Ponds Plumbing
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Ponds Plumbing
We have an immediate need for employees who want to be part of a team to provide outstanding service to our customers and can expertly service and/or repair commercial or residential heating/cooling, refrigeration, and ventilation systems. Unlike portable units that are limited to the room in which they are placed, the REME HALO provides whole home and building purification.

Incorporates an adjustable shroud around the REME cell, which allows customization of the advanced oxidation plasma output. At Pond's Plumbing, Heating and Air Conditioning, we provide extensive service coupled with decades of experience. Whether you need to fix a snowmelt system, repair that ailing air conditioner or fix that annoying drippy faucet, we can make the repair.

As a company, customer satisfaction is our top priority. We were recently named "Number One in Customer Satisfaction" for having the highest scores in the Rocky Mountain region in the customer service category. We strive to build a relationship with each of our customers so when a problem happens in their home or their friends or family member's home, they have the comfort of knowing who to call and that they will be taken care of.
Services
During the warmer weather here in North Salt Lake, UT, you rely on your HVAC system consistently providing your business with the cooling it needs. Though your air conditioning system, whether it's a heat pump, chiller, or traditional air conditioner, may not be at the top of your daily concerns, the day-to-day operations of your business still rely upon it to work well and reliably.
Not spending money unnecessarily as a business owner is a smart strategy toward success. To cut costs, sometimes owners will decide against spending on regular commercial HVAC maintenance, since their systems and equipment seem to be running well. That is a mistake. By having regularly scheduled maintenance performed, you are actually saving money in the long run, since many repairs are preventable with regular maintenance.
Whether your business needs a plumbing installation of some type or is looking for a repair or maintenance on plumbing you currently have, Pond's Plumbing, Heating and Air Conditioning can help you. We perform a wide range of plumbing installations and services, and our experienced and knowledgeable plumbers are always ready to help your business with its needs.
Here in Centerville, UT, we at Pond's Plumbing, Heating and Air Conditioning specialize in quality refrigeration service and equipment installation. There are so many facets to consider, and you want a company with a solid reputation and high dependability. Our technicians are trained to provide professional service for your business.
According to the U.S. Department of Energy's Energy Star program, leaky ducts in attics or crawlspaces can account for 20 percent or more of a home's heating and cooling energy losses. This results in higher utility bills for you and difficulty keeping your house comfortable. Run your system, and check all the ducts and joints you can access.
Reviews (25)
Sasa H.
Sasa H.
Dec 29, 2021
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Positive: Professionalism, Quality, Responsiveness
Pond's is very busy, because they are so good. However, they made time for us since the leak was getting bigger. Griffin was very friendly and professional. He ordered the part and returned when the part came in. The water heater is no longer leaking. We are very thankful and will use their services again.
Service: Boiler repair
Greg M.
Greg M.
Dec 28, 2021
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We have two heaters in our house, one for the upstairs and one for the downstairs. Our downstairs heater started having problems so we called Ponds Plumbing,heating and AC. They were very prompt about getting a technician out to see us two days before Christmas. Our technician Alex Gilchrist spent two days troubleshooting and working on the problem and was so awesome in solving and repairing our problem. We are extremely thankful to Alex and Pond's Plumbing, HVAC. They are the best. Would definitely recommend to anyone needing these types of services.
Thanks so much,
Greg Morgan
William Forbes
William Forbes
Dec 24, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Pond's hires the highest quality people. They are professional and instill confidence in their work. And finally they all seem to be polite, courteous and outgoing!
Service: HVAC maintenance
Lydia Boyd
Lydia Boyd
Nov 19, 2021
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Positive: Professionalism, Punctuality, Responsiveness
John was very prompt in coming to our home and trying to analyze and repair out heating issue. Thank you
Service: Heating system repair
Casey Mounteer
Casey Mounteer
Nov 01, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Tim was great! He explained every step he was taking, showing me readings on his digital meter before he adjusted & then again after he adjusted. Very thorough. I will definitely be calling them if I ever need to again & I'll recommend them to others. Casey Mounteer
Service: HVAC repair
Stacie Whitford
Stacie Whitford
Oct 27, 2021
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We have been using Pond's for 15 years. They service our furnace, boiler, water heater, etc. every six months and we always have amazing service. They found a crack in our heat exchange this time and were able to get Travis out right away to help us replace the furnace. He was friendly, professional, and walked us through all of our options helping us to feel educated about our decision. We were grateful that even with all of the supply chain issues going on in the country, Travis was able to get us scheduled for an install within a week and just in time for winter to hit. We are so grateful to
Mary Leader
Mary Leader
Oct 25, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jake and Sonny were our technicians. Very polite and professional. Helpful in helping us understand our heating system. I have used Ponds for many years and always appreciate their technicians and work they perform.
Service: Heating maintenance
John Horton
John Horton
Oct 06, 2021
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The Pond's representative assessed the old hot water heater to determine the need for new unit. He explained his plan and changes that would need to be completed prior to installation of the new unit. He reviewed the costs and warranty with me including options. He discussed the amount of time needed and water shut down procedures. He was open to any questions I had regarding the project. At the end of the install he reviewed the information regarding the new unit including temp. settings for the unit. His work was neat and efficient. Overall I would give him a five star rating.
