A plumbing emergency is just a solution waiting to happen. From burst pipes to leaky faucets, Aptos Plumbing and our expert plumbers are here to take care of all of your plumbing needs. If you need a plumber, use our number. We have been providing plumbing services in Santa Cruz County since 1997. Our top priority is customer satisfaction.
We take great pride in the quality of service that we provide, and our customers have spoken in voting us best plumber in Santa Cruz two years in a row! From the most complex plumbing installation to routine drain cleaning and repair, our fully trained and licensed plumbers provide top-notch work.
We take great pride in the quality of service that we provide, and our customers have spoken in voting us best plumber in Santa Cruz two years in a row! From the most complex plumbing installation to routine drain cleaning and repair, our fully trained and licensed plumbers provide top-notch work.
Services
At Aptos Plumbing, we provide top notch plumbing techniques and solutions, to residential and commercial properties. We understand the importance of having reliable plumbing in your home. Our extensive experience in the industry allows us to deliver a great service to you. Each year we help many of our customers through our plumbing services and repairs.
We have state-of-the-art technology to diagnose, open, and clean your drain and sewer pipes, restoring them as closely as possible to their original state. Our Hydro-Jetting service uses high speed water pressure to blast away years of accumulated grease buildup, debris, and sediments inside your drain pipes.
When it comes to water heaters, we do it all. Call us for new water heater installations and water heaters repairs. Whatever the service you need, you can be sure that Aptos Plumbing will provide a top-notch customer experience. Tankless, conventional, or solar hot water systems, we've got you covered.
Reviews (20)
John Kessler
Dec 12, 2021
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Ron H.
Nov 27, 2021
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The might be good if they ever show up for the job.
Called about a plugged kitchen drain Friday after Thanksgiving and were very glad to get an appointment between noon and 3pm same day. The plumber never came in the scheduled time.
Called them again and were told the plumber tried to call us. This is not true. My wife and I were both home all day and if for some unforeseen reason we missed his call our answering machine was on and we have caller ID. The office said they would call us back if they needed to reschedule.
Never got the promised call back, so we have a plugged kitchen sink all
Called about a plugged kitchen drain Friday after Thanksgiving and were very glad to get an appointment between noon and 3pm same day. The plumber never came in the scheduled time.
Called them again and were told the plumber tried to call us. This is not true. My wife and I were both home all day and if for some unforeseen reason we missed his call our answering machine was on and we have caller ID. The office said they would call us back if they needed to reschedule.
Never got the promised call back, so we have a plugged kitchen sink all
Michael Weisert
Sep 07, 2021
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Brian Churchill
Aug 31, 2021
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Teresa Wu
May 15, 2021
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Bruce and team from Aptos plumbing communicates quickly and explained the cost and price of equipment and labor on the phone. Compared to other professionals in the industry they absolutely do not rip you off by overcharging. Very reasonable cost for everything.
They came on time for the appointment and did a fantastic job on demo and removal of an old toilet. They cleaned everything up and then set up the space for a new toilet install. Installation is very professional and quick. The caulking job around the base of the toilet is perfection. Before leaving, we chatted about quality and cleaning
They came on time for the appointment and did a fantastic job on demo and removal of an old toilet. They cleaned everything up and then set up the space for a new toilet install. Installation is very professional and quick. The caulking job around the base of the toilet is perfection. Before leaving, we chatted about quality and cleaning
Alexander K.
May 13, 2021
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Bruce and his team are incredibly helpful and honest.
He also has deep expertise, esp in the area of tankless water heaters. He saved me hundreds of dollars in an unnecessary installation that other plumbers assessed. He really knows his stuff!
His approach to helping the customer with solutions the customer needs (not just a solution that makes money foe the business) is refreshing. I will call him again for future problems.
He also has deep expertise, esp in the area of tankless water heaters. He saved me hundreds of dollars in an unnecessary installation that other plumbers assessed. He really knows his stuff!
His approach to helping the customer with solutions the customer needs (not just a solution that makes money foe the business) is refreshing. I will call him again for future problems.
Itzel N.
Apr 21, 2021
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Horrible customer service. Reached out to get a quote and never head back from them. Reached out again about a month later and was provided with a very high quote. When I asked for only partial services to be completed they denied and said it was a waste of time for them and they weren't interested in working with us. Would not recommend this company at all.
I'd recommend finding a better plumber if you're reading this.
I'd recommend finding a better plumber if you're reading this.
Randie S.
Apr 08, 2021
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Melissa S.
Mar 05, 2021
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J. Z.
