Fire & Ice Heating & Air Conditioning

Our 24 year old furnace stopped working and fixing it would’ve been an expensive band aid. We had previously used Fire & Ice for our A/C unit installation back in 2010 and had a good experience. We decided to replace our whole HVAC system and they did a great job explaining our options and what would work best for us. They even lent us a space heater to help get through the weekend until our appointment. Throughout the installation, Lane kept us informed on what they were doing, when to expect them (they even text with a picture of the technician who is coming,) and did the best job cleaning

Brad in sales gave me several options for equipment and ended up calling me later when they had a slightly better deal. I ended up getting a new heating system to replacemy 37 year old one. Demetrius who installed my unit with another worker who I don't remember his name. They called when about 20 minutes away and were on time for the install. They both worked quickly and were very friendly. My new furnace is great and I appreciate the service I received.

Our furnace went out when it was COLD out and needed someone quickly to come out and take a look at it. Out of 3 places that we called, only one person was able to come out that day, Fire & Ice. They quickly diagnosed the problem and suggested we needed a new HVAC system. Within in a day, sales was at our house led by Alex La Rose. He was great to work with and took proper measurements of the house and windows to insure an appropriate unit was installed for the house (something other company's won't do!). Prices were reasonable and we setup an install. Install took place 2-3 days later. In the

Fire and Ice has been wonderful to work with! Our new Furnace and AC are working like a dream. We had a number of places come out for estimates and Fire and Ice was the only one who actually went around and measured our windows and home and determined we should get a smaller furnace than what was installed before, saving us money both up front and on efficiency down the road.
We were also impressed at the quality of the installation itself, as our old setup was clearly done without much care or thought. Fire and Ice took the time to move pipes and such that were just hanging from my ceiling before

Salesman was quick to the point explaining my options without hype. Roger told me, when asked, about his own home heating and cooling system choices. He did not take all day or waste any time.
Installers gas furnace Brian and A/C man were Very efficient and timely. Dog friendly. Cleaned up everything and removed all old units, leaving no parts or trash. Showed me everything they did and the instructions for anything new. Very detailed and answered all questions and concerns no matter how big or small.

Fire & Ice sent a confirmation text for our appointment which included the technician’s name and photo to ensure we knew who was coming to our appointment. Jimmy Hays arrived promptly and was very respectful of our home. He inspected the system and took the time to point out how the system worked and areas to keep an eye out during the year. He inspected and adjusted the humidifier and ensured it was operating correctly. The appointment was very fast and efficient.

The team from fire and ice were friendly and dedicated to getting the job done right! I would highly recommend them!!

Lane, Colby and Nick were excellent, professional and extremely polite. Very knowledgeable about all details and explained process of installation well. Brad has been responsive, helpful, and explained details for each unit before we made a decision from the beginning as well. I would recommend this company.

Excellent experience. Scheduling was easy and the technician was knowledgeable and friendly.

After receiving five quotes, I recently chose Fire & Ice to replace my 20 year-old AC. I found their salesman/estimator, Roger, to be knowledgeable, honest, professional, and responsive to my concerns. I also felt he took the most time to determine the appropriate measurements of my home for proper AC sizing. The installers, Lane and Tikka, were similarly professional, competent, timely, and respectful of my home. They showed up wearing masks, wore shoe covers, and laid down blankets to protect my hardwood floors. They left my basement and outside areas as clean as they found them, and took time

We had 2 AC systems relocated and replaced. Roger (our sales contact), spent most of the day with us calculating the load and measuring the house to ensure proper equipment sizing. Roger was very responsive in helping select a proper and sound location to install the new systems. He came out 3 times to answer questions and inspect the retaining wall/pad. On the day of install, Bryan, Nick and Luke were on time and very respectful of the home. They worked tirelessly the entire day (8am - 6pm) removing the old evaporator(s) and installing the new compressors. Everything was done neatly both inside