We are a family business that believes in providing superior home heating service at affordable prices. Please enter the approximate number of gallons per year you use, or 'unknown' if you're not sure. If you have any questions about Rymes, your account, or the products and services we offer, please call us, send an email, or stop in to any of our local offices during normal business hours.
Have you registered to use your Rymes account online? Don't be left guessing how much your home heating fuel will cost this winter or whether or not you'll get deliveries in time. When looking for heating companies, end your search at Rymes! In addition to fuel deliveries, we offer heating equipment sales, installations, repairs, and cleanings.
We're the ones to contact for heating service in New Hampshire, eastern Vermont, southwestern Maine, Martha's Vineyard, and north-central towns in Massachusetts. What's more, if you find yourself in an emergency heating situation, feel safe knowing that you can call our 24-hour on-call drivers and service technicians.
Have you registered to use your Rymes account online? Don't be left guessing how much your home heating fuel will cost this winter or whether or not you'll get deliveries in time. When looking for heating companies, end your search at Rymes! In addition to fuel deliveries, we offer heating equipment sales, installations, repairs, and cleanings.
We're the ones to contact for heating service in New Hampshire, eastern Vermont, southwestern Maine, Martha's Vineyard, and north-central towns in Massachusetts. What's more, if you find yourself in an emergency heating situation, feel safe knowing that you can call our 24-hour on-call drivers and service technicians.
Services
We offer heating fuel deliveries and equipment sales and installations to residents and businesses in New Hampshire and parts of Vermont, Massachusetts, and Maine. We have been one of the region's leading heating companies since 1969, when Rymes Propane & Oil began providing New Englanders with heating service.
If you have any questions about Rymes, your account, or the products and services we offer, please log into your account, call us, send an email, or stop in to any of our local offices during normal business hours. Rymes is proud to have partnered with NH Fish & Game's Operation Game Thief program (OGT).
Heating by fuel is an incredibly popular way of home heating in New England. Did you know that the majority of rural New England residents heat by oil, propane, or kerosene? By contrast, most states in the South heat by electricity, which is thought to be less effective. Here in the Northeast, we need our heating source to be as efficient as possible during long bitter-cold winters.
Looking for a propane delivery? Your search is over. Rymes is one of the leading propane suppliers in New England, servicing all of New Hampshire and parts of Vermont, Massachusetts, and Maine. Each time you get a propane delivery, you can expect to receive excellent service, as we have been one of the top propane companies in the region for over 45 years.
Heating your home by oil? Then you might already know about all of the benefits of heating with this particular fuel. At Rymes, we like to assure our customers that heating by oil is very safe. For starters, it will not catch fire in its liquid state. In other words, if you try to light heating oil on fire, it simply won't work.
Reviews (25)
Kevin Taft
Jan 03, 2022
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Every time I call for an issue with my service I’m on hold for over an hour each time this has been an on going issue for the last 8 years. They will not follow simple instructions that their own management writes like leave the ticket for fill up at your door instead they mail it after the 10 days so you don’t get the discount if you pay in those 10 days.
Christina Byron
Dec 27, 2021
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It takes a lot for me to speak out publicly like this but they have no concern for their customers. Rymes Propane & Oils have provided VERY POOR service since day 1 and in my mind show poor ethics.
Let’s just say before this incident they 1) did an on-site quote for gas install and screwed it up so I only had pipe installed to stove and not to… planned propane wood stove in basement I asked for 2) charged me for 1 1/2 hours of labor when their tech forgot a tool and went to HD to get it. The HD was 5 miles away but it took him 1 1/2 hours to go there and back 🤔…
Let’s just say before this incident they 1) did an on-site quote for gas install and screwed it up so I only had pipe installed to stove and not to… planned propane wood stove in basement I asked for 2) charged me for 1 1/2 hours of labor when their tech forgot a tool and went to HD to get it. The HD was 5 miles away but it took him 1 1/2 hours to go there and back 🤔…
Jimmy D.
