the issue was right away! He changed a fuse and explained what probably happened during the installation process. He was very friendly and knowledgeable. It's nice knowing that an A/C company is available 24 hours a day, especially living in a desert.
A few days after the service call, I received a follow up call to see how everything went. I think the level of service from this company sets them apart.
A few days after the service call, I received a follow up call to see how everything went. I think the level of service from this company sets them apart.
