1st Choice Appliance Repair
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1st Choice Appliance Repair
Your service technician for life from your kitchen to your laundry room no matter the brand, the make or the model. If it's broke, we can fix it. 1st Choice Appliance Repair, LLC is a small family-owned company with twenty years of appliance repair experience. We are proud Gloucester residents and members of the Cape Ann Chamber of Commerce who want to make a difference in the community we live in.

Our service areas include Cape Ann and the North Shore where we provide prompt and professional family-friendly service. We know your time is valuable and pride ourselves on offering fast, friendly and reliable service to all our customers.
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Hi, I'm Alfredo Luciano, owner of 1st Choice Appliance Repair. I spent more than two decades working for Sears Appliance Repair Service developing my skills and mastering appliance technology. I started as a lawn and garden technician, then advanced to household appliance and repair services which is where I found my passion.
Unlike other dryer vent cleaning companies which only clean your vent, we at 1st Choice not only clean your vent, we also take your dryer apart, vacuum and inspect all components to ensure your dryer runs dependably for years to come. Dryer vent cleaning is a part of home maintenance that is often-overlooked.
Reviews (10)
Tara Mckenney
Tara Mckenney
Jan 05, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Cannot recommend 1st Choice Appliance Repair enough. Alfredo was very pleasant, responsive, professional and friendly. Came and fixed my oven in no time. His receptionist is very responsive and accommodating.
Service: Repair oven
Deborah Gardner
Deborah Gardner
Jan 03, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Alfredo managed to remove the oven floor that had become stuck. Very ingenious solution to the problem. He then relaxed the igniter. Alfredo was very , very competent!
Service: Repair stove / cooktop / oven
Joanne Baker
Joanne Baker
Jan 02, 2022
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Positive: Professionalism, Punctuality, Quality
Alfredo was prompt, efficient and knowledgeable! Fixed my washer just before holiday guests arrived. Highly recommend!
Service: Repair washer / dryer
Daniel Ouellette
Daniel Ouellette
Dec 29, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
1st Choice Appliance Repair is a great company to work with. They are extremely knowledgeable, professional and responsive. I'd gladly recommend them to anyone who needs appliance repair.
Service: Repair washer / dryer
James Kenny
James Kenny
Dec 17, 2021
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Alfredo was very knowledgeable and responsive. He was able to diagnose and repair the problems that we were having with our refrigerator in time for us to make full use of during the approaching holidays. I would recommend Alfredo and 1st Choice Appliance Repair to anyone that needs kitchen appliance repairs. He was outstanding!
Jim Kenny, Ipswich MA
Jen Kincaid
Jen Kincaid
Dec 15, 2021
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Communication regarding appointment was excellent. Alfredo was on time, professional and very nice. I am somewhat handy with other appliance repairs so wanted to watch how the problem with my washer was diagnosed. Alfredo was great checking out the potential issues and explaining the process. He found the dead part and was okay with letting me order and replace it since it was fairly straightened. He even warned me about one parts outlet that routinely notes parts as in-stock then notifies you they are not available. (This did happen to me so I wasn't surprised!) Definitely recommend 1st Choice
Patty Blakeley
Patty Blakeley
Dec 12, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very nice and professional. Gave me great advice and suggestions. Very fair pricing. Very nice owner. Very honest. Also he’s an animal lover!
Service: Repair oven
Heather Doyle
Heather Doyle
Dec 05, 2021
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Alfredo was awesome! This is the second time we have used him to repair an appliance. Great communication between him and his office. Very professional. Phone call updates and text communication. He was on time and fixed everything just as he said he would in a very timely manner. We also had an issue with our garbage disposal and he fixed that in two seconds flat. I would highly recommend him for all your appliance needs! Thank you Alfredo!!
Stephen Moloney
Stephen Moloney
Nov 16, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
1st choice did a great job at a recent call out. They were very prompt regards setting up appointment as well as updates before hand. On the day they explained everything clearly and resolved the issue we had with a dryer. Finally I found them to be very friendly too. Definitely would use again !
Service: Repair dryer
Dana Nicholson
Dana Nicholson
Jul 21, 2021
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I had the pleasure to meet the owner (Alfredo) when I was having issues with my LG dryer. Within 15 minutes he was able to diagnose, take it apart and fix it. This is a small family owned and operated business who has incredible reviews online. Well now I know why they are so good.
I wouldn’t hesitate to use or recommend this incredible company. I should also mention the nice woman you speak with on the phone to book your appointment is Alfredo’s wife. She is a breath of fresh air to deal with.
Thank you 1st Choice Appliance Repair you have earned a customer for life!