Fast, convenient, and stress free environment while waiting on service completion. Ran into sales person, she took time to exchange pleasantries; service people courteous, professional, strait to point. Expecting a long relationship with Jay Wolfe and so far everything is great and I love my car! Service Manager, Dusty, had a caring approach and I knew from the moment we started talking I was going to be well taken care of.
I drove in with a 2008 Acura MDX, that I bought from Jay Wolfe 9 years ago, that was not running well, throwing what seemed like every dash light it had. He quickly diagnosed the issue because the dash lights and no. I most appreciate that they listened to my requests. I was shopping for my teenager for a college car.
I was upfront and said I need something I can pay cash for. All other dealerships tried to convince me to use cash for down payment and go with small payment. Norm and Steve worked together to find me a perfect Honda CRV that had just been tr. When you trade-in your old vehicle, the state only charges sales tax on the difference of the purchase price of your new car minus the trade value of your old car.
I drove in with a 2008 Acura MDX, that I bought from Jay Wolfe 9 years ago, that was not running well, throwing what seemed like every dash light it had. He quickly diagnosed the issue because the dash lights and no. I most appreciate that they listened to my requests. I was shopping for my teenager for a college car.
I was upfront and said I need something I can pay cash for. All other dealerships tried to convince me to use cash for down payment and go with small payment. Norm and Steve worked together to find me a perfect Honda CRV that had just been tr. When you trade-in your old vehicle, the state only charges sales tax on the difference of the purchase price of your new car minus the trade value of your old car.
Services
With the completion of our brand new facilities, Jay Wolfe Acura has raised the bar again. From its expanded size to its beautiful finishes, when you pull in to have your vehicle serviced, you will feel as though you've been transported to the lobby of a beautiful hotel. With an expert staff of Service Advisors and Acura Certified Technicians, you will be treated to a world class experience unavailable anywhere other than Jay Wolfe Acura.
573 horsepower, a 9-speed DCT transmission, Sport Hybrid All-Wheel Drive, and an exquisite design - what's not to love? The 2019 Acura NSX is the epitome of performance and luxury with standard Black Milano leather and Alcantara, AcuraWatch technology, ELS Studio Premium Audio, and satellite-linked Navigation.
Protects your vehicle for a year & includes Tire & Wheel Protection, Windshield Protection & a Paintless Dent Repair plan.* Provides your vehicle with 10 Oil Changes & 10 Tire Rotations based on Maintenance Minder Recommendations.* Protects your vehicle for a year & includes Exterior Painted Surfaces Protection, Headlight & Taillight Lens Protection & Alloy Wheel Protection.*
Acura's next-gen supercar, the 2020 NSX, is available today. Its hand-built hybrid powertrain makes 573 hp that transfers power to the pavement at all four wheels. From its monocoque engineering and high-performance Brembo brakes to its premium cabin designed for driving purists, the 2020 Acura NSX always delivers on its promise of a dynamic driver's seat experience.
Reviews (25)
Kristi Murray
Dec 18, 2021
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You have got to be absolutely brain dead to purchase a vehicle from Jay Wolfe. I’m going to do my best from name dropping but here we go: I purchased a 2014 Acura RDX from Jay Wolfe Acura on March 18, 2021. I started having issues & took the vehicle back in on April 7, 2021. I was told a list of things were wrong & needed to be completed. I hadn’t… had my car a month at this point. After the service advisor told me this i requested that someone higher up call me. They didn’t. So the GM (the biggest coward ever) had called me & left a voicemail asking how my
Jay R.
Nov 05, 2021
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I inquired online about a used Cadillac with 4000 miles on it. I promptly got a call from them and discussed a few things I needed to complete a transaction. I do not live there so I was going to have to fly in or have it shipped. The lady that called said she would refer me to her sales manager Danny Martin and he called. I asked can I get picked up at the airport and can I do the paperwork prior to arrival as to streamline my time(Bought several cars like this). He stated let me take some detailed pictures and I will get right back to you. Well he never called back. I wanted the car so I called
Adnan Merdzic
Oct 05, 2021
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Contacted the sales department about buying a certified Acura, was willing to drive from St. Louis Mo - Kansas City Mo in order to purchase the car. Did not haggle on the price even offered to pay a down deposit. To show I am serious about purchasing the car. I told them I can bring a cashiers check. In the amount for the car. They said the only… way to buy it was with a direct deposit from a bank. Kinda fishy to me. Then their sales manager told me he will try to work something with me, and he was going to contact me by the end of the day. Never got a phone call. After reading the negative
Donovan D.
Sep 22, 2021
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My car was having an issue and I purchased it at Jay Wolfe and had a 3 year warranty on the vehicle. I took it in 3 separate times (over the span of a few weeks) and the issue was never resolved. The first two times they stated that they fixed the issue, but the car was still making the noise and the third time they stated that the issue wasn't covered under my warranty. I wasted so much time going back and forth there and nothing was ever solved. Would not recommend doing any business at this dealership
Clarissa S.
