Air Experts Heating & Cooling
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Air Experts Heating & Cooling
Since 1986, Air Experts Heating & Cooling has been providing residential and commercial HVAC service throughout the Raleigh area. From heat pump installation to furnace repair, we can solve any HVAC or air quality problem your home or business may have. Our friendly heating and cooling technicians offer a wide variety of products that fit any budget and need.

But most importantly, our team operates with integrity-can you say that about every HVAC company in Raleigh? Air Experts Heating & Cooling was honored to be recognized by the Better Business Bureau of Eastern North Carolina for winning the 2018 Torch Award!

The BBB Torch Awards for Marketplace Ethics honor companies and charities which demonstrate a high level of character and ensure the organizations' practices meet the highest standards of ethics.These companies generate trust among their employees, customers, and communities. The award embodies the Better Business Bureau mission of advancing marketplace trust.
Services
Weather in the Triangle region ranges from hot and humid to chilly and damp. Raleigh and Durham area homeowners rely on a dependable HVAC system to keep their homes comfortable and their plumbing for daily operations. This is why it's important that you don't choose just any contractor!
Air Experts is made up of a team of knowledgeable and experienced HVAC technicians and plumbers. We take pride in offering unmatched, comprehensive heating, air conditioning, and plumbing services. The weather in the Triangle region can be unpredictable, and families and businesses rely on their heating and cooling equipment to maintain a comfortable, safe and healthy indoor environment.
Are you looking for a rewarding career in HVAC? Air Experts Heating & Cooling offers competitive benefits (and a lot of them!) and a work environment that prioritizes customer service and ethical solutions. As Nexstar Network and EGIA members, we have access to advanced training that helps our team stay sharp.
One of the best ways to make sure that your heating and air conditioning systems work well is to get them regularly inspected by a professional contractor. Regular heating and AC maintenance might be able to reduce the need for repairs, improve efficiency, and extend the life of your equipment.
Our Air Experts EASE Comfort Program introduces you to an easier way to experience comfort by taking the burden out of managing and maintaining your home's heating and cooling system. You'll say hello to a new high-efficiency system for one low monthly payment-while saying goodbye to expensive repairs, labor fees, installation charges, seasonal maintenance costs, parts and overtime fees, worries, hassles, and headaches.
Reviews (14)
Tina Moralez
Tina Moralez
Jan 05, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness
I had a routine inspection completed. Good service and enjoy the call and text of letting you know who is on the way. The servicemen have been very nice, respectful, helpful and knowledgeable. Always willing to show me what is going on and what to look for.
Service: HVAC maintenance
Johnston County Animal Protection League
Johnston County Animal Protection League
Jan 03, 2022
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Air Experts Heating & Cooling was excellent with their service. They got me in on the same day I called when my heat shut down. Mark Fachorn came out earlier than expected, was very knowledgeable on the work he did. He followed all COVID rules with mask and shoe covering. Was very helpful and kind. I set up a two visit a year with them because I was very impressed with their service. I will recommend them to anyone that needs heating and cooling services.
Chinmay Paranjape
Chinmay Paranjape
Jan 02, 2022
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We had Kyle Krieger come to unclog one of our drain pipes that was causing a backup of water to the main drip pan. The call center was excellent and was able to have our routine maintenance for the year at the same time. His shop vac malfunctioned but he was able to use ours and took 15% off the fee as a result which was an unexpected but very much appreciated plus. We’ve always had a great experience with this company for our HVAC maintenance and they continue to do a great job each year. Thanks!
Matt Wilson
Matt Wilson
Jan 02, 2022
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I’ve used them for a few years and they provide good service at a fair price. They call and text you before arriving, so you know which worker is providing the service. All of the different servicemen have been respectful and kind. The best we’ve had so far though is Eric Johnson.
Anna Kambour
Anna Kambour
Dec 31, 2021
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Positive: Professionalism, Quality, Responsiveness
We would highly recommend Kyle Krygier! He took the time to effectively solve our HVAC issues. Kyle was extremely knowledgeable- it was very easy to communicate with him and we felt grateful for his experience and assistance.
Service: HVAC repair
Ralph Lassiter
Ralph Lassiter
Dec 26, 2021
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Positive: Professionalism
Robert was on time, friendly, and efficient. The technicians are not trying to sell something unless its really needed. Highly recommend!
Reid Kinlaw
Reid Kinlaw
Dec 21, 2021
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Torie and Nathan were great. Found the problem quickly and gave us several options to fix. Very friendly and answered all questions. Second time using Air Experts and both times were positive experiences. Will continue to use them.
Joan McManus
Joan McManus
Dec 17, 2021
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Torrie Jones has been our service rep for many years. He is always professional and very good at air and heat system maintenance. But he goes over and beyond the call of duty to provide proactive customer service. After experiencing an unhappy sales meeting with a Raleigh Heating and Air sales rep, and we decided to repair the old system, and look for another company to purchase a new one. When Torrie arrived with the part to repair the old unit, he insisted the unhappy experience was not a norm for his company. He encouraged us not to invest in the old system. He immediately called his office
Art Krueger
Art Krueger
Dec 01, 2021
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I was very pleased with Torrie, the tech who performed a heating system tune-up on my system and with the reps I had spoken with on the phone. They arrived on time, wore masks and shoe covers and efficiently handled this annual task. Interestingly, they did not do the install in my 3 year old home and the company which had installed the system when the house was built was not interested in these routine service calls. I wanted to get established with a company I could trust and I am happy that I chose Air Experts.
Rose Siddiqi
Rose Siddiqi
Nov 24, 2021
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They are right on the job. They are punctual, curteous and informative. My technician of choice is Mark Fahorn. He is the best one.Too many good things about him to mention, just awesome.
Carol Morse Wilson
Carol Morse Wilson
Oct 28, 2021
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Thank you so much for the fine job done by Zachary Clark today - Personable and knowledgeable - can't beat it!
Don Rogers
Don Rogers
Oct 13, 2021
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They are on time and do quality work. Every technician that has serviced my systems was knowledgeable and explained any issue.
Chris Hoffmann Carnahan
Chris Hoffmann Carnahan
Aug 13, 2021
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Zachary Clarke is the ultimate professional. He was Knowledgeable, friendly, patient with my questions and an all-around great guy. I also appreciate his service in the US Army. Will request him for my next service! Thank you Air Experts from this long-time customer.
Kirsten Elizabeth Lora
Kirsten Elizabeth Lora
Jun 16, 2021
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Always a great experience. Gage was easy to work with, explained everything, and quickly repaired a part with no issues. Love the maintenance program so I can be proactive about making sure A/C and heat works when I need it! Thank you!!!