At MBM Moving Systems, we offer the highest level of customer care. Our local moving teams are made up of highly experienced and hardworking professionals. Whether you are moving locally or coast to coast, our 20 years experience allows us to make sure your move goes as smooth as possible! MBM moving systems was built on long distance moving.
Moving into a new home, in a new city, with a new job, registering the kids in a new school, and transferring driver's licenses are all examples of what can cause stress when relocating to another state. Long Distance moving is MBM's foundation, and we pride ourselves in understanding a customer's needs when moving out of state.
Choosing a qualified mover with years of international moving experience is the first and most important step when moving to another country. Remember you are not just moving your belongings from one place to another, you are moving to a new country and you may encounter different regulations, customs, taxes etc.
Moving into a new home, in a new city, with a new job, registering the kids in a new school, and transferring driver's licenses are all examples of what can cause stress when relocating to another state. Long Distance moving is MBM's foundation, and we pride ourselves in understanding a customer's needs when moving out of state.
Choosing a qualified mover with years of international moving experience is the first and most important step when moving to another country. Remember you are not just moving your belongings from one place to another, you are moving to a new country and you may encounter different regulations, customs, taxes etc.
Services
MBM Moving Systems is a worldwide transportation company offering moving, storage, freight, electronics/sensitive products and records management services to corporate, commercial and residential customers. Our seamless and innovative approach in handling all aspects of your transportation needs, from start to finish, ensures first class quality service.
Each team member is trained and tested on how to properly handle your belongings. Training includes things as basic as how to greet the customer to something as challenging as moving a baby grand piano up two flights of stairs. And because we at MBM Moving Systems are constantly striving to provide you with First Class Quality Service, each customer is sent a customer service survey.
Moving long distance can be a stressful time in a person's life. New home, new city, new job, registering the kids in a new school, opening up new accounts, transferring driver's licenses are all examples of areas that can cause stress when moving to another state. The actual move should not be something that you worry about.
Corporate relocations go beyond trucks, packing and moving; they require trust, integrity and peace of mind. At MBM Moving Systems, we pride ourselves in offering individualized relocation packages that will meet not only the every one of our employee's needs, but also your company's needs. Treating your employees as if they were our family, that is what we strive to achieve in a corporate move.
Reviews (24)
Toni H.
Apr 16, 2018
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I just relocated to Greensboro and had my things in a private storage until I could find an apartment. I called American Van Lines based on the reviews at consumeraffairs.com. I have only used long distance movers before, but because of just moving here, I don't know anyone that could help me move, so I called and they fit me in with only 3 days notice. They sent 2 men. Once we got to my apartment, the first thing they did was put down floor protection! My long distance movers never did that. They put my bed back together, reassembled my kitchen table and reattached my mirror to my dresser
Lawrence J.
Mar 28, 2018
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Buyer beware. MBM Moving Systems will carelessly damage your property during the move & they will not honor the full valuation protection coverage.
I paid for full valuation protection for my move & MBM is not honoring it & is not fairly valuing the items in my claim. MBM consistently undervalues the items & even rejected items even though the movers caused all of the damages, yelled, insulted, intimated me & refused to document the damages in their paperwork.
MBM rejected some items claiming they were packed by owner. There were absolutely no items packed by owner. The
I paid for full valuation protection for my move & MBM is not honoring it & is not fairly valuing the items in my claim. MBM consistently undervalues the items & even rejected items even though the movers caused all of the damages, yelled, insulted, intimated me & refused to document the damages in their paperwork.
MBM rejected some items claiming they were packed by owner. There were absolutely no items packed by owner. The
Chanelle S.
Mar 21, 2018
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I moved 5 hours across the state with MBM/American Van Lines. I had a great experience unlike some of the other reviews! The quote was reasonable and based on weight, not hours, and the moving coordinator was very friendly. The movers loaded my things one day and delivered them the next. They were also very friendly and thorough in protecting my items. Each item was labeled and inventoried at my old home and then checked off as it was brought into my new home. I would use their services again.
Amy S.
May 31, 2017
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I was moving a small amount of valuable items across the country. This moving company won the contract through American Van Lines (the company we hired). The moving men seemed nice enough, polite, and timely enough - but they damaged an antique buffet that is not replaceable. They also damaged a tool box - the driver took pictures of all of those and told me he'd start the claim. He did not. The company refused to even acknowledge damage to the tool box - they said it wasn't noted (obviously the pictures weren't shared as promised by the delivery driver). In regard to the damaged
Lauren L.
Aug 10, 2016
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This company is sub contracted from American Van Lines. Here is our experience:
The rep for the company was dishonest so many times and it really impacted our move. The biggest issue though was the lack of communication from the moving coordinator at MBM and their lack of visibility as to when our movers would actually arrive.
- We were told our move could take place on a Sunday. That is actually the day their crew resets their hours and only 48hrs ahead of time were we informed that we needed to move on Saturday instead.