Jul 24, 2021
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I have driven my Acura TSX for 12 years and decided to upgrade to a MDX Advance package. I was told that I had to accept these extra dealer packages that were added to the car. I said I don't want the packages because it's just driving the price up more. I told Mike Ramos ok fine then because I want the car. I was very disappointed with the lack of professionalism and communication from Mike. Important information about the car was left out of the agreement. I received sub par customer service due to not clearly communicating with me during the ENTIRE process. I was floored that my
Doug D.
Jun 22, 2021
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When we purchased our 2018 Acura, we were told that we had bumper to bumper coverage with the extended warranty. When we took our Acura in for service, we were charged $400.00 for computer upgrade to our transmission. I feel that the extended warranty should have covered it because the SUV didn't shift gears smoothly.
Rob C.
Jun 18, 2021
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T. B.
Jun 15, 2021
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Amanda K.
May 13, 2021
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I purchased my car and the platinum warranty in 2015 (this is my 2nd Acura from Jay Wolfe). I've had to replace the battery 3x in 5 years. The 2nd one was replaced under the warranty, but 30,000 miles and 2 years later they refused to replace what they again say is a faulty battery under the warranty BUT if I buy a battery for $200 they will cover that battery for 100 months. It makes zero sense. Wait is always longer than I'm told. Not friendly to women.
Samuel R.
Apr 25, 2021
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Barbara Becker M.
Apr 25, 2021
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Julie B.
Apr 14, 2021
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Kristy Lochman Early
Mar 30, 2021
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D. P.
Mar 14, 2021
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Initially when we got there we felt like nobody wanted to help us. After a while we were greeted by a salesman that seemed very busy but he stopped and flipped our whole experience! He genuinely provided the customer service that every dealership should provide. Thank you Norm for making us feel comfortable and welcoming!... we love our new car!!!
Chris K.
Mar 10, 2021
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DO NOT RECOMMEND. Took my TL in for service (bought it new from dealership) last week and Dylan Collins was the person who helped me. I waited over 2 hours and usually they come out and walk you through their findings and recommendations to fix any issues. He said my car was ready and I thought everything was good. Turns out, I had a few things that needed to be fixed (according to the printed report given to me). He just took my CC and away I went. Then, I read the invoice in more detail.
Called the manager (Brian) after reading the report because 1) they did work that was not necessary (tire
Called the manager (Brian) after reading the report because 1) they did work that was not necessary (tire
Cheryl G.
Mar 05, 2021
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Tyler Petitt
Feb 18, 2021
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My wife and I worked with Jimmy Carpenter to purchase a certified used Acura MDX. Jimmy made the entire process easy and answered all of our questions. He took the time to show us around the dealership and made sure both of our settings and phones were correctly set up in the vehicle before we drove away. We appreciated the professional attitudes… of everyone that helped us. Jay Wolfe’s prices are fair and Jimmy left us feeling reassured that he would take care of us if we needed anything going forward. We recommend working with Jimmy for your next vehicle purchase!
Jordan F.
Nov 11, 2020
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Quality visit and service from salesman Norm Dean. There was some miscommunication in the accounting department that led to some frustrating moments, but a deal was eventually reached. The service department could use some better review - after driving my used car for little time after sale there were hidden maintenance issues that arose that went undiscovered by the service crew. These issues and the service and parts needed for fixing the car were not covered by the warranty provided by Jay Wolfe, indicating some limits they are willing to go for their customers.
Although the customer service
Although the customer service
Veronica Wright
Nov 03, 2020
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Khryssie H.
Oct 25, 2020
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Toni A.
Oct 24, 2020
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Staff were friendly, knowledgeable and professional. Didn't feel like they were pressuring me to pay extra repairs and services that weren't needed. Jerry and Ryan took excellent care of me.
The fully stocked snack and beverage bar is a nice touch for customers while they wait.
Staff and customers wore masks.
I'll be back.
The fully stocked snack and beverage bar is a nice touch for customers while they wait.
Staff and customers wore masks.
I'll be back.
Rachel B.
Sep 04, 2020
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Devi Black
Aug 27, 2020
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Evan Roberts
Mar 14, 2020
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My family took our vehicle in for routine maintenance. They crashed our car through their own garage door, and into the property fence. They gave an estimate of nearly $16k to repair damages they caused. They then attempted to sell us a new car only giving us a trade in value for the wrecked car! Long negotiations later we agreed on a price for a… vehicle. We weren’t made whole as we had to take out an additional loan we weren’t expecting to have but we wanted the headache to end. Later that week they informed us THEY messed up the paper work and missed a charge so they&rsquo
Alicia V.
Dec 19, 2019
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