Our goal at E&J is to repair your appliance as economically for you as possible and to make sure you are satisfied with our services. We charge a flat rate to come to your home. We are the premier Tempe appliance repair company local to the valley with thousands of happy customers and reviews. We are based in Tempe but provide service to most of the valley.
Is it time for an appliance repair service? E&J Appliance Services has exactly what you need since 1982! We employ a team of dedicated major appliance repair specialists, each with extensive experience and training in the best repair and maintenance of various types of appliances.
Providing a comprehensive range of services to the Valley in Arizona for a long time, over 3 decades, our Tempe appliance repair services meet the highest standards of expertise and professionalism in the industry.With our team of highly qualified and thoroughly experienced appliance repair technicians and parts on the truck we are proven in our ability to provide a repair fast in Tempe and the rest of the valley for every type of appliance.
Is it time for an appliance repair service? E&J Appliance Services has exactly what you need since 1982! We employ a team of dedicated major appliance repair specialists, each with extensive experience and training in the best repair and maintenance of various types of appliances.
Providing a comprehensive range of services to the Valley in Arizona for a long time, over 3 decades, our Tempe appliance repair services meet the highest standards of expertise and professionalism in the industry.With our team of highly qualified and thoroughly experienced appliance repair technicians and parts on the truck we are proven in our ability to provide a repair fast in Tempe and the rest of the valley for every type of appliance.
Services
E&J is a family-owned and operated business that was started by Ernest "Ernie" Johnson, and has been serving the East Valley since 1982. Ernie began his career with a small hardware store in Coolidge, AZ. After working for two firms he joined General Electric for several years. Like so many entrepreneurs, he decided to launch his own business from his garage.
In need of a refrigerator repair service? E&J Appliance Services has exactly what you need! We employ a team of dedicated repair specialists, each with extensive experience in repair and maintenance of various types of refrigerators. Providing a comprehensive range of services to the Valley for over 3 decades, our repair services meet the highest standards of expertise and professionalism in the industry.
Our 90-day, limited labor warranty services defects in our workmanship. If a part fails due to a manufacturer's defect, our labor is covered for 90 days. There is no warranty against additional or more extensive repairs, against other problems that may occur on the same machine (even if involving identical symptoms), or against incidental damages.
As you can see we have a superb rating across the web because we take care of our customers. Thank you so much for your swift response to my request for service and for such a professional handling of my service issues. Sarah went out of her way to ensure that I could get an appointment as soon as possible, and Joey, our technician, was thorough, knowledgeable and very helpful while fixing our stove and our refrigerator.
Reviews (26)
Hilary Price
Dec 30, 2021
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Tanya B.
Dec 20, 2021
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My appliances were used and that I knew. The washer did not work and I could not tell whether it was the pipes or the machine. By the time I had the plumbing fixed, the 30 day warranty on the washer was up and the machine does not work properly. I don't believe they test the equipment thoroughly. Very very disappointed
Joey Gonzalez
Dec 07, 2021
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This place is garbage, charged me 98 dollars, oh and he discounted me from 129. He spent 2 minutes at my home to tell me that theres a litigation out on this model and there was nothing that he could do. I said you are charging me to knock on my fridge, he continued to say yes this is the service fee. COMPLETE GARBAGE!!! Pleasd never use this company, just take from people. What happened to integrity or doing the right thing.
Susan E.
Nov 05, 2021
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I am thoroughly satisfied with the service, knowledge and payment structure of this company . The entire staff communicates well and with pleasant rapport. Appreciated the details of the office and technician. It makes such a difference to feel heard. Thanks for listening to the small things and getting it all just right. My dryer is working great now.
Greg Marek
Oct 25, 2021
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Our Samsung refrigerator stopped cooling. I called E&J and they right away knew what the problem was and ordered the parts. Theo came to the house to do the repair. He was very professional and knowledgeable and diagnosed the problem right away as ice buildup in the back of the refrigerator. After removing the part that they thought was defective, it turned out it was OK. Theo defrosted the refrig with a steamer, and with some difficulty got it restarted cooling. He was here for about two hours and said he didn't want to leave us without a working refrigerator. Not many company employees show this
Courtney Gaertner
Oct 24, 2021
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Bill K.
Oct 19, 2021
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Bill W.
Oct 13, 2021
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My fridge is under a Square Trade Warranty that I purchased from Costco. I asked if I could use E and J Appliances because I had used them previously. They agreed. E and J has a great reputation for being reliable and competent. Brad came out and fixed the problem. Great service at the office as well. I highly recommend this company. They do not sell appliances, they repair them.
Kate Donnelly
Sep 19, 2021
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Julie F.
Sep 09, 2021
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I was a bit disappointed in my experience with this company. They came highly recommended, and responded quickly to a message. The problem was that after responding to call their office the next day for an appointment on an emergency fridge repair, they told me it would be 4-5 days before they could get out. If that had been relayed in the initial message, I would have sought someone else instead of waiting overnight to call their office. I would rather know you are too busy, then to wait and lose time.
Chris Kotterman
Sep 02, 2021
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Maria Castle
Sep 02, 2021
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Catherine J.
