Padilla Pools

My grandma had this pool remodeling service done to her back yard in July 2020 and is very unhappy. The pool wall is coming apart and the pavers are lifting and are uneven. The job also took several weeks longer than originally stated. She paid 60,000 dollars to have this complete. Since January 2021 she has been trying to contact them to come repair the damages of the wall and Claudia has said every week I am on schedule and they never show up, It is now July of 2021 and she has not gotten anything fixed or even looked at . I do not recommend this company to anyone. I do recommend to spend your

I never put a bad review on Yelp but I do not want anyone to ever go through the nightmare that I did with this company. The quality of the work was fine and the pool looks great. That was not the issue. Started with Padilla not pulling the proper permits which created huge issues with the city and telling me that I didn't have to because there was no digging in the pool. They were unfamiliar with the rules of the city and did not guide me properly as a contractor should. In addition, what was to be a 6 to 8 week project took nearly one year to get my pool done. There would be times when

Padilla was recommended to me by my swimming pool service company. I read some comments, but I am glad I did not pay attention to some of them. Overall, I am very pleased with this company, they came to my house in a timely manner and gave me a very reasonable estimate and finished an excellent job in 3 days, way above my expectation. In the future, I will use their services.

They put lipstick on a pig. There were problems in the structure of our pool, i.e rusted steel in the shell and did not tell us when they were replastering so that it could be fixed. Had to go to their bond company and had to share the $15k with another client they did poor workmanship on. Go to Houzz and read their reviews. Terrible company and they left us hanging and ignored us not returning telephone calls. The shell cracked, there was rust from the steel coming through the plaster (not enough plaster being cheap) and the plaster was chipping on the stairs within a year. Avoid this disaster

I hired this company in March 2017. They started in June. Ihad to constantly call them as to when they would complete each step. They recently contacted me in March2019, after all the rains to complete the coping. They also overcharged me on some specialty tiles. Do NOT hire these people!

I am very disappointed with their service. I called last week to make an appointment for today, 11/7/18 at 0930. At 0920, 11/7/18 I get a call from Padilla Pools - CLAUDIA - and she has the audacity to tell me, "um, ya, we don't work on pool liners. Are you going to do a full demo/remodel..because, we don't work on pool liners!" I explained to CLAUDIA I spoke to another representative who set the appointment and qualified me for the consultation of their service. CLAUDIA said, "um, ya, and, we don't do liners!"...again! At this point i'm thinking if were

It took me a while to get to this review. I reached out to Anthony (Tony) back in 2013, and he did my re-plastering for a pool that really needed it. There is strange marking in the shallow end but he informed me this is normal, so I will take his word for it. So far the plaster has been holding up.

Overall, Tony is professional and wants to do the right thing. The company uses a lot of sub contractors, which is fine by me.

Recently, I need my backyard decking redone. I have been asking him for 2-years now and each time he says he is busy. It is unfortunate that he does not consider catering

Wow, if you think you are investing in your pool by hiring this company, think again! My parents paid $7k for a replaster job and they got a jigsaw puzzle on the bottom of their pool. Quality work, nope! Please save yourself some money and look somewhere else. BEWARE! Feel free to come take a look at my parents pool if you need some proof.

Padilla Pools redid our backyard. They refinished our pool, added a water feature, and removed all the old concrete patio and replaced it with travertine tile. The work was done on time and is of excellent quality. We couldn't be happier with the result.

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Update: a couple of years after they redid our backyard, we finally decided where we wanted a kinetic sculpture. That required cutting a 3" circular hole in the travertine tile, digging a hole, and cementing in the pole. We dropped by their office and talked to Mr. Padilla. He came right out and did the work (really over

I called Padilla Pools the beginning of August 2016 to get a quote as my wife and I wanted to get a new pool installed in our backyard. Within a week, the owner (or maybe the owner's son) came out, well after he was done, he mentioned I would get a quote within 3 days max (emailed to me), 3 days came and went, nothing. Then another 2 weeks went by, I called, he said oh, give me another week, all-in-all it was a month later (4 weeks) from the time I called, I to this day I "never" got a quote. This company is so unprofessional, lazy, and flaky.

I have never written a single bad review, but Padilla Pool is so horrible that I'm compelled to warn others. I actually hired Padilla Pool partly based on the reviews on Yelp.

Don't deal with Padilla Pool if you value your sanity and hard earned money. Not only the quality of work is questionable, they are completely unprofessional when it comes to communication and showing up for appointments, to completely ignoring you when you ask them to complete warranty work.

I spent $50k+ to have them remodel my pool and the hardscape around it. Within 4 months of project completion, we had 3

Exasperating experience. Extremely poor communication if any at all. Workers did not clean up after their work, the front office generally failed to communicate and it appeared there was no communication between the office and the work crews. This project took almost 6 months and while the finished product looks nice, from start to finish it has been a challenge working with this company. No one should suffer through a project like this.

Made an appointment with them. Rep arrived about an hour late. We talked about the pool- rep was pretty was nice. But after the initial appointment they didn't even bother to submit a quote or tell me why they didn't want to quote the job. If they want to waste my time then they get one star from me.

Choosing a contractor to come in and install a pool is a tough decision. From my experience in hiring contractors these guys were way ahead of the game. They scheduled a window to come out for the bid, and and held their appointment, the front office was easy and responsive to deal with. The workers were respectful and cleaned up any unnecessary mess on a daily basis. It was truly a flawless endeavor. I have recommend Padilla Pools to a few friends and they all feel the same. If you need a pool or want to get some work done on an existing pool, this is the right choice. I truly wish this

We used Padilla's Pool Remodeling to resurface our pool and were very happy with the experience. They were a pleasure to deal with and the pool looks great.

Awful, awful work! The most frustrating experience we've ever had. I had my pool redone and all my backyard paved. To be completely honest, the pool job was ok in terms of quality (hence the one star!). The paving part was a completely different story. I don't even know where to start and I don't want to get mad telling the whole story. So here it goes my summary: they took forever to finish the whole job (several weeks to what was agreed in the contract), someone from his team brought a potential client to show our backyard without asking permission to us first and the worst

I actually never had padilla work for me. I am actually glad that's the case.

I called them today to schedule an appointment. The lady on the phone was rude. The phone got disconnected somehow and I didn't bother calling them back

Rick and his plastering crew from Pailla Pool did an awsome job with my pool replastering last week. Rick is very professional and honest. The quote is very reasonable and the job is well done. During the demolition phase, they discovered that there is one extra layer of plaster that is underneathe the pool that we did not know of. Both Rick and the crew are so professoinal, they just worked extra hard with no complaints. They got the job done quickly and did an awsome job cleaning up after the demolition!!!!! I will highly recommend this pool compan and use them again in the future!

Thanks

Despite all the beautiful pix of blue water and that the ad that says they clean pools -- they don't.
The very pleasant person on the phone says they do construction only. So if you have a dirty pool, don't call Padilla. But if you want a pool that could get dirty and you are starting with dirt, give them a shout!

The one star is for wasting my time with the misleading ad on Yelp!

So happy with these guys... Their name is actually a misnomer as they actually do it all. We had been trying to come up with a backyard design that we liked for years. We paid 3-4 different companies (e.g. Red Roots, Stonebridge Pools, Loayza's, etc.) to design our backyard, however, none of them could come up with a design that we liked. After being referred to us by one of their former clients, we called Padilla's Pool Remodeling and they sent someone out to help us try to come up with a backyard design. They came up with a design that we loved. We hired them in October 2009 to