Comfortable living in today's world means installing and maintaining a reliable heating and air conditioning system. The team at Air Assurance can help you keep your temperature-control system working optimally year-round. We're the largest full-service heating and cooling company in Broken Arrow, OK.
We are dedicated to true integrity and respect our customers. As NATE-certified technicians, we're trained and knowledgeable in fixing all types of air conditioners in Broken Arrow, OK and the surrounding areas. We service air conditioning brands like Lennox, Trane, American Standard, Carrier, Goodman, Rheem, and more.
We can replace filters and inspect your equipment for general wear and tear, too. We're committed to providing you with the latest in heating and cooling technologies. We install and maintain geothermal heating systems, energy-efficient heaters, and smart home thermostats. Our seasonal checkups can help prevent damage to your heating equipment and reduce mid-season failures.
We are dedicated to true integrity and respect our customers. As NATE-certified technicians, we're trained and knowledgeable in fixing all types of air conditioners in Broken Arrow, OK and the surrounding areas. We service air conditioning brands like Lennox, Trane, American Standard, Carrier, Goodman, Rheem, and more.
We can replace filters and inspect your equipment for general wear and tear, too. We're committed to providing you with the latest in heating and cooling technologies. We install and maintain geothermal heating systems, energy-efficient heaters, and smart home thermostats. Our seasonal checkups can help prevent damage to your heating equipment and reduce mid-season failures.
Services
Air Assurance began in 1985 with Mike and Narissa Rampey, and was later joined in ownership by their son David in 2003. Today, they are proud to maintain the largest full service HVAC and Plumbing fleet in the Tulsa metropolitan area. Air Assurance specializes in residential and commercial comfort solutions including heating, air conditioning, indoor air quality, geothermal service and installation, and plumbing services.
No matter how large or small, your home is one of your most valuable assets. But an inefficient heating and air conditioning system could be costing you money. And more importantly, if it is affecting the quality of air in your home, it could be affecting your families' health as well. Air Assurance prides itself in having the best equipment and the finest technicians in the industry for residential HVAC services.
Taking care of your business is a big job, whether you own a small business or a large company. And you make important decisions about your business every day. However, one very important decision might get overlooked -- your heating and air conditioning system. Poor air quality in your business can not only affect your utility expenses, but it may also affect the health of your employees.
For years, Air Assurance has built a reputation for delivering the most experienced, courteous, and highest trained professionals for your heating and air conditioning needs. Whether it be residential or commercial, we've been there for you since 1985. Over the years, we've been asked countless times if we knew of a good plumbing company that could offer the same type of service our HVAC customers have grown accustomed to.
Air Assurance offers an exclusive Worry-Free plan when it comes to replacing your heating, air conditioning, and water heater system. This service offers many unique benefits including, peace of mind with any HVAC & Plumbing solutions. No monthly rate increases over the original term. Includes annual maintenance, filters, and unexpected repairs at no additional costs.
Reviews (20)
Carol Watteau
Dec 12, 2021
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Steve Butcher
Nov 17, 2021
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Air Assurance Review. I scheduled Air Assurance to diagnose and repair my gas furnace. I knew up front that the basic service charge was $99. They advertise that this includes travel time and the time to diagnose the issue. Service Tech Scott arrived at 12:15. He diagnosed the problem as a pressure switch hose needing replaced but didn't have one in the truck. He told my wife he could pick it up at a closer warehouse but would instead travel back to Air Assurance (15 minutes away). He left at 12:52 to get the hose. When he returned at 2:02, he told my wife he had a hard time finding the hose at
Butch Virdell
Jul 26, 2021
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Air Assurance installed a complete new HVAC system with proper ducting and a new WIFI thermostat. I cannot say enough good things about the professionalism from beginning to end. Mike Guillen and crew came out and assessed our needs and gave us options in less than 24 hours. Mike helped with all the options and knew the systems operation and advantages of each to help us make a decision. Installers were very professional as well, and did a superb job in installing and adjusting the system to make sure every room was cooled/heated to our satisfaction. If you want the best, Air Assurance is top notch
Shas Sartin
Jun 22, 2021
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I am so thankful this is the company our family chose to consolidate our two failing systems into one unit. I've had to have them send someone back a couple times to tweak the dispersion of air flow and each time they have responded with professionalism and kindness. I will continue to call on this company when we have the need. Special thanks to MIKE G. and BRIAN!