Dec 24, 2021
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I've had Rymes for a while now but the fact they think it's appropriate to go around on Christmas Eve and fill tanks for $620 is unacceptabl. luckily I do well enough that I can accommodate this unexpected holiday cost but I would assume there are plenty who this would be detrimental to especially this time of year. Be better.
Eveg Obagunwa Holluwarsheun John
Dec 22, 2021
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It will be bad to keep this alone to myself I came across the best binary expect ever Mrs Katie George who really help me to invest, she is very honest and diligent in her work. All I did was invest $500 and within 4 days she made $7000 profit for me. Contact her via Email:Katiegeorge.cgk@gmail.com WhatsApp: +18575478795
Zach Leo
Nov 18, 2021
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Service and maintenance division is a complete farce and literally lied to us about services they charged us for. We’ve paid them for cleaning and service our furnace and it was not completed. I had a small local business in my home report that no cleaning had been done and that is the primary reason we have had no heat AND no hot water for 2 days. I would stay away from their service and cleaning and maintenance division. Trying to contract a new oil delivery service as well.
Kari Barton
Nov 18, 2021
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Bob P.
Nov 17, 2021
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We have a commercial account with Rymes Propane and Oil. We have been doing business with them for several years. Each year they got worse and worse. Now they are nearly impossible to work with. They don't respond to issues, like damaged propane tanks for our forklifts. We are constantly running out of propane, because the truck that fills the tanks can't replace the damaged tanks. We've asked multiple times to have damaged tanks removed and replaced. It doesn't get done. They're customer service is terrible. We are currently looking for a new propane and oil company to
Doug F.
Oct 13, 2021
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If I could score Rymes lower than 1 star I would. These people are thieves. They let me run out of propane and told me that I was on will call. I have never called them for deliveries. Then charged me to leak test the system before they would turn it back on. The gas didn't leak out, they let it run out. After that I told them I would no longer buy my propane from them so do not deliver any more product. They ignored me, and billed me and told me I could not be on will call for propane. These people constantly change their story. Prices are outrageous and their customer service sucks. Don
JOhn Whalen
Oct 05, 2021
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I have been a Rymes customer for about 15 years and always paid my bills on time. In the past couple of years , something has changed at Rymes. Their billing department is very messed up. The discount they offer if paid within 10 days is often unachievable because the truck delivers oil, then it takes 5 days for them to send the bill out, and by… the time you get the bill the 10 days is passed. I pay my bills on time. I recently got a bill for 2.54 cents from a year ago. First time I have heard of it. I am of course paying it today, and sending them a letter today informing them they they
Joanne O.
Aug 02, 2021
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Rhymes is horrible, the worst oil company I have ever had the displeasure of dealing with. The stories you read of people who have Automatic Delivery running low on oil and then getting told they would be charged a trip fee for a fill are all true. I found out after speaking with a Supervisor that it is their company policy.
THEY calculate when you are supposed to run out of oil (and their calculations are so wrong), and if you try to tell them you are low now, you get told, rudely, that it will be an inconvenience to them and you will be charged a trip fee of $105.00 -- and you get to listen
THEY calculate when you are supposed to run out of oil (and their calculations are so wrong), and if you try to tell them you are low now, you get told, rudely, that it will be an inconvenience to them and you will be charged a trip fee of $105.00 -- and you get to listen
Danielle Marvell
Apr 03, 2021
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Daniel B.
Mar 24, 2021
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I've been a Rymes customer for over 10 years. They've always been reliable and their pricing is competitive. On the rare occasion that our usage exceeded their estimates (this has happened twice that I can recall) and we ran out of oil, they've made emergency deliveries, once even well after 9:00pm.
They have a number of payment plans to fit any budget, and they also offer the option to 'lock' pricing. If you're expectations in an oil supplier are reasonable, Rymes will never let you down!
