What makes one Washington D.C. plumber or HVAC technician better suited for a job than another? It's about integrity, quality and an all around commitment to customer satisfaction. Which is why the Real Plumbers team has been the local leading service provider for these types of services, for 30 years now.
Since 1987, we have been offering the finest in quality workmanship and superior results to both residential and commercial customers. We take great pride in the work that we do and the results that we are able to provide for each and every one of our customers. Let us provide you with the installation, repairs, replacement and other services needed, for your plumbing, heating and cooling systems.
This company really delivers on what they say in their ad; service; and on a job well done. The plumbers who helped us solve a heat issue at our church quickly. Since 1987, we have been the premier plumbing company to call for a wide variety of essential services, including residential and commercial plumbing repairs in Washington, D.C.
Since 1987, we have been offering the finest in quality workmanship and superior results to both residential and commercial customers. We take great pride in the work that we do and the results that we are able to provide for each and every one of our customers. Let us provide you with the installation, repairs, replacement and other services needed, for your plumbing, heating and cooling systems.
This company really delivers on what they say in their ad; service; and on a job well done. The plumbers who helped us solve a heat issue at our church quickly. Since 1987, we have been the premier plumbing company to call for a wide variety of essential services, including residential and commercial plumbing repairs in Washington, D.C.
Services
Real Plumbers has been serving the Washington D.C. Metropolitan area, offering a variety of quality services, since 1987. Washington, D.C. plumbing company and HVAC industry experts you can call on us for installation, maintenance, repair work, replacement and more. Don't let the name fool you, we are about so much more than just superior quality plumbing services.
REAL PLUMBERS is a well-established firm, providing Plumbing, Heating and Air Conditioning Services to our Customers throughout the Washington D.C. Metropolitan Area. Real Plumbers provides our Customers with 5-Star Customer Service! In order to do this, we need 5-Star Plumbing and HVAC technicians for service, repairs and installations.
Our team of plumbing professionals here at Real Plumbers were recently given the opportunity to showcase our skills by performing a water pipe repair service for one of our clients at Woodhollow Terr. Our plumbing field supervisor Robert was called to Archibald apartment complex on 39th street in NW Washington D.C. for a stopped up drain line that had flooded the basement.
Real Plumbers provides the Washington, D.C. Metro and surrounding areas of Maryland and Virginia with a wide range of plumbing, heating and air conditioning services. From commercial drain cleaning to residential heating repairs, our Washington, D.C. plumbers and HVAC specialists are delighted to provide our customers with the finest plumbing, heating and air conditioning services available in the area.
Then I heard YOU, a voice I trust, doing an ad for Real Plumbers. So I called them and they sent someone right over. Their technician arrived exactly when they said he would, and diagnosed the problem as a bad condenser and a blown fuse on the outside heat pump. And the thermostat that wasn't working?
Reviews (25)
Michaelle Wilson
Dec 28, 2021
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Critical: Professionalism, Responsiveness
Despite explaining the details of the condo monthly water shut-off policy when making the appt AND on a subsequent phone call, poor communication within the company resulted in them sending out two employees who were not prepared to do the work. Wasted my time. NOT recommended.
Despite explaining the details of the condo monthly water shut-off policy when making the appt AND on a subsequent phone call, poor communication within the company resulted in them sending out two employees who were not prepared to do the work. Wasted my time. NOT recommended.
Bradley Garrett
Dec 26, 2021
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Michaelle W.
Dec 22, 2021
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Kheather Harley
Dec 19, 2021
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Millie Brown
Dec 07, 2021
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Donna Benston
Nov 23, 2021
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I am very satisfied with the service and work done by Robert W. of Real Plumbers. He assessed what needed to be done, gave us the information needed in order to pinpoint the leak to minimize the digging through the floor, repaired the leaking pipe, repaired my floor, and cleaned up the work area afterwards. They arranged for the inspection afterwards. He and Real Plumbers made a difficult situation easier. I would not hesitate to recommed them to everyone.
Phil Branton
Nov 22, 2021
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Sharon R.
Nov 20, 2021
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This company used to be a excellent company, HOWEVER, things have changed. I paid for a service contract $600. They called me endlessly for to make an appointment with them, then when the service person came he looked very unprofessional and untidy to the point were he appeared to be a day laborer. Just awful. They charged me $99 dollars for a diagnosis took pictures of my HVAC system never said they could fix my problem. They never sent me a written diagnosis or invoice. I did call them for those request never heard from them again, money scammers. This company changed hands it is now Warner Super
Safiatou Cisse
Nov 05, 2021
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J. H.
