When you're considering transforming your outdoor living space, you want an experienced swimming pool builder who can guide you through the design and build process. California Pools is a leader in backyard renovations for good reasons: we are focused on excellence and committed to customer service.
Our more than half a century of experience enables us to remove the uncertainty of the swimming pool building process. With California Pools by your side, you can make a well informed buying decision. Designing and building a new swimming pool and outdoor living space in your backyard has never been easier.
Our professional team can take you through the process without you ever having to leave the comfort of your home. Our team will host live, video meetings with you from a remote location to give you a closeup look at your custom 3D design, detailed pricing, vast project material choices, and project updates from start to finish.
Our more than half a century of experience enables us to remove the uncertainty of the swimming pool building process. With California Pools by your side, you can make a well informed buying decision. Designing and building a new swimming pool and outdoor living space in your backyard has never been easier.
Our professional team can take you through the process without you ever having to leave the comfort of your home. Our team will host live, video meetings with you from a remote location to give you a closeup look at your custom 3D design, detailed pricing, vast project material choices, and project updates from start to finish.
Services
At California Pools, every backyard is an opportunity. We live to transform your outdoor living space into your favorite "room" in the house. Whether you have a vision or want us to come up with one for you, our team of experts are here to guide you through a complex road of design and construction.
Because choosing a builder with the right experience is essential to having a well-crafted outdoor living space. When you're ready to invest in your outdoor living space, everything is riding on who does the work. Of course, custom design and quality construction are top priorities, but you also want an experienced partner who will guide you through the process, keep you informed, and stick to your budget.
There has never been a better time to join the California Pools team! California Pools uses innovation and technology combined with decades of experience to lead our company, and the industry, into the future. Whether you're a seasoned industry expert, or, you're just starting off, a professional career with California Pools is an incredible opportunity that you won't want to miss!
For more than 6 decades, California Pools has been custom designing and building the most beautiful swimming pools for customers nationwide. When it comes to transforming outdoor spaces, we know what works, how to stay within a budget and a timeline, and how to educate you every step of the way for peace of mind.
Reviews (20)
Susan M.
Dec 27, 2021
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I don't know why I have to give one star. They don't even deserve one star. I hired California pool to remodel my pool and add a jacuzzi and change the pavers. It's been over a year and not even half of the job is done. Although they have collected most of the money. Robert Monroe is not a reliable Contractor. Every week we get an email that they will start next week. For over 10 months my Backyard is all sand and we have been walking on the sand all this time. They also put the gas line on the wall in my front yard when I asked them what is going on? He said can't you just
Myra H.
Sep 15, 2020
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Paige S.
Aug 30, 2020
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Very disappointed with the customer service from this company. I called multiple times and even left a message with contact info and never received a phone call back. I finally was able to get a hold of them when I called and someone picked up the phone. I thought maybe they were just busy because of Covid but no. They came out to survey our property (and waste our time) to not only leave us with no follow up or phone call but still to this day, no email with the quote they had told us we would be receiving just a few days later. I even followed up with the owner of the company in Valencia!! He
Isela L.
Dec 03, 2019
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If i could give NO STARS i would. But, Yelp makes you give at least one star. Absolutely horrible service. I called back in early August 2019 for an estimate on a pool remodel. Robert Monroe came out took measurements and said would get back to me with a quote.
1. 8/17/19 - emailed and asked for a status update.
2. 8/19/19 - Robert responded and said he had no quote yet because the designer was on vacation.
3. 9/24/19 - i sent another email to check the now over a month status.
4. 9/25/19 - Robert responded that hes working on it.
5. 10/2019 - called Robert and his VM said he was vacation
1. 8/17/19 - emailed and asked for a status update.
2. 8/19/19 - Robert responded and said he had no quote yet because the designer was on vacation.
3. 9/24/19 - i sent another email to check the now over a month status.
4. 9/25/19 - Robert responded that hes working on it.
5. 10/2019 - called Robert and his VM said he was vacation
Tony Q.
