Prolawn

I would give them a zero if i could. I paid for service that they did not do, i proved it to them by showing that noone had even been in my back yard. When they came back out and sprayed my whole yard, my yard died.when i called they refused to accept my calls and then blocked my number. I went to their office and they were rude and would not discuss it. When you get caught this is how you act. I recommend you stay away from this company.

Critical: Professionalism, Punctuality, Responsiveness
I would not recommend them at all. Seems they become very big company and forgot the customer service.

I have used this company for as long as I can remember. They always trim my shrubs and mulch for me. Wonderful company.

No accountability. I was with them for over a year. My lawn started to fall apart, and they said they could fix it for additional spraying and charges. Why don’t you stand behind the quality of your service? There are other lawn services that guarantee theirs. Accountability is very important to me, and Prolawn doesn’t believe in holding themselves to such a standard.

We signed up with Prolawn when we had our front lawn sodded. Originally our intent was to just do the front. When they showed up they informed us that it would be the same price to do the front and back yard, a no brainer! Our front yard continues to look good and the back yard has already shown noticeable improvements. Very happy so far!

*11 Apr 2018 Update* -- My wife and I couldn't be happier with the work ProLawn does. Our yard looks the best it has ever looked with compliments coming from neighbors and visiting friends alike. I have already provided referals and will continue to do so. Future customers: don't get frustrated if the answering service fails you...stick with it because the time ProLawn doesn't have to spend answering initial calls translates into commitment and hard work on customer lawns!
*28 Oct 2017 Update* -- Finally got connected with Mark, Greg and Bobbie and they are great. Turns out the answering service

I have been with ProLawn for 2 years now and have had nothing but a pleasant experience. I use them for bi-weekly lawn maintenance, fertilization, fire ant control, and now grub and insect control.
They are very reasonably priced, extremely professional and knowledgeable, and very friendly. I have recommended them to several people already. I have never had any billing issues, in fact have been 2 months behind on my bill and never heard a word.
I would highly recommend them to anybody.

Prolawn stepped up and addressed my past and recent concerns, Thanks Mark!