Our service department is open and we have taken additional precautions to ensure your safety. If you have an appointment for service and would prefer to use the "after hours" key drop - this option is available to you anytime if you wish. Please be sure to include your contact information upon drop-off and a member of our staff will contact you regarding the service status of your vehicle.
We also offer maintenance home pickup services, where we can pick your vehicle up and return it to you following the completion of service. We know that vehicle repairs or maintenance may not be at top of mind at this time, but if your vehicle is in need of service, you can conveniently schedule service below at a time that works for you from your phone, computer or tablet.
DelBalso Preowned is your trusted auto group in the greater Kingston area. From the time you enter any of our showrooms to when you service with us at any of our locations, you can expect to be treated like family, each and every visit.
We also offer maintenance home pickup services, where we can pick your vehicle up and return it to you following the completion of service. We know that vehicle repairs or maintenance may not be at top of mind at this time, but if your vehicle is in need of service, you can conveniently schedule service below at a time that works for you from your phone, computer or tablet.
DelBalso Preowned is your trusted auto group in the greater Kingston area. From the time you enter any of our showrooms to when you service with us at any of our locations, you can expect to be treated like family, each and every visit.
Services
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of pre-owned vehicles is updated daily.
Reviews (10)
Micah Cameron
Jun 21, 2020
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Literally the rudest salesman I have ever encountered. Came out of his office sans mask, asked whether we planned to finance and whether we were trading anything in, immediately followed up by stating that they "don't do test drives because of COVID" (again, still maskless), and balked when I actually started checking out the car with a flashlight.
He then literally told us it wasn't worth his time to allow a test drive if we didn't run our credit first. We are both established, clean cut professionals with good credit scores. I worked in the car business for nearly a decade and have personally
He then literally told us it wasn't worth his time to allow a test drive if we didn't run our credit first. We are both established, clean cut professionals with good credit scores. I worked in the car business for nearly a decade and have personally
Dennis Gochoel
Jan 24, 2019
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I’m traveling and my alternator went out. I called and ask if they could help me, and was told their lift was broken. I explained the alternator was on the top of the engine, and was then told they where short on techs and the best they could do would be two or three days to check it out.
Really poor attitude and lack of concern for travelers.
I wouldn’t recommend this dealership for anything!
Really poor attitude and lack of concern for travelers.
I wouldn’t recommend this dealership for anything!
John Hontz
Dec 26, 2018
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I arrived at the service dept. After it had closed for the evening. One of the service techs was walking to his car when I asked him a question . This man took the time to help me when he was off the clock. In the past I have ordered parts here and found the staff to be pleasant and courteous. Always got the order correct. Glad their in business.
Laura Chamberlin
Dec 03, 2018
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Sean Thomas
Oct 18, 2018
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If I could give less than a 1 star, I would. The service here is terrible and the service manager is a total arrogant jack@$$. I brought my truck here several times and never had my issues corrected. When I complained, the service manager was confrontational and unwilling to listen to your problem and dismiss anything you said. I didn't write this review after one bad experience because everyone can have off days but after several attempts wit the same result, I give up....
Joe J.
Aug 19, 2018
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Antwanette Ford
Jul 03, 2018
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I called to buy a new key and get it programmed for my 10 Ford Explorer and I checked the times on the website it stated they closed at 5 pm. I get there a little after 4 was told where to buy the key. I went to the service department where I was told it had to be programmed and wait on someone to help me a guy walked in and I told him what I need and he went to get me some help. A couple minutes go by and a lady came and ask what I needed and I told her, she then said that they where closed and at this time it was 4:18. She said I had to go get it cut and that they where closed. NO-ONE said anything
Darlene Bryant
Jul 30, 2017
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This is the worst customer service I've experienced. A total disregard for the customer! Rick, the manager, lacks professionalism, and is highly agitated when presented with a problem a car has under warranty. He doesn't want to take the time to help but rather make the customer wait for 35 mins after being told he would see me in 5 mins. This man is rude and a terrible representative of this company. After contacting corporate, their recommendation was to seek another dealer who would address the issue promptly and professionally. Corporate provided names and phone numbers of those dealers that
Robert Sellon
Oct 06, 2016
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Tony Greener
Aug 29, 2016
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