Nov 11, 2019
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A couple of years ago I purchased a home with a California pool. Then This year brown rust stains started appearing on the side of the pool under the water line. Robert Monroe, the manager, determined that the problem was the installed rebar leaching under the plaster. He said he would help get it taken care of and I waited, and waited, and waited. For months I have called repeatedly and been put off. Now it is clear they will not and do not stand behind their work.
So the message here is clear, California Pools does not stand behind their work. If they do not install your pool correctly you
So the message here is clear, California Pools does not stand behind their work. If they do not install your pool correctly you
Jayne P.
Oct 03, 2019
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I wish I could give Robert and his crew at California Pools 10 stars! We were in a very difficult position when the pool sub contractor our GC hired made huge mistakes right from the start including digging the hole 3 feet in the wrong direction right where our master bedroom was going to be. It was a nightmare ending with them walking off the job, we hired a second company that came in and did about 50% of what needed to be done to finish then disappeared with a big chunk of our money. I reached out to several companies to complete the pool, Robert at California Pools was understanding and
Steve T.
Sep 05, 2019
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I wanted to share my experience with California Pools. Spencer came to me via a referral and we clicked immediately. Unlike the other bidders, He really understood what I wanted and what was practical in our small yard. The fact that California Pools built my parents pool 30 years earlier added to my comfort that they build quality pools.
The overall project took a bit longer then we initially thought. We were not time constrained since it was fall so it was not a problem for pool usage. Only issue was the time that the backyard was under construction. At times there was a little delay
The overall project took a bit longer then we initially thought. We were not time constrained since it was fall so it was not a problem for pool usage. Only issue was the time that the backyard was under construction. At times there was a little delay
Robert M.
Jun 10, 2019
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Izzy H.
Apr 22, 2019
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I am so very surprised at the negative comments on this page. I hired California Pools to build a pool for me at a home in Bonita Canyon and they did a fantastic job for me. It was the selling point of the house because they did exactly what I wanted and if I did not like it Kimo Horn was right there to let me know they would change it to my liking and they did. Since then I have called Mr Horn several times to get referrals for other jobs and he has always been responsive and helpful even though it had nothing to do with the pool. I am about to build another pool and will only hire them from past
Mary C.
Apr 20, 2019
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Called two weeks ago and spoke with a Robert Monroe said he would be contacting me back to give me a quote and he never did. This company sounds horrible, this guy sounded like he was at home answering his personal phone not professional at all. I gave up waiting on a quote so I decided to go with another company and they gave me a quote right away. I wouldn't recommend this place unless you want to waste your time waiting on a call back.
Brad W.
Jan 11, 2019
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CA pools did an awesome job! Project was done around the time they expected, looks great, works great, and the people are great! Robert, Spencer, and Jesus are all awesome to work with. I would definitely recommend Cali pools to anyone asking. The 3D renderings they do are really cool too, the finished product looks basically identical.
Sharing a picture but just be aware, the landscaping is not complete yet.
Sharing a picture but just be aware, the landscaping is not complete yet.
Shelby C.
Oct 21, 2018
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Before I bought my new house, I called California Pools to come and tell me if I could put in a pool. I called 2 other companies as well. Vanz, from California Pools was the one that showed up, on time, and prepared. We spent hours looking at the property and discussing the possibilities. He got excited with us and started showing me the possibilities. He drew up some plans and we agreed on a schedule and budget. Throughout the process Vanz was there. Our project supervisor, Dan, was 100% available when I had questions. It would have come in on budget if I hadn't decided I needed a whole bunch
Dan G.
Oct 13, 2018
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Kimo, Spencer and Robert were awesome to work with - they follow through with everything they promised. "3 years later" - We are still loving our pool. We get great complements every time we have barbeques with family and friends. As we walked through the process with Permits, Excavation, Equipment, Plumbing, Gunite, Masonry steps 1 & 2 and last but not least Decking and Plaster. Anytime we had questions Robert was always available for our family. You guys are the best in the pool business!!
Anne S.
