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Betlem Residential Heating & Air Conditioning
Betlem Residentail offers equipment financing with approved credit from Service Finance Company. At home or away, know you're protected with a Honeywell backup generator. Power loss is more than an inconvenience-it can quickly affect the safety and security of your family and your possessions. Honeywell generators will help you protect what matters most.

RG&E residential customers can get a rebate of up to $350 when they purchase a new, high efficiency furnace and Wi-Fi thermostat. For a limited time, get $50 OFF a Healthy Climate WB17 Bypass Humidifier. It helps control problems associated with dry indoor air, providing optimal comfort and air quality.

Get Your Home Energy Audit From Rochester's Premier Heating and Cooling Experts You'll Enjoy Savings and Comfort: * Greater energy efficiency from attic to basement * Fewer drafts * Consistent temperatures throughout your home * Increased ventilation and humidity control * Lower utility bills by up to 40%!
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Our roots in heating and air conditioning date back to 1923 with the pioneering spirit of the late Gerard C. Betlem who founded the Betlem Heating Company. He started first by specializing in residential heating and manufactured his own furnace to improve quality and tailor them to each job. His product, called the General Gas Furnace was an industry leader by utilizing a blower to offer forced air heating.
Our people make a difference. In today's dynamic marketplace, you need people who are not just good, you need people who are innovative - people who are passionate about your business - people who make a difference every day. Meet the people behind Betlem Residential's home heating and cooling services for the Greater Rochester New York Area.
You name it, and Betlem Residential Heating and Air Conditioning can repair, maintain and service any heating and cooling equipment makes and models. Free estimates, too! Our residential HVAC services encompass the Greater Rochester New York area. Our NATE (North American Technician Excellence) certified and trained technicians repair, maintain, and service all home heating and cooling equipment makes and models.
Betlem Residential Heating and Air Conditioning Home Energy expert technicians will give your home a thorough attic-to-basement inspection to reveal the energy wasters - and show you simple ways to keep your energy costs down, and your efficiency way up. We offer two audit choices to get the job done - Essential Comfort, our basic option; and Comfort Plus, our most comprehensive audit.
The average household spends more than $2,200 a year on energy bills, with nearly half of this going to heating and cooling costs. Betlem Residential Heating and Air Conditioning can help you make smart decisions about your home's heating, ventilating, and air conditioning (HVAC) system that can help save on energy costs, improve your overall comfort at home, and help fight global warming.
Reviews (18)
Lynn Barnsdale
Lynn Barnsdale
Dec 06, 2021
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The response from Jeff at Betlam was incredible. Kirk and Dylan did a fantastic job removing our old furnace and installing the new unit. Thanks again.
Kailee Galante
Kailee Galante
Dec 03, 2021
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The guys here are really kind, friendly and professional. After a flood I lost my hot water tank and furnace and they were able to replace both in one day! I would highly recommend them to anyone
Tanthony
Tanthony
Oct 17, 2021
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Positive: Professionalism
Joe C did a thorough evaluation of my furnace and completed the repairs efficiently. He explained everything he did in a professional manner. I was totally satisfied with his work. I will definitely use Betlem residential in the future.
Service: Heating system repair
Brian Smith
Brian Smith
Sep 01, 2021
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When my AC stopped, Betlem took my call at 11:32am and Nate-the technician-was on his way within hours (several other companies were booked through next week!). He showed me the steps he took to diagnose, explained what was going on and taught me what I could do to keep using my 24 year old unit. Prompt, courteous, helpful, honest. Highly recommend Betlem!
Claymore Auspitz
Claymore Auspitz
Aug 17, 2021
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I have used Betlem Residential Services for the last two years and they have done a terrific job maintaining my HVAC systems. Most recently they installed multiple split wall units along with redesigning the majority of our ductwork. The team was professional, courteous, and took the time to ensure I fully understand the process every step of the way. I highly recommend their services.
Michael Willer
Michael Willer
Aug 07, 2021
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I had an AC issue at a home I just purchased. They came out within hours on the same day I called. They fixed my issue and the tech was very honest. He told me I had an older system but it was still able to be repaired. I appreciate him being honest.
Frank Blasi
Frank Blasi
Jul 29, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Betlem responded immediately to our AC unit breakdown, offered a temporary fix and quickly ordered and installed a new AC system. Great service and a professional sales experience.
