James & Son Heating & Cooling
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James & Son Heating & Cooling
When it comes to heating and air conditioning, you deserve comfort and a customer-first experience. That's why our team at James & Son Heating & Cooling promises to treat your home or business as if it were our own. And we don't stop there. We follow up to make sure you are satisfied with our work because your opinion is as good as advertising to us.

As a family-owned and operated business that serves communities in the Greater Wilmington, North Carolina area including Wrightsville Beach, Carolina Beach, Kure Beach, Monkey Junction, Leland, Ogden, Porters Neck, Hampstead, Castle Hayne, and Wrightsboro, we understand the unique HVAC needs of our local climate and are ready to help when you need us.

You can count on James & Son Heating & Cooling to keep you comfortable with the industry's most trusted products for our coastal environment from Carrier, Rheem, and Mitsubishi Electric. All new equipment comes with a manufacturer's warranty for your peace of mind. Our commercial HVAC staff has the skills and experience to help keep your employees and customers comfortable.
Services
What started as a simple one-man operation has now grown to a team of 7 highly-skilled, trustworthy, and reliable technicians and office staff. While we're extremely proud of our continued growth, we'll never forget our humble roots. Our company is very family-oriented and whether you're an employee or a customer, we treat you like family.
Purchasing a heating and cooling system is an investment. Just like a vehicle, it needs proper care to ensure it continues to run in a tip-top shape. Plus, most HVAC equipment manufacturers require regular maintenance for their warranties to remain valid. That's why we created an affordable residential maintenance program.
If you need help paying for your emergency repair or replacement, we've partnered with Wells Fargo and Synchrony to provide flexible payment plans. We've hand-selected the industry's best products for our coastal environment from Carrier, Rheem, and Mitsubishi Electric. James & Son Heating & Cooling is a family-owned and operated local business that serves communities in the Greater Wilmington, North Carolina area.
Reviews (15)
Preacher Waters
Preacher Waters
Dec 30, 2021
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Positive: Professionalism
Great workers! They have amazing work ethic and are kind and respectful. A joy to work with!!
Services: Install AC, Install ducts & vents, Heating maintenance, AC maintenance, Install thermostat
Angel B.
Angel B.
Dec 23, 2021
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Positive: Professionalism, Punctuality, Responsiveness, Value
Very knowledgeable and keep you informed each step of the way. I continue to use them because they are reasonable, quick to respond, patiently explain my options and help me get my HVAC system back working. Will continue to call them with any needs, and would not hesitate to recommend them to anyone!
Service: Repair HVAC
Autumn Mendez
Autumn Mendez
Dec 20, 2021
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Positive: Professionalism, Punctuality, Responsiveness, Value
Almost immediate same day response. Fair price. Will definitely use again and recommend their services.
Service: AC maintenance
Sarah Bishop
Sarah Bishop
Dec 03, 2021
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Super prompt and professional walking us through the purchasing and install of our new replacement unit. Thanks so much!
Coastal Creators Studio
Coastal Creators Studio
Dec 03, 2021
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I contacted James & Sons and was pleasantly surprised when my heating unit which was only blowing cold air was able to be serviced the next day.
Upon arrival I was told that the only reason my unit wasn't working was because my thermostat wasn't working (which I was already aware of). It was replaced with the "basic" version, for which I was not given a price, but was only assured it was the "cheapest model".
The repairman performed an additional check on the unit outside & then left after stating it seemed fine. A day later I received a bill stating that the basic model was $125, bringing my
Janis Ellis Cyrus
Janis Ellis Cyrus
Dec 01, 2021
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I had a problem with the heat pump last night - called James & Sons for help today and they were able to come by before lunch! Had everything fixed - friendly, knowledgeable, courteous service - could not have better!
Gary Ellis
Gary Ellis
Nov 29, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
James and Son delivered excellent service from start to finish. They made the entire process easy and pain free. David and his crew were very professional, on time and easy to work with. They did a great job! We would Highly recommend them to anyone need HVAC work done.
Services: Install heating system, Install AC, AC maintenance, Install thermostat
Marcia Erwin
Marcia Erwin
Nov 16, 2021
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Positive: Professionalism, Punctuality, Responsiveness
These guys are the best!! So very responsive and got the job done in a timely and professional manner. They were absolutely delightful to deal with and will get ALL of my business from now on!
Services: Install heating system, AC maintenance
Joe Nuccio
Joe Nuccio
Oct 17, 2021
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Had my new Carrier Unit installed a few years back. The unit has been functioning great!!
James and Son comes annually for my maintenance check-up. Very professional and responsive company!!
Highly recommended!!
Reid Larson
Reid Larson
Oct 16, 2021
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Service tech arrived about an hour after I called for service on a Saturday afternoon. Fiund unit had a defective part that they will replace when supply house opens Monday. On Monday the unit was repaired as promised. The techs were very courteous and professional. I highly recommend this business. Third time used for different units with same prompt and professional service.
Jessica Morrison
Jessica Morrison
Oct 05, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was out of town when my husband called and said the unit stopped working. I placed the call the evening before and they were out the next morning!! I also have pets and that was my biggest concern w keeping them cool. I literally cannot say thank you enough for the prompt response to my call and the visit.
Service: AC maintenance
Beth Robinson Francis
Beth Robinson Francis
Sep 17, 2021
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Very impressed with James & Son! They provided honest evaluation of our situation, a reasonable price & got our Carrier unit within a few days. Everyone was professional & they got our unit installed same day. Highly recommend!
Natalie Carraway
Natalie Carraway
Sep 04, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They were very quick to come. Thank God it was something simple. Very very nice and on time! I'm a homeowner so I'm gonna continue to use them forever! Plus they were so fair with me and let me borrow a window unit unit until I could get them here. They treated me like family and I appreciate that!
Services: HVAC maintenance, Repair AC
Renee Smith
Renee Smith
Sep 01, 2021
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Great Company!! Professional, efficient, reasonable pricing, prompt and friendly!!! Family owned, local company that stands by their work! Highly Recommend!!
Jordan Davis
Jordan Davis
Aug 11, 2021
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Honest, efficient, and punctual. Dale was a pleasure and very informational. Customer service over the phone was superb as well.