We look forward to serving all of your plumbing needs. We offer service and repair plumbing as well as new construction and remodel plumbing for residential and commercial properties. Arroyo Plumbing, Inc. started with one service plumber back in 1988. A vision of excellence in service to our customers is first and foremost.
After over 25 years a reputation of quality work and superior customer service has spread throughout the San Gabriel Valley and beyond. Arroyo Plumbing Inc. has had the privilege to serve hundreds of customers who have been very satisfied with our work. And as a result, they have spread the word throughout the surrounding communities.
To be referred by a happy customer is the biggest compliment any company could ask for and we are extremely grateful to our customers for their confidence in our work and willingness to tell others. Arroyo Plumbing offers a variety of plumbing services and retains licenses and certifications to assure our customers that our work is done in a professional, experienced, and courteous manner.
After over 25 years a reputation of quality work and superior customer service has spread throughout the San Gabriel Valley and beyond. Arroyo Plumbing Inc. has had the privilege to serve hundreds of customers who have been very satisfied with our work. And as a result, they have spread the word throughout the surrounding communities.
To be referred by a happy customer is the biggest compliment any company could ask for and we are extremely grateful to our customers for their confidence in our work and willingness to tell others. Arroyo Plumbing offers a variety of plumbing services and retains licenses and certifications to assure our customers that our work is done in a professional, experienced, and courteous manner.
Services
We want our customers to feel confident in trusting us to work on their plumbing needs and welcome them to get to know us. We take pride in our work and value positive customer relationships. Kevin Zimmerman grew up in Alhambra, Ca. He trained locally at a reputable plumbing shop in the South Pasadena area and attended L.A. Trade Tech.
Reviews (21)
William R.
Oct 05, 2021
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I called Arroyo Plumbing based on the recommendation of a friend, certainly not Yelp reviews. My experience with the company was not at all like the negative reviews I just read. I spoke with women in the office a number of times and each and every one was knowledgeable, professional and friendly, just like the technician who came out. It always feels expensive, but the Arroyo tech quoted me a price 1/3 what I had been quoted by New Generation Plumbing a few days before. Arroyo Plumbing is now my go to plumber.
Jeff Laun
Jun 27, 2021
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Sharon B.
Jun 16, 2021
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Called and emailed three weeks ago to schedule a back flow prevention test. Answered nicely and asked to mail in the city forms. Never got an answer since then! They could not find my forms! Called several times and never get an answer. Just don't use this company at all. Waste your time and mess up your things.
Patricia C.
Sep 15, 2020
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Hi Kevin, as you are the owner of this business I am extremely concerned. Leonardo came to my home and made my plumbing situation worse! I am truly disappointed with his deceitful behavior, he lacked skill, lacked experience, and even asked for bottled waters when he did not fix a single problem. He walked out and begged for 200.00 in cash, now I am left with an even bigger issue, he had placed 3 wax rings (which based on my research and I am not a plumber) you are not supposed to, and he clogged up my entire plumbing system and feces and coming through, water leaking down again, he had never
Salty Roe
Sep 12, 2020
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Rick K.
Nov 17, 2018
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After 3 1/2 visits and a $1350 bill, I was not surprised when I saw the other negative reviews on this page. I am a professional Architect, and the condescending attitude of the receptionist was equally matched by the service technician both of whom play the "blame the customer" very well. Eric does not return phone calls, but cashes the check which I wish I had never sent. The service guy's arrogance was annoying but no less so when he continued to reach over the fence to let himself into our gated yard. He spent hours and so far nothing has improved!
Carly N.
Oct 01, 2018
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Everything about my experience with this company was terrible. They called the day before to cancel our 7am appointment for the following day. (And to top it off, they charge you if YOU cancel or change your appointment in any way.) When they finally did show up for our scheduled appointment, they did $900 worth of work on our home. Only one month later, we had another issue with the same piece that they were supposed to have fixed the first time around. I called the lady and she was extremely rude. She told me that I should call another company because they were completely booked for the next
Ron A.
Jan 05, 2018
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John C.
Dec 01, 2017
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Ali M.
Feb 16, 2017
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I contacted Arroyo Plumbing to have them fix dripping faucet in my kitchen sink, their plummer checked the faucet and told me it cost between $480 to $500 to fix the drip. I refused to do the work and paid the service charge of $49.50. Then, I ordered a new cartridge and replaced the bad one which it stopped the drip. Cartridge including shipping cost me about $30 and the work took less than 10 minutes. So, I wanted to know how did they came out with such a high estimate. I stopped at Arroyo Plumbing office and asked the receptionist to talk to the owner. She said, the owner may not call me
Jimmy C.