Andrew Gulledge
Andrew Gulledge
Oct 01, 2021
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Jake was awesome! He helped me get the furnace up and running again, answered all of my (many) questions, and was just downright pleasant to be around. Give that man a raise.
Service: Heating maintenance
Carrie Nanney
Carrie Nanney
Sep 06, 2021
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I had an emergency after hours and Steve was quick to come out and create a temporary solution to a problem in my 100+ year old house. He was extremely helpful and worked with me to fix the problem so I could turn the water back on to the rest of my house. The following week Tim installed a new water heater. He clearly explained all the work that would be done and answered all my questions. He and his assistant took extra care to make sure everything was up to code and safe with the challenges of my old house.
Will S.
Will S.
Jun 23, 2021
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This company is outstanding. Pond's has done plumbing, heating and AC work for us. They were able to help me get my garage temperature controlled for my classic cars by installing a mini split and AprilAire humidity control system. We had a problem with a leak in a plumbing fixture over a year after they installed the system. Travis came to my house within hours, fixed the problem himself and Pond's offered to pay for the drywall repairs in the area of the leak without me even asking. That is how you do business. What matters the most is how you take care of a problem and this company
Linda Dower
Linda Dower
Apr 23, 2021
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New to Utah. Utilized community resources to find heating and repair company with good reviews. Requested service from the website, promptly called within one hour of initiating request. Dispatch staff very friendly and helpful. Appointment accommodated same day, with tentative appointment window of 1 to 3 hours. Received phone calls when technician in route to home. Service issue diagnosed quickly and repairs began immediately. Several options Offered for service which also included a comfort service agreement option with biannual service checks. Our technician, Griffin, was friendly, courteous
Carissa W.
Carissa W.
Nov 16, 2020
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Our AC went out this summer and they were called for our second opinion/quote and boy are we god we did! The first company said we needed a new one and immediately tried selling us their Cadillac system. Ponds came out, said we just needed a new coil and it still had plenty of years left in it. Wow - an honest contractor! While they were here we had them tune up our furnace. This winter when we actually started using it, we noticed a vibration. Ponds came out and fixed it for the price of the part -$9! This is a honest company with friendly, reliable technicians that always kept us up to date with
Luisa T.
Luisa T.
Sep 02, 2020
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We had a plumber walk our property to quote some work we needed asap. He let us know he could quote us by email within 48 hours-now more than a week and a half later there has been no quote received. We called to follow up and they said they would send it by this weekend. Save yourself some time and energy and hire a company that follows through on their word. Additionally, the receptionist could be trained to apologize and work with people.
Todd J.
Todd J.
Aug 08, 2020
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I called on a Friday night at 7:00 because of a sprinkling system leak at a friend's rental in Bountiful. The answering service transferred me to Logan who dropped everything to drive out and save the day by finding the water valve and turning it off. Thanks Logan!
Lyn C.
Lyn C.
Feb 15, 2020
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Our water filter needed to be changed. We watched YouTube videos and tried our hand. That's when things went south. We couldn't get the filter system to seal. We faced Super Bowl Sunday with no water. A call to ponds and we had the help we needed within minutes. We purchased our water heater an filtration system from Ponds. We'll keep our plumbing needs in their court. They are kind, responsive and smart. Thanks Steven Snowball !!!
Jennifer Miller
Jennifer Miller
Dec 07, 2019
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Steve Snowball is legit the best plumber 🧰I’ve ever met in my life ! He deserves some sort of award 🏆and paid vacation ! This is seriously no joke. He missed out on thanksgiving 🦃that’s right Thanksgiving 🦃! Because a pipe in my condo decided it had enough ( granted it also turned out it was from an old fix someone didn’t do right ) 🤦🏻‍♀️🤦🏻‍♀️. He went above and beyond my expectations . He is equipped with exceptional customer service care , knowledgeable as well as a great educator
Jason G.
Jason G.
Dec 04, 2019
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These people are great. I had an issue with my radiant heating, and it took a few tries to get the problem licked, but every tech I dealt with was very professional and kind. They came to my home promptly, multiple times, and get the issues resolved. They did a few extras for me, and I really feel they went above and beyond for me and my family. They have EARNED my business for life.
Thomas P.
Thomas P.
Oct 12, 2018
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After having another plumbing company give me an estimate this morning I didn't feel comfortable. I decided to stop into Pond's Plumbing for a second opinion. I was greeted immediately and the estimate from pictures was about a third of the competitors estimate. Furthermore, it also included a garbage disposal with installation. If that wasn't good enough, they showed up a few hours later to install it. I will definitely call them next time I need any plumbing or heating work.
Michael C.
Michael C.
Sep 28, 2018
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My tankless water heater was leaking and I caught it immediately so I called the manufacturer and they recommended some local plumbers who sell and work on this particular model. Pond's was first on the list so I chose them. Called them and they said Plumber would be out in a couple of hours.... no show. Called again and they said the next day.

