For nearly 40 years, our family owned business has been providing high quality carpet cleaning and related services in the Rochester, NY area. Our technicians are thoroughly trained in the latest cleaning techniques in order to produce a consistently excellent outcome. The main service that we offer is carpet cleaning, both residential and commercial.
Our van-powered units can safely and efficiently clean your carpeting to industry standards using environmentally safe cleaning agents. A specialty of ours is fine Oriental rug washing. We can safely clean hand-knotted Persian rugs, as well as machine woven Karastan rugs. Our rug wringing centrifuge safely removes most of the water used, so a rug can quickly dry overnight.
Besides rug cleaning, another service we provide is upholstery cleaning. Our highly trained technicians have a combined 100+ years' experience cleaning your fine furnishings, including cotton, silk and other natural and synthetic fibers. Rounding out our four core services is tile and grout cleaning.
Our van-powered units can safely and efficiently clean your carpeting to industry standards using environmentally safe cleaning agents. A specialty of ours is fine Oriental rug washing. We can safely clean hand-knotted Persian rugs, as well as machine woven Karastan rugs. Our rug wringing centrifuge safely removes most of the water used, so a rug can quickly dry overnight.
Besides rug cleaning, another service we provide is upholstery cleaning. Our highly trained technicians have a combined 100+ years' experience cleaning your fine furnishings, including cotton, silk and other natural and synthetic fibers. Rounding out our four core services is tile and grout cleaning.
Services
Pinnacle Eco Clean been serving the Rochester area since 1980, providing quality carpet cleaning, new and heirloom fine area and Oriental rug care, and additional cleaning services for upholstery, tile and grout, and marble and stone applications. From smaller residential projects to major commercial work, our clients include your neighbors in and around Rochester, Pittsford, Victor, NY, Monroe County and beyond.
What sets us apart? A luxury service, utilizing a multi-step process with educated, certified technicians. Pinnacle Eco Clean provides truly clean carpets and a premium carpet cleaning service beyond your anticipation. Our technicians will walk through with you before cleaning and discuss any area of concern you may have.
When you want your fine area and Oriental rugs cleaned, it's important to use a firm you can have total confidence in. Here's WHY you can trust Pinnacle with your new and antique rugs:. We carefully inspect your rug prior to cleaning. Pre-existing conditions can be noted. Is there moth damage? What is the condition of the side cording?
Are you concerned about a buildup of dust and other allergens in your HVAC ductwork? Our professional air duct cleaning service can help give you peace of mind! Our safe, powerful, state-of-the-art equipment efficiently cleans your system, removing years of contamination. We can provide you with "before and after" pictures, giving you visual proof of the quality of our service.
Pinnacle Eco Clean is IICRC certified in upholstery cleaning. We have over 35 years of experience in cleaning all types of fabrics, including natural fibers such as cotton, wool and silk. You can be sure we use procedures, equipment and products that are the best fit for each textile we clean. Fabrics made of multiple types of fibers require innovative cleaning procedures and careful attention.
Reviews (12)
Chris L.
Nov 29, 2021
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I hired pinnacle two weeks ago to come out and steam clean our upstairs which is carpeted along with the stairs. They were installed 3 years ago and haven’t been steam cleaned since being installed. They look brand new again and all of the high traffic areas were restored. The two techs who came out were very friendly and courteous, and gave me some tips for maintenance until the next time they are needed. I’ll be using them again without question.
Susan Sparks
Sep 04, 2021
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What a pleasure! My carpets look great even though David ( a delightful gentleman) did warn me that the carpets are old and to bear that in mind when assessing the outcome! I was so impressed with whole experience from setting up the appointment to saying good bye. I will be setting up another appointment for more carpets to be cleaned in the near future
Cynthia Gilbert
Aug 01, 2021
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Melissa Bruno
Jul 14, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Fantastic customer service & worth every penny spent on rug cleaning! They brought my white wool rug back to life; it looks better today than the day I purchased it. Could not recommend Pinnacle Eco Clean more.
Service: Carpet cleaning
Fantastic customer service & worth every penny spent on rug cleaning! They brought my white wool rug back to life; it looks better today than the day I purchased it. Could not recommend Pinnacle Eco Clean more.
