My Guys Now
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My Guys Now
My Guys will help keep your home warm and comfy during Northeast Ohio's bitter cold winters. My Guys will help you keep cool and comfortable with over 40 years experience in air conditioning repair and installation. MY GUYS service and repair all makes and models of furnaces/boilers and air conditioners.

Regular maintenance and proper service by MY GUYS trusted professionals will help your system perform better and last longer. Need a new system? MY GUYS are experts in the latest energy-efficient/cost-saving heating and air conditioning systems and will help you choose the right one for your home and budget.
Services
In 1969, Ed & Janet Johnson started Johnson Heating & Cooling, Inc. In 1988, their son, Jerry, and his wife Darlene, joined the business. In 1992, we acquired another local company named Fixzit Man (which was a franchise of a National organization), adding Plumbing to our services offered. To accommodate our growth, we moved to our offices in Bedford.
As your furnace, boiler, ductless mini split, or heat pump system ages, general wear and tear can cause it to stop working efficiently. And in more extreme cases, some heating systems can suddenly stop working entirely. If you're in need of heating system repair service, trust our team to get the job done right.
My Guys will help you keep cool with over 50 years experience in air conditioning repair and installation. We've seen it all. From Tune-ups or filter replacement to total system installation, My Guys will help you stay comfortable during those hot summer months.
Plumbing problems can be a huge headache for you and your family. Our prompt, courteous, and professional service technicians will fix all of your plumbing problems, and put your mind at ease.

Our trained technician will arrive at your home, he will complete an inspection of your issue and provide you with a clear explanation of what is wrong, describe your options including both repair and replacement, if appropriate, and give you a complete cost estimate for these options.Whatever your issue, our highly-trained, skilled service experts can figure out the root cause and solve it.
Toilet was clogged and plunging it was not enough! I called late morning and he came midafternoon and augered it out quick! Fast safe great service! Will definitely return! The whole experience with My Guys, from scheduling to follow up, was a very positive one. The office was prompt, friendly, and responsive.
Reviews (14)
Christine Prochaska
Christine Prochaska
Aug 01, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Brian was very professional and friendly and the work that was done wasn’t easy but he did a fantastic job. I would highly recommend using this company.
Service: Drain unblocking
Vanessa Curry
Vanessa Curry
Jul 19, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Brian repaired our kitchen sink
He was very Good, Professional and Nice.
A. M.
A. M.
Jul 06, 2021
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Water heater pressure relief valve broke open because of poor installation from another company that was assigned by home warranty company. The water heater is only 14 months old. After 8 phone calls to the home warranty company, I finally got authorization to find my own vendor. It was going on 24 hours without hot water. I called 4 plumbing companies before I remembered about My Guys. They were kind and empathetic when I was on the verge of panic. They said they would call me back and see if they could get the work done. Not only did they call back when they said they would, but they actually
Jeremy Malloy
Jeremy Malloy
Jun 18, 2021
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Positive: Professionalism, Responsiveness
Did a great job and worked quickly. Work was 33% cheaper than Rotorooter quote including Roto's discounts... Customer service was very responsive and helpful.
Service: Pipe repair
Truth Paddles
Truth Paddles
Jun 02, 2021
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The plumber called me the next day and didn't leave a message. I suspect he, she, it, them/they didn't want a weekend job. Then Monday morning, an unpleasant woman named Kristen or Christie called me and woke me up first thing in the morning and accused me of not setting up my voicemail. I've had the same phone for over 2 years, and have had voicemail for 2 years. It is set up, and was not full. So glad I decided not to use this company. I don't appreciate being woken up in the morning by a nasty grouchy woman who throws around accusations about my voicemail. Is that the best secretary your company
Candy Fedor
Candy Fedor
May 27, 2021
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Positive: Professionalism
I had a toilet replaced and Brian offered me several toilets to chose from. It was installed the next day and I am very pleased with Mr. Guys Plumbing Heating and Air.
Bob Lowery
Bob Lowery
May 15, 2021
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I just wanted to say what a great service My Guys have. They came and fixed my furnace and tuned up my air on time and for a reasonable price. I highly recommend them for any of the services they provide.
Service: Heating system repair
Lauri Schroeder
Lauri Schroeder
Mar 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The guys were great. Came in and explained what they were going to do and gave me an estimate. Ordered the parts and had the work done within a half hour. I'm having them come back to install a kitchen faucet. Thank you! Great experience!
Michael DiSalvo
Michael DiSalvo
Feb 16, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We had a 23-year old furnace that needed replaced. My Guys were able to respond quickly for an inspection, quote and to provide service in just a few short days. Price was fair. HVAC techs were professional and kind. The brand new unit is also extremely efficient. Solid 5/5.
Shannon Southall
Shannon Southall
Feb 14, 2021
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Positive: Professionalism
I thought my furnace went out because it was blowing cold air. I changed the batteries in the thermostat still was blowing cold air. So I placed a call to my favorite company they got me on the schedule for today, but then the heat clicked back on so I had to cancel. But I love this company there the Best !!!!
Mary B.
Mary B.
Jul 12, 2020
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These guys are out to make money. I call to get a check on my air conditioning unit . My home is recently purchased and came with a home Warrenty . The guy immediately set into act , stating the air condition had 450,000 miles it was not built for the home . If he repaired it , it won't last two years etc. He told me to call and get a ticket so he could replace the unit. I was quote that the house call with be 40.00 dollars he charged 99.00 . This company is certainly out to mislead you and will go right for the money. Yes my system is old , but for now it's working great. My house is
Jason D.
Jason D.
Mar 10, 2019
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These guys rock! They are prompt, consistent, and stand behind their work. Jeff and Eric have delivered great services to our family throughout the years and we appreciate them! I would recommend My Guys to anyone shopping around.
-jason
Ralph M.
Ralph M.
Feb 06, 2018
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Knowledgeable plumbing organization, very careful to analyze the problem and only fix what is necessary. Good communication about time they will arrive, very careful and clean inside the house. Takes the time to throughly clean when job is finished. All work we needed was done in a timely manner. Very reasonable and fair pricing. Took the necessary time to explain options and recommendations. We highly recommend them for any plumbing needs. Very knowledgeable staff helps make the homeowner satisfied that the job will be done right the first time.
Cindy G.
Cindy G.
Jul 07, 2017
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I had warm air coming out of my central air conditioning unit on a newly purchased home. I called for an estimate. Nothing was ever taken apart. The Serviceman Jerry Johnson never even took off the plenum cover to view the A coil. He never tested the coil with soap suds or anything. He stated it was bad stuck a thermometer in a few vents and told me I was looking at $1588.00 this included tax. When I asked how he could determine that he stated, I've been doing this a long time. Did he think I was the little naive housewife with my hubby's credit card? Not! For that price I could&apos