- The rep pointed out that American Van Lines is the company to move
The rep for the company was dishonest so many times and it really impacted our move. The biggest issue though was the lack of communication from the moving coordinator at MBM and their lack of visibility as to when our movers would actually arrive.
- We were told our move could take place on a Sunday. That is actually the day their crew resets their hours and only 48hrs ahead of time were we informed that we needed to move on Saturday instead.
- The rep pointed out that American Van Lines is the company to move
Mike E.
Jun 22, 2016
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Unethical predatory practices with estimates that are market appropriate until they show up to pack. How do professional estimators do their job to "win " business and packers are empowered to refuse to work unless you agree to them jacking up the price by 2 to 3 times estimate?
Do not use them as they are not professional. Bait and switch is their game. There is a special place (in jail) for these type people.
Do not use them as they are not professional. Bait and switch is their game. There is a special place (in jail) for these type people.
Justin E.
Jun 21, 2016
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S. H.
May 18, 2016
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If no stars were possible, that would be the review. They're rude, unprofessional, physically abusive, and literally broke everything. Not one box arrived without water damage or broken items...and they packed! If someone could explain how you snap a solid oak desk in half and a vacuum into 4 pieces, let me know. Run!!!
Steph G.
Feb 28, 2016
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It's said that "the customer is always right." I can assure you if you hire American Van Lines/MBM Moving for your move, this is not the case. By far, this is the worst customer experience that my husband and I have ever encountered. (If I could give 0 stars on Yelp, I would, but 1 is the lowest rating.)
We contacted American Van Lines/MBM Moving to facilitate our cross-country move to Texas. Without getting into all of the details, here's a list of things that went wrong:
1. Were assured they could pack and load our 3-bedroom house in 1 day so we could be out and close on
We contacted American Van Lines/MBM Moving to facilitate our cross-country move to Texas. Without getting into all of the details, here's a list of things that went wrong:
1. Were assured they could pack and load our 3-bedroom house in 1 day so we could be out and close on
Andi J.
Dec 26, 2015
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Updated Review:
Initially, I had a difficult experience with my move last year. The owner of the company contacted me directly to find out the surrounding details and see what he could do to make it right. He took it upon himself to personally ensure my satisfaction with the resolution of the issues. I think it says something when the owner of a company is directly involved in customer service and satisfaction. I appreciate the business ethics exhibited by the owner, along with the prompt action taken to resolve the outstanding claim. I will consider using MBM for my next move.
Initially, I had a difficult experience with my move last year. The owner of the company contacted me directly to find out the surrounding details and see what he could do to make it right. He took it upon himself to personally ensure my satisfaction with the resolution of the issues. I think it says something when the owner of a company is directly involved in customer service and satisfaction. I appreciate the business ethics exhibited by the owner, along with the prompt action taken to resolve the outstanding claim. I will consider using MBM for my next move.
Terry Gower
Dec 24, 2015
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Every person I spoke to at MBM regarding our move was very customer oriented, courteous, and concerned about us having a great moving experience. The moving crew was fantastic. They all did their best to make sure our property was not damaged when packing, moving, and filling the moving van. They all were friendly, respectful, courteous, hard working, and answered questions without hesitation.
There were no major glitches, except there was a discrepancy regarding the amount of boxes and types to be used once the crew arrived and we showed them what was to be packed for two different delivery locations
There were no major glitches, except there was a discrepancy regarding the amount of boxes and types to be used once the crew arrived and we showed them what was to be packed for two different delivery locations
Jerry M.
Oct 30, 2015
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DO NOT USE-Check scan reviews --BBB Complaints etc..They were three days late picking up and are now two weeks late delivering... Nothing but lies from there people.. They can't even keep to the same lie... Please do a lot of homework and avoid these people .. This is the WORST COMPANY I HAVE EVERY DEALT WITH
Robert Fussell
Oct 19, 2015
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I was very pleased with my moving experience with MBM. My inquiries were handled professionally. The service representative was cordial and helpful regarding all my needs. I made several changes and they were all handled promptly and to my satisfaction. The packers/movers were friendly and very helpful. They handled my items with upmost care, warping all the items carefully. My only suggestion would be that the estimated cost was higher than the final cost. In hindsight, I regret that I did not have more items moved with MBM. On the day of the move, I also realized that I had some items that I
Scott M.
Aug 12, 2015
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Moving is not something that is usually an enjoyable experience. The team that we worked with from MBM (American Van Lines) did everything they could to make our recent cross-state move a great experience. From working with our schedule to going the extra mile to get us moved in ahead of the recent winter storm that hit the east coast... The team of movers, the driver and the folks at the call center were all professional, curious and more than pleasant to deal with. I hope it will be years before we have to move again, but I will not hesitate to call on MBM for our next move.
Michael S.
Aug 10, 2015
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I recently moved from Greensboro to Concord. I contacted MBM and spoke to someone who I thought to be very knowledgeable about moving. I told him my needs and asked plenty of questions. I have been burned my movers before so I wanted to be sure I got a good company.
