Integrity Pools & Spas

I recently had Integrity Pools handle a major backyard project which included pool replastering, new coping and tile, paver deck and new patio roofing addition. The whole process was as painless as possible from David who led the sales process and Alan who checked on progress and quality and Jill who served as my customer rep.
David was great on the sales side as he patiently assisted through the many options available when starting a project of this side. His eye for detail and style choices was of huge benefit when making hard decisions like what stone type, color, tile color, plaster type etc

I contracted with Integrity Pools to do a remodel. The team from the sales meeting through the final visit with their plaster care program was nothing but a positive experience. The field and office teams were easy to reach and kept me informed throughout the project. The crews that did the remodel work on the pool and building the built in grill did fantastic work. Sara R, my main contact in the office through the project was such a pleasure to work with; she was not only friendly and pleasant she kept me informed as to next steps all along the way. I did not expect this project to run as smoothly

I would highly recommend Integrity Pools! Their staff is very professional, respectful and courteous. Andrew and his co-worker came out to install a new motor and seal kit. Andrew communicated with me letting me know when they would arrive. The job was completed in a timely matter and he texted with me once again when the job was done! After a few hours I noticed that the equipment installed was leaking. Andrew quickly responded to my text and was at my house within the hour to fix the problem! He was knowledgeable and professional and was able to answer many questions and concerns that I had with

Miles tackled a list of pool problems and repairs with patience and precision. He listened to all my concerns, addressed each one thoroughly, and didn’t leave until my equipment was functioning properly and I was satisfied. He communicated clearly was very helpful. I am so happy he got everything working so we can go back to enjoying our pool and spa! I will definitely call Integrity again the next time we encounter an issue.

It has been a over a year I have been having issues. I asked them to clean the mess they made when they were supposed to be fixing mistakes already made with me. The mess I say is in the photos of now grey tears down the plaster. Now I am being threatened to fill my pool now or the guarantees that come on the horrible work they have done already will not be valid. We did not think it could get worse but it has. They promise the world and do not deliver. We were told they would treat our pool as their own and now we know they must have swamps for pools.

Our service from Integrity Pools has always been great. Our technician, Matt, is always professional and thorough. We have a very wooded lot and backyard, so you could imagine how much maintenance is needed and the relentless removal of leaves and he always gets the job done. Our dogs love him and always wait by the gate to shower him with hugs and kisses. Keep up the great work Matt!

I've been using Integrity Pools for almost 2 years now and couldn't be happier. Josiah comes every week like clockwork (seriously don't think he's ever missed a day!) and leaves every time with my pool sparkling clean and balanced. He always pays attention to how my equipment is performing as well, and makes recommendations as necessary. On top of that, and perhaps even more important, he's a great communicator and a super friendly guy who represents his company well.
When I first started using Integrity Pools I had an issue with recurring algae and they were diligent in finding a resolution.

I did a makeover with my pool, it was long overdue.
The company was fantastic from start to finish. Everything I needed done was completed in a timely and efficient manner. The ‘behind the scenes’ people let me know each day what to expect.
My sales guy David was attentive and helpful. He listened to what I needed and gave opinions on different areas. Once the project was completed he stopped back over to see the pool and ensure I was happy with the outcome. To me, that just was above and beyond.
Very happy customer 😌.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Loukas regularly maintains our pool on a weekly basis he does a great job. We are 100% satisfied with their customer service is by far the best experience we've had.
Services: Wall brushing, Vacuuming

The Texas freeze in Feb '20 damaged the plaster, tiles coping and more so the pool needed repair A-Z. We had estimates from 4 companies and opted to go with Integrity. Not the least expensive but very professional. The estimate was detailed. I felt everything was in the open and no risks of hidden costs. Allen, our salesperson and primary point of contact, was great, professional, knowledgeable, accessible. Never did they try to upsell, but they did provide options, and I'm glad they did. The freeze and then the weather that followed created a major backlog so unfortunately there were delays. I