Zenner & Ritter
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Zenner & Ritter
HVAC Contractor Buffalo Zenner & Ritter Inc. is the leading HVAC Contractor Buffalo NY offering various services of AC, Furnace, and Heating repair. It comes under renowned heating and cooling companies in Buffalo, NY. Our air conditioner died right before the hottest day of the year (Go Figure!). We called Zenner & Ritter to come and take a look.

Our system was old so they helped us pick a new Air Conditioner, Furnace, and Hot Water Heater. They only suggested quality brands that were easy to research. Our estimator and subsequent Technicians/Installers also made a point of listening to my concerns about uneven comfort in our house depending on the season.

They took a look at my duct work, made the necessary modifications, and took the time to instruct me about how to set the dampers depending on the season. Awesome all together. Great experience very helpful employees. Each employee provided expert knowledge about every product they sell. They provide that customer experience that makes us want to use Zenner & Ritter for all of our heating and cooling service and tune ups.
Services
Zenner & Ritter traces its roots to the late 1920's when Charles H. Ritter and his brother, Arthur Ritter, went door-to-door offering to clean coal dust out of duct work and furnaces. Bill Zenner, joined the business as Charles' business partner though shortly after, he left to manage a local hardware store.
Zenner & Ritter, Inc. is continuing to grow after over 90 years of operations and is looking to applicants interested in CAREERS, not just a "job." Our services include heating, air conditioning, plumbing, generator systems, indoor air quality, energy services, mitigation, ductless systems, electrical and more.
I'd like to thank John L. Him and another young man came to my house to finish a job that was started earlier. I am pleased with the job. Mr. Farley is kind, considerate and more than helpful. I would recommend him to anyone who needs services, that requires the help of ZENNER&RITTER.
Heating and cooling can account for more than half of your home's total utility bill.* So when looking for ways to cut your energy costs, be sure to think about a high-efficiency system. High-efficiency systems are easily identified by reading the yellow-and-black Energy Guide label found on the equipment.
AC Service in Buffalo, NY, is a specialty of Zenner & Ritter. From air leaks and circulation problems to system failure, we have the tools and experience to resolve all AC and heating issues. With over 80 years of extensive industry experience, our company is committed to excellence in all air conditioning repair in Buffalo, maintenance, and modifications.
Reviews (18)
Susan Ward
Susan Ward
Jan 06, 2022
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Mark has been here before. He is always pleasant and timely. He is very good at his craft and resolved our issue today in seconds. We would have him back without hesitation.
Service: Pipe repair
Jim Hannotte
Jim Hannotte
Jan 04, 2022
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Just had an excellent visit with Earl Farley from Zenner &Ritter. He was very thorough explaining the costs and benefits of different heat pump systems. Had very thorough knowledge of the various incentives associated with each choice, and patiently answered my many questions!
Travis Mohr
Travis Mohr
Jan 04, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Z&R did the initial install on my furnace and hot water tank, and now performed the annual checkup. So far so good! No complaints. Thanks for the great service!
Services: Heating system installation, Thermostat installation, Boiler installation, Heating maintenance
Greg Maziarz
Greg Maziarz
Jan 03, 2022
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I was on the fence about purchasing a generac, then I met with Bill. This guy was so professional and educated on my existing electrical components, he was able to propose a solution that met my demands, answer all my questions, I mean the skills this guy has is unbelievable. Not only did I buy the generator and everything else he suggested, I wanted to, just give him money because he's so awesome! Bill is....The best!
London Van Roekel
London Van Roekel
Dec 31, 2021
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Positive: Professionalism, Punctuality, Responsiveness
Responded so quickly (sent someone within an hour or 2 on Christmas Eve morning!) and the gentlemen were very nice and professional. Fixed our heat within about an hour.
Service: Heating system repair
Michael Novak
Michael Novak
Dec 31, 2021
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Z&R performed a Generac natural gas-fired backup generator. This was a relatively complex project that involved different personnel to handle gas and electric issues. Z&R also pointed me in the right direction for National Fuel's involvement (installation of a larger meter). The workers answered all my questions throughout the installation and gave a solid demonstration of how all the new equipment interacted with my existing electrical system.
Marc Peters
Marc Peters
Dec 30, 2021
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Had boiler checked seems like he was checking every thing.He was here for good amount of time.
Jeffrey Offhaus
Jeffrey Offhaus
Dec 28, 2021
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Positive: Professionalism, Quality, Responsiveness
I called at 1:00am for help with a boiler that wouldn't light. With a three day old baby at home we weren't taking any chances. They came out within three hours and fixed it in no time.
Service: Heating system repair
Nichole Brothers
Nichole Brothers
Dec 27, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Nate and his crew installed a generator. They did very neat work. They were also very nice and professional.
Dale Missert
Dale Missert
Dec 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Brian represented Company very well. Answered all my questions and concerns regarding an in-home generator system. I had also done my homework in prepping for his arrival, which made our time together well spent!!
Mary Grace Morris
Mary Grace Morris
Dec 07, 2021
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Your crew was very professional and helpful. They were prompt and explained the process fully. They accommodated all of my requests. They made the the purchase and installation process a pleasant experience. Financing was an easy to arrange. Everyone from be salesman who gave the estimate, the technicians, the electricians,and the office staff were extremely helpful. I will definitely recommend Zenner and Ritter in the future.
Matthew Freeman
Matthew Freeman
Dec 06, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Aaron was the best. Came in and diagnosed the issue right away. Set us up for a repair and gave great feedback and recommendations. I will continue to use this company moving forward. Please recognize Aaron for his hard work and dedication because it shows! We can not thank him enough!
Service: HVAC repair
Clay Baumgarden
Clay Baumgarden
Nov 29, 2021
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We had our ducts cleaned,our tech Shawn was fantastic,very professional and friendly,he explained everything he was doing and cleaned up and left it like he wasn’t even there definitely would recommend Zenner and Ritter
Jerry Foley
Jerry Foley
Nov 26, 2021
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On time, and a fantastic job in a timely manner. Very professional! Great interaction with myself ! Would recommend Zenner & Ritter to anyone!
Linda Amacher Gilhousen
Linda Amacher Gilhousen
Nov 17, 2021
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Very professional! Very knowledgeable! And decent price! They were able to give me an estimate over the phone with a picture and they didn’t deviate from that price, like add on more than what the estimate was!
Janice Ottaviano Sparling
Janice Ottaviano Sparling
Nov 17, 2021
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Crystal Weber is a very qualified, pleasant and patient technician. She took the time to answer all my questions and checked that the WiFi connection between the thermostat and my phone was working properly. I highly recommend Crystal as a service technician.
Abe Sosnowski
Abe Sosnowski
Oct 23, 2021
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This is by far the most unprofessional company I've ever dealt with. Spent over 10k and was a loyal customer. But to many unprofessional mistakes and fraudulent service. Ben was fired for not doing our duct cleaning properly. He only blew air through system, when I asked why it looks exactly the same he said he could reach in and clean ducts but… that would be extra. Also, had our brand new AC and Furnace both installed by Zenner & Ritter within a few years apart, had tuneup done annually so start of cold temps I would be good. First time fired up furnace never turned on. Jim came out
Guy Macon
Guy Macon
Oct 14, 2021
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Professional, Neat and Courteous. Excellent job explaining scope of work and products. Excellent communication.