Aug 31, 2016
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We called Arroyo Plumbing to get a quote to run water lines from a bathroom to another room. We received a quote from another company but the guy was not very helpful and getting the estimate was like pulling teeth. Eric, from Arroyo Plumbing, came out to do the estimate and was very professional, understood our needs and gave us some good suggestions. We had the estimate that afternoon. Work was completed in the amount of time they said it would take and did a great job. They had to cut through tile and concrete so I was concerned it was going to be a mess when they finished but the were
Pasadena G.
Dec 31, 2015
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Be careful! They will frankly lie or mis-represent.
I have used many local businesses, and have been very happy. But this one is another case....
Pricey estimate, but they charge service call fee which they use to try to ensure they get the job.
Find a mom and pop business locally! I got lower estimates and without service call fee!
I have used many local businesses, and have been very happy. But this one is another case....
Pricey estimate, but they charge service call fee which they use to try to ensure they get the job.
Find a mom and pop business locally! I got lower estimates and without service call fee!
Mary M.
Dec 30, 2015
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Michael H.
Feb 13, 2015
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Can't comment on their plumbing service but have used them for backflow testing for my house since I had the backflow installed. My experience is EXACTLY the same as others have written here. Every other year they would fail the test. I've repaired it twice replaced the device one based on their recommendation at the cost of hundreds of dollars. Wish I had read the reviews here about this first. Will find another company to do the test from now on.
Sam N.
Jan 01, 2015
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Lisa M.
Jul 15, 2014
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Trustworthy, fair, honest...not words usually associated with a plumbing business, but Arroyo is all of those and more. I know when I have a problem with my plumbing (and honestly, that's when I call!) Arroyo will give a fair price and excellent service. Plus, they have friendly, kind, skilled technicians. Since I don't know anything about plumbing I have to call someone I trust, they have exceeded my expectations every time.
Kgs E.
May 05, 2014
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I'm very disappointed in the lack of integrity of Arroyo Plumbing. I've used Arroyo Plumbing for over 20 years for my house and business and overall the service seemed to be fine. However, over the past 5 years, based on their inspection, I've had to repair and re-certify backflow devices twice at both my business and house. After Arroyo's latest inspection where they found the device defective again, I finally had another company check the backflow device at my business and, similar to Jeff C's experience, low and behold, the device passed. Obviously, I'm not happy
Jeff C.
Jul 05, 2013
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Had them test my backflow device which they have done in the past and they said it did not pass (2nd time in 5 years) and that it would cost $396 to fix. Well I know it takes at most an hour to repair and you can buy the parts package for $50-$70 and this was confirmed from another plumber. Anyhow had the backflow tested by another company and low and behold, the device passed the test. Not only was I going to be charged over double the cost to fix the backflow device, It didnt need to be fixed at all. Very disappointed and even called and complained and did anyone in the office care? NO. and to
Alex D.
Mar 26, 2013
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Mark F.
Dec 20, 2012
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Our second excellent experience with Arroyo Plumbing today. Noticed a small drip from a pipe in the basement and called at 8 am. Gracious receptionist told us we would be the second job for Brandon, probably about 10 am. She called back about 8:30 to report that his first job was very quick and that he would be early. Doorbell rang about 8:45. Within two hours, he had diagnosed and repaired the leak in the plumbing under our kitchen sink as well as repaired two faucets that required attention in bathrooms. We will call Arroyo Plumbers again for plumbing needs as we have found them to be responsive
J. T.
Jul 18, 2012
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TERRIBLE and UNPROFESSIONAL.
Does NOT do free estimates (charged a random amount - more than $100 -- to look at a variety of plumbing tasks and refused to apply it towards repairs unless you do the actual service within 10 days -- even if you can't schedule the work due to their own unavailability, you have to eat the cost of getting their estimate). It's almost like they don't want to get the job!
It worked out for the best because after getting competing bids from other plumbers, discovered that their estimates are also more than double the fees that other plumbers charge!
Does NOT do free estimates (charged a random amount - more than $100 -- to look at a variety of plumbing tasks and refused to apply it towards repairs unless you do the actual service within 10 days -- even if you can't schedule the work due to their own unavailability, you have to eat the cost of getting their estimate). It's almost like they don't want to get the job!
It worked out for the best because after getting competing bids from other plumbers, discovered that their estimates are also more than double the fees that other plumbers charge!
