Marina Pool Spa & Patio

Marina Pool and Spa is not just a place to buy stuff, the staff is extremely knowledgeable and go out of their way to help you, my pool heater failed Saturday night over a Holiday weekend, Margaret responded to my email and had me my pentair control board within hours of them opening up, they truly care and take care of their customers, they have earned a life long customer!

Great place with all accessories you need for your pool and backyard. People are nice and friendly, they will try to help and resolve any question you might have.
Prices are decent and affordable.

Customer support was responsive when the item was delivered missing a part. Updated to 5 stars as piece was delivered and product is great and shipping was fast.

Don't order from them online!
I placed an order 7/20 for something that was IN STOCK. It's now 7/28 and after an email a couple days ago and then a voicemail today, they just apparently cancelled and refunded my order. I'm assuming the item was out of stock, but no apology, no communication, no nothing. Wonder if I would have ever received a refund if I hadn't followed up diligently?? If you show something as in stock, and take someone's money, they should receive the item or YOU should take the initiative to update them on the status. They shouldn't have to hunt you down.

Update: I have now sent 4 emails, and left 3 voice mails with NO response from anyone at the company.
I recieved my order on 5/25. I was sent the wrong part. Over the past week I have sent 2 emails and left a voice mail trying to contact them to get the right part shipped. I have recieved NO response from anyone, and the phone always goes to voice mail. E-Z Test Pool Supplies is a much better company to oder from.

My husband and I looking for new patio furniture. We are both taller than average, so we look for furniture with deep seats. The manufacturer Winston has seat depths that work well for us, so we wanted to find a local dealer who could help us buy that brand. Marina Pool, Spa and Patio was the right place. Margaret helped us and she was great. She is very familiar with Winston products, has been selling patio furniture for over 20 years and is friendly. She gave us a tutorial on Winston's approach for customizing product as well as guidance on the products that may work well for us. My husband even

I just bought my second pool robot here, I’ve bought parts from them before. Every experience has been great. Seth was exceptionally helpful. Definitely recommend them.

I live in Alabama and bought a house with a 40x20 pool. I've never owned a pool before so I was totally lost. I needed a cleaner, salt system and a new VS Pump. I looked and researched for weeks about all the above and was totally lost with all the options and how everything went together or how everything wouldn't. The prices on the web was so high and varying. I happen to talk to someone that had just purchase all these items on the internet and they said call Margaret from Marina pool's. Of course I had no hope of anything changing but called anyway. That was the best and easiest decision I

Highly recommend ordering from them! While initial communication is difficult (not always super responsive to email or voicemail), but be patient. They're definitely a very nice small family business, and Margaret is very helpful with her recommendations. Pricing is MORE than fair, especially when compared to big box retailers.

Thanks Deb and staff for helping me close down my pool all by myself. not only did they teach me that they taught me how to maintain the pool for the whole season which saved me money. you're the best I give you 5 stars

Awesome customer service and they have parts for everything from pumps to manifolds for heaters. Everything you need is here!