Sootstack Chimney Services
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Sootstack Chimney Services
Providing high-quality chimney sweep and chimney repair services in the Greater Cincinnati area. Since the beginning of time, man has been in awe by fire. A properly functioning fireplace can truly be the centerpiece of a room and make a house into a home. My family and I have spent many nights gathered in our family room around ours watching movies and enjoying each others company.

But, did you know your fireplace does require annual cleaning and inspections? NFPA 211 states your chimney and venting system shall be inspected once per year to determine the level of service required. Typically a standard chimney cleaning is required if your system has 1/8 of creosote build up. This service is typically performed by a "Chimney Sweep".

The best way to inspect a chimney is by sending a camera into the chimney itself so it can be fully inspected. If any deficiencies are noted at any point during the inspection, the homeowner will be notified, and the proper chimney repair plan can be developed.
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My name is Kyle Nelson. I have a background in public safety, and more specifically fire safety. I began my fire service career in 2008 as a fire explorer when I was 16 years old, currently I am a full-time career firefighter/paramedic working at a suburban fire department.
Our chimney inspection process involves many steps including but not limited to measuring clearances around your fireplace, in the attic and on the roof. We also perform an internal scan of the chimney that identifies the structural integrity of the chimney system. This helps to determine if any chimney repair is needed.
A lot can be said for first impressions. During our initial phone call some questions will be asked to gauge how we can best serve you. During this call, it is our mission to impress you enough to allow us to service your chimney. At this point we will schedule your service for a time that best fits your needs.
Reviews (10)
Brian McManus
Brian McManus
Nov 16, 2021
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Incredible man of integrity. After inspecting our chimney he told us it was unusable. He explained why and then went outside and inspected the exterior because he saw that water was getting in. He didn’t try to sell us any expensive fix. He even said he wasn’t going to charge us for coming out even though we offered to pay for a service call. I know we’ll be doing some things in the future when it comes to a free standing stove after we add on to the house. We’ll be calling no one else but this man. I would suggest you look no further.
Melissa Parks
Melissa Parks
Dec 06, 2020
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Fast and detailed response with the issues found he did a great job cleaning and repairing my chimney. Was able to get the job done in a timely manner when other companies were several weeks out. Highly recommend Sootstack!
Abbey McAdams
Abbey McAdams
Aug 10, 2020
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Kyle did a wonderful job repairing our leaky chimney . We previously had another company chalk it up to the flashing and spent money to no avail a few years back .Other companies said we needed a total tear down which would have cost at least 1-2 grand more . Kyle saved our chimney and money in our pocket by doing what was best in the situation. He made sure that he solved our problem by checking in and doing a few extra things after the first hard rain . He goes the extra mile to make sure you are satisfied . Well done , thanks Kyle !
Jennifer Kephart
Jennifer Kephart
Aug 05, 2020
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Kyle is an owner operator with a high standard of quality, urgency, and execution. I found Sootstack Chimney Services through Thumbtack. Kyle responded right away, provided clear instructions for scheduling, arrived as planned, visited twice to ensure he had the right plan for the job, provided a project plan for what we needed, ordered the materials, arrived as planned, finished the job as planned, cleaned throughout the project, final project looks awesome, added waterproofing, and all for a price that was fair and achievable for our budget. Kyle is leading a 5 star plus organization, and I 100
Michael Hoyord
Michael Hoyord
Jul 23, 2020
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We highly recommend Sootstack. Honest, reliable and reasonably priced. Kyle went above and beyond helping us with another project we needed a large ladder for. Not only did he let us use his ladder but he went to Home Depot to get the supplies and did the work himself without charging us any extra.
The chimney looks great and didn’t cost us half as much as others wanted.
M. Springer
M. Springer
Jul 16, 2020
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Kyle & Rob did a fantastic job on updating and modifying our fireplace to make it more aesthetically pleasing to the eye; Kyle also helped us out on a couple other chimney needs and gave us his honest and professional recommendation on how to proceed now and in the future. Their attention to detail (and cleanliness) cannot be beat. They treated our house like it was their own and gave it the same care and attention I believe they would give to their friends and family. We highly recommend them for any of your fireplace and/or chimney needs.
Jane Baum
Jane Baum
Jul 01, 2020
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We will definitely be requesting more work to be completed by Kyle and his team. First let me say, this seems to be a crazy busy time for masonry work and Kyle was flexible getting my house on his schedule to fit a time sensitive repair. Second, the communication was top notch and I do mean top notch! During this COVID-19 epidemic, we have run into lots of communication issues across the board with many businesses. The great communication AND awesome customer service was so refreshing. Honestly, I am so appreciative!!! Third, the work was completed exceeding expectations. Kyle went above and beyond
Cat B.
Cat B.
Jan 11, 2020
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Kyle was awesome!!! I have never seen such a thorough job it amazed me he took everything apart it was a gas fireplace very professional had all very nice equipment did a fabulous outstanding job for us. We are extremely happy and would recommend him for any job with fireplaces are chimneys excellent I can’t say enough about Kyle and his company..
Simon Foster
Simon Foster
Nov 23, 2019
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Kyle was very responsive and professional. He cleaned our chimneys then came back over the weekend to rebuild the fireplace with new fire bricks where they had come loose. Very good work, very clean and no dust.
Yecats
Yecats
Jun 14, 2019
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Kyle at Sootstack Chimney Services, LLC is the consummate professional. He was fast to respond to my online inquiry of a chimney cap, and fit me in quickly as well. He went above and beyond my expectations and I wouldn't hesitate to recommend this company. Thank you Kyle and Sootstack!