Pure Service Pro
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Pure Service Pro
Your Trusted Basement Waterproofing & Mold Remediation Company in West Orange, NJ & Surrounding Areas. Pure Service Pro is the company to turn to for basement waterproofing, mold remediation, and many other related services in and around West Orange, New Jersey. We have been serving residents throughout the region since 2009 and remain committed to our original goal of always doing the right thing, no matter what.

We place an emphasis on being transparent and honest in everything we do, and you can expect that same level of professionalism when we come to your home or business to complete a project. When it comes to issues like water damage, moisture infiltration, and potentially toxic mold growth, addressing the problem is a task best left to a professional.

At Pure Service Pro, our team is fully licensed and insured, holds many certifications, and has more than 50 years of experience providing complete waterproofing and restoration services. You can count on expert service from our team of skilled contractors.
Services
Pure Service Pro is your local source for basement waterproofing services in the greater West Orange, New Jersey, area. If you've noticed moisture, leaks, or cracks in your basement, it's important to have these issues addressed as soon as possible before the problem gets worse.
Interior basement waterproofing systems are proven and provide you the best value for your investment. Using our proven Interior Basement Waterproofing system, all the work is performed from the inside of the basement. The floor is opened next to the outside walls, and a drain pipe is installed and surrounded by gravel.
Pure Service Pro specializes in mold remediation and crawlspace repair for homeowners in West Orange, New Jersey, and all nearby communities. As a locally owned company with years of experience addressing crawlspace problems, we're here to help you restore your crawlspace to ensure the safety and comfort of your home.
Pure Service Pro is your source for basement dehumidifier installation services in West Orange and nearby areas of New Jersey. Basements and crawlspaces throughout the area are prone to moisture infiltration, which can lead to costly damage over the years. With a humidity control system installed in your home, you can help keep moisture at bay and keep your property protected.
A basement ventilation system is essential for any basement or crawlspace in your home. These areas are often prone to moisture damage due to the humidity. This moisture can lead to more serious problems like deterioration of your home's foundation or mold growth throughout the structure of the house.
Reviews (18)
Stephanie Mohr
Stephanie Mohr
Dec 17, 2021
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Pure Service Pro was great to work with. They completed both a French Drain installation and a mold remediation project at our home. Andre was easy to work with and communicated effectively about how to fix the problem and answered any questions as they arose. He was easy to contact throughout the process. I would recommend Pure Service Pro for the quality of their workmanship, as well as for their great customer service!
Anup Swamy
Anup Swamy
Dec 08, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Great experience - very professional, timely and clean with their work. Andre is fantastic and the crew is a really nice group of guys. They have lots of crews so can handle more jobs at the same time while maintaining responsiveness. Highly recommend!
Service: Waterproofing
Mike Saint-Pre
Mike Saint-Pre
Nov 27, 2021
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I do not recommend Pure Service Pro. I had a french drain installed in my crawl space and ended up with additional issues on my front lawn where he set up for the water to be discharged from the sump pump. When I informed Andre about it, he attempted to sell me more services to correct it. I recommend going with another water proofing company and look at what he provides for warranty in the contract very carefully.
Yunjian Li
Yunjian Li
Nov 26, 2021
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We got some water in the crawl space after a heavy and lengthy rain in October. Andre came one night, took a look, explained everything clearly, and helped with a zero interest financing. Everything was done digitally and thus very efficient. The work was done professionally and quickly. A crew of 4 came on the job day and worked tirelessly for a whole day. They had a system to show the progress throughout the day and we knew what exactly were done. I could see all the finished work in photos too, so I didn’t have to crawl in. They finished a few minor things the next day and everything was cleaned
Julianne Allen
Julianne Allen
Nov 14, 2021
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Pure Service Pro, LLC did a great job installing an Interior french drain in our basement and removing mold after our basement was impacted by Hurricane Ida a few months ago. Andre was incredibly thorough about what the project would entail and kept us in the loop through the day as his team completed the job earlier than expected. They handled the job efficiently and professionally.
Celeste Risimini-Johnson
Celeste Risimini-Johnson
Sep 04, 2021
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After hurricane Ida it was impossible to get a call back from many water mitigation companies. Pure Service Pro responded within an hour and made arrangements to help us that night. They were extremely professional! The crew that arrived was amazing!! Although they had worked a full day, they went through the night to make sure that our job was done and done well. They were knowledgeable and we were pleased with every part of our experience! I would recommend them to everyone in need of their services.
Will Yost
Will Yost
Sep 04, 2021
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We had a french drain installed in our basement approximately one year ago. We had discovered some mold in our basement, but because the basement is partially finished we were unable to determine the extent of the mold problem without removing the walls. The cost of having the french drain installed (and restoring the basement) was significant, but we decided to proceed with the project because it seemed like the right thing to do. Once the project got started and the walls were removed, it generally appeared that the mold problem was not as extensive as I had feared. After the job was completed
Stephen T.
Stephen T.
Aug 27, 2021
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This is a highly unethical company that should be avoided at all costs; do not be swayed by dozens of fake reviews on other sites. I have spent several hours trying to fix a botched interior french drain installation Pure Service Pro performed for a friend of mine. My friend had water infiltration issues through a concrete block wall in their basement and Pure Service Pro bait and switched them. They also lied claiming an interior french drain would resolve the water infiltration issue (whereas an exterior french drain and foundation sealing was the appropriate solution).

