Hydrex Pest Control is a well established company that has provided excellent service to San Diego County for decades now. We have been here long enough to know what our battle is against, and how to ensure the satisfaction of our customers. Our company has been guided through the years by a veteran team of professionals, who are fully knowledgeable and have the same goal in mind.
That goal remains to be what it originally was - complete customer satisfaction and delivering chemical free treatment whenever possible. We fully understand the importance of chemical free treatment, and we also know when and how it is used best. There is no comparison when it comes to making sure we provide our customers with the best support in pest control.
When it comes to pest control, our company knows firsthand what treatment problems can arise in the San Diego area and how to solve them. We are large enough to handle any issues regarding treatment and pest control, and yet we are small enough to show every one of our customers that they are important to us.
That goal remains to be what it originally was - complete customer satisfaction and delivering chemical free treatment whenever possible. We fully understand the importance of chemical free treatment, and we also know when and how it is used best. There is no comparison when it comes to making sure we provide our customers with the best support in pest control.
When it comes to pest control, our company knows firsthand what treatment problems can arise in the San Diego area and how to solve them. We are large enough to handle any issues regarding treatment and pest control, and yet we are small enough to show every one of our customers that they are important to us.
Services
As President of Hydrex Pest Control Co., Diana is responsible for the coordination of daily operations of the business. With more than 35 years of business experience, she provides budgeting and public relations expertise, and is quite active within the community of San Diego. Charity and being a grandparent take up all of her free time.
Hydrex confidently offers unconditionally the best pest control service in the state of California. We give you superior service at a reasonable price. We invite you to take advantage of our Gold Comprehensive Service, which consists of constant inspection and when deemed necessary, added treatment.
To control a gnat population naturally, allow your houseplants to dry out as much as possible and then apply sticky traps to trap the adult flies so that they cannot lay eggs. Swarming termites: Have you seen termite wings around window sills, or in the corners around exterior eaves? It may be a termite swarm which can be a sign of swarming termites infestation.
It takes years of study, as well as trial and error to create and implement a successful program for complete control and exclusion of rodents. That is exactly what Hydrex Pest Control Company of San Diego has done. We have studied and learned the patterns of rodents so we can be completely effective in our treatment plan to help rid of our customers of rodents.
Hydrex Pest Control has a full service termite control department that provides both traditional and alternative method treatments. We are well versed in our treatment plans for both dry wood termites and subterranean termites. We also manage construction repairs that may be needed due to damage caused by any wood destroying pests or organisms such as termites or fungus.
Reviews (26)
Grimmrunner G.
Oct 29, 2021
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This the first time I have to hire someone for termite inspection since I need the section 1 clearance. If you need someone to do the treatment and do the work to fix the damage, DO NOT hire this company!!! They quoted almost 10k plus almost 3k for treatment. This company once they know you are in escrow selling your home. They will charge you lots of money. I made a mistake on hiring them to do the treatment and ended losing almost 3k and I had the other company fix their Hydrex mistake. They poke and add more damage on the structures of my house. Please call somebody else, don't use this
Larry H.
Sep 26, 2021
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How can you call yourself a business! Who takes a customer's information and gives a 2hr window and doesn't call ,text or email that you won't be arriving! There are plenty of small business exterminators that I will be reaching out to. Don't waste your time with this company, because they don't mind wasting yours!
Toni Fisher
Mar 22, 2021
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Very unprofessional! Two years ago we had our home treated for termites.. They scheduled a warranty renewal termite inspection without us asking for one or confirming that we wanted it. I came home to find a notice on my door that said they stopped by for an inspection and an invoice attached of $330. When I called to inquire and let them know we did not request this service, Michelle transfered me to another lady who was very rude and unprofessional. When I explained to her why I was calling and that we did not request this service, therefore we would not be paying the invoice balance. . She seemed
Ali C.
Dec 04, 2020
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Howdy! I wanted to share some feedback. I received a recommendation via NextDoor for Hydrex. I've recently purchased a home and want to have my house tented before we move in. On your website it says "Call Us for a Free Estimate
We invite you to call the office nearest you." I also clicked the 'Request a Free estimate" button, filled out the form, but received an error submitting it (There was an error trying to send your message. Please try again later). I called the San Diego # (ending on 0455). I received the same error when trying to submit this info to the contact
We invite you to call the office nearest you." I also clicked the 'Request a Free estimate" button, filled out the form, but received an error submitting it (There was an error trying to send your message. Please try again later). I called the San Diego # (ending on 0455). I received the same error when trying to submit this info to the contact
K. K.
Jul 27, 2020
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Caroline Serrato
May 07, 2020
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We have maintained a contract with Hydrex for termite control for the past five years and they had a contract for the previous 10 years with the former owner. Every time a tech came out, we were assured that any active termites were being treated. We recently put this home on the market and luckily we had another company come out to perform a fresh termite inspection. They found termite pellets in an area where Hydrex treated and thinking they were new pellets, the company listed it as active on their report. I contacted Hydrex and found out they don't clean up termite pellets when they treat so
Caren P.
