With expert auto technicians who know Acura models from any year, inside and out, our service center near New Braunfels, San Marcos and Boerne will prove over and over again to be your best bet for routine maintenance and any repairs. Gunn Acura in San Antonio is your hometown premier Acura dealer!
Our dealership offers a large selection of both new and pre-owned vehicles, so you are sure to find what you?re looking for. From the moment you start working with our experienced and personable staff, you are fully supported by the Gunn philosophy so we can get you, a valued customer, on the road as quickly as possible.
The Gunn philosophy allows you to buy with confidence with our One Simple Price Promise guaranteeing you an upfront outstanding price on the Acura of your dreams! Your satisfaction is vital to our success and we look forward to making sure your next car-buying experience as enjoyable as possible. If you?ve been looking to get behind the wheel of an Acura, look no further!
Our dealership offers a large selection of both new and pre-owned vehicles, so you are sure to find what you?re looking for. From the moment you start working with our experienced and personable staff, you are fully supported by the Gunn philosophy so we can get you, a valued customer, on the road as quickly as possible.
The Gunn philosophy allows you to buy with confidence with our One Simple Price Promise guaranteeing you an upfront outstanding price on the Acura of your dreams! Your satisfaction is vital to our success and we look forward to making sure your next car-buying experience as enjoyable as possible. If you?ve been looking to get behind the wheel of an Acura, look no further!
Services
At Gunn Acura, we run on transparency, efficiency, and sincerity. With exceptional customer service that goes the extra mile, honest and affordable prices, and a wealth of inventory, you're sure to enjoy the car-buying experience at our Acura dealership. We offer a wide selection of new Acura models at our San Antonio area dealership near New Braunfels, and our sales team is more than happy to help you get behind the wheel.
At our Acura dealer in San Antonio, we know how important it is to keep your car in tip-top shape for long journeys or short ones. Your Acura is a superior vehicle, and the certified Acura experts at our service department are determined to keep it that way. Your Acura should receive regular maintenance to ensure that it runs as it's supposed to, and that's why Gunn Acura offers service and repair.
The experienced certified Acura technicians at our San Antonio service center know how important it is to keep your vehicle operating at peak performance. To run correctly and well, your car requires regular maintenance. With our online form, you're able to schedule your Acura service and ensure your car is prepared for anything.
During these challenging times your vehicle should be the least of your worries. That's why Gunn Acura is here and committed to helping you in any way we can. Whether you simply have questions, wish to 'Test Drive @Home', or want to complete the entire purchase @Home - Gunn makes it Real. We've taken difficulty out of the equation to make buying a car @Home simple and easy.
Reviews (29)
Doris Clarillos
Feb 01, 2022
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Stopped by last week at Gunn Acura for a quick maintenance. Brandon has been my main point of contact and has been very friendly and easy to work with. It’s challenging finding great reps at dealerships and happy to have Brandon there to help. Informative, courteous, and easy to talk to about my car needs.
Highly recommend!
Highly recommend!
Marisa N.
Jan 29, 2022
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By some reviews, I see there are some that support this dealership, however, our terrible experience with Paul at Gunn Acura was awful and is worth sharing. It completely underlines why SOME car salesmen have the bad reputation that they do.
We test drove a TLX on Wednesday and were very interested. Our second car, that we intended to replace with the TLX, was over at Land Rover SA with a fix being wrapped up. Paul reached out to ME by email, two days later on Friday morning, inquiring about our Land Rover. I let him know that we were heading to Land Rover that day at around three (to sell it
We test drove a TLX on Wednesday and were very interested. Our second car, that we intended to replace with the TLX, was over at Land Rover SA with a fix being wrapped up. Paul reached out to ME by email, two days later on Friday morning, inquiring about our Land Rover. I let him know that we were heading to Land Rover that day at around three (to sell it
Thomas Dellaca
Jan 28, 2022
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My used vehicle purchase was completed by an excellent sales and finance team. Adam, my salesman had everything regarding vehicle carfax, inspection reports and service paperwork ready for my inspection. My vehicle purchase was seamless pressure free and fast.
I do appreciate that the vehicle I purchased had been fully inspected and all of the service was caught up. Fantastic to see that they are making sure they are selling solid vehicles. Also, nice to have a three month warranty for peace of mind.
High marks to everyone at Gunn Acura!