Aug 26, 2021
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The manager at the site felt the need to respond to my review to say "I don't appreciate your 1 star review. I told you we were right and you have no reason to complain." Further proving that they don't care about their customers. I also found out later that they did not set up the drain from the disposal to the dishwater and that actually broke my dishwasher as well. I had to buy a new one as a result.
I feel their response was very aggressive and does not make the company look good at all. Clearly does not care about their customers. Check it out below to read their response
I feel their response was very aggressive and does not make the company look good at all. Clearly does not care about their customers. Check it out below to read their response
Kristina O.
Aug 20, 2021
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Augie H.
Aug 02, 2021
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Barbara R.
Jul 12, 2021
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A burner on my gas stove wouldn't light. It clicked and I knew gas was coming out because it lit with a match.
I used Thumbtack and got quick responses. The repair company I selected tried to diagnose the issue over the phone, ordered parts for over $200 and was going to charge almost $500 for the fix. Thankfully, they kept changing the appointment time and I got frustrated. They did refund a deposit so I guess that is the best thing they could have done.
Enter E&J. They came out within hours and diagnosed the problem. No parts necessary, just needed cleaning and proper installation -
I used Thumbtack and got quick responses. The repair company I selected tried to diagnose the issue over the phone, ordered parts for over $200 and was going to charge almost $500 for the fix. Thankfully, they kept changing the appointment time and I got frustrated. They did refund a deposit so I guess that is the best thing they could have done.
Enter E&J. They came out within hours and diagnosed the problem. No parts necessary, just needed cleaning and proper installation -
A. O. K.
Jul 06, 2021
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I have been using ENJ Appliance service for over 20 years. Today the tech Brian came out for a faulty microwave oven wall combo unit. He had the problem diagnosed and repaired in short order. He also made some recommendations and gave us some tips to help prevent problems with this oven.
Great tech and great company!
Great tech and great company!
Morgan Q.
Jul 01, 2021
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Sylvia M.
Jun 30, 2021
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Celine R.
Jun 07, 2021
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I've been dragging my feet to get my second refrigerator and dishwasher fixed and E&J made me regret not contacting them sooner! Brad was responsive, timely, and unbelievably kind. All of the repairs were done during the service window and the cost was incredibly reasonable. Brad also came masked (love safety) and made me feel completely at ease even though I was home alone (which as a woman, can be scary). I will definitely be using them in the future!
Nolan Maratas
May 18, 2021
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Eric V.
Mar 31, 2021
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I requested quotes from a few companies on Yelp when my LG refrigerator was showing an error code and not cooling.
E & J replied, so I called and spoke with Sarah. She was very organized and helpful...she scheduled me for a visit in two days.
Theo came out on time and was extremely knowledgeable and professional. They had researched the error code and therefore came prepared with the appropriate parts. He had it fixed in under two hours and the cost was reasonable.
Excellent experience!
E & J replied, so I called and spoke with Sarah. She was very organized and helpful...she scheduled me for a visit in two days.
Theo came out on time and was extremely knowledgeable and professional. They had researched the error code and therefore came prepared with the appropriate parts. He had it fixed in under two hours and the cost was reasonable.
Excellent experience!
Brad Franson
Jan 05, 2021
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Extremely pleased with their services. They called me during their scheduled window and arrived within it as well. The owner was present during the appliance repair as the technician was completing his training. This shows me that everyone at every level in the company is concerned with doing repairs correctly and efficiently. They repaired both of my appliances quickly and completely. One of the appliances wasn't functioning due to user error, but they did not make me feel bad about not catching my mistake. That is my girlfriends job:)
Thanks again!
Thanks again!
Stephanie Berry
Jul 26, 2020
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This company is by far the best appliance company I have ever used. From the first phone call, to arrival and repair. Customer service was pleasant and did what they said they would do. Techs were professional, courteous, knowledgeable and professional! Seriously I never expect this for appliance repair. I am sold on E&J! Thanks for fixing my Whirlpool fridge. Your team is awesome.
Tim O.
Jun 07, 2020
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This company is awesome! If you need honest reliable appliance repair, call them and request Brian. We have a 48 inch double oven range and one of the ovens stopped working during a self cleaning stage. He came out once to diagnose the issue and then returned to fix it. The problem ended up being much bigger than a simple repair but I had the pleasure of watching someone who is passionate about what they do want to do the job right and complete the mission. Call this company first! Don't waste your time with any other company.
Kyle H.
May 22, 2020
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I have a Samsung RF28K9380SG fridge that constantly has the ice maker freeze up. Which in turn requires me to thaw out the buildup and chip the ice out. This happens about every two weeks. Pain. In. The. Butt.
The wife is on attack mode without her ice so I decided to call it in.
I contacted E&J through their website and they called back and left a detailed message saying that it was a known problem and that it might be fixable. I called back and talked to someone else and he said it was possibly fixable but it would cost $500 after parts and labor. Holy Cow. So I said I'd call them
The wife is on attack mode without her ice so I decided to call it in.
I contacted E&J through their website and they called back and left a detailed message saying that it was a known problem and that it might be fixable. I called back and talked to someone else and he said it was possibly fixable but it would cost $500 after parts and labor. Holy Cow. So I said I'd call them