He asked me several questions about how much I know about the model of water heater and what my occupation was and confirmed that I don't know much about doing these types of repairs.

He found the leak and quoted me the repair would take
Sj P.
Sj P.
Jun 26, 2017
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Our air conditioning wasn't working properly and I had delayed calling anyone. After two weeks of unrelenting heat, I began to check options. I called Pond's but they were booked out two weeks. I called another place that gave me a quick date but I could tell from the questions that they were going to try sell me a new air conditioner even though I was pretty confident we didn't need one. I had second thoughts and contacted Pond's again & they promised to get me in sooner if they had a cancellation. True to their word, I got a call the next day about a cancellation. I felt
Travis I.
Travis I.
Mar 10, 2016
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I had my furnace break and needed some simple repairs. Jeff talked to me about the issue, and thankfully, knew exactly how to take care of the problem. They were good about working around my schedule. I was impressed that they kept the costs down.
Thal D.
Thal D.
Oct 01, 2014
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I wanted to replace a toilet in our new home and asked Jeff Park at Ponds what he recommended. He suggested a high powered flushing toilet. It was about $50 more than the others but he said he put it in his kids bathroom at his home and it never got clogged. I trusted his word and I have gone 18 months without having a clogged up toilet. (That is the one my kids use as well.)

I have also called Ponds when I had an emergency situation after my workers hit a pipe drilling through a wall on a job. Ponds responded immediately and fixed the situation in less than 90 minutes. It was less than
Elizabeth H.
Elizabeth H.
Oct 04, 2013
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Until today Pond's got high reviews from me, my husband, and our grown sons and daughter, and our friends we referred them to. While listening to their adds as I was left holding on my call from California, I was sure they would send out a plumber and "stand behind" their work (as Ralph Ponds claims they always do), or be helpful, or consider it an "emergency" situation where they advertise they always have someone available. I got excuses at a time when we needed help. We have given them business in the past and have been very pleased. One of the managers, Cherry, kept
Ryan C.
Ryan C.
Sep 06, 2013
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I just moved in to my new home. I decided to have my furnace checked out, and something was wrong under my kitchen sink. They were on time, actually two vans showed up at the same time. One for heating, and the other for the plumbing. They only charged me one service call, that was awesome. They both did such a great job, I am very pleased. They didn't try to up sale me at all, just honesty. Would use again in a heartbeat. The guys were very clean, and actually good looking that was a bonus. They were very professional.