Kathie Allmon
May 31, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was so impressed with Zack! He was on time, polite,knowledgeable, answered
All my questions...and I ask alot of questions. A service company is only as good as the employees. I purchased the maintenance membership, it just makes sense. My A/C is working beautifully again.
Service:Â AC repair
I was so impressed with Zack! He was on time, polite,knowledgeable, answered
All my questions...and I ask alot of questions. A service company is only as good as the employees. I purchased the maintenance membership, it just makes sense. My A/C is working beautifully again.
Service:Â AC repair
Cindy Giddings
Apr 15, 2021
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Have you ever known you were going to have a good experience with a company after just the initial phone call? Well, that is what happened to me. I was referred to them by an an associate I work with. Mike Guillen answered the phone right away, without knowing who I was (which is actually rare these days based on all the SPAM calls). He was able to get a technician out to our home THAT DAY to help with our failing AC. The Technician (Ryan) was also completely wonderful and told us we needed our ducts redone or sealed better. He said he would let the office know to call me to schedule an estimate
Travis D.
Oct 27, 2020
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I own a restaurant and we called them out to fix the heater. On a Friday, they said they'd wait til Monday for a part from OKC. My restaurant was without heat all weekend. Monday comes around and they said they won't install said part until there's no rain. The week's forecast shows rain all week. Called AirCo, they're going to install the part in the rain, had to buy the part from Air Assurance to give to someone who would actually help us. I believe some companies don't realize that others rely on them and instead get to it when it's comfortable and convenient
Patrick L.
Sep 01, 2020
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This company is great! My HVAC went out and Air Assurance was out the next morning for a free estimate of cost to replace coils or entire system. As the unit was very old and parts had been patched together, we opted for new replacement. Despite the summer weather, they were able to get out to our country place ahead of schedule. What was scheduled to be a two day operation was accomplished in less than one working day! Juan and Logan were professional, courteous and thorough. They wore protective shoe covers and laid plastic to protect the floors. They cleaned up wonderfully!
Besides the standard
Besides the standard
Stephen Frazier
Jul 03, 2020
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Wanted to jump on here real quick and thank the Air Assurance team for an excellent job replacing my central heat and air! Everyone, from Jay, my consultant who guided me through the process and answered all my questions, to my installers, Zach and Ryan, who did a fantastic job and stayed to make sure everything looked great and ran exactly as expected! Extremely professional and very satisfied with their work. SO HAPPY TO HAVE NICE COLD AIR AGAIN. I highly recommend!!! Good work all!
Special shout out to Steve, my serviceman for his diligence in keeping my old system running for years longer
Special shout out to Steve, my serviceman for his diligence in keeping my old system running for years longer
A. J. J.
Sep 04, 2019
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After getting home from work around 7:30 pm on August 13th, I found that our a/c would not start.
After seeing Air Assurance ads on television for years I called to schedule a technician. I asked if they could have someone come out that night and was told the technician would contact me.
I knew it was most likely a capacitor that was out, but because of my work hours I usually dont get home until nearly 7 pm. This means I didn't have time to get to Locke Supply to buy the part needed either. I knew I would have to pay OT or emergency rates, but had no choice.
After waiting for about an
After seeing Air Assurance ads on television for years I called to schedule a technician. I asked if they could have someone come out that night and was told the technician would contact me.
I knew it was most likely a capacitor that was out, but because of my work hours I usually dont get home until nearly 7 pm. This means I didn't have time to get to Locke Supply to buy the part needed either. I knew I would have to pay OT or emergency rates, but had no choice.
After waiting for about an
Didgie B.
Jul 24, 2019
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Mike Guillen and another man came to give a quote on new air/heat last week. They went into the attic to check duct work and then showed me pictures of the duct work on their phone. Pictures Showed massive problems in the duct work including holes and was advised that it would cost approximately $2800 to repair. Also was to provide a quote on new system. Never contacted me with information on new system and I called and left leave amessage requesting the quote. I called two other companies to receive quotes and both companies did not see any damage to the duct work. I was confused why Air
Christina M.