Aug 07, 2019
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For those who claim they use Hydrex Termite Control without incident, and therefore are pleased, hang on. Your scam is coming. I used them
for years, and even had a few neighbors sign on with them. The cheat they tried with me got them a couple hundred dollars extra, but they also lost other accounts. So along with being far from honest, they are also far from bright. Still extend kudos to my inspector, but his business-office brother falls into the despicable range. Beware, beware, beware.
for years, and even had a few neighbors sign on with them. The cheat they tried with me got them a couple hundred dollars extra, but they also lost other accounts. So along with being far from honest, they are also far from bright. Still extend kudos to my inspector, but his business-office brother falls into the despicable range. Beware, beware, beware.
Doug H.
Mar 12, 2019
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I needed to get termite issues dealt with prior to upcoming remodeling.
My step-father recommended Hydrex, as he has been very pleased with them.
Just used them yesterday, but service-wise it was top-notch! Inspector Pepe and tech Victor were both very professional, thorough, and nice to deal with.
I didn't really want to deal with the hassles of tenting, so went with the similarly-priced electro-gun method, which was MUCH easier. Still had to leave the house, but it only took about four hours. Victor gave me a courtesy call about 20 minutes before he was all done.
Thank you, Hydrex!
My step-father recommended Hydrex, as he has been very pleased with them.
Just used them yesterday, but service-wise it was top-notch! Inspector Pepe and tech Victor were both very professional, thorough, and nice to deal with.
I didn't really want to deal with the hassles of tenting, so went with the similarly-priced electro-gun method, which was MUCH easier. Still had to leave the house, but it only took about four hours. Victor gave me a courtesy call about 20 minutes before he was all done.
Thank you, Hydrex!
Diane H.
Jan 28, 2019
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Jill V.
Dec 12, 2018
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Rude, unpleasant customer service from Michelle. After being unable to find a time to reschedule my appointment, I decided to cancel my contract and go elsewhere. At that point, she refused to provide documentation of my request to terminate my contract for pest control. Apparently, I am to trust the word of this patronizing to individual. Definitely not continuing my business with this company!
I just had the pleasure of reading the comment from this individual's supervisor. First off, if she was in fact "standing right next to her", she would know that I never used profanity.
I just had the pleasure of reading the comment from this individual's supervisor. First off, if she was in fact "standing right next to her", she would know that I never used profanity.
Michael L.
Dec 10, 2018
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Hydrex should get zero stars. Hydrex = Horrible experience. Hydrex outsourced the work and did not take responsibility for extensive roof damage. Hydrex did not have immediately come out to inspect. We have a 1 story house with flat roof and they people that did the work did not exercise care and caused about 60 tiles to be damaged. This was verified by my contractor who performed the work.
Hydrex did not immediately respond to calls or requests to see the damage until we'll after my roof work was completed and then tried to say that I am not telling the truth.
Hydrex management
Hydrex did not immediately respond to calls or requests to see the damage until we'll after my roof work was completed and then tried to say that I am not telling the truth.
Hydrex management
Patrick H.
Sep 11, 2018
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Our family has used Hydrex at this home for a really long time. We've been fortunate to have Craig specifically as the person that's helped us again and again. Its nice to see a friendly face drive up. It's clear he cares about his work, the people he is working with, and the thoughtful service he provides. Craig is the only face we've ever known of Hydrex and he leaves a great impression. This reflects highly on Hydrex and the character of their service. For us, Hydrex had been an easy and dependable service we can count on!
Donna M.
Aug 18, 2018
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Bill S.
Aug 16, 2018
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Andrew has serviced my home on a monthly basis for the past couple of years due to a persistent and stubborn ant problem. He is unfailingly courteous, always asking if any new problems have occurred since his last visit? He always makes sure the dog is in the house - something I appreciate when he treats the area. He arrives when he is scheduled to come. He comes, he sprays, and my ant problems vanish - just like that! Simple.
Steve M.
Nov 22, 2017
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First off the tech Brendan is awesome. My one star is with the people who answer phones and do billing. Money was held by my bank thanks to hydrex yesterday 11/20 and when I asked about it the girl said we don't charge people who haven't had service yet. So I called back the next day 11/21 after the money had come out and she still denied they charged my account. Ok I have a bank statement. After being put on hold 10 minutes she came back with that charge was for September's service... why am I being charged 2 months after the fact? Especially when I was told both days I had a zero
Patti B.
