With over 60 years of combined heating and air conditioning experience, our technicians are uniquely qualified to service residential and commercial systems. With headquarters in Lexington, we service Fayette and surrounding counties with professionalism and courtesy. We have serviced thousands of air conditioning and heating systems, and we specialize in residential heating and air replacement.
Founded in 2006 by Matt Helgerson, Master Technician, Southern Comfort Heating and Air has established a reputation of excellence and professional service to our community. If there is anything else we can do to make your experience a little easier, please don't hesitate to ask. If you have any questions or comments or would like to schedule an estimate, please contact us.
We look forward to hearing from you. A+++ I can not say enough good things about this company and how awesome and professional and fair they are I wouldn't use anyone else! Tried more than 5 others in Lexington but this company is the best in service and pricing.
Founded in 2006 by Matt Helgerson, Master Technician, Southern Comfort Heating and Air has established a reputation of excellence and professional service to our community. If there is anything else we can do to make your experience a little easier, please don't hesitate to ask. If you have any questions or comments or would like to schedule an estimate, please contact us.
We look forward to hearing from you. A+++ I can not say enough good things about this company and how awesome and professional and fair they are I wouldn't use anyone else! Tried more than 5 others in Lexington but this company is the best in service and pricing.
Services
That's a 26.44% increase in your electricity costs! With rates rising, how can you stay cool and comfortable in your home and spend less on utility costs? Your answer may rest with new, energy-efficient HVAC equipment and its Seasonal Energy Efficiency Ratio or SEER. Air conditioners and heat pumps are assigned a SEER rating related to the unit's energy efficiency and performance for cooling.
A+++ I can not say enough good things about this company and how awesome and professional and fair they are I wouldn't use anyone else! Tried more than 5 others in Lexington but this company is the best in service and pricing. My evaporator coil needed to be replaced. Matt came out the same day and offered a more competitive price than his competitors.
While using an HVAC system, heating plays one of the most important roles to give you and your home comfort throughout. These systems are built and work in a very tough-to-understand and complex manner, which is why they need regular maintenance and inspections. Due to regular usage, it may also happen that they need regular repairs.
Reviews (18)
Debbie Liss
Jan 02, 2022
Report
Sarah B.
Dec 06, 2021
Report
Our heat had been on the fritz for some time expelling nauseous fumes. Called Southern Comfort due to good google reviews and we were not disappointed. They came when they said they would and did what they said they would for a reasonable price. Love that they call and text enroute! Thanks for your professionalism and excellent service Jason, Mike, and the other Jason!
Jenna DeMastes
Dec 02, 2021
Report
Positive: Professionalism, Punctuality, Quality
Working with Southern Comfort Heating and Cooling was great! They were very professional, nice, and knowledgeable. They were also flexible and accommodating. I would highly recommend this company for any of your heating and cooling needs!
Services: Install heating system, Install AC
Working with Southern Comfort Heating and Cooling was great! They were very professional, nice, and knowledgeable. They were also flexible and accommodating. I would highly recommend this company for any of your heating and cooling needs!
Services: Install heating system, Install AC
Jennifer W.
Nov 28, 2021
Report
Kristina Pattison
Nov 26, 2021
Report
Positive: Punctuality, Quality, Responsiveness, Value
Jason was awesome! He did his work quickly and efficiently and was very nice as well. He explained everything and did a great job. Very knowledgeable!! We just bought an older home and we have used Southern Comfort a few times now as issues have come up. Thank goodness for their reasonable pricing!
Services: Repair heating system, Repair thermostat
Jason was awesome! He did his work quickly and efficiently and was very nice as well. He explained everything and did a great job. Very knowledgeable!! We just bought an older home and we have used Southern Comfort a few times now as issues have come up. Thank goodness for their reasonable pricing!
Services: Repair heating system, Repair thermostat
Lowell Clayborne
Nov 17, 2021
Report
Guoying Bing
Nov 05, 2021
Report
It is unprofessional installation with many detail problems.
The repair cost is outrageously high. Make sure first comparing with other companies before doing business with this one.
I have 2 services from this company and regret deeply.
First service is for a split unit installation done a few month ago. That had many detail problems. the insulation did not complete at the unit and tubes outside house not set straight and not look good.
I have the company back for the insulation problem but they still not do a good job.
Second service is a few days ago for leaking problem for my other AC
The repair cost is outrageously high. Make sure first comparing with other companies before doing business with this one.
I have 2 services from this company and regret deeply.
First service is for a split unit installation done a few month ago. That had many detail problems. the insulation did not complete at the unit and tubes outside house not set straight and not look good.
I have the company back for the insulation problem but they still not do a good job.
Second service is a few days ago for leaking problem for my other AC
Luther Andal
Sep 17, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent service, responsive, on time, fair prices and stand by their work. They had to come back out on a call because of a faulty part and they replaced it and no charge for the 2nd service which took much longer than the first one as they triple checked everything. Highly recommend.
Services: Repair heating system, Repair AC, Repair HVAC
Excellent service, responsive, on time, fair prices and stand by their work. They had to come back out on a call because of a faulty part and they replaced it and no charge for the 2nd service which took much longer than the first one as they triple checked everything. Highly recommend.
