Our name speaks for itself: Family Floors is a family-owned flooring business that prioritizes our customers' needs. We take the time to listen to your design and budget preferences so we can provide the exact flooring you need along with trusted guidance and services to help you outfit your dream home.
Enhance your home with a touch of softness and warmth that our carpets provide. Whether your setting is formal or informal, calm or high-traffic, we have the perfect carpet style for you. Check out our wide variety of stunning, stain-resistant carpets. Hardwood floors are elegant and inviting. With so many natural variations in wood, color and grain, it's no wonder they're so popular.
Match your lifestyle with our hardwood flooring options, available in solid and engineered wood. Capture the authentic look of real wood or ceramic tile or stone with our more affordable and resilient laminate options. Durable and fashionable, laminate is perfect for busy families who want beauty and style but at a more affordable price.
Enhance your home with a touch of softness and warmth that our carpets provide. Whether your setting is formal or informal, calm or high-traffic, we have the perfect carpet style for you. Check out our wide variety of stunning, stain-resistant carpets. Hardwood floors are elegant and inviting. With so many natural variations in wood, color and grain, it's no wonder they're so popular.
Match your lifestyle with our hardwood flooring options, available in solid and engineered wood. Capture the authentic look of real wood or ceramic tile or stone with our more affordable and resilient laminate options. Durable and fashionable, laminate is perfect for busy families who want beauty and style but at a more affordable price.
Services
At Family Floors, we value our customers and treat everyone like family. Our commitment to customer service and satisfaction has been the driving force behind our success in providing top-quality flooring and installation services for customers throughout Southern California. As a family-operated business, we understand the importance of building and maintaining trust with our customers.
At Family Floors, we specialize in personalized flooring services. We work hard to meet your unique flooring needs with the following range of customized services. Our team of installation professionals have extensive experience installing a wide range of floors for both residential and commercial spaces.
For a cozy, warm and beautiful flooring option, nothing compares to carpet. Providing plush comfort underfoot, carpet instantly makes any room or space feel more inviting and comfortable. We carry a large selection of durable carpets that range in a wide variety of colors, styles, fibers, sizes and prices.
Our team at Family Floors want you to be as well-prepared as possible for your carpet installation day. Knowing what to expect before during and after your carpet installation will make it easier on you and your family. This way, you'll have a good start to truly enjoying your floor covering experience for years to come.
Reviews (8)
Jennifer Mayer
Jul 18, 2021
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We have nothing but good things to say about Family Floors! From start to finish the whole team was professional, caring, and they took clear communication to a whole new level! They refurbished 1200 sq ft of hardwood floors in our house and installed new baseboards! When the stain didn't come out quite right the first time on the floors, they came back the next day to fix it and make everything right! During the whole process they were caring and friendly.
We strongly recommend Family Floors as a great company to work with for professional service from quote to install!
We strongly recommend Family Floors as a great company to work with for professional service from quote to install!
Sean Lucero
Sep 19, 2020
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Used this company thru Costco a few years ago. Went well. Paid a premium price but work was good. I really tried to use them again this week to do the second floor of my home. I really tried.
We went to their showroom in Dec and I called them this week for an updated estimate.
When I emailed Jay and Melissa back to question the estimate price, which seemed high.....$4.59 per SF for Coretec plank and $3.50 per SF to install. and requested a better price..the response I got via email, came across as very sarcastic, disrespectful and catty in tone.
Get this - Jay instead referred me to Lumber Liquidators
We went to their showroom in Dec and I called them this week for an updated estimate.
When I emailed Jay and Melissa back to question the estimate price, which seemed high.....$4.59 per SF for Coretec plank and $3.50 per SF to install. and requested a better price..the response I got via email, came across as very sarcastic, disrespectful and catty in tone.
Get this - Jay instead referred me to Lumber Liquidators
Patti Wolf
Jun 27, 2020
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Dave Bennett
Nov 12, 2018
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Finished product for LVP tile in kitchen looked excellent when finished, but did have some heartache along the way.
Initial meeting and quote was easy and staff was professional and courteous. Problems arose from subs used to install. Didn't remove all levels of vinyl flooring, as quoted, before laying self leveling compound which lead to uneven surface from hardwoods to LVP.
Subs came without materials and ending up borrowing some of my tools to finish the job-- bucket was left full of self leveling compound and thrown away, headlamps were needed because subs left for 4-5 hours to get more material
Initial meeting and quote was easy and staff was professional and courteous. Problems arose from subs used to install. Didn't remove all levels of vinyl flooring, as quoted, before laying self leveling compound which lead to uneven surface from hardwoods to LVP.
Subs came without materials and ending up borrowing some of my tools to finish the job-- bucket was left full of self leveling compound and thrown away, headlamps were needed because subs left for 4-5 hours to get more material
Kathy Spino
Sep 21, 2018
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My experience with Family Floors was positive. The employees at the store were very helpful and the selection of carpeting was great. The customer service was excellent. I received a call from their customer service while the installers were working and after they had finished to make sure I was satisfied.
John Cochran Iii
Aug 04, 2018
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I was fortunate enough to do business with Jay, Melissa, and the employees at Family floors for 4 years. Their stores are well kept, are constantly getting updated with the latest in flooring trends, and they are consistently providing excellent customer service. This is one of the best flooring stores in Orange County and highly recommend going to either of their locations in Long Beach or Westminster!
Michael Bolles
Jun 12, 2018
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Adreana Langston
May 24, 2018
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Google Maps still shows a photo of the domed building on Spring and Woodruff as the storefront. That is NOT the 6000 block of Spring it is a now defunct location at the 5000 block. Knowledgeable and friendly staff. Staff is very responsive via email and text about pricing, stock and making appointments to have property measured. 3rd generation family owned business. The showroom on Spring is smaller than the main showroom so selection is tighter.
