At A New Image Heating & Cooling, our priority is your comfort. We're here to help you create and maintain a healthy indoor climate in your home or commercial building, through air conditioning in the hot summer months and reliable heating in the cooler months. We install the latest in home comfort products from energy-efficient HVAC systems to air quality and wireless controls.
Should you find yourself in need of heating service or repair, our skilled technicians are just a phone call away. It's officially winter, and we want to remind all of our friends and family that now that we're into the frigid winter months, you don't want to be without a properly furnace / heating system!
It's more important than ever that your furnace in Cleveland OH and the surrounding area is performing at a high level of efficiency. If you are in need of furnace service, repair, or installation, give us a call! How can we help keep you comfortable today? At A New Image Heating & Cooling, we have one goal: to make sure you and your family are comfortable all year round.
Should you find yourself in need of heating service or repair, our skilled technicians are just a phone call away. It's officially winter, and we want to remind all of our friends and family that now that we're into the frigid winter months, you don't want to be without a properly furnace / heating system!
It's more important than ever that your furnace in Cleveland OH and the surrounding area is performing at a high level of efficiency. If you are in need of furnace service, repair, or installation, give us a call! How can we help keep you comfortable today? At A New Image Heating & Cooling, we have one goal: to make sure you and your family are comfortable all year round.
Services
A New Image has been serving the heating and air conditioning needs of Cleveland Ohio and the surrounding area since 1990. We specialize in the installation and service of residential and commercial furnaces, air conditioners, water heaters, and boiler systems. Owner Jerald Aizen, a graduate of the West Side Institute, expanded from a one-person operation to leading a management team with nearly 100 years of experience.
Serving the Cleveland and NE Ohio area for 40 years, A New Image Heating and Cooling offers a wide variety of HVAC Repair, Service and Installation to ensure that homeowners and business owners have all of their heating, air conditioning, ventilation and air quality concerns covered in one comprehensive source.
It's no secret: Our Cleveland summer months are known for scorching temps coupled with high humidity. This makes having an efficient, cost-effective, air-conditioning system crucial to your family's comfort. No one understands this better than our team at A New Image Heating & Cooling! For more than 30 years, we have provided professional AC installation, service and repair to the Cleveland, Ohio area.
At A New Image Heating and Cooling, we are proud to offer reliable Residential HVAC services. From comprehensive maintenance plans to fast heating and cooling repair, you can count on our highly trained service technicians to provide the very best HVAC service in the industry. No matter what brand of A/C you carry, our technicians have the experience and expert understanding to provide quality repair services.
Reviews (19)
Tom Wymer
Oct 30, 2021
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We have used A New Image Heating & Cooling for our maintenance for 2 years. We knew our 25 year old furnace was probably on borrowed time and when they came out for maintenance this year they notified us it was probably time. Tim Metzko got us scheduled promptly for a new furnace install within a week which wasn't a problem due to the weather not turning yet (October).
The crew that came to replace the furnace was very professional and clean. They showed me how every thing worked so I wasn't left with questions after they left.
Additionally scheduling maintenance with prior companies could sometimes
The crew that came to replace the furnace was very professional and clean. They showed me how every thing worked so I wasn't left with questions after they left.
Additionally scheduling maintenance with prior companies could sometimes
James Rowe
Jul 26, 2021
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This company is competitive in pricing and well worth the cost. I needed to get my 30 year old Central AC and Furnace replaced. The technicians who did the work (Javon and Kev) are absolute professionals at this. They are polite, courteous, highly skilled and efficient. They were very respectful of my property and were very cautious to not let any of my pets attempt to explore the outside (they're indoor pets) - no matter how many times Javon and Kev needed to go in and out of my house. I absolutely will go with these guys if I need any more work done in the future.
James Rowe
Jul 21, 2021
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Javon and Kev came out to do the work, and they are phenomenal. They're friendly, knowledgeable, skilled and hard workers. I had a thirty year old Furnace and Central AC system in my house, they replaced it quickly and professionally. They both were very mindful of my pets and made sure that none of them escaped to the outside no matter how many times they had to come in and out of the side door. I definitely recommend A New Image Heating and Cooling. Kev and Javon were more knowledgeable than most of the heating/cooling guys I've dealt with before (had a 30 year old system replaced by them, so
David Lecaros
Jun 27, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Good customer service, great techs, good salesperson, overall good company to deal with. Very happy with them.
Services: Heating system installation, Installation, Heating system repair, Heating maintenance, AC maintenance, AC repair
Good customer service, great techs, good salesperson, overall good company to deal with. Very happy with them.
Services: Heating system installation, Installation, Heating system repair, Heating maintenance, AC maintenance, AC repair
Anthony Griesmer
Jun 15, 2021
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Tracy
Nov 13, 2020
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I did not have A New Image do work at my residence but my daughter did. A week after they installed a furnace, a/c and hot water tank a gas smell was noticed inside the house. When A New Image was contacted in the morning they advised they would be out between 1-3. Apparently a gas leak on work you performed was not important enough to be out 1st thing to make sure the residents are safe. The gas company was called and tightened the connection which was loose. I'm just thankful this didn't turn out worse but the disregard for safety from this company is inexcusable.
