If you need emergency help or immediate assistance, please call and one of our team members will help you. Drain Genius is a premier drain cleaning company leading the industry by providing more drain cleaning and more sewer line repair services than most of its competitors. Drain Genius can assist with any blocked drain, including clogged bathtub drains.
Drain Genius handles all sewer cleaning services. With only the most skilled and experienced plumbers, we can address clogged wastewater flushing, clogged kitchen drains, clogged bathroom drains, and clogged outdoor drains 24 hours a day, seven days a week. It is not our business to provide drain service, but rather, it is our passion.
At Drain Genius, we pride ourselves on getting to know each customer personally and striving to create a lasting relationship with them at every service call. Our drain cleaning company offers complete solutions for plumbing problems such as clogged drains in your kitchen or bathroom, stopped up sinks in your kitchen, bathroom, laundry room, etc., blocked toilets, etc.
Drain Genius handles all sewer cleaning services. With only the most skilled and experienced plumbers, we can address clogged wastewater flushing, clogged kitchen drains, clogged bathroom drains, and clogged outdoor drains 24 hours a day, seven days a week. It is not our business to provide drain service, but rather, it is our passion.
At Drain Genius, we pride ourselves on getting to know each customer personally and striving to create a lasting relationship with them at every service call. Our drain cleaning company offers complete solutions for plumbing problems such as clogged drains in your kitchen or bathroom, stopped up sinks in your kitchen, bathroom, laundry room, etc., blocked toilets, etc.
Services
If you need emergency help or immediate assistance, please call and one of our team members will help you. If you look around your house, there are a variety of different drains that need to be kept clean so that they work properly. Grease, soap and food waste can take their toll, making your drains clog and run more slowly over time.
Reviews (20)
Shilo P.
Jan 25, 2022
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What a great local business! They where very professional on the phone and was very knowledgeable about my needs! I set up an appt. to get my my sewer serviced and scoped. They where able to make it the next day. The price was right and I couldn't be more happier. I plan on using drain genius as my go to. They also fix drains. I will be setting up another appt. To take care of these old pipes. Thank you for you help!
Stacey P.
Jan 21, 2022
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Dave V.
Jan 06, 2021
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John (JJ) and owner Dwight are the best. Straight shooting/no bs and awesome service!! I needed drain support and normally I would handle this myself. I called Dwight and John was there within the hour and did not charge extra for emergency services. John was amazing and handled it with professionalism and just a great dude.
You can't go wrong with great people. It's hard to find a straight shooter in automotive, plumbing, and electrical and when you find one, you remember them. I will be using them again if I need plumber support!!
You can't go wrong with great people. It's hard to find a straight shooter in automotive, plumbing, and electrical and when you find one, you remember them. I will be using them again if I need plumber support!!
Christian Moreno
Dec 24, 2020
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Dwight is the man! This review doesn’t do the team justice. If you need your drain cleaned or a sewer line repair give these guys a call they repaired our line after a back up it had a bunch of different options. Their pricing was competitive, no one likes to pay for a sewer drain but hey at least these guys are around in case you need to
Gretchen S.
Sep 24, 2020
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James R.
Sep 02, 2020
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My bathrooms' drains became gradually clogged. I had neglected engaging a plumber due to virus-related shutdowns. When I finally contacted Drain Genius, they responded swiftly and arrived on site within two days. Communication was clear and prices were transparent. The tech resolved both drains quickly and provided tips to help avoid recurrence. Dwight and his brother provided superlative service. Those living downtown should especially consider them, since they are located on Acoma St. and not in some distant suburb.
B. S.
Jul 03, 2020
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I had emergency situation with a sewage line that my builder did not take care of. These guys were quick fast and incredibly efficient. They are transparent through the whole process and were in contact with me the entire time. Within a very short time everything has been fixed and thankfully back to normal. Would highly recommend these guys
Brad J.
Feb 19, 2020
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Do not use these guys, they stole our $2,500 down payment and never showed up for the job. Prior to starting the sewer line repair, they requested half of the money upfront, about a month after cashing the original check, they gave us the run around about permitting. A month later they have not responded to any calls or text messages.
Evan H.
Jan 28, 2020
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This is the first and only negative review I've given- please read below and you'll understand.
-In 2015 Drain Genius did work on my sewer. I selected them because they were cost effective (really wish I would have paid more to work with a better company as you can guess) and because they gave a 5 year warranty (they didn't live up to as you'll see.
-In Feb of 2018 I notified Drain Genius there was a problem. After 1 month they responded and said they would fix it "quickly"
-They would go months at a time with no response, only to follow up with something like
-In 2015 Drain Genius did work on my sewer. I selected them because they were cost effective (really wish I would have paid more to work with a better company as you can guess) and because they gave a 5 year warranty (they didn't live up to as you'll see.