They have a number of payment plans to fit any budget, and they also offer the option to 'lock' pricing. If you're expectations in an oil supplier are reasonable, Rymes will never let you down!
Rick R.
Feb 20, 2021
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Extremely rude after hours call center lady answered the phone. Could not answer my question. Refused to have someone call me that could answer the question. My only option was to wait until Monday (today is Friday) or be charged $165 for a tech to come out in about 3 hours. HORRIBLE CUSTOMER SERVICE!!!! Just unreal how I was just treated. After using this company for over 6 years I will be shopping around.
Hugh M.
Feb 19, 2021
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Chris P.
Feb 17, 2021
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The worst company you could possibly choose. Communications are terrible both within their company and between company and customer. They change order requests and do whatever they feel like doing. Rymes was purchased by Superior Propane but I wonder if the new company knows how bad the Customer Service is. STAY AWAY!!
John J.
May 30, 2020
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Stefanie S.
Mar 12, 2020
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We have been Rymes customers for over 2 years now and are completely happy. Our deliveries come automatically, we never run out of oil. We signed up for the locked in pricing option the past 2 seasons and it's been great. Customer service is always helpful when I call and Bob E., our oil delivery driver, is great and quick/efficient.
Bernie L.
Mar 08, 2020
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Linda D.
Mar 05, 2020
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I am not fond of Rymes Propane and Oil Company. I was a former Fred Fuller customer and I enjoyed Fred Fuller Company policies regarding customer service. Anytime I called Fred Fuller for a delivery I got it either that day or the very next day. With rhymes I have to wait two, three days and sometimes up to a week. They give an I don't care attitude. And that's really sad. I got my oil delivered today I called three days ago and we've been having nice weather. Above average is the beginning of March of 2020. so I don't understand why it was three days later that I got my oil
Rick V.
Feb 18, 2020
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Jeffrey M.
Dec 02, 2019
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If there was a NEGATIVE rating I would give this company a NEG rating ... after being a customer for 10+ years ...JULY after delivering 100 gallons of fuel to my outside the tank dented inward and they claimed it was not their fault (after stating on the phone the driver freaked out when it happened) they sent their technician Brandon out to check the and he deemed the tank acceptable and fine ... its now Dec and the company scheduled a delivery and refused to fill tank ...Stating "YOU CAN REPAIR OR REPLACE TANK OR FIND A NEW PROVIDER" so this is how this company treats their
Courtney Fauvel
May 04, 2019
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Use them for my kerosene for my heating system, so the most logical thing when I had a propane line installed to have a gas stove installed instead of electric was to use rymes. When they were dropping the tank the inspector came and said he wanted something changed which I had the install co take care of right away. Inspector approved and I called rymes to have them connect the tank they dropped. Was told not until Dec.24th now. My son is medically fragile, epileptic, heart condition, multiple food allergies. I can't just grab him takeout. Every meal has to be prepared and can't be microwaved
Rowena H.
Mar 07, 2019
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Ted Nichols
Oct 17, 2018
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I Called Rymes Propane today to switch my services. Shayla W Assisted me in setting up a New account. Of course I was irritated with another Company so my mood wasn't the greatest. She did an outstanding job helping me and making me feel like I was calling the right place. She was knowledgeable, answered all of my questions and concerns. It was great to deal with someone who obviously likes her job, has great people skills. I'm very happy to be doing business with Rymes Propane & Oil. The seem to have it together and hire & train the right people!
Cutter X.
Mar 05, 2018
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This company has the worst service I've ever experienced. They moved into the Martha's Vineyard market a while ago and I succumbed to their aggressive marketing, touting themselves as the only truly local alternative. Our local provider had been purchased by Amerigas a couple of years before and we had noticed a change in service there so we fell for it, especially since they matched our discounted price. Scroll ahead a year and we've run out of propane in our 500 gallon tank (last delivery was in October, it is now March 1). They claimed their projections must be off, probably because