Silky Griffie
Oct 23, 2020
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Superb team. From sales to tech. Our furnace went out in the middle of January. We went with A New Image because they installed our central air, and we were fully satisfied. Mardy was our salesman, and arrived promptly when he found out we needed a furnace. Until our furnace arrived, Mardy offered us space heaters to keep us warm, especially since we have a toddler. Mardy always work hard to cater to our needs. Mardy only offer what you need, and don't try to offer you unwanted goods/services. Great service from Mardy. He even stop by on install day to ensure satisfaction and no issues.
As for
As for
Cyndi J.
Jul 29, 2020
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Javon and Robert were polite, professional, knowledgeable and respectful of our home and Covid-19 standards. They installed our unit neatly and cleaned up all debris. The process of working of our new HVAC unit was thoroughly explained. Bob, the salesperson, was professional and knowledgeable. He helped us to choose the best unit for our home. Our daughter recommended this company and we are very satisfied. We highly recommend this company.
Michelle
Jul 05, 2020
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We’ve been using New Image for almost 15 years and have always been happy with their professionalism and fairness. Their employees are always very knowledgeable and kind and I feel completely comfortable with them in our home. Recently we had a new furnace and hot water heater installed and we are very happy with the results; the price was reasonable and their sales staff talked me out of choosing a unit that wouldn’t have worked as well in our home, even though it would have resulted in a more expensive sale. Also thanks to Robert, Javon and Kevin- you guys did a great job and I appreciated
Nate H.
Sep 10, 2019
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Image Heating and Cooling came out August 6th and installed a new Mitsubishi Mini-split unit. This is supposed to be the most reliable unit on the market and it worked perfectly for exactly 8 days. It has not worked since August 14th. They have been out twice and replaced a control board after waiting three weeks but still doesn't work at all. I have now been waiting almost a month (today Sep 10th) to get this one week old unit fixed. I have also had to call to get appointments scheduled even after I was told they would call me. They are not treating their install problem as a priority to
Tom Carey
Jun 01, 2019
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I had a service call to repair the humidifier, they arrived on time and assessed the problem and noted that it was under warranty. They also looked and my water heater and suggested I should replace as it was about to blow. " I new this and had put it off" I opted for the tankless system and am so glad I did. Sam and Jason did a fantastic job on the install. They took the time to make it perfect!!! Very Happy Customer
Peter D.
Feb 24, 2019
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Zuxi C.
Sep 10, 2018
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Bob is a good salesman as he serves you well before you make the payment. However, after they get the money, you can find nobody to fix any issues. I have two outlets of the new installed AC system no working during the summer and I called their office more than 5 times. The reality is that I neither get a repair of the system nor receive the right invoice. Now it's fall and I plan to take a legal action. As a first time home owner, I suggest nobody using this company anymore.
Paul L.
May 03, 2017
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They will rob you blind and then revert to the fine print in the paperwork to absolve themselves of any obligation to their clients. I signed a contract to have my heating replaced. When I arrived I was stunned to see my air units were removed and disposed of. While I had gotten a quote on the air units, I had indicated I did not want them replaced at this time and would revisit in the spring if need be. The company took it upon themselves to take them and their only offer for replacement was a couple hundred of dollars off of new units. I felt completely misled and taken advantage of as a new
Brian W.
Dec 13, 2016
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A New Image is the heating and air contractor for Home Depot in Aurora and several other locations. Mark Allison responded quickly and provided a very reasonable quote for top of the line Rheem equipment. Other suppliers had lower end equipment at the same or higher prices.
I used my Home Depot credit card for no interest for a year and got Giant Eagle fuel perks when I purchased a $1,000 Home Depot gift card. I know I got a really good deal and Mark was very good at explaining the options.
I'm very pleased with this transaction.
I used my Home Depot credit card for no interest for a year and got Giant Eagle fuel perks when I purchased a $1,000 Home Depot gift card. I know I got a really good deal and Mark was very good at explaining the options.
I'm very pleased with this transaction.
Guy E.
Jul 26, 2016
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I purchased a top of the line Trane Furnace and Air Conditioner in April of 2014 from Home Depot; New Image was sub contracted to do the work by Home Depot. From the moment they installed the equipment, it never worked properly, I had them back over 20 times to "fix" it but it was never "fixed;" I went the entire summer of 2014 without A/C even though I had paid over 12k for it. This was a top of the line system from Trane, it cost over $12,500, the salesman also said it had a 3 year maintenance program included in the price.
At one point, they brought a Trane Engineer
At one point, they brought a Trane Engineer
Jeremy L.
Dec 31, 2013
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John G.
May 14, 2012
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These guys impressed the heck out of me! I had an old furnace die, and they were on site immediately with a replacement. They even prepped the ducts to support AC, in case I ever wanted to install it. After a hot spring, I called them for AC, and their prep work saved me a bunch of money. Expect super professional and courteous service folks - and sales people that aren't pushy. Best HVAC company in OH!
Helene G.
May 14, 2012
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