I do appreciate that the vehicle I purchased had been fully inspected and all of the service was caught up. Fantastic to see that they are making sure they are selling solid vehicles. Also, nice to have a three month warranty for peace of mind.
High marks to everyone at Gunn Acura!
Kimberly Owens
Jan 22, 2022
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What an awesome car buying experience!!! Found a car I wanted, went in, test drove it and bought it. No haggling price, no pushy salesman and no going back and forth with the finance manager. Blake got it done quick, fast and in a hurry. Very pleased with his service and professionalism. Will go back if I ever need another vehicle.
Bobby McVey
Jan 20, 2022
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Everyone in the service department and the manager were helpful, but if I had gotten good tires put on my car or told that , at the time I bought it, that they were bad tires and very dangerous , I would have bought some good tires. Then it would not have been a problem. I do like the car and so far it has been a good car.
Gus Espinosa
Jan 08, 2022
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Service advisor (Jose) was great. Very informative and polite. My issue is with the courtesy car wash and vacuum. I shouldn’t have to wait 2 hours for that service. If the team cannot perform the service, don’t offer it. This is the second time the courtesy car wash and vacuum take over an hour to complete. Makes me not want to go back
Hilary Wooldridge
Jan 05, 2022
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I purchased a car from Paul Pedraza at Gunn Acura a few days ago and had the best experience. He was a super nice guy and did not pressure me at all. The experience was a really pleasant one and I did not feel like I was there forever and just waiting around doing nothing. I ended up with a car I LOVE that has a warranty that will last for a very long time. Thank you, Paul and Gunn Acura for exceeding my expectations!
Ramie Frantz
Jan 03, 2022
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I had a great car buying experience at Gunn Acura. Blake helped me with my purchase and was quick to respond and provide communication even through the busy holiday season. I feel that the deal was very fair and they even let me have the car for 24 hours to test drive and have my mechanic look it over! I took the vehicle back requesting that a couple of small things be done to the car and after everyone agreed, the car was returned spotless (inside and out) to me.
Fernando R.
Dec 19, 2021
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I HIGHLY recommend GUNN ACURA. Paul Pedraza (ask for him) gave us amazing service, as did Cory (Finance Manager) and their boss Justin. They were all super friendly... they all treated us like family. We couldn't have had a better experience. We got a great trade in value and I got my wife the car she's been dreaming about. What else can I say? Fast service... they had the goods... I'm definitely buying my next car from them.
Scott Flint
Dec 16, 2021
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Update: While my experience a couple of years ago was less than pleasant, my experience this year completely wipe the slate. Blake was professional and really seemed to care. They gave me the highest quote for my trade in. They were able to beat the interest rate on the bank loan I had already acquired by half. Highly recommend Gunn Acura…I will definitely be a return customer. Love my new RDX!
Bill Lee
Dec 15, 2021
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Holly Cox
Nov 25, 2021
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Entire process was easy and smooth, traveled from out of town for a specific vehicle. Did online financing approval and completed apps via email. Salesman Ali was very attentive and easy to work with. Financing agent Corey was very friendly and made the transaction stress free. They also gave me top dollar for my trade in! Will definitely be back for my next vehicle!
Joe R.
Aug 16, 2021
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Victor R.
Jul 17, 2021
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I came here to SELL a car rather than buy one. I had been to 3 other dealerships and they kept on low-balling or lying to me. I came here and it was a 180. They took their time to look at my vehicle, drove it around and had me get a 10 day payoff quote. They offered me a more than fair price and less than an hour later we had a deal. When I decide to buy a new car soon they are my FIRST stop.
Tanya C.
Oct 16, 2020
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I absolutely hate going here for service! Every time I go in for an oil change I come out needing thousands of dollars in repairs. Well last time I was there they said my car was leaking oil. So I took it to two other places and they both said my car was not leaking oil. I took it in today for an oil change and guess what! They said it again! I should know better taking my car there but thought I would give it a try. On top of taking two hours for an oil change I will never go back there again! They are so dishonest!
Yuesheng L.
Jul 20, 2020
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Update:
Although the service manager never really got back to me about my prior complaints, I have had positive experience in my recent services and repairs. I like that they posted all of the routine maintenance prices on their website, which are actually not much higher than some independent shops and maintenance part and job quality is definitely better than the generic shops. I found myself still coming back here for services for my Acura's also because of the convenience of longer working schedules, loaner car, complimentary car wash, and the nice waiting area.
