MasterCare Flooring
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MasterCare Flooring
MasterCare Flooring is an expert hardwood flooring contractor specializing in hardwood flooring design, installation, and restoration for both commercial and residential customers since 1984. Headquartered in Baltimore, MD, MasterCare Flooring provides expert hardwood flooring services to the entire Mid-Atlantic Region.

We use the highest quality products and innovative techniques to create award winning commercial and residential floors. Our team of certified craftspeople has decades of residential and commercial hardwood experience. We look forward to bringing your project in on time and on budget. Speak with a MasterCare craftsman for more information on selecting the best in hardwood flooring options for your space.

From flooring to finishing types, MasterCare offers the best in hardwood flooring options from around the globe. MasterCare promotes sustainability in hardwood flooring options to protect the earth and your home. Glossy or matte, dark or light, we've got a hardwood flooring finish to suit your needs and style.
Services
MasterCare Flooring provides expert hardwood flooring services to the mid-atlantic region. Our portfolio ranges from high profile government buildings to college basketball courts to custom residential floors. Since 1984, lifelong friends and owners Russ Sterner and Lou O'Brien have used the highest quality products and innovative techniques to create thousands of award winning floors.
MasterCare offers professional commercial hardwood flooring services to companies throughout the mid-atlantic region. With four decades of experience, retail companies, museums, libraries, performance art venues, and a range of other organizations have trusted MasterCare to handle their hardwood flooring projects.
MasterCare team members are Bona Certified Craftsmen, MFMA Accredited Installers, and proud members of the National Wood Flooring Association since 1987. Our combined experience has allowed us to create and improve thousands of hardwood floors for a variety of purposes throughout the last three decades.
Learn about hardwood flooring types, uses, and processes and how you can get the most out of your investment. To ensure you're getting the highest quality, sustainable wood for your project, learn about how hardwoods are certified, graded, and rated. With just a few minutes here and there, you can maintain the luster and extend the life of your hardwood floors.
Visit our showroom and see our various flooring options on display. You'll have the opportunity to see and feel the types of wood we have in stock to help determine which one is right for your space. You can speak with an expert hardwood flooring consultant for answers to all your questions and can schedule an in home or on site consultation for more information.
Reviews (11)
John Finnigan
John Finnigan
Aug 31, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
MasterCare is always responsive to our school system's needs and willing to help. They are very professional and timely. We have been a repeat customer for years because of their quality and excellent customer service.
Lynn O'Brien
Lynn O'Brien
Aug 03, 2021
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I was under a real time crunch with only 2 1/2 days between when I had access to my new house and when my movers were coming with my stuff. John Scavilla sent Franklin, his best guy, and one other guy and they got it done. I have already recommended Master Care to a former neighbor.
Services: Sanding, Staining
Matthew Potter
Matthew Potter
May 14, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We have used MasterCare Flooring multiple times at our home and would never use anyone else for hardwood flooring. They are responsive, on time, professional and provide the highest possible quality product at a good price. We trust them and there is no reason to go anywhere else.
Services: Floor fitting, Engineered wood, Sanding, Oak wood, Staining
Drew Daudelin
Drew Daudelin
May 14, 2021
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Positive: Professionalism, Quality
High quality and attractive work on two floors of our house. Excellent communication throughout the process. We are very happy with our new and improved floors!
Services: Floor fitting, Sanding, Restoration, Coating, Flooring repair, Staining
Julia Graham
Julia Graham
May 06, 2021
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They did a great job on my 130 year old Heart Pine floors. I needed a recoat from the major job they did 7 years ago due to heavy use and they look great with the buff and recoat (did not have to be sanded again). They also did some repair and touch up in a couple small areas that had water damage, and they did a great job blending it in with the surrounding areas.
Rob Spears
Rob Spears
Mar 23, 2021
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Just wanted to drop you a note to say what a terrific job your company does. The customer service I've received is over & above what would normally be expected and it does not go unnoticed. I had a great feeling about the initial meeting with Jay. The estimate was a bit higher than others I received. But Jay's attention to detail impressed me and I'm always willing to pay more for quality. Boy was I right! Jay has been a great resource & the follow up is amazing. Jeremy, the labor in this instance, was a great guy & did high quality work. He also did a great job explaining things to me. Your company
Patrick Grace
Patrick Grace
Feb 14, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Amazing Talented Commercial Flooring Company - Installed our floors in 2004 and has maintained them for the last 15 years. If you want it done right - Call MasterCare - Best in the business!
Services: Coating, General repairs & maintenance, Staining
Angela C.
Angela C.
Oct 27, 2019
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I am extremely disappointed with my experience with MasterCare Flooring, especially since the company was highly recommended by a trusted friend. The problems started with simply trying to contact the company to schedule an estimate. On the day is the estimate, the MasterCare rep was two hours late to the appointment. He promises to email an estimate within 2-3 days, but more than a week later I still haven't received an estimate. What's more, I am unable to reach the rep directly or through MasterCare. This is a horrible way to do business. I'll be taking my business and dollars
Melissa M.
Melissa M.
Apr 26, 2019
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Wow, I cannot say enough great things about MasterCare!! John (Sales) was friendly and knowledgeable. He patiently answered all of my questions thoroughly and kept me informed throughout the process. Jeremy and Ryan (Sanding/Refinishing) were incredible!! The repairs were flawless and the job was done on time and as scheduled. Plus they treated my home with such care. Suffice it to say I was extremely impressed. If I could give MasterCare 10 stars, I would. I will be recommending them to everyone I know.
Diane Jones
Diane Jones
Sep 21, 2017
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Yet another fabulous job by MasterCare Flooring! MasterCare refinished the hardwood floors in our first house many years ago and did a fantastic job. In our new home, the floors were too damaged to be salvaged, so a total replacement was needed. John at MasterCare was INCREDIBLY PATIENT with me as I searched for just the right flooring - and then he found it for me and I couldn't be happier! Our walnut floors were installed last November, and we love them so much that we had the same flooring installed in our upstairs office last week. MasterCare is fantastic to work with -from start to finish
Sean Burke
Sean Burke
May 22, 2017
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Recently had our carpets ripped up and hardwood floors refinished by Master Care Flooring. From start to finish they were professional. John came in and gave us our estimate but was very upfront with us on that that floor were covered in carpeting and without actually seeing everything his estimate was pending the carpet removal. As luck (bad) would have it we found out why the floor were always carpeted. The were improperly installed. No worries, John gave us an updated contract and work started immediately replacing the bad floors, matching the existing flooring in the hallway.; They did a phenomenal