He was hand-picked by longtime owner, Mike Martin, in 2013, to take his place and lead Indoor on the path of honest service and high-quality work. Kurt has succeeded in this. She works hard to make sure everything is in place so that the technicians and customers are both happy. Molly is the daughter of former owner Mike Martin.
Dustin Ives has been an Indoor Comfort employee since 2014. He started as a maintenance technician learning about the company and the trade as he went. Kenny joined the Indoor Comfort team after serving our country in the Marine Corps for 5 years. Before that he worked at Victory Lane. Nathan has a college certification in HVAC skilled trades he earned while working part time at Indoor Comfort.
He now works full time as an installation technician. Mindy is our first full time female technician and we are thrilled to have her on the team! She pursued an education in HVAC after earning her bachelor of science.
Dustin Ives has been an Indoor Comfort employee since 2014. He started as a maintenance technician learning about the company and the trade as he went. Kenny joined the Indoor Comfort team after serving our country in the Marine Corps for 5 years. Before that he worked at Victory Lane. Nathan has a college certification in HVAC skilled trades he earned while working part time at Indoor Comfort.
He now works full time as an installation technician. Mindy is our first full time female technician and we are thrilled to have her on the team! She pursued an education in HVAC after earning her bachelor of science.
Services
Indoor Comfort is a Bryant Factory Authorized Dealer that specializes in the replacement and servicing of residential heating and cooling equipment. We install over 200 Bryant Heating and Cooling systems per year. Indoor Comfort takes great pride in using the best quality equipment and accessory items from the industry to ensure each and every system preforms to the exact specifications intended by Bryant.
Reviews (17)
Gloria P.
Aug 11, 2021
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George was my tech that came out to assess my ac unit. Very nice person. He waited around to ensure all was arrange for my job. Thank you George. Their prices are more than the bigger guys but if you want to work with local companies, it's typically more. But overall with my initial contact with George, I have high expectations for the install crew. 3800 for the ac.
Paulette M.
Jan 24, 2021
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Jared L.
Nov 28, 2020
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We had Mike come by to do what was probably the first fall furnace tune-up our system in our new home in Ann Arbor has had in the last 7 years. We fully expected that the furnace would need to be entirely replaced or significant repairs and that we'd be looking at a massive bill. Mike did a thorough inspection and cleaning of the system. To both of our surprise, the system was functioning within normal tolerances and working just fine. As a follow-up, we had Tim and Nate install a replacement whole home humidifier as the existing one was trashed. It took 4 hours of a lot of work to get the
Peggy W.
Jun 21, 2020
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We have done business with Indoor Comfort for years. Their Customer Service is outstanding. Every employee is polite, professional & knowledgeable. They always show up on time, calling shortly before arrival. When our furnace or air conditioner stop working, they arrived promptly and problem was resolved.
David B.
Jan 24, 2020
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Previously used Indoor Comfort several times between 2012-2015 and they provided excellent service. Yesterday (Thursday in Jan 2020) came home to furnace inducer fan making grinding noise and called and was told the earliest they could come out would be Monday, I inquired why since there was a good chance the fan wasn't going to last that long and was told, "Well you haven't used us since 2015". I made an appoint anyway incase I couldn't get it fixed sooner. Next place I called came out Thursday afternoon and fixed the problem I immediately immediately. I called Indoor
Donna D.
Dec 17, 2018
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Amy G.
Jul 20, 2017
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It can difficult to stomach the fact that you are going to be spending a lot of money on a new AC or Furnace, or in my case both at the same time. But if you do have to spend that kind of money, Indoor Comfort is a great choice.
My AC had been on the fritz for a while, so I've had the opportunity to interact with many different people from IC. Every single one is extremely nice and helpful. They are always on time or early.
A few months ago, I had the AC and Furnace fully replaced, and I have to admit I was shocked by how good it all looked when they were done. There was a lot of moving
My AC had been on the fritz for a while, so I've had the opportunity to interact with many different people from IC. Every single one is extremely nice and helpful. They are always on time or early.
A few months ago, I had the AC and Furnace fully replaced, and I have to admit I was shocked by how good it all looked when they were done. There was a lot of moving
Sean W.
Jun 29, 2017
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Prompt, incredibly courteous and go above and beyond any other HVAC company I have used.