Sep 23, 2021
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I got quotes for installing two toilets that needed to be replaced. All of the quotes for the work were pretty close. We chose Real Plumbers since we had used them before for other plumbing jobs & had been satisfied with their work. They did not disappoint. Technicians Jeremy & Justin arrived within the window of time we were given. They were professional, pleasant to have in our home, wore masks for protection, & worked together efficiently. I had envisioned that there would be some level of mess involved with replacing the toilets but they worked neatly, wore shoe covers, covered
Alice J.
Sep 07, 2021
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Paid $400 to make the problem worse. They misdiagnosed what was making my dishwasher leak: they should have replaced the inlet valve instead of the hose. Even my handyman diagnosed the problem from just a couple photos, but I trusted the plumbers to do their own job better, especially since they were looking at the problem in person.
They also horribly scratched up my hardwood floor (I've just attached 1 example).
Not quite 1-star because service was friendly and responsive--till I started asking for a discount.
They also horribly scratched up my hardwood floor (I've just attached 1 example).
Not quite 1-star because service was friendly and responsive--till I started asking for a discount.
Janice Hunter
Sep 03, 2021
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Real Plumbers (RP) has been our “go to” plumber for years. Today Eric repaired an outside hose bib that had broken causing water to spill into the house. RP responded quickly to my request for service through their website. Eric arrived on time, explained the work that needed to be done, and worked with care & efficiency. He was courteous, friendly and professional. He worked neatly & cleaned up before leaving our home. Thank you again, RP.
Roxanne Lindsey
Aug 17, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was really impressed. Guy was really great, he respond to the call quickly helped me by contacting the finance department to get me a water heater within my buget and had my new water heater installed by 2:35. My appointment window was from 10:00 to 2:00. I will definitely use them again if needed. It was a great experience.
Service: Boiler repair
I was really impressed. Guy was really great, he respond to the call quickly helped me by contacting the finance department to get me a water heater within my buget and had my new water heater installed by 2:35. My appointment window was from 10:00 to 2:00. I will definitely use them again if needed. It was a great experience.
Service: Boiler repair
Deb Leer
Jun 05, 2021
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We highly recommend REAL Plumbers! We had a major pipe break in the cement slab of our ranch style house. It was a massive job which required jackhammering the cement inside the house to access the pipe. When we called Real Plumbers Robert came to the house right away to assess the problem. Since they couldn't physically see where the pipe was broken Jason had to come back to the house with a special piece of equipment to try and locate the general vicinity of the break. A few days later, Robert and Cory showed up to begin the HUGE task of jackhammering, manually digging, and removing many buckets
Alex K.
Aug 14, 2019
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In-office staff: 5
Field staff: 3
I've worked with Real Plumbers for a few years now and generally they are my go-to plumbers. They're usually very reliable and have a few folks on their team who are highly skilled at what they do and have a deep understanding of the trade. Additionally, they have excellent office staff who are always pleasant and fun to talk to. Some of their field staff can be a bit hard to work with and they can sometimes take a bit longer to get to a job than originally expected, hence my lower rating, but I think that just comes with the territory with a field such
Field staff: 3
I've worked with Real Plumbers for a few years now and generally they are my go-to plumbers. They're usually very reliable and have a few folks on their team who are highly skilled at what they do and have a deep understanding of the trade. Additionally, they have excellent office staff who are always pleasant and fun to talk to. Some of their field staff can be a bit hard to work with and they can sometimes take a bit longer to get to a job than originally expected, hence my lower rating, but I think that just comes with the territory with a field such
Daniel P.
May 03, 2019
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He ruined my cabinet with caulk and water stains, ruined a towel with caulk, didn't clean up, and demanded payment in full although he couldn't repair my pipe. I offered to pay for the service call and pay the balance if he found the part (he said he's never seen that part before) but he refused to leave until I paid in full. That was nine days ago. I haven't heard from them since. My sink is unusable. They haven't returned my phone call or email. I've been swindled out of $700.
M. S.
Nov 22, 2018
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Real Plumbers sent two of their employees to my home to do an estimate for a piping issue relating to my furnace. One of these individuals as it turns out is a white supremacist and possible white supremacist militia member. Based on the very large tattoos on this mans forearm (three per cent and another Aryan Brotherhood) I did a search of the description of the tattoos being aware of some of these very specific types of markings. I cannot believe Real Plumbers would send these types of people into a customer's home. This is neither professional nor safe situation for customers or potential
Angela W.