Sep 18, 2018
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The overall experience with California Pools was dismal to say the least. The whole project took 9 months when it was supposed to be done in 16 weeks. We had a hole in our backyard for three months, the communication with the site manager was unconsionable. I had to call and speak to supervisors each time in order to get things done, and what they promised still has not been done. This company is obviously having management and communiction problems and all they want is your money. BTW you have to pay up front, before the work has even been done!
The positive is it looks great, and the designer
The positive is it looks great, and the designer
Robert D.
Aug 15, 2018
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We had our pool built by California Pools in 2006. It is a custom "rock" pool and we could not have been happier with the process and finished product.
We have dealt with many contractors over the years and jokingly have our own Wall Of Fame and Hall of Shame to cover a myriad of home improvement projects.
Robert Monroe, now General Manager of California Pools, sits prominently at the top of our Hall Of Fame. Our experience with Robert and California Pools was incredible. It was if we had a family member looking over the job for us.
Robert is a class act. By the time the pool was finished
We have dealt with many contractors over the years and jokingly have our own Wall Of Fame and Hall of Shame to cover a myriad of home improvement projects.
Robert Monroe, now General Manager of California Pools, sits prominently at the top of our Hall Of Fame. Our experience with Robert and California Pools was incredible. It was if we had a family member looking over the job for us.
Robert is a class act. By the time the pool was finished
Josh E.
May 14, 2018
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Howard C.
Feb 02, 2018
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This company has a huge management and communication issue and should not be hired until they resolve it.
I recently had a Pool and Spa built and can attest other recent reviews of the poor quality of their management, communication and follow up, the project was a constant hassle, I sent multiple E mails and texts asking for information, dates for construction work, times people should show up and the list continues.
I send messages to both the manager of the LA office and the company as a whole and have received absolutely nothing in response, not one word.......I 100% blame the company management
I recently had a Pool and Spa built and can attest other recent reviews of the poor quality of their management, communication and follow up, the project was a constant hassle, I sent multiple E mails and texts asking for information, dates for construction work, times people should show up and the list continues.
I send messages to both the manager of the LA office and the company as a whole and have received absolutely nothing in response, not one word.......I 100% blame the company management
T. M.
Mar 03, 2017
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Awesome, Fantastic, Impressive,Outstanding!!!!!!
Kimo, the GM did a great job helping us lay out our pool /spa design in a very awkward shaped back yard. Then came Adam, he was our project coordinator, Adam was at the house over-seeing daily operations, and I do mean daily! They all were great and helpful assisting us with our many questions and changes. This company and it's employees were top notch, very knowledgeable in every aspect from the permits to choosing our tiles. etc. The whole process went smoothly and everyday we saw huge progress.
We couldn't be happier with our beautiful
Kimo, the GM did a great job helping us lay out our pool /spa design in a very awkward shaped back yard. Then came Adam, he was our project coordinator, Adam was at the house over-seeing daily operations, and I do mean daily! They all were great and helpful assisting us with our many questions and changes. This company and it's employees were top notch, very knowledgeable in every aspect from the permits to choosing our tiles. etc. The whole process went smoothly and everyday we saw huge progress.
We couldn't be happier with our beautiful
Cassie F.
Aug 05, 2016
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After deciding that we wanted to build a pool in our Lakewood home, we sought out different pool companies. After meeting with Spencer, we chose California Pools. We were informed every step of the way. Our pool is absolutely amazing and we have enjoyed having friends and family over on a regular basis. We have already referred this company to our friends.
Dan P.
Feb 17, 2016
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So for our 30th Wedding Anniversary, my wife and I decided to spend money in our backyard as opposed to going on a "Big Trip" or on jewelry. I called California Pools and began to develop and design a Spool (Small pool/spa) that would fit in my backyard. I knew what I wanted and as I described the 'dream', Kimo Horn was with me all the way. I was looking for a pool about 4 1/2 to 5 feet deep with a water feature and rock formation where you could sit behind the waterfall like a grotto. I also of course wanted a spa as well but in the pool area, I wanted to have a wading shelf