What is even worse
Meredith M.
Meredith M.
Aug 21, 2021
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In the summer of 2020, Pure Service Pro came out when my basement had flooded from a busted sewer pipe. They cleaned it up and disinfected the floor quickly.

This summer (2021), my basement leaked every time it rained. I called Pure Service Pro and they came out almost immediately to quote me on installing a French drain and sump pump.
They arrived early for the job and finished up in 7 hours. No dust or debris got into the rest of my house. They cleaned everything up when they were done. The best part is that they allowed me to sign up for their "same as cash" payment plan, which gives
Mack Micera
Mack Micera
Aug 20, 2021
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We had terribly leaking from groundwater in our basement and had two sum pumps that worked terribly and were put in badly. Pro service pro gave a great and thorough proposal for the job and worked with us on price. They installed a French drain on the three walls we had issues with and redid the concrete afterwards. They did a great job and did everything in one day. Would definitely recommend
Rochelle A.
Rochelle A.
Jun 27, 2021
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They showed up to assess the damage in my apartment but never sent me the estimate I'd requested. Customers shouldn't have to chase, imagine if I actually hired them. NEXT.
Andrew Palmieri
Andrew Palmieri
Jun 03, 2021
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The entire process with Pure Service Pro was seamless from start to finish. We had water entering our basement after some heavy rain and the Pure Service Pro team answered our call right away and were willing to come the same day to fix the immediate damage. Kenny and the cleanup team were fantastic and we then scheduled a meeting for a quote with Andre. Andre was extremely knowledgeable and helpful with any questions I had, and his team installed a French Drain system in our basement. This was the greatest customer service I've ever experienced and I recommend Pure Service Pro to anyone in need
Rocky C.
Rocky C.
Oct 31, 2020
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I would not recommend this company to anyone! It is the worst experience that I have ever had. The whole process was frustrating and I suffered a big financial loss. I just cannot believe that they could easily take back what they promised to their customers and even threaten to sue me after I told them that I would share my experiences online! I do see some good reviews about them, but I just simply cannot relate any of those to my experience.

As a first time homebuyer and a customer, I found mold in our basement. All I need is to have a waterproofing company to help find the root cause and fix
R. K.
R. K.
Jul 20, 2020
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Pure Service Pro exceed our expectations. Both for consultation and day of service the team was on time. Everyone was polite, professional, and very hardworking. We appreciate that everyone working wore masks during this unprecedented time. The team worked diligently to complete the work and finished ahead of schedule. They left the area clean and free of dust and debris. They treated our belongings with care and put all major appliances back where they belonged. The project manager reviewed all steps of the job with us upon completion and explained what work was done. The price was fair and reasonable
Justin Fung
Justin Fung
May 08, 2019
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A very professional company! First, we found Pure Service Pro for mold testing & remediation and that was a great experience. While our basement was still empty, we decided that a French Drain was a worthy investment for us. We worked directly with the owner, Andre, for both projects and he is extremely knowledgeable with no hard sales tactics necessary. His crew and his office manager were very courteous & professional as well.
Jesse G.
Jesse G.
Nov 13, 2018
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Came out for a free estimate. Guy was nice and informative but then never sent me the estimate. I called a week later and was told they'd send me the estimate at the end of the day. Still no estimate.

It's been about 6 weeks and I'm over it. Calling around to other places.
Rita M.
Rita M.
Oct 02, 2018
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Overbook appointments. Never call to state they are not showing up. One week late with returned calls. I can only imagine what happens when you hire such unprofessional company. Shame on you.
Al K.
Al K.
Sep 10, 2016
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Pure Service Pro is a 1 stop shop for Mold Testing, Remediation and Repairs all in 1 company! I could not say enough nice things about this company. They are VERY HONEST and forthcoming! They set up appointments very quickly and get results the next day! I was under contract to buy a foreclosed home that has sat empty for 3 years. I was very worried about mold. Andre W. was the mold inspector from Pure Service Pro. He took 9 samples from the air and did swab tests too. He was very thorough and took his time looking for mold that the seller was trying to hide under a fresh coat of paint. Andre knew