Paris Heating & Cooling
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Paris Heating & Cooling
Stay cool this summer with an American Standard Platinum 20 Air Conditioner rated high for comfort and energy efficiency. It's important to live in a healthy environment and Paris Heating & Cooling can guide you to living healthy. Napolean Gas Fireplaces will keep your home warm and comfortable during our upstate New York winters.

Paris Heating and Cooling, Inc. originally started in 1985 by Andrew Paris in Rochester, New York. We continue to serve Monroe County and the surrounding areas in Western New York. Our motto is "always fair and always there". We specialize in residential, light commercial, and new home construction heating and cooling.

We are committed to meeting or exceeding your comfort needs. Our family of professionals is dedicated to getting the job done right the first time and providing complete customer satisfaction. Paris Heating and Cooling, Inc. has a tradition of meeting customer needs.
Services
Central heating systems have a primary heating appliance, such as a furnace, typically located in your basement or garage. All furnaces consist of four main components: 1) burners that deliver and burn fuel, 2) heat exchangers, 3) a blower and 4) a flue that acts as an exhaust for gaseous by-products.
The most common air conditioning system is a split air conditioning system, which includes an outdoor cabinet containing a condenser coil and compressor, and an indoor evaporator coil, usually installed in conjunction with your furnace or air handler. The compressor pumps refrigerant through the system.
Reme Halo does not need the pollutants to travel to the air handler for UV treatment or filtration. Reme Halo is proactive and sends out ionized aggressive advanced oxidizers into the room to destroy pollutants at the source, in the air and on services, before they can reach your family. The Reme Halo also kills bacteria mold and viruses in your home, it'll also reduce odors, particulates, smoke and VOCs in your house.
Our company is proud to introduce a new duct sealing technology called Aeroseal. With this new technology we will seal your ducts from the inside more efficiently than taping alone. Leaky ducks significantly reduce the heating or cooling of a home. Even the most energy-efficient heating and cooling systems cannot control the amount of comfort you experience in your living spaces if there are leaking ducts.
Paris Heating and Cooling can install an air conditioning system in a home that does not have duct work. We are a certified contractor to install the Mitsubishi Electric comfort system. Mitsubishi Electric comfort systems use refrigerant lines, plus power and control wiring, to connect the outdoor unit to the individual indoor air handlers.
Reviews (21)
Rich Perriello
Rich Perriello
Dec 13, 2021
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I've been a Paris Heating and Cooling customer for many years and wanted to take a minute to highly recommend them for any hearing and cooling need. I've been very happy with their products, sales and service every time. They have installed 2 furnaces, a Mitsubishi heat pump, and at least 2 hot water tanks. Their workmanship and product knowledge… is great, prices are very fair and they are very professional, clean and respectful. We had an emergency call in to them for a carbon monoxide furnace issue which and they responded nearly immediately to. They diagnosed and corrected the problem
Mattie Raiford
Mattie Raiford
Dec 02, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Absolutely amazing service. They were so fast, efficient and helpful. I had a few issues with my work schedule, and they went above and beyond to help me and take care of my furnace. Great pricing and even better customer service. I highly recommend them if you have any needs this winter.
Service: Repair heating system
Dee Andersen
Dee Andersen
Nov 19, 2021
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I did my annual check on my furnace and found out it was time for a new one. Ryan from Paris Heating was very informative on why it was necessary, what the cost would be, and that there was a rebate I could get! Installation was scheduled and they showed up on time and got to work. About 4 hours later, they were done, had installed my wi-fi… thermostat that I had ordered, and they cleaned up after themselves. Great job! All of them were helpful and explained everything. I guess this is why I have always called Paris Heating & Cooling for many years! And have always been happy with their
James Smith
James Smith
Oct 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
This is the second house I've had Paris heating and cooling install new furnace and AC in, everyone from the Sales guy, office staff, and install guys have always been very helpful and professional. This is the only HVAC company my family and myself use. Always highly satisfied with their service and would recommend them to anyone.
Services: Install heating system, Install AC
Gary Kern
Gary Kern
Sep 18, 2021
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Great service and price. Called after hour line due to alot of water in basement because of hot water heater. Told me what to do to stop the water and installed first thing in morning when they could get a new one. Thank You Andy.
Christopher Wake
Christopher Wake
Jul 15, 2021
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Our AC froze over and the company we usually use could not come out for a week and a half. Called Paris in the morning and a few hours later they were there. Ed checked out the situation and informed me that it needed to be replaced because of the age an unavailability of R22. Ed patiently answered my questions and went over the options. Ed made some phone calls and we quickly had an install date. Furthermore, with some hot and humid days coming up, Paris loaned us a couple of portable air conditioners! I had a few follow up questions that I texted Ed and he responded in a very timely manner.
Kevin Henchen
Kevin Henchen
Jun 26, 2021
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This is my first experience with Paris Heating and Cooling. They responded in a timely fashion to my call. Additionally, they were ahead of schedule for my appointment and the technician both called and texted. He communicated with me regarding what he was doing throughout the repair process. Overall, the technician was extremely professional and informative. I will definitely use Paris this fall for my yearly furnace maintenance. Thank you!!!