Services: Repair heating system, Repair AC, Repair HVAC
Karl Hempel
Aug 22, 2021
Report
We had Southern Comfort Heating and Cool replace our old coil and compressor (AC unit). Robert and Jamal were fantastic- showed up on time, worked hard, were friendly and cleaned up after themselves. They left the area around our HVAC/AC untouched. Would highly recommend. Matt in the main office was also extremely friendly and made the process of getting a quote and scheduling an install fast and easy. Great communication.
Alyssa Perez
Aug 16, 2021
Report
We ended up having a couple problems with our unit. The first problem was fixed initially, but the unit was still not working properly. They quickly came back out the following day and diagnosed and fixed the other issue for us and our unit worked properly after. The technician was very pleasant both times he came out, and the fix was very reasonable price-wise.
Tory T.
May 02, 2019
Report
First impressions mean everything. Especially in a time and place where there are multiple options. Southern Comfort Heating and Air advertises they are open 24 hours a day. I called at 8:30 am on a Thursday and never got an answer. The phone continuously rang just shy of two minutes, no answer and no machine. A minute later I get a call from a snarky lady saying "Did I miss a call from you?" Since I have caller ID, I saw that it was Southern Comfort Heating and Air on the other end of the phone.
I told her I was calling to see if someone could come out and take a look at my unit
I told her I was calling to see if someone could come out and take a look at my unit
Denise B.
Nov 28, 2018
Report
This is by far the best HVAC company we have used! Matt(owner) and Aaron are knowledgeable and helpful with all your heating and cooling needs.The staff is always friendly and very quick to respond. We have had problems with an upstairs unit failing to cool and they were able to come up with a solution that is better than any we have tried. We have found their pricing to be very honest and fair. Any problems have been handled well and fixed in a timely manner! Always mindful of keeping your home and property clean! Give them a call!(859) 255-2500
Robert P.
Sep 09, 2018
Report
Great service from scheduling the call, through paying for the work. My system had not been able to keep up with the heat, which was a departure from last summer. We have one large unit servicing 3200 sq.ft. of a two story house.
When I made the service call, it was after lunch, and I received an apology because they couldn't make it out that same day. With the heat wave, I didn't expect to be scheduled the next day. The service tech, Clarence, called first thing the next morning, and arrived about 10 minutes afterward. After inspection, I was advised of my options. The system
When I made the service call, it was after lunch, and I received an apology because they couldn't make it out that same day. With the heat wave, I didn't expect to be scheduled the next day. The service tech, Clarence, called first thing the next morning, and arrived about 10 minutes afterward. After inspection, I was advised of my options. The system
Michael J.
Aug 05, 2018
Report
Great company. Tried more than 5 others in Lexington but this company is the best in service and pricing. My evaporator coil needed to be replaced. Matt came out the same day and offered a more competitive price than his competitors. The coil was replaced sooner than most other companies were able to just offer a service appointment. Highly recommended.
David G.
May 27, 2018
Report
Called these guys out for a recharge on refrigerant. Let me explain how a one hour, couple hundred dollar job turns into a weeks long, thousand dollar plus repair job and, more importantly, a true test of the character of a company and its owner.
Long story short, a crew was working in my attic and, at some point unbeknownst to one or both of them, knocked my drain line loose. By the next morning I noticed major water damage in my ceiling where the line was leaking. I'm not saying that they meant to flood the ceiling. I'm not saying that they should have even known they did. I make mistakes
Long story short, a crew was working in my attic and, at some point unbeknownst to one or both of them, knocked my drain line loose. By the next morning I noticed major water damage in my ceiling where the line was leaking. I'm not saying that they meant to flood the ceiling. I'm not saying that they should have even known they did. I make mistakes
Cameron H.
May 13, 2017
Report
All I can say is WOW! Our AC went down and Southern Comfort Heating and Cooling came to the rescue. They didn't try to sell me, they asked what our HVAC needs were and found a solution that fit my families budget. Matt, Aaron, Mike, Brian, Chris, Jon, and Jamal spent today, in the pouring rain, getting us set up for years of comfort with a reliable system. They were professional, efficient, and far exceeded our expectations! Thanks for putting customer service back on the map!
Becky B.
May 06, 2017
Report
Everyone I worked with at Southern Comfort Heating and Air was A+. I got the name of this company from a distributor, not from a list or review. Aaron gave me the estimate and after hearing my problem of noisy AC unit right next to my deck, solved my problem by suggesting moving the unit all the way around the house to the side. I had told a couple other estimators about the noise issue and my idea was just to move a few feet away, but no one but Aaron actually tried to figure out a better solution. Noise problem solved! They sell American Standard, which doesn't show up on those lists
Tom H.
Apr 08, 2016
Report
Matt is one of the best in the business without a doubt. We needed a new heat pump for our home and he came out for a full free inspection and consultation. He was extremely knowledgeable and explained everything in very easy to understand terms. This is our first home and the first time we've ever had to deal with HVAC issues and he was very easy to get a long with. A lot of contractors just spit arbitrary numbers at you but he goes through the whole process and plan with you so there aren't any surprises. He does incredible work and has a great labor warranty with everything they do