Service: Carpet cleaning
Debra Resch
Jun 18, 2021
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From start to finish I was very impressed. The building is very clean and smells good. The employees are cheerful and quick to help you. My rugs were ready in a short amount of time. The texture of my rugs felt softer and smelled fresher than the other company I had been using in Rochester for many years. I am paying more than the other rug cleaning company but Pinnacle Echo Clean does a much better job it’s worth every penny and I feel very safe going there. They sell a Hit the Spot Green rug cleaner and when I have run out of it often they have given it to me for free. How rare is that??
Stephanie Mulley Lmt
Nov 25, 2020
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The company came today to clean some furniture and the basement stairs. Some of these items/places I had cleaned on my own at one point with an at home shampooer. Let me tell you that the job the at home shampooer did verses Pinnacle is night and day. The bar stools look brand new. The shampooing of the furniture included the back and outside of the pieces I had cleaned which was an awesome surprise. I will definitely keep Pinnacle Eco Clean in mind if/when I need area rugs cleaned as well as any tile and grout.
Jan VanDuyn
Oct 25, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have used Pinnacle for rug cleaning for years. They are prompt and reliable for pickup and delivery, and the rugs look wonderful when they are done. I recently used them for duct cleaning and was delighted with their professional behavior and thoroughness.
Services: Area rug cleaning, Duct and vent cleaning
I have used Pinnacle for rug cleaning for years. They are prompt and reliable for pickup and delivery, and the rugs look wonderful when they are done. I recently used them for duct cleaning and was delighted with their professional behavior and thoroughness.
Services: Area rug cleaning, Duct and vent cleaning
Starlite Parties
Oct 13, 2020
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My aunt gave me a HUGE oriental rug that belonged to my grandmother for my brand new apartment. Unfortunately, it had been in the attic a very long time and smelled musty and old, the odor was overwhelming. My aunt found Pinnacle and I am so happy she did! They were professional and accommodating from start to finish. Jordan and Kyle picked up the rug and when it was finished they personally delivered it to my third floor apartment and helped me set it up. I also was so pleased with Katherine (who I spoke with on the phone) who scheduled the delivery with me. I cannot recommend this company enough
Susan Ferrari Rowley
Sep 30, 2020
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My experience with Pinnacle was superb! My slipcover was linen/silk for my Shabby Chic sofa, and it was soiled and had to be cleaned. They came to my home and gave me their professional thoughts on the process as well as a cost estimate. They took it to their facility, and it came out perfectly!!! It looks like new!!! They are the only cleaner of Fine Textiles I will work with, without reservation. Wonderful people!
Trevor Worthey
Sep 07, 2020
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My experience with Pinnacle Eco Clean has been THE most positive and rewarding of any I have had with businesses in the Rochester area.
I want to be thorough in this review, so **tl;dr** Pinnacle is an outstanding local business in both the services they provide and their customer interaction. We hired them for duct cleaning and carpet cleaning, and I would not hesitate to recommend their services to anyone.
After purchasing a new home in West Henrietta and realizing the previous owners had a black lab and left the carpets pretty thick with hair and odor (my wife and I have dog allergies!), I
I want to be thorough in this review, so **tl;dr** Pinnacle is an outstanding local business in both the services they provide and their customer interaction. We hired them for duct cleaning and carpet cleaning, and I would not hesitate to recommend their services to anyone.
After purchasing a new home in West Henrietta and realizing the previous owners had a black lab and left the carpets pretty thick with hair and odor (my wife and I have dog allergies!), I
Kelly L.
Aug 19, 2019
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We have been using Pinnacle for over five years. They have always done an excellent job cleaning carpets. But more than that, I appreciate their friendliness, excellent character, and the above and beyond service they provide (very respectful of our home, our furniture, our time) At today’s visit, they were running ahead of schedule so even kindly called to see if I’d like them to come earlier. When I made the apt, the employee went out of her way to accommodate an apt that worked with our holiday plans. I have recommended Pinnacle to my friend and she also had a great experience. I appreciate
Christine Madigan Jones
Feb 21, 2019
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I had Pinnacle Eco Clean come yesterday to shampoo my wall to wall carpet. I had a dog who had issues with her paws cracking and bleeding and had made a mess of the carpets walking around. They arrived on time, finished in a timely manner and did a great job! My carpet looks sooo much better. They were both very pleasant! I would definitely recommend them!