Rebecca Pfohl
Rebecca Pfohl
May 28, 2021
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Positive: Professionalism, Quality, Responsiveness
Wow! Top notch service! My husband and I are relatively new home owners and they explained the whole process and our options in great detail - they took the time and that made a HUGE impression. Rob and Dan were AMAZING for installation - very professional and kind. I highly recommend Paris Heating and Cooling!
Services: Install heating system, Install thermostat, Install AC
David Sakowski
David Sakowski
Mar 24, 2021
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Our old furnace was failing. We called Paris Heating & Cooling and they came right over the same day to assess the issues we were having. They made an appointment to install a new furnace, thermostat and humidifier the next week. Rob and Anthony were right on time and did an excellent job installing the new equipment and removing the old. In 4 hours we had all the new equipment installed and the job was finished. Everything was cleaned up and running smooth. Kudos to the staff at Paris.
Chris Ross
Chris Ross
Mar 19, 2021
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I would like to thank Andy for the very professional estimate and Ed and Anthony for the very professional install they arrived early and when the job was completed cleaned up and left my house looking better than when they arrived great job guys
Mary Anna Mills
Mary Anna Mills
Feb 05, 2021
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Ed and Anthony were right on time, early in fact, to install our furnace, water heater and air conditioner. They did an excellent job. The installation looks really good. They cleaned up everything. They answered all the questions we had and more. They were very patient with us because we are very particular.
We would highly recommend them for service or installation. For the last nine years they have serviced our furnace, air conditioning and fireplace.
Gary and Mary Anna Mills
Scott Gibson
Scott Gibson
Jan 28, 2021
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In a quick summary I strongly recommend Paris Heating and Cooling. Knowledgeable, punctual and overall a great experience.
The long story, I had a difficult overnight in which my furnace went out and issues were identified with some of the gas piping.
Come morning called Paris and they sent Mike out in about an hour of my call. Mike was very supportive and knowledgeable and was great at walking me through everything.
Given the age of my furnace decided to move forward with replacing it. Seeing as I did not have heat Mike and Andy worked some magic to start the job just after lunch time the same
Nicole Templer
Nicole Templer
Jan 11, 2021
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Some of the best service we have ever received! Tony came today to replace our furnace, hot water heater, and did some piping work and connected our AC so it wouldn't leak anymore, the entire time we worked with this company they were prompt in responding, honest, and super efficient! Will continue to work with them in the future if needed! Thanks Tony!
Benjamin Stein
Benjamin Stein
Oct 21, 2020
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It's always sad news when you have your furnace inspected only to find out that the unit needs replaced. I had scheduled the inspection because the unit had been shutting off by itself without explanation. Rob Diehl was knowledgeable and after some calculations gave me an estimate on the spot. They even waived the inspection fee since I had them put me on the schedule.
Anthony and Dan came today and were kind and efficient. They even took off one of my doors with no issue to get the furnace down the stairs (and put it back after). They were well aware of the RG&E rebate for this install and had
Brian Edwards
Brian Edwards
Feb 12, 2020
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We've been extremely pleased with Paris since day one of their installation of our furnace and AC unit. Their techs are also awesome, and their office support is great. Highly recommend them
Katie Beehler
Katie Beehler
Jul 27, 2019
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Best priced, AMAZING service! Even got a thank you card after referring someone!!!!
Edward Tommasi
Edward Tommasi
Jul 06, 2019
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OMG!!! Cannot say enough. These guys rock!
Last summer we paid Isaac heating and air conditioning to come out and after an hour they told us we needed a whole new unit. Said it was freezing up from how old it… is and it was not repairable. We decided to wait since it was the end of the summer.
Called Paris Heating and Cooling this morning cause the issue is happening again and Mike Mantrow found a simple clog in the tubing. $139 fix instead of the $5K Isaac quoted!!!!
These guys are legit AMAZING!!!!
Lisa H.
Lisa H.
Apr 30, 2019
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I recently purchased a combination Hot Water Tank and Boiler System from a Highly recommended HVAC Company (Ryan). It was so bad working with them I needed to get a lawyer involved. With the unit only being a year old and nothing but problems I refused to contact the original installer when I had a pipe burst. I contacted Paris Heating and Cooling and I worked with best HVAC installer Ed Diamond. He was at my house within an hour and was able to fix my pipe and informed me of several issues with the original install that was going to cause me major issues. He completely handle the situation by
Debbie Cutarella DiTullio
Debbie Cutarella DiTullio
Mar 10, 2019
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Our hot water heater was starting to fail. We called Paris Heating and Cooling to inspect it. They were able to replace it quickly and professionally. No hassles or messes. Happy to have hot showers! We are big fans of Paris Heating and Cooling.
Robert J. DeRosa
Robert J. DeRosa
Dec 27, 2018
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Just had regular furnace maintenance done by Rob, who hasn't been with Paris for that long, but has obviously been well trained to provide the same excellent service and excellent attitude I've come to expect from Paris people. Every visit reminds me of how good these folks are. I highly recommend Paris for any of your heating or cooling needs.
Meghan V.
Meghan V.
Oct 21, 2018
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Don't know where to start with the mess this company made our lives for a month. Very disorganized. The salesman Ed Diamond did the best he could to resolve the errors that happened but the owner-Andy Paris was very unprofessional and did not try to make things right and after tearing out our unity told us to go with someone else. I could not believe it. If we hadn't already paid them and have them complete half the job we would have gone elsewhere. Working with Paris was a nightmare. Avoid them at all costs!