Although the service manager never really got back to me about my prior complaints, I have had positive experience in my recent services and repairs. I like that they posted all of the routine maintenance prices on their website, which are actually not much higher than some independent shops and maintenance part and job quality is definitely better than the generic shops. I found myself still coming back here for services for my Acura's also because of the convenience of longer working schedules, loaner car, complimentary car wash, and the nice waiting area.
Molly K.
Feb 29, 2020
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I leased an RDX last July. All around terrible sales process. My lease is significantly higher than market rate (they do not give you a fair price) and on top of that they did not offer me a cargo cover for my trunk. After I noticed I didn't have one, I called back to request one. That seems like a standard item for a $40K leased car. The sales guy said, "Cargo covers don't come with the car. It'll be another $124 for one."
YOU JUST LOST A CUSTOMER FOR GOOD. Can't wait for my lease to be over.
YOU JUST LOST A CUSTOMER FOR GOOD. Can't wait for my lease to be over.
Elizabeth G.
Oct 10, 2019
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Laura S.
Jul 16, 2019
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Bought a new to us car a couple of weeks ago. The price and car specifics were such a good deal that I didn't hesitate when I found out radio didn't work at signing (wish the sales person would have let us know before we even got to that part). My husband was hesitant even when we were told to just go get it replaced and it wouldn't cost much (it did). When I left radio place, AC not blowing cold air and even after 3 days at dealership, they finally figured it was because new radio was installed. And that was it; they were upset that they didn't cause the problem. So now my
Erin M.
Jun 03, 2019
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I drove from Austin 1.5 hours to come to this dealership after having issues with both dealerships here in Austin. This trip was worth my time and such a stress relief. Early this morning I spoke to the service director who was so concerned and and willing to help. WOW!!! Such a difference from the Austin dealerships. Within a few minutes I had a service advisor call me and tell me to come on in and if I needed anything g they had it ready for me. I get there and what I had asked for they were prepared and had what I needed. I didn't even have to ask!!! Clean and a smorgasbord of snacks! They
Woody D.
Feb 05, 2019
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My wife and I live in Austin. We were looking for a very specific vehicle...a certified used 2016 Acura MDX SH/AWD with technology....not black not white...Anyway, you get my drift. We tried every Acura dealer in Austin. They did not have the vehicle and I must say the dealerships we went to did not make me feel like selling a car to me was that big a deal. Enter Coby Allen at Gunn Acura in San Antonio.
Since Austin was a dry hole I put out feelers in San Antonio. The evening I first spoke with Coby he had me lock him in on exactly what we wanted. At that point all Gunn had was a black MDX. Coby
Since Austin was a dry hole I put out feelers in San Antonio. The evening I first spoke with Coby he had me lock him in on exactly what we wanted. At that point all Gunn had was a black MDX. Coby
Susan H.
Dec 17, 2018
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I would highly recommend this dealer. I went in a few times to test drive the new RDX. I had read tons of great reviews on it and liked it during the test drives and so I went ahead and purchased it. However, once I took it home and used it on my daily commute I realized it just was not the right car for me. My salesperson Graham (who is awesome) called to check up on me a couple days after and I told him my concerns. It was within Gunn's "48 hour no-hassle return" period so he actually let me take the vehicle back and return it. The entire process was simple and seriously hassle
Ann Marie S.
Aug 03, 2018
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High quality experience from beginning to end. I saw a car that wasn't listed yet and called because it met what I was looking for in my dream car. I wanted to walk out with the car that day.
Gunn Acura made that happen for me. They cleaned, prepped and inspected the Jeep so I could drive away with my dream car. They gave the best car buying experience. I was extremely happy with them and their hard dedicated staff.
Shout out to Adam, Coby and Justin for all their help. They were amazing. Coby continued following up with me via text after I purchased and that customer service went a long
Gunn Acura made that happen for me. They cleaned, prepped and inspected the Jeep so I could drive away with my dream car. They gave the best car buying experience. I was extremely happy with them and their hard dedicated staff.
Shout out to Adam, Coby and Justin for all their help. They were amazing. Coby continued following up with me via text after I purchased and that customer service went a long
Dan H.
Jul 03, 2018
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I had a great experience buying a certified pre-owned MDX from Gunn Acura.
