A&G Gregory Heating & Air

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Al knew his stuff. Very knowledgeable and professional. Excellent experience. I was very impressed and will be using them for all my heating needs. I would recommend them You will be very pleased.
Service: Heating maintenance

They fixed our furnace today, we called yesterday a bit late and they were here today. So happy and now my house is warm. Thank you 😊!

I have a service contract with Columbia Gas in Massachusetts. I called for an AC failure and was very concerned because this Saturday, 7/17/20 the weather forecast was calling for 90+ degrees for the following week. Fortunately, Colubia assigned A&G Gregory Heating and AC, I can't say enough about A&G Gregory - within 45 minutes of being assigned my repair I had 2 technicians at my home and one of them was the owner. They followed all the guidelines and fixed my AC within 30 minutes. I strongly recommend them and give them an A+++++

I was very disappointed in the customer service; on multiple occasions the contact person seemed bothered, rude, and not interested in my business. She lectured me (twice) because I didn't know we were supposed to schedule burner cleanings in the summer, and when she finally agreed to schedule me this month, she gave me a time window of 8:30-1pm... Okay, I asked her if I could leave my door unlocked because otherwise I'd have to take the day off from work to wait. I even offered to leave directions to where to find the burner and make it as easy as possible for the technician. To this

I thought my boiler was junk, they came out next day and bleed the air out and changed a zone valve and it was running like new again. Great service, honest and great work. Thank you

I have been using these guys for years now from installation priming and parts. Always professional they get the job done. Reasonably priced. Even the receptionist is friendly she gives you an accurate time of where they are and how long it will be. Highly recommend them

Every time I have any heating or air conditioning issues A & G come through! They are always professional, timely, and they don’t upsell! Even this weekend I had issues with my boiler and hot water heater, A & G took care of the problem with no hassle and no outrageous unnecessary costs. They explained what they were doing and why so I understood what was happening. I’ll never use anyone else!
Anthony

A&G are my new go to! After having our A/C quit in the middle of the night I left messages a few local HVAC repair places first thing this morning (Middle of two 90+ degree days). A&G called back as soon as they opened and had my A/C back up and running by noon. I can't say enough for the speed, professionalism and price they provided. We know who we'll be going with when it's finally time to replace our system. THANK YOU!

One of my heating zones had failed in the late afternoon so I called early the next morning. They said they would be there between 9-12 and would try to get there earlier. They showed at 8:45, diagnosed the problem and would need to get a part and be back by noon. Showed at 11:45 with the part and fixed the unit. I could not have asked for better service. I chose this company because of the great reviews and that other companies in the area had none. They will be my company of choice from now on.

They simply don't show up. First appointment was canceled due to some emergency on their end (after I waited all day for their arrival time of between 9am - 1pm). Second appointment, after missing another day of work, they never showed up. That's another day of missed work. Today was their third scheduled appointment. We were supposed to be their first appointment of the day, first thing in the morning so I won't be wasting another day. Another no show. Three strikes and they're out. Find another company. Do not waste your time with these clowns.

They arrived 15 mins early. Very professional, and even tho they had to leave for get parts for my central air, they returned, repaired, and were done in a little less than 3 hours. Give them a shot, you wont regret it

I am a new client, but will become a loyal client after today. Within two hours of making the phone call I have a newly repaired furnace system. The boys were able to fit me into their schedule and made 2 repairs to my system, stopping the major leak and restoring heat to my house.

The guys were speedy and very professional. They made sure the system was working and fully explained everything to me before leaving.

I am very happy with the service provided today and will use them for any services needed going forward.

Thank you!