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Total Comfort Heating & Air Conditioning
We are just a phone call away. Whether you need a routine maintenance or emergency repair on a heating or cooling unit, we are here to handle all of your heating or cooling needs. We continually strive to exceed expectations by ensuring that each client receives the very best service. We will work with you to find HVAC solutions that fit your heating and cooling needs.

We will provide you with a full consultation to explain all of your available options so that you can choose the system that's right for your home or business. We serve both residential and commercial clients and offer a variety of money-saving solutions. We combine our use of the highest quality parts and equipment, and our dedication to delivering exceptional service to provide you with top quality service.
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The Amana brand believes that HVAC workers in the U.S.A. can compete with anyone in the world, and we prove it every day. Energy efficiency equates to cost savings. Your Amana brand AVXC20 Air Conditioner offers up to 24.5 SEER energy-efficiency performance. The higher the SEER, the greater the efficiency- and the lower the operating cost.
The Amana brand believes that HVAC workers in the U.S.A. can compete with anyone in the world, and we prove it every day. This gas furnace has an AFUE rating of up to 98%, which means that up to 98 cents of every $1.00 of heating energy expense warms your home. If the heat exchanger in this gas furnace ever fails for the original, registered homeowner, we will provide a new furnace at no cost.
In Rochester, NY you may need emergency repair service or an installation of a new Heating & Air Conditioning system, what ever the case we are ready to help. Precision Tune-Ups for your HVAC systems will ensure efficient and worry-free heating and cooling. It may even help lower your energy expenses.
An air-source heat pump can provide efficient heating and cooling for your home. When properly installed, an air-source heat pump can deliver one-and-a-half to three times more heat energy to a home than the electrical energy it consumes. This is possible because a heat pump moves heat rather than converting it from a fuel like combustion heating systems do.
Mascot FT unique Combi models combine the best of tankless water heating and tank type water heating into one compact system. An integrated mini-indirect tank is always kept charged with hot water. When that hot water begins to be used by your faucet, shower, etc. the boiler fires and immediately begins to produce more hot water.
Reviews (13)
Marco Oliverio
Marco Oliverio
Dec 30, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Friendly, professional and very reasonable prices
Service: Heating maintenance
Joe Longdue
Joe Longdue
Dec 07, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great experience. Staff was extremely nice and professional. The entire staff went above and beyond! So thankful for everyone at total comfort
Services: Installation, Heating system installation
Chris Sprague
Chris Sprague
Dec 06, 2021
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Had a great experience with these guys from start to finish. They were very professional and kept me well informed throughout the whole process. Also great pricing compared to other quotes I had received. Will be using this company in the future for any HVAC needs, and will be recommending to family and friends.
David Woodhams
David Woodhams
Nov 20, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very good company they were the only one out of the companies that I called that would send service that day very prompt very courteous very polite great work excellent price would recommend them highly
Service: Heating system repair
Josh Coppinger
Josh Coppinger
Nov 04, 2021
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Positive: Professionalism, Quality, Value
They did my furnace, AC, water heater all in one in a quick and professional way. They were so courteous and easy to talk to. They even answered my inane questions with simple and direct answers. 10/10 would call again.
Services: Heating system installation, AC installation, Thermostat installation, AC maintenance
Latoya Stewart-Fox
Latoya Stewart-Fox
Oct 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
This company was so professional. The guy that came was very clear and knowledgeable in explaining things I did not understand. I will recommend this company without a doubt.
A. Buck
A. Buck
Oct 19, 2021
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Great customer service. Worked with me on rental property. Coordinated when I was out of town. Technician called ahead and called back with findings and was able to pay by phone. Fit me on schedule with short notice.
Jeff Kopalek
Jeff Kopalek
Sep 02, 2021
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Positive: Value
These guys were able to start replacing my central AC and furnace the day after I received the quote. Other companies were quoting me 1 to 3-4 weeks. The installers were knowlegeble and fast. They were able to get the whole thing installed in 1 1/2 days.
Service: Installation
M. Madej
M. Madej
Aug 17, 2021
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Positive: Professionalism, Punctuality, Quality
Dave performed all maintenance and cleaning thoroughly and quickly. He was considerate and answered all my questions. All systems, including humidifier, were well taken care of. Thank you!
Services: Cleaning, Heating maintenance, AC maintenance
Jarrod Stewart
Jarrod Stewart
Jun 24, 2021
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These guys were amazing. They came out on one of the hottest days, quickly diagnosed the problem and had it fixed in about an hour; the price was very reasonable and much less than I expected. They were very professional and friendly and explained everything each step of the way. I will definitely be using these guys for all my Heating and AC needs!
Silvia D.
Silvia D.
Mar 19, 2021
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Ken saved our day and our real estate closing today. At the early morning walk through we found the boiler was not running and closing was at 1PM By 11AM Ken was there, boiler fixed, happy buyers and sellers. I use Total Comfort myself and always happily refer them. Great company, great service and great people.
Adaire S.
Adaire S.
Nov 05, 2020
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It really amazes me that Ken has such good reviews, when my experience with him was finding him a fraud and price gouger.

I am a care giver of a NOW 93 year old parent. On a Saturday of November 24, 2018 Mr. Kalke came to our home for a seized heat inducer. The failure began on the prior early Friday evening. Ken was the first to respond to my messages left to several technicians early the following AM of that Saturday morning for a failed heat inducer. So I went forth with him.

I was impressed with his quick response and with the way he presented himself. When he arrived at our home, I
Matt B.
Matt B.
May 04, 2019
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I'm an HVAC/R Service Technician of which while I was out of work recently recovering from having my Left Hip Replacement, I decided to have Total Comfort do our NYSERDA Assessment. I know there's a couple of shady Companies out there of which will try and sell you, the customer, things you'll not need etc.
Total Comfort does not fall into that category. Total Comfort is owned by Ken Kalke he portrays himself with showing that he Honestly Cares while promoting Outstanding Leadership Skills, and the Companies Business Ethics are Spot On. We had Total Comfort do our NYSERDA Assessment