Jan 17, 2017
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The reviews on here are not great so I was hesitant, but this place came recommended by a friend so I figured I'd give it a shot. We had a leaky toilet (figured that due to water damage we found) and they came out the same morning I called. Dave was our technician and he knew immediately what was wrong and fixed it quickly. He was very friendly and straightforward with the pricing and options. I would definitely call again for any future plumbing problems.
Paul K.
Dec 21, 2016
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This review of "Real Plumbers" does not reflect their technical proficiency, but rather their poor customer service (although I'm gonna go out on a limb and say the former is also far from stellar).
We called the company to fix a leaky kitchen faucet after relying on a review from "Best Pick Reports Washington, DC"; a publication received for free in the mail (that mistake is on me). Real Plumbers agreed to come out the next day between 10am and 2pm, a reasonable time frame, and would charge $89 for a service call; also reasonable.
The next day, the window for the
We called the company to fix a leaky kitchen faucet after relying on a review from "Best Pick Reports Washington, DC"; a publication received for free in the mail (that mistake is on me). Real Plumbers agreed to come out the next day between 10am and 2pm, a reasonable time frame, and would charge $89 for a service call; also reasonable.
The next day, the window for the
Joe G.
Dec 13, 2016
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This review is in regards to my overall experience with Real Plumbers. I had a new hot water installed by another company around a year ago and was throwing a code on my Honeywell gas valve that something was wrong with my venting for the water heater. After a few failed attempts at the first plumber that came out to my residence, I decided to call the manufacturer (A.O. Smith) to try to get a good plumber from them. They threw a few companies out at me that were factory trained. I did my research and decided to go with Real Plumbers. I called up and one of the technicians came out and I talked
Kristin B.
Aug 16, 2016
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This place came recommended by a picky friend of mine, and I was excited that they seemed so comfortable fitting me in for a same-day appointment, when I called this morning. They gave me a 12-4pm window, and I called at 3:30pm to make sure I was still on the schedule, and was told that they were running late but would be here.
It is now 5:30pm, and their office is closed. Can I leave my house to go pick up my kid from daycare or will I miss them? And even if they do come (at 5:30, at 6?), will they do any more than look at my broken A/C? It was supposed to be looked at AND fixed today!
It is now 5:30pm, and their office is closed. Can I leave my house to go pick up my kid from daycare or will I miss them? And even if they do come (at 5:30, at 6?), will they do any more than look at my broken A/C? It was supposed to be looked at AND fixed today!
Ben S.
Mar 07, 2016
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I had a leaking pipe leading into my house, requiring a fairly extensive and complex fix. Dave and gang accurately diagnosed the problem, dug up my yard, threaded the new pipe, and then put everything back in order. I barely lost a shrub, and they kept everything scrupulously clean. They arranged everything with the DC inspectors too. I believe at some point they encountered some problems that were going to make the project more extensive and expensive, but they were able to work around this and kept to the original budget. Everything was on time, and just as promised.
John M.
Oct 29, 2015
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I attempted to hire these guys to complete some warranty work. Instead they took the opportunity to make up issues and suggest I needed to completely reinstall a hot water heater for $2100. One guy even suggested to me issues that did not exist and for which he had no personal knowledge since he didn't even see the unit. Completely unethical. I would avoid them entirely as not to be trusted.
Binh P.
May 11, 2015
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I want to thank Real Plumbers for the reponse, but I would like to point out a few things to help people in a similar situation: 1) The leak in my water heater was because of the defective unit still under warranty at that time, NOT because of the workmanship from the previous installer like Real Plumbers mentioned. Please don't be quick to blame other people. 2) "All options" Real Plumbers offered me was to replace the whole unit (still under warranty) instead of to fix only the broken parts. 3) As a true professional, you should look for ways to save customers money and do only
Glenn B.
Apr 18, 2015
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I just had a busted pipe which is a disaster. Real plumbers acted as professional advisors on what I could do immediately on my own and have them come out the next day during normal business hours. Saved me hundreds of dollars. Kevin arrived next day, diagnosed problem in an efficient manner and fixed the problem. During a water / flooding emergency, you want professional advise - I got it. Would recommend real plumbers to my Mom! Doesn't get better than that.