Oct 10, 2017
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Frank came and did our initial inspection, we knew we had termites and needed to try a different way of killing them. Shawn came out and treated them (electrocuted our unwanted bugs!) he was very professional and we will sign up for the service with them, will update review again then. Our friends referred us to them (Sherrill's) and they have used them for many years. We had been tented twice in the five years we have been here and didn't want to move out and have all our vegetation die on us again. Those termites are so persistent!!
Alaok D.
Oct 02, 2017
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I am in the process of renovating an inherited property to rent out. For many, many years my relative dutifully paid Hydrex to come out and inspect/treat the infested areas under their policy. Upon peeling back the layers of the onion, so to speak, I find quite an infestation in the rafters, tongue and groove boards and facia boards. In other words, this so-called policy was less than worthless in preventing damage to the property. My relative was quite elderly, she was unable to take note of any problem areas, and relied on Hydrex to do this for her, and at this they completely failed, but they
Luke E.
Apr 07, 2017
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5 years ago we had our home rented prior to moving in. It's always surprising that termites can find their way back in your home the week later. Nobody can help that.
We take pride in our home and spend lots of time in the yard taking care of the house and the exterior. No matter how much you care for it those little buggers are gonna eat away at the house, so we had to take care of it again.
We had 3 companies come and give us a bid on the job. One said we needed to rent the place, one didn't see any problems at all, and then we met Pepe (I know, kinda funny, but it's a nickname
We take pride in our home and spend lots of time in the yard taking care of the house and the exterior. No matter how much you care for it those little buggers are gonna eat away at the house, so we had to take care of it again.
We had 3 companies come and give us a bid on the job. One said we needed to rent the place, one didn't see any problems at all, and then we met Pepe (I know, kinda funny, but it's a nickname
Donna Lague
Nov 10, 2016
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We just started to have mysterious insects showing up in our garage.. I called Hydrex and was quickly directed to Michelle. Michele provided great guidance and set-up an appointment quickly. She recognized that we are a very long term customer for Termite Control and set-up our account and terms quickly. She was very friendly and knowledgable. Another great reason we are a Hydrex customer.
Jeong C.
Nov 08, 2016
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Julie Cohen
Sep 28, 2016
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We have used Hydrex for many years and have always been pleased with the results. Our regular guy recently retired and was replaced by Josh. We really appreciated the manner in which Josh introduced himself to us and to our greyhounds. Since Josh lets himself into the backyard, he made sure that we are ok with that even if we are not at home. He then spent several minutes making friends and bonding with our dogs. Very professional and greatly appreciated.
Thomas Kearney
Jul 31, 2016
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ADDITIONAL UPDATE:
I just spoke to Theresa Zaludek at Hydrex. She has a plan to make this right. I will know more on Monday. I'll keep you posted. Thank you Theresa for taking the time to listen.
Last April, I made a phone call credit card payment for our rodent renewal. I presumed it was taken care of. I didn't really think much of the fact I hadn't gotten a bill this year as my Dad is home with us on hospice and my mind was focused elsewhere. However, within the last few weeks I have been hearing noises of critters in the attic and a slight smell coming from one of our bedrooms. I called to
I just spoke to Theresa Zaludek at Hydrex. She has a plan to make this right. I will know more on Monday. I'll keep you posted. Thank you Theresa for taking the time to listen.
Last April, I made a phone call credit card payment for our rodent renewal. I presumed it was taken care of. I didn't really think much of the fact I hadn't gotten a bill this year as my Dad is home with us on hospice and my mind was focused elsewhere. However, within the last few weeks I have been hearing noises of critters in the attic and a slight smell coming from one of our bedrooms. I called to
Tyler G.
Jul 20, 2016
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Pest control tends to be a shady industry and Hydrex is at the highest level of shadiness. They make Hillary Clinton look like Mother Teresa. I saw another person mention in their review that Hydrex is "evil" and I find that an accurate assessment.
Buyer beware. You have been warned.
I pity the poor soul who hires Hydrex Pest Conrol first and checks the reviews as an afterthought
Buyer beware. You have been warned.
I pity the poor soul who hires Hydrex Pest Conrol first and checks the reviews as an afterthought
Charles G. Leib Jr
Jul 09, 2016
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Doreen Angelucci
Jul 01, 2016
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Tim Teal
Jun 18, 2016
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I’d like to commend Michelle for a superb job! She has always been prompt, professional, and courteous to take my calls and schedule appointments – did I mention she is a delight to talk to? I always feel welcomed and never felt an interruption to her day.
She is an asset to any organization she works for. Keep it up Hydrex team!
She is an asset to any organization she works for. Keep it up Hydrex team!