Mar 02, 2021
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We needed a new sink and garbage disposal put in ASAP. Bruce and his crew came in, replaced our sink and disposal no problem. Its amazing how it looks. The only part that required patience was making sure to let the caulk dry 24 hours after. Once that time passed game on. Sink is awesome. Disposal is church mouse quiet. (OK, I may be exaggerating some.) Quality job! Wife has stop complaining about the sink. Headache is gone. Hope she doesn't see this. I will be calling Aptos Plumbing for any future needs. Thanks!
Alice S.
Feb 26, 2021
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Bruce and team (Ariel & others), came out and installed a tankless water heater, whole house water softener, entire new set up of PEX to replace all our pipes under the house and removed our old water heater tank. It was a big job and they a fantastic job. Ariel was the lead on our job and he was great. Easy to work with and very good at their job. Bruce was great, you can tell he knows what he is doing and cares about doing the job the RIGHT way and having employees that know what they're doing. Sabrina the front desk is prompt at returning calls and getting urgent service if needed.
Alena V.
Jan 29, 2021
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My kitchen sink faucet went from a tiny leak to a waterfall leaving me scrambling to pull the disorganized mess of cleaning products and stuff that shouldn't have ever been under there (don't judge me) out and shove a bucket that I hoped was lined up with the torrential flow of H2O. Now comes the fun part. Call the landlord, wait for a reply...can't get anybody there for like a week. Seriously?! Wait, it gets better. So when they finally send someone, it's a handyman with new boxed faucet under arm and none of the right tools. I spent the next two hours listening to some rather
Eric M.
Jan 25, 2021
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I've used Aptos Plumbing twice.
The first experience was great. Bruce quoted and Tony did the work. I had a leaking bathtub and they diagnosed the situation and replaced the valve. As is typical with plumbers they didn't fix the drywall (I did this myself).
The second experience was part of a major remodel which changed direction for no fault of Aptos Plumbing. I'm currently waiting for a call back from Todd about getting a refund for payments I made ahead of completion of work. I fully expect Aptos Plumbing will continue to be professional and will update this review if
The first experience was great. Bruce quoted and Tony did the work. I had a leaking bathtub and they diagnosed the situation and replaced the valve. As is typical with plumbers they didn't fix the drywall (I did this myself).
The second experience was part of a major remodel which changed direction for no fault of Aptos Plumbing. I'm currently waiting for a call back from Todd about getting a refund for payments I made ahead of completion of work. I fully expect Aptos Plumbing will continue to be professional and will update this review if
Gabby G.
Jan 15, 2021
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Sumer Y.
Dec 04, 2020
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Debra R.
Oct 31, 2020
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I just had a hot water heater installed from Aptos Plumbing after my basement flooded when my old one died. They worked me into their busy schedule to accommodate my emergency; the owner Bruce came out personally the same day to stanch the water flow and get it draining properly and explained the whole process to me. His crew had the new one in the next day. All at a very fair and reasonable price! Their customer service was courteous and professional as was their installation. After a bad experience a few years back with one of their competitors, I am thrilled to find a plumbing service that
Greg P.
Sep 11, 2020
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Bruce and his team were very responsive and ready to work. We had decreased hot water pressure throughout the house with our galvanized pipes. He suggested we replace a few connections and that should fix it, which it turned out not to solve the issue. He then suggested to replace all the old pipes under the house, which in fact solved the problem. Way more costly than anticipated, but it is what it is. Where my experience went south was when he called to tell me that one of the pipes going to the bathroom had broken in their repair and they would have to replace it in with new pipe. I OK&apos
Jason S.
Aug 30, 2020
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Hi-I have an update to the review posted below from a few weeks ago. After I posted it, Todd, one of the co-owners reached out to me. He said that my review was the first that he learned of the situation, and he offered to get Ariel to do the work. I appreciated his directness and Ariel came and finished the job. So I'm changing my review from 1 star to 3 stars. They still misdiagnosed my leak and I shouldn't have had to deal with all of the hassle to get the contract honored, but Todd came correct and I want to acknowledge that. Final note of constructive criticism: everyone needs to
Gary S.
Jul 17, 2020
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Super happy with the professional installation, knowledgeable personnel, responsiveness, and attention to detail. Bruce was very helpful and never rushed. Not the least expensive bid, but was the most comprehensive and explained. That's why I went with them. I had a new water heater and water softener installed and I'm excited to see how they perform. I will check back in after I see these two appliances in action. Thank you Aptos plumbing for being customer friendly. I recommend them.
Janice B.
May 18, 2020
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