Chimney Care
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Chimney Care
Your home is designed to give you and your family a place where you can feel safe and warm. But if you've ever owned a home, you know that feeling doesn't come without work. All of your home's systems - your chimney and dryer vent included - require regular maintenance if they are to continue working as safely and as efficiently as they were designed to.

Here at Chimney Care Company, your family's sense of security and safety is important to us - which is why we've spent the last 25 years installing, repairing, cleaning and maintaining the chimneys, fireplaces and dryer vents of our neighbors in Cincinnati, southwest Ohio and northern Kentucky.

Whatever your fireplace, chimney or dryer vent needs, if you're looking for high-quality, professional services from industry experts, you've come to the right place.Your chimney system has several key components that are designed to make enjoying a fire in your home as safe and efficient as possible.
Services
Here at Chimney Care Company, we know chimneys and dryer vents inside and out. We have over 29 years of experience sweeping, cleaning, installing and servicing the chimney and fireplace systems of our neighbors in Cincinnati, southwest Ohio and northern Kentucky, and we pride ourselves on our cleanliness, expertise, professionalism and dedication to customer satisfaction.
Let's face it: having a fireplace and chimney can either enhance or devalue your home and living space. If your chimney and fireplace were built or installed properly and you're consistent with your annual maintenance, your life should primarily feel enhanced by your system. But sometimes even the most diligent homeowners find that their fireplace or chimney needs repair or replacement.
Here at the Chimney Care Company, we pride ourselves in providing top-notch chimney and fireplace services with top-notch customer care. Whether you have a wood, pellet or gas appliance, a fireplace, a stove or an insert, our technicians are equipped to install, maintain and repair it. We offer comprehensive care, and can give you the confidence you need to enjoy your appliance without worry or stress.
All repair needs are unique, and properly solving gas fireplace problems requires assessment by an experienced chimney technician. But a few common problems generally alert homeowners to the need for gas fireplace repairs or service.
Choosing a great gas fireplace and having it properly installed by experienced and professional technicians is just the first step. To keep enjoying your heating appliance, regular maintenance is a must. If your fireplace isn't regularly serviced, things like faulty gaskets or carbon build-up can cause anything from a plugged pilot assembly or gas orifices to incomplete, inefficient combustion, or even troubling carbon monoxide leakage.
Reviews (16)
Charles Black
Charles Black
Jan 25, 2022
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My house needed a water heater installation and A company that I used locally told me that my chimney was blocked and other issues had to be taken care of before they could install the water heater. I called chimney care and they told me they were making appointments one month out. I knew in my mind that I needed water immediately because I have been without water for two days. Out of the blue, they called me back and told me that They could Squeeze me in on the next day to look at the problem. 😎To get to the end of the story ,,,they will give me an estimate today and possibly fix it very soon
Beth Meyer
Beth Meyer
Jan 25, 2022
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Positive: Professionalism
Organized, good communicators, prompt, neat, friendly, great service. Can recommend for both chimney cleaning and repairs.
Marti Lewis
Marti Lewis
Dec 15, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I would highly recommend Chimney Care for any chimney/fireplace needs. They have a great selection of products and are very knowledgeable. Their work is top quality and very professional along with attention to details and ensuring your happy with results.
Service: Fireplace installations
Kyle Matuszek
Kyle Matuszek
Nov 18, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Used Chimney Care Co multiple times for gas fireplace maintenance. Shane was always informative and on time. Would definitely recommend them to anyone and everyone!
Pamela Skinner
Pamela Skinner
Nov 15, 2021
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This company is fantastic. Very busy - they put us on a wait list, and when they had an opening, they called us and moved us up on the list. We so appreciated that.
This is the 2nd time we used them. We previously used another company that tried to scam us, not once but twice. So we called Chimney Care (came highly recommended). They inspected our fireplace and cleaned it. The inspection showed that we did not need to replace anything.
They were prompt and thorough. We highly recommend this company.
Bret Fiorina
Bret Fiorina
Oct 31, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Shane is extremely knowledgeable and professional. He was able to work around some shortcomings in our existing setup and provided us with a great solution. Highly recommend.
Service: Fireplace installations
Kari Gorder
Kari Gorder
Aug 29, 2021
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A bit of a wait for appointments (not their fault!), but worth the wait -- Shane was professional, on time, fixed my fireplace and gave me some tips on maintenance. Would definitely use their services again in the future.
Kathy Weimer
Kathy Weimer
Aug 19, 2021
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Shane and Christian came out and completed the installation of a gas vented fireplace insert in one day. Project required conversion of our wood burning fireplace to this gas log stove. Shane had to run a gas line and electrical line for this install. Fireplace looks great and works with the touch of a remote. It throws a lot of heat too! The team was professional, efficient, and pleasant to deal with. We are very pleased with our purchase and installation!
Jennifer Gershkoff
Jennifer Gershkoff
Jul 13, 2021
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The four month wait for an appointment was well worth it. The technician was knowledgeable, willing and able to answer questions, and showed me what he found with suggestions throughout the process. He helped us with other aspects of using the fireplace that we had questions on and took care to look into small things for us which were very helpful! I will be using them again!
Megan Rucker
Megan Rucker
Jul 03, 2021
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We had a chimney inspection and chimney cleaning. I spoke with Amy both on the phone and through email. She was friendly and professional. I spoke with Brandi through email and she was friendly and professional as well. Our scheduling window was 8am - 12pm. Clark called at 8:30am and said he would arriving in about 30 minutes. He arrived at 8:55am. He was careful not to make a mess of the floor (it was a very rainy day)! He made sure to lay a tarp on the floor before walking in and out of the house. My toddler and I played at the kitchen table while Clark worked. He was friendly and quick. He was
Russ M.
Russ M.
Feb 06, 2019
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My wife and I just purchased a Fireplace X Apex 42 from Chimney Care Company and we could not be happier with their customer service. They were willing to spend the time with us as we tried to decided what wood burning unit would be best for us and our home. They know their fireplace/stoves - if you are looking for a gas or wood fireplace or stove, this company should be on your list.
Elissa S.
Elissa S.
Feb 23, 2018
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I had to book an appointment two months in advance, but it was well worth the wait. I moved into my house last summer and wanted peace of mind that the old fireplace and chimney were in good working condition. Shane was extremely helpful in explaining how my gas fireplace works and inspecting the entire system. I would highly recommend this company!
Sharmeela S.
Sharmeela S.
Dec 15, 2017
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Awesome service! Knowledgeable and courteous! They are very busy so schedule maintenance in advance. They let me know they were on the way, taught me about my fireplace, and cleaned the glass. Service call was about $100.
Tracy G.
Tracy G.
Nov 30, 2017
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Friendly, expedient service! I called Amy on Monday for a quick chimney inspection to support our purchase of an historic home in Milford. Although they didn't have any openings for this week, Amy went out of her way to call the inspector to see if he could do the inspection so the loan appraiser would have the results to consider in our financing decision.
We received an inspection the following day and the results are clear and objective, with accompanying information on how we might make any desired updates or repairs. Chimney Care Company was a huge help in our home purchase process
Jim G.
Jim G.
Jan 31, 2017
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I highly recommend chimney care. Was having a problem with my gas logs. Shane called to let me know when he was coming, showed up on time, and he resolved my issue quickly and professionally. I will use them for any chimney or stove needs I have in the future.
L. E.
L. E.
Jan 16, 2017
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Shane was wonderful. He knew what was wrong with my fireplace right away and fixed it in no time. Prompt and very professional.