-In Feb of 2018 I notified Drain Genius there was a problem. After 1 month they responded and said they would fix it "quickly"
-They would go months at a time with no response, only to follow up with something like
Michael F.
Jan 07, 2020
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I'm giving drain genius 0 stars. Dwight took my money as a deposit to install a water line. He never did the work. He did refund me a small portion of the deposit but has yet to give me a full refund. I've called Dwight hundreds of times and for awhile he answered. Now he won't answer and still owes me $2950. My advice is to not use him and never give him a deposit for work to be done.
Olivia H.
Dec 15, 2019
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JJ saved the day! I had clogged my kitchen sink by overloading the garbage disposal. Every time I ran the laundry it would back up into the kitchen sink and the laundry wasn't draining properly. JJ snaked the drain, and once he cleared the clog, he waited for me to run a load of laundry to confirm the issue was resolved. I really appreciate JJ taking time out of his day to confirm the job was done properly.
Jessica L.
Dec 04, 2019
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Dimitra Farmakis
Nov 03, 2019
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Dwight the owner is awesome. Polite, professional & extremely knowledgeable. Living in a condo building built in the 50’s in Capitol Hill, my bathtub had a pretty serious clog that required the original drum trap to be replaced with a p-trap. Dwight showed me exactly what was going on while explaining how he was going to go about fixing the issue. He spent a good 6-7 hours over the course of 2 days cutting through pipe, redesigning the pipe structure/p-trap & hydro jetting years of gunk that presented itself...Water doesn’t even have a chance to linger in the tub it drains so fast! Great job
Amber P.
Oct 19, 2019
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Dirk D.
Feb 17, 2019
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I used these guys for maintenance about 3 years in a row and never had any problems. This last time however they couldn't seem to get it together and missed several appointments, then stopped calling entirely. I called Payless Rooter and they had a tech at my house to root the main line in A few hours. I will never use Drain Genius again.
Bentley S.
Feb 15, 2019
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I called this place b/c I thought I would need a toilet replaced, due to a hairline crack on the tank. I spoke to Dwight. Instead of agreeing with me, he suggested that I try some Flex Seal tape on the inside of the tank, which is $14 at Home Depot. I tried it and it worked. Saved me a $200 labor call plus the cost of new toilet. So roughly $400. It was much appreciated and a good way to gain a new customer, when I actually do have plumbing work. Thanks!
Morgan C.
Dec 14, 2018
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Dwight was incredibly helpful in our plumbing ordeal. We had a burping toilet that eventually led to the discovery of a sewer line that had two bellies (one of which was 12 ft long) and a break. Essentially, it was a disaster and every homeowner's nightmare. We had to replace the entire sewer line and reroute it around the detached garage in our backyard. His team did a great job with the excavation and tremendous work cleaning up.
Dwight was knowledgeable, personable, and made himself available on the weekends. I appreciated Dwight's professionalism. He went out of his way to help
Dwight was knowledgeable, personable, and made himself available on the weekends. I appreciated Dwight's professionalism. He went out of his way to help
Deana K.
Aug 02, 2016
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The first time we called, it was winter, and there was a storm. There were a lot of reschedules with a lot of no shows. We called about 6 times throughout the day to say, "where are you now?, you said you would be here".
Finally after many hours Dwight showed up. He charged a couple hundred to fix the leak. Less than a year later the "fix" failed in the same place. He sent a guy out who wanted another couple hundred for the same job?! I was appalled that the work wasn't guaranteed for even a year.
The latest fix has held. I don't know why Dwight didn't fix it
Finally after many hours Dwight showed up. He charged a couple hundred to fix the leak. Less than a year later the "fix" failed in the same place. He sent a guy out who wanted another couple hundred for the same job?! I was appalled that the work wasn't guaranteed for even a year.
The latest fix has held. I don't know why Dwight didn't fix it
Cindy M.
May 16, 2016
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Chris R.
May 07, 2016
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I experienced a series of main line clogs this week that drove me to contact Drain Genius. I use yelp for guidance, but it missed in this case.
My wife connected with Dwight, and he committed to arrive by 5pm. He and another colleague arrived at 945pm. He snaked the line and cleared an obstruction. He told us to plan on him arriving at 5pm the next day to scope the line. He failed to make an appearance and only communicated when stalked. He finally called my wife at 10:30pm and let her know he would make it the following day. Over the course of two days, my wife and I waited 10 hours sacrificing
My wife connected with Dwight, and he committed to arrive by 5pm. He and another colleague arrived at 945pm. He snaked the line and cleared an obstruction. He told us to plan on him arriving at 5pm the next day to scope the line. He failed to make an appearance and only communicated when stalked. He finally called my wife at 10:30pm and let her know he would make it the following day. Over the course of two days, my wife and I waited 10 hours sacrificing