I'm lost when it comes to HVAC and I set up an appointment with Indoor Comfort to help with a furnace problem I was having. It turns out that they do not service the brand that I had in my house but that did not stop this awesome company from going way above and beyond to help me identify and fix the problem and then also take a ton of extra time and effort to make sure anything that could be covered under warranty was covered.
I'm lost when it comes to HVAC and I set up an appointment with Indoor Comfort to help with a furnace problem I was having. It turns out that they do not service the brand that I had in my house but that did not stop this awesome company from going way above and beyond to help me identify and fix the problem and then also take a ton of extra time and effort to make sure anything that could be covered under warranty was covered.
Bill B.
May 18, 2017
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I liked the sales and service guy who initially came out (makes sense that the guy who will sell you stuff be winning) and the competent, polite, and enthusiastic men who installed my new (and very expensive) high-efficiency furnace and heat pump. A month after this work was completed, I still think the new system is noisier than what it replaced, in annoying ways that aren't simply a case of needing to get used to an equivalent set of new noises. I also think that it's cheezy of the manufacturer Bryant to put a big non-removable manufacturer label, in effect an advertisement, on top
Molly H.
Oct 26, 2016
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Rain C.
Jul 24, 2015
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Our A/C wasn't working, so we called Indoor Comfort to come take a look. It turns out that the capacitor in our A/C condensing unit was blown. We went ahead and had them fix it, which basically consisted of them opening a panel, removing a part and replacing it - didn't take them longer than about 20 minutes. They gave us the bill, which totaled $330 - $150 for the visit ($70 of that was an extra charge for the visit being on a weekend - it was a hot day so we needed service right away), and $180 for the replacement part.
After they left, we googled the replacement part just out of
After they left, we googled the replacement part just out of
B. P.
Apr 01, 2015
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They replaced our AC and furnace (2 years ago and this year, respectively). They did a superb job, specially in terms of service. We have the place rented, and they were great working with tenants to get a free tune up visit for the AC, and the city inspection for the furnace. They also pointed us to a city rebate for the furnace and provided us with all documents needed and handled the process.
K. D.
Jan 26, 2015
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The technician that came out to my home, Dusrtin, was very respectful and thorough. I appreciated his attention to detail and his going above and beyond his job description. I had, unknown to me, a wasps nest in my outdoor furnace area, he kindly offered to remove it for me. He also replaced my filter, which desperately needed changing, and did it at a very reasonable price. I also felt very comfortable with him inside of my home. Would I do business with this company again? Yes!
Peter K.
Jun 28, 2014
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The service was good -- the technician they sent out was knowledgeable and quickly fixed the problem -- but the prices are absolutely outrageous. The tech was here for 10, maybe 15 minutes, and the work he did consisted literally of tightening two screws that had come loose. For that, the total charge came to $142. It was $80 just to have them come out and then an additional $62 to turn two screws. I know HVAC companies have a reputation for raking people over the coals, but this was ridiculous.
Irene Y.
Dec 17, 2013
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The people I came into contact with were so professional, courteous, and generous. I scheduled an appointment to fix my tank water heater. Due to loud construction at my complex, I did not hear the technician at the door. Despite this, she (or he) nevertheless checked the meter for my water heater and noted that there was no power. After s/he left, I got a phone call from Tamar at their office, and she updated me on the situation. Basically -- they gave me the info I needed to follow up with DTE Energy and didn't charge me anything for the visit. In addition, this saved me even more risk with
Bill K.
May 01, 2013
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I bought a barber shop in Ann Arbor almost 3 years ago. The heating and cooling system was installed by Indoor Comfort many years previously. They've done inspections and routine maintenance from time to time (every few years, or so) since then and everything is working just fine. Technician was a pleasure to deal with and seemed to really know what he was doing. Are they the cheapest outfit? I can't intelligently comment on that, but I have great confidence that they will keep the system working properly for as long as possible. When and if replacement becomes necessary, I can trust
Andrew S.
Aug 25, 2012
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The technician was very knowledgeable, professional and helpful in describing the problem and how things work. Because the service call was made on a Saturday, the cost for a service run was $140, which is $60 more than a weekday service run. The technician, Greg, quickly identified the problem as a defective capacitor and was able to replace the defective part within 30 minutes of arrival. The cost charged by Indoor Comfort to replace the capacitor is the basis of my rating. The cost of the capacitor was $180 for parts and labor. A search on Google reveals that comparable service costs are