Dec 30, 2018
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I'm not here to bash this company and say never use them I'm just super frustrated. We called about 10:30ish on Friday night because the heater went out. We have an 8 month old who is sick right now so we needed something. We decided we would wait until normal pricing hours and just bundle her up in bed with us. Anyways, we got on the schedule for today (Sat). I left right away in the morning to take the little one to the doctor and stay with family until someone came. My husband stayed back and waited. He even called and told them it was the board and they might as well bring that part
Andrew F.
Nov 06, 2018
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I called last month for a heating check up. They told me it would be 2 1/2 weeks before they could come out. I found this very unacceptable especially since as i thought i was a valued customer. I just spent $10K with them last year on a new Heating and cooling unit. If I would have known this was the type of service I would get, I would have had another company install my new unit, maybe they would treat me as more valued customer.
Jennifer W.
Jun 11, 2018
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Friday night we came home from being at the hospital for 2 days to find our AC down and our bulldogs on the verge of heatstroke. My husband called and was advised we would get a call back within an hour. 15 minutes later, Kevin was calling and headed straight to our house. Turns out, roofers who had been there earlier in the day pierced a line with a nailgun. Kevin worked late into the night to fix everything, took pictures of the line and put all of this detail on the receipt so we could deal with the roofing company. And even though it was extremely expensive, they were very quick and very professional
Tim R.
Apr 10, 2018
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Charged $629 for a furnace motor that when researched after the fact cost no more than $150. We also paid the $99 service fee. Tech couldn't tell us why the part cost so much, but he let us take a picture of the box it came in...so I could check pricing. Called customer service for an explanation and did not get a return call.
John N.
Jul 21, 2017
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Quality of work seems good so far... Was promised during the quote that the rebate process was simple and they would do all of the paperwork and take care of it for me quickly and without worry. That has not been the case. I'm 8 emails, half dozen calls and 4 weeks into waiting on my rebate, only to have the salesman tell me it has not been sent off for yet. Interoffice communication has not been stellar. Told several people to only call this one number on install day and that was another hiccup on their part. They were scheduled to start in the morning and the first worker arrived @ 3:00
Keith J.
Apr 28, 2017
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I whole heartedly recommend Air Assurance. We worked with Jay. He was fantastic. He spent a great deal of time tailoring a plan for us. On the first day of installation, we walked through everything with him and the crew. There were several last minute details that had to be ironed out and EVERY ONE of them was completed to our satisfaction. Most importantly, during that walk through Jay suggested a significant change to the plan. It was brilliant and turned a really good plan into a great plan. His crew completed everything, special requests, last minute additions, the whole job -- on
Alex V.
Mar 14, 2016
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Travis W.
Oct 21, 2015
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An open letter to Mike, the project manager from Air Assurance who handled our new HVAC installation:
Many thanks to you and your crew for the professionalism and timeliness with which you performed our new system installation. Martin showed himself to be very knowledgable and detailed in his work. Christian is a go-getter with a great attitude. It was a pleasure working with them both.
Also, I want to thank you for looking at and diagnosing issues in our whole home, not just the slapping in a new unit. I'm sure that the increased efficiency will pay dividends for years.
Whatever
Many thanks to you and your crew for the professionalism and timeliness with which you performed our new system installation. Martin showed himself to be very knowledgable and detailed in his work. Christian is a go-getter with a great attitude. It was a pleasure working with them both.
Also, I want to thank you for looking at and diagnosing issues in our whole home, not just the slapping in a new unit. I'm sure that the increased efficiency will pay dividends for years.
Whatever
Cindy G.
Nov 24, 2014
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I've used Air Assurance several times, and have always been pleased. I was surprised when I didn't have the number handy and looked them up on yelp to find 2 very negative reviews. (The good reviews for some reason are listed as not recommended.) I knew they were a good company and called them to come out. They were here within an hour and my house is warm again!
I was afraid they would recommend a new system, since mine is over 20 year old. But the tech assured me that it just needed some parts adjusted and cleaned. He was friendly and polite.
He was here 2-3 hours working and the
I was afraid they would recommend a new system, since mine is over 20 year old. But the tech assured me that it just needed some parts adjusted and cleaned. He was friendly and polite.
He was here 2-3 hours working and the
