We are a concierge-style, customer-focused design and build firm based in Oakland, Ca. Design & Build is a construction method that allows you to have a single point of contact for both the design and construction process. This method not only creates more opportunities for collaboration but also results in a more streamlined and systematic process.
Integrating construction with design allows us to combine multiple project phases so that our entire team can take into consideration elements of cost, schedule, and constructability early on. We are experienced builders and creative problem-solvers who deliver modern construction solutions that provide the best results for your individual needs.
Our project team pays special attention to ecological environments when selecting choice, building materials for the security of your family, the community and the surrounding environment. We strive to obtain sustainable solutions by recommending design systems and processes which provide cost savings, minimal material wear, and suggestions to maximize functionality.
Integrating construction with design allows us to combine multiple project phases so that our entire team can take into consideration elements of cost, schedule, and constructability early on. We are experienced builders and creative problem-solvers who deliver modern construction solutions that provide the best results for your individual needs.
Our project team pays special attention to ecological environments when selecting choice, building materials for the security of your family, the community and the surrounding environment. We strive to obtain sustainable solutions by recommending design systems and processes which provide cost savings, minimal material wear, and suggestions to maximize functionality.
Services
I thought about remodeling my bathroom for a long time and now I really wish I would have done(.) The guys from Touch Design are unlike any other contractor that I have worked in the past. Felix was part of the project from the beginning, from picking out the tiles to giving advice and understanding what I wanted.
Reviews (10)
Ray D.
Nov 10, 2021
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This BBB office does not read the communications in the complaints. They consistently side with the business (who pays their salary) and close the case in their favor, even when the facts indicate that the customer has been wronged Most BBB organizations make an attempt to do the right thing. This one will not.
Chris Senior
Jun 20, 2021
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Marlene Suzuki
Jan 06, 2021
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Absolutely pathetic. The rep closed my complaint against Twitter even though it was not clearly resolved. She said it’s because I kept going back and forth. I saw other complaints on the site that went back and forth far beyond mine and nothing was closed in their cases. This BBB branch is a joke.
Karen McFarlane
Jul 25, 2020
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Em Be
Jun 03, 2018
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UPDATED 4-STAR REVIEW FOR BBB S.F --->12/14/18
I spoke received a voicemail & follow-up email from Tahira Al on 12/12/18 regarding my very real concerns about Yelp! and their unscrupulous business tactics.(SEE PHOTOS BELOW OF YELP! ATTEMPTING TO DEFAME MY PRACTICE BY HIDING MY LONGTIME CLIENTS 5-STAR REVIEWS) She made no guarantees but was respectful, courteous and informative about what they could do which is:
"Our primary function is to serve as an open platform to encourage dialogue amongst consumers & businesses. We do not have enforcement capabilities and cannot guarantee resolution when
I spoke received a voicemail & follow-up email from Tahira Al on 12/12/18 regarding my very real concerns about Yelp! and their unscrupulous business tactics.(SEE PHOTOS BELOW OF YELP! ATTEMPTING TO DEFAME MY PRACTICE BY HIDING MY LONGTIME CLIENTS 5-STAR REVIEWS) She made no guarantees but was respectful, courteous and informative about what they could do which is:
"Our primary function is to serve as an open platform to encourage dialogue amongst consumers & businesses. We do not have enforcement capabilities and cannot guarantee resolution when
Seth Gade
Oct 27, 2017
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I recently ordered a sweatshirt from Swagnation under the false pretenses that it would be a Vanson sweatshirt. The picture in the advertisement is a Vanson but this company doesn't sell Vanson. Once I figured this out from researching and discovering that this company was not only not selling what they advertised. But they also were not getting the merchandise out to any of their customers in the timeframe they promised (3-5 weeks). I immediately within two days of ordering tried to contact them to cancel the order and receive a refund. First of all. The e-mail addresses they provided were not
Jerry Elkind
Oct 05, 2017
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I had my ID stolen in Sept 2016. Because my ID monitoring service caught it quickly, there was little damage done. But the bad guys were able to lease cell phones with SmartPay and my credit monitoring service was completely unable to get SmartPay to understand that the account that was opened in my name was fraudulent. We must have spent 50 hrs on the phone with SmartPay and sending them the documents they wanted over and over again, but they would never close the fraudulent account. This went on for 6 months and was terribly frustrating. Finally it was suggested that we contact the BBB. This
Gary Walsh
Sep 25, 2015
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This company or this branch of the BBB is slanderous and at the very least irresponsible regarding their comments on our business. The next step is to contact a lawyer and sue!
We consider the BBB an advertising vehicle. We must pay for our "BBB accreditation" and in turn we make our decision to continue an ad based on ROI. We track the source of all our jobs so we do not waste money (small margins). We joined BBB as an "ad experiment", but did not received any leads, or interest, let alone a job from this source. Obviously, we terminated our accreditation after this one year experiment.
This
We consider the BBB an advertising vehicle. We must pay for our "BBB accreditation" and in turn we make our decision to continue an ad based on ROI. We track the source of all our jobs so we do not waste money (small margins). We joined BBB as an "ad experiment", but did not received any leads, or interest, let alone a job from this source. Obviously, we terminated our accreditation after this one year experiment.
This
Tabitha Blunt
Dec 12, 2012
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I used the BBB twice in the last two years to recoup money from unscrupulous merchants. I truthfully and thoroughly stated my issues, went back and forth for weeks with responses, provided hard evidence, including bills and letters, and got absolutely nothing for my trouble.
One merchant lied repeatedly, submitted falsified documents, committed libel, threatened me with lawsuits, and won her case because she is a BBB member.
The other merchant lied repeatedly to the BBB, told the credit card company that they gave me a non-existent receipt for returned merchandise, and suggested that she would
One merchant lied repeatedly, submitted falsified documents, committed libel, threatened me with lawsuits, and won her case because she is a BBB member.
The other merchant lied repeatedly to the BBB, told the credit card company that they gave me a non-existent receipt for returned merchandise, and suggested that she would
Steven Albert
Dec 07, 2012
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Huh. We've never had these experiences with the BBB. We've been members for a long time, then we let our membership lapse, then we got back on board... but at no time during any of this were we pestered or coerced. I feel bad that this has happened to some people. It must be frustrating. Yelp, on the other hand, is a horrendous reviewing venue for most small businesses (other than restaurant’s). Since they make it very difficult for known business owners to also write reviews about any other business, I deduce that most reviews one reads are written by people who have never built a business for
