Prime AC & Heat
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Prime AC & Heat
Prime AC and Heat is A full-service heating and air conditioning system company based in Irving, TX. Prime AC and Heat offers HVAC service: Installation, repairs, and tune-ups. We're open for your call 7 days per week, with emergency service available 24/7. Just had our entire unit replaced by Prime AC and Heat.

They were wonderful to work with. Came in and provide a competitive price to replace our unit. They were fast, honest and had no surprises. During the installation the install crew pointed out some duct work that needed to be repaired and went on to fix it, best part they didn't ask for more money.There pride in workmanship really showed and we are happy we chose them for the work. I would recommend them.
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Based in Irving, TX Prime AC and Heat has been providing Dallas, Fort Worth & Denton heating and air conditioning services since 2014. The values we have established and maintain on a daily basis indicate why we have an A-plus rating from the Better Business Bureau. Striving to provide residential, commercial and construction customers with quality workmanship and extraordinary service that exceeds our customer's needs and expectations.
As a full-service HVAC company servicing Dallas, Denton and Fort Worth, Prime AC and Heat offers heating and cooling system installations, HVAC services, repairs and tuneups. We are open for service calls 7 days per week. Our service options guarantee that your home needs are met within your time frame, and that even your trickiest heating and air conditioner problems will be solved.
Figuring out whether you should repair your ac or replace your air conditioner can be a difficult decision to make. Here at Prime AC and Heat, you'd be surprised at how often we get called out for a second opinion, only to find that the old AC has plenty of life still in it and doesn't need to be replaced, as other contractors have told them.
Includes one PREPAID* Spring/Summer and one PREPAID* Fall/Winter HVAC System Maintenance visit by a Certified Technicians. Should an emergency arise with your heating or air conditioning systems, you will receive priority scheduling at no additional cost during business hours. Enjoy discounted pricing on parts and labor.
At Prime AC and Heat, our expert technicians are always ready to come to the rescue when your gas furnace breaks down. We will inspect, diagnose and fix your gas furnace emergency. Call to schedule an appointment with one of our experienced gas furnace technicians. When your gas furnace goes out in the winter, you don't have time to waste.
Reviews (16)
Sandy Kennington
Sandy Kennington
Dec 17, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Charlie Sage was the tech that came out in a fast on response, he was very informative and assisted in every way not to mention answered all my questions
I was very pleased with his service and will recommend him
Service: AC repair
Christine C.
Christine C.
Nov 05, 2021
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They were prompt, responsive, and informative. He charged less than $100 to fix our heat. He didn't BS us or try to upcharge us at all. Super honest and efficient, would recommend 100%.
J. S.
J. S.
Nov 04, 2021
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We love Prime AC. We called them out when our air conditioner died in 2018 and they have won our business for as long as they're in business. They are trustworthy and respectful of your time. We felt like we had a lot of options in what unit we went with and we didn't feel pressured in to any particular one. We went with the one that would keep us the most comfortable and it has! Any time we've called them out it's less than 24 hours from call to arrival at our house.

They're a great business and I'm happy to refer them to friends and family. They do right by their
Christine Chasse
Christine Chasse
Nov 01, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Was courteous, professional, and honest. Fixed our heating for under $100, and didn't try to BS or upsell us. Would highly recommend and use again.
Service: Heating maintenance
Jeremy Spray
Jeremy Spray
Oct 16, 2021
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We can't say enough good things about Prime AC. You really do get what you pay for when it comes to HVAC services. In August of 2018, our 20 year old Trane unit died. We sort of blindly looked around for another Trane dealer and we found Prime and boy are we glad. On the first visit, Jorge went above and beyond to diagnose a problem that involved crawling under our house and finding an electrical short that had caused our unit to fail. He spent about an hour with us going over our options for new units and we never felt pressured into a higher priced package. Because they couldn't install same
Kathryn Voreis
Kathryn Voreis
Oct 12, 2021
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Very dependable, always there to help when needed. Very knowledgeable and trustworthy.
Anabel Echazarreta
Anabel Echazarreta
Sep 29, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Charlie is very professional, competent and knowledgable. We appreciate your work and how quick and easy Prime AC schedule the appointment! Great service! Thank you!!
Services: Cleaning, AC maintenance
Nicho Flores
Nicho Flores
Sep 16, 2021
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Positive: Professionalism
Charlie was very professional and explained what the issue was. Very attentive and super friendly.
Felt I was in good hands with Prime AC again.
Thank you for your support .
Service: HVAC maintenance
Marcelo Varela
Marcelo Varela
Sep 06, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very knowledgeable and professional technicians. No nickel and dime sales tactics. If you want upfront reliable service and very affordable pricing contact Prime AC and Heat!
Services: AC repair, AC maintenance
Randal Farrar
Randal Farrar
Jul 22, 2021
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Jorge and his crew went above and beyond. We could not be happier. My wife and I highly recommend Prime AC and heat.
Gary Kaatz
Gary Kaatz
Jul 15, 2021
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George was the techs name and he was great. Had the problem fixed quickly. I guess the only thing I would question is the cost. George replaced the fan control board and the total cost was $675 which seemed high. I’m guessing the board was around $200 which means the labor was $475. If I could see a breakdown of the charges I might feel differently. Overall I was very pleased with Prime AC. George was professional, very knowledgeable and courteous during the entire visit.
Jonathan
Jonathan
Jul 01, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great small business. Jorge has always been punctual and fast. They installed my AC next day. And both of my units needed servicing within a year. Both times, he came out within a couple hours of calling. Really glad to have cold air! Thanks guys!
Services: AC installation, HVAC repair, HVAC maintenance
Coleman Moore
Coleman Moore
Apr 20, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Was able to come for service same day. Outlined options clearly. Installation was next day. Arrived on time. Professional crew, respectful of home, family members and pets. Great communication. No surprises. Cost at quote was cost at the end, even with an upgrade of equipment due to the availability of equipment.
Services: Thermostat installation, AC installation, Heating system installation, Installation
Binu P.
Binu P.
Jun 24, 2020
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I called prime ac and they immediately came out. Their prices and service is very good.
Isabel V.
Isabel V.
Dec 10, 2016
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I just recently had our furnace replaced with Prime AC & Heat. Our expierence with them, highly recommendable. Jorge came and checked the unit & suggested replacement it being an old unit. He is truly very knowledgeable and superlative he is. Also the 2 techs installers were very efficient, hard workers and professional as well. We very satisfied and would recommend them in a heart beat. Isabel V.
Michael M.
Michael M.
Mar 17, 2016
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Great A/C company. They are reliable and they take time to explain everything. Jorge was really helpful and took his time did not rush at all. Would recommend them to anyone.