Basically what it boils down to is that I recently sold a house and rented a 20 foot uhaul which was filled up with garage stuff and a freezer, washer and dryer, patio set, dining room table and various other things. I described this in detail to MBM and said they did not bill per item but by weight. They estimate for 1250 pounds
Basically what it boils down to is that I recently sold a house and rented a 20 foot uhaul which was filled up with garage stuff and a freezer, washer and dryer, patio set, dining room table and various other things. I described this in detail to MBM and said they did not bill per item but by weight. They estimate for 1250 pounds
Jake Smith
Jul 30, 2015
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I have gone through multiple out of state moves as an adult and hired professional movers for all of them. I can say without a doubt that my move with MBM in the Summer of 2015 was the best. We moved from North Carolina to Ohio and from start to finish MBM did exactly what they told me they would do. My estimator, Brock, was excellent and honest and stayed in contact with me throughout the entire process. The driver and crew were amazing. The same crew that picked me up also unloaded me. They were on time for pickup and arrived in Ohio a few days later with my goods, just as they told me they would
Lawrence Boonin
Aug 06, 2014
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It was my very first time moving on my own and I had thought it would be cheaper to do it myself. My brother agreed to help me but it was such a hassle trying to find an affordable moving truck and packing materials. When I compared the cost of moving by myself, it turned out that I would be spending roughly the same amount but I would have to do all of the moving and driving myself. It was then that I figured I would be better off hiring professional movers. All of my neighbors spoke very highly of MBM Moving Systems so I figured I should give it a try. The movers that were assigned to our move
Steve I.
Aug 01, 2014
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I was a bit nervous, I ll admit. I know that MBM pulled down 2.5 stars on Google and less on Yelp. But I choose them because no other mover tried to get my business as hard as MBM and no other was as professional in trying to get my business. And, they made me a better offer than any other mover. MBM let me place my own locks on the truck for storage. Other movers basically hung up on me when I said that I wanted my own locks on the truck. Also, to make things more unnerving, I changed the load and delivery dates 3 times. I just knew it was going to be all wrong. **Note: I only moved 5 miles but
Kristin R.
Jul 10, 2014
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I have moved a lot so I've had my share of experiences with moving companies. This is by far the WORST moving company I have ever dealt with. They seemed attentive on the phone and had some good (albeit probably fake) reviews online. They also offered me one of the best deals for a cross-country move so I decided to take my chances and go with them. Bad decision. They picked up my stuff 2 hours late in NC - the movers themselves were fine and did a good job. I drove up to Providence and then didn't see my things for almost a month. This is absolutely ridiculous and unacceptable. I lived
Arnold Nerona
Oct 13, 2013
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I heard about MBM from a family friend who spoke very highly of this moving company, so I expected decent results.
The movers arrived in time and carefully packed and loaded all of my items as if they were moving their own things. I took delivery at my new location on a scheduled day and time. I couldn’t be happier since nothing got damaged even though I expected some things to be.
If I need to move in the future, I will definitely be calling MBM.
The movers arrived in time and carefully packed and loaded all of my items as if they were moving their own things. I took delivery at my new location on a scheduled day and time. I couldn’t be happier since nothing got damaged even though I expected some things to be.
If I need to move in the future, I will definitely be calling MBM.
David Schubert
Sep 28, 2013
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I moved only a couple of times in my life with no professional assistance. Last time it was a decade ago, so I had no clue where to start in order to handle this move. Our close friend advised us to call MBM Moving Systems. So we did, and several other local companies as well. Though MBM’s quote was a little higher I was impressed with the professionalism Jason answered my questions and thorough questionnaire we went through for precise estimate. Some things could easily be replaced but when it comes to antiques, we just did not want to take any chances.
When the movers arrived at our house
When the movers arrived at our house
Mary Marioni
Aug 31, 2013
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Our family has always used professional movers when we moved and quite often we had to replace or repair something after moving. We vowed never to use movers again, but as it had gotten closer to our moving date, there was no choice but to use a moving company if we were ever going to get everything done in time.
We Googled for a moving company, skipped the ones we used before, and decided to try MBM.
It was surprising to find that MBM movers were actually on time unlike most of the moving companies we had used in the past. The movers were approachable which made it easy to ask questions about
We Googled for a moving company, skipped the ones we used before, and decided to try MBM.
It was surprising to find that MBM movers were actually on time unlike most of the moving companies we had used in the past. The movers were approachable which made it easy to ask questions about
Stephen C.
Sep 21, 2011
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I gave this company 2 stars solely because I do not want it to get filtered like the other 25 1 star reviews. This was the worst customer service experience of my life, bar none. The worst part about the move was not that it was delayed 5 times and arrived 17 days late, but that I called customer service ~120 times in the last 3 weeks, and they answered the phone maybe 8 times. Not one of my voicemails was returned. When I asked to speak to the customer service supervisor, they said "it doesn't work like that. I'll give them a message to call you." Of course, I asked for the
Dan P.
Apr 16, 2010
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