The dealership was detailed and forthcoming about the vehicle. The vehicle was as pristine as a car with 30K miles can be. The car came with two keys (amazing how many used cards only have one) and brand new set of tires. Because it is certified, the car is current in its maintenance schedule. Adding to my experience, the finance guys were able to lower my APR by a point without a downpayment. The salespeople were low to no pressure. Of course, they offer upgrades (warranty and stain guard, etc) but again, low pressure
The dealership was detailed and forthcoming about the vehicle. The vehicle was as pristine as a car with 30K miles can be. The car came with two keys (amazing how many used cards only have one) and brand new set of tires. Because it is certified, the car is current in its maintenance schedule. Adding to my experience, the finance guys were able to lower my APR by a point without a downpayment. The salespeople were low to no pressure. Of course, they offer upgrades (warranty and stain guard, etc) but again, low pressure
Roger L.
Jun 17, 2018
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Excellent compact SUV
Attractive with good features.
Price rise of $5,000 for 2019 seems excessive and pushed price to same level as luxury vehicles without their service amenities.
Perhaps lack of commission is a disincentive to the sales people.
No names,no cards,and behaviour suggested no interest in my purchasing a vehicle.
Answers to questions were patronizing.
Will try to find a different dealership if I decide to purchase the vehicle.
Attractive with good features.
Price rise of $5,000 for 2019 seems excessive and pushed price to same level as luxury vehicles without their service amenities.
Perhaps lack of commission is a disincentive to the sales people.
No names,no cards,and behaviour suggested no interest in my purchasing a vehicle.
Answers to questions were patronizing.
Will try to find a different dealership if I decide to purchase the vehicle.
Ursula O.
Apr 29, 2018
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Had a great experience with Gunn Acura. My husband and I were greated by salesman, Ali when we arrived at the dealership. He was very professional, answered all our questions, and most of all, he was patient. Ali took care of us, and went above and beyond to ensure we were happy customers. I highly recommend Gunn Acura for your next vehicle purchase, and please, ask for Ali, he will take great care of you. We are VERY happy with our beautiful car.
Kimberly H.
Dec 15, 2017
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A huge shout out to the Gunn Acura Team for their consistent commitment to customer service. Being in a customer service field myself I sometimes find that I hold individuals as well as companies to a higher standard than just doing your job.
My relationship with this company spans 10+ years and once again they exceeded my expectations and strengthened my loyalty in not only the brand, but also the team! Whether it is sales or service, this team is second to none. Joey Esparza and Charles Spencer have once again gone above and beyond to make sure that this Acura owner was very well taken care
My relationship with this company spans 10+ years and once again they exceeded my expectations and strengthened my loyalty in not only the brand, but also the team! Whether it is sales or service, this team is second to none. Joey Esparza and Charles Spencer have once again gone above and beyond to make sure that this Acura owner was very well taken care
Wildcats K.
Sep 03, 2017
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Wish I could give them negative stars.
Pathetic customer service.
I went in to look for a used car. The sales guy was helpful, patient. When it was time to meet the manager, Peter Holloway, it completely went on a different note. I was treated as if I was being done a favor. They are in no mood to discuss the price, it was more like "My way or no way". You are left feeling belittled & instantly gives you a feeling your business is not wanted by Gunn Acura.
Sorry Gunn Acura, you just lost my business.
- Sandeep
Pathetic customer service.
I went in to look for a used car. The sales guy was helpful, patient. When it was time to meet the manager, Peter Holloway, it completely went on a different note. I was treated as if I was being done a favor. They are in no mood to discuss the price, it was more like "My way or no way". You are left feeling belittled & instantly gives you a feeling your business is not wanted by Gunn Acura.
Sorry Gunn Acura, you just lost my business.
- Sandeep
Punam P.
Aug 27, 2017
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First (and hopefully last) time I'm writing a review as I'm at the place but turns out I have over 45 min of extra waiting time so ....
As is standard for car service, I made an appt for having my tires rotated and oil changed ...and was told 1-1.5 hrs. I made plans accordingly and allotted 2hrs before my next scheduled mtg.
Turns out that's not enough...2.5 is the more appropriate allotment and nothing irks me more than no sense of urgency from employees.
On the upside, they told me all the other things were good with my car ...which is great since I've recently gotten
As is standard for car service, I made an appt for having my tires rotated and oil changed ...and was told 1-1.5 hrs. I made plans accordingly and allotted 2hrs before my next scheduled mtg.
Turns out that's not enough...2.5 is the more appropriate allotment and nothing irks me more than no sense of urgency from employees.
On the upside, they told me all the other things were good with my car ...which is great since I've recently gotten