Services: AC installation, AC repair
La Ru
La Ru
Jul 05, 2021
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A HUGE thank you to your company. Our drainage pan was cracked on our air-conditioning unit. My brother , who used to do heating and cooling, came over and accessed the problem. Every company out there ,that we either called or came out said they couldn't help us or told us we needed a who new furnace and air- conditioning set up. It's always easy to spend someone else's money. I just didn't know who to trust anymore. My brother finally told me to call Betlem Residential, as he used to work for this company years ago. He told me they would be fair and honest. My brother left me with a picture of
Gina Smith
Gina Smith
Jan 28, 2021
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When my old furnace gave out on a Friday afternoon, someone was able to get out to check it quickly for me. When I decided to go with a new unit, Steve came out not long after to get all of the paperwork together for me, bringing space heaters to hold me until they came Monday. James V. and John S. came Monday and did a thorough and professional job, including cleaning up afterwards. Everyone was genuine, pleasant, and professional. Would certainly recommend them to anyone!
Kathi Popowich
Kathi Popowich
Dec 29, 2020
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On December 15, 2020, we had a new furnace installed through Betlem Residential. The installers, James M. Viele and Chris M. were absolutely EXCEPTIONAL with respect to their attention to detail, answering all of our questions, describing each step of their installation process, working expeditiously as well as keeping the area clean and… organized. What was most impressive was James' and Chris's personable and highly positive, warm and sometimes very amusing personalities which made the experience so GREAT! They are a true asset to Betlem Residential and represent your company in a very
Edward Lincoln
Edward Lincoln
Nov 17, 2020
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We needed a gas valve replaced. Joe Cirilla showed up, had to fix an installation mistake from another HVAC contractor, replaced the valve, and confirmed that the part was under warranty. All in all, a very pleasant experience. We highly recommend Betlem Residential Heating & Air Conditioning!
Mary Beardsley Myers
Mary Beardsley Myers
Oct 31, 2020
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When a customer asks for their salesman to CALL BACK in regard to financing and warranty issues, a CALL BACK is required. Not a text. Not an email. Your customer service goes 100% out the window once the work is done. I would never have given you my business if I had known that you don't have any interest in service after the sale.
Elizabeth Cammilleri
Elizabeth Cammilleri
Sep 21, 2020
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I am extremely grateful for Dave Marianetti. Following a couple of misdiagnoses concerning our air conditioning problem, my 3rd phone call happened after regular business hours and thankfully for us, Dave was the one who responded to the call. Dave very quickly identified the issue. I cannot give enough praise for Dave's expertise, his compassion to our9 plight and his commitment to resolve our issue. I appreciate Betlem's willingness to accommodate our request to only assign Dave to complete the repair. Thank you!
Susan Gruber
Susan Gruber
Jun 24, 2020
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I highly recommend Betlem Residential Heating and Air Conditioning for any heating and cooling issues and repairs. I've used them over the years for various furnace issues and have always been very pleased. I called yesterday because my central air wasn't working and scheduled an appointment for tomorrow. I received a call today, assuming it was a… reminder call, and was absolutly thrilled when I was told they can make it over today. Needless to say, their technician Nate showed up about a half hour later and got me up and running. I won't go anywhere else and will continue to request Nate
Beth Zarfes
Beth Zarfes
Jun 17, 2020
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We've been customers of Betlem Residential Heating and Cooling in Rochester for several years. The whole team has given us excellent service, consistently, from the person answering the telephone to the technician and onto management.
Technician Kyle Prince was here this morning, completing our Annual Spring Maintenance. He called ahead to let me… know when he would arrive. He was courteous; introduced himself, put a covering over his shoes and wearing a mask (due to the Coronavirus Pandemic). Surprisingly, my dog took right to Kyle. Kyle deserves a 5 score with 5 rating the best service
Tanner Scofield
Tanner Scofield
May 04, 2020
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Very professional. I called explained what was wrong they had a tech come out the same day and arrived on time. Quickly diagnosed the problem and fixed it. The price was good considering I had called 2 other places none could come out the same day or they could but wanted to charge a emergency fee around $160. Was very happy with the service and price. I highly recommend them for residential furnace services.
Mali Abanto-Denesha
Mali Abanto-Denesha
Apr 16, 2020
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I wouldn’t recommend this company, if you encounter this in public places. The driver at the Summit driving through giving faces and rolled his eyes. Whenever you’re driving a company truck they should be careful how they portrayed themselves in public. Because now a days you’re in unlicensed eye all the time, consider wrong our technology.
Ileana Morales
Ileana Morales
Mar 03, 2020
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I am very pleased with the service, excellent. Especially from Tony & James. They left the area even cleaner than before. They made sure to explained everything and any question that I had. Both were very courteous and professional.⭐️⭐️⭐️⭐️⭐️