At Sutton Brothers, we want to help you keep your home warm and comfortable. No matter what your heating needs are, our professionals have a solution for you. From furnaces to heat pumps to ductless systems, you can rely on our experts for installations, repairs, services, and maintenance. We are always here for you.
Our NATE (North American Technician Excellence) certified team members are experts in cooling comfort. We have the highest level of training and experience to address whatever cooling needs you may have. Our top priority is your satisfaction, so we will always work to find the best cooling system for you and at the best price.
We offer comprehensive plumbing services and our skilled plumbers never cut corners. When we perform a plumbing job for you, you can count on it being done right the first time. From our exceptional drain cleaning services to our traditional and tankless water heaters, we only provide superior services and products to you.
Our NATE (North American Technician Excellence) certified team members are experts in cooling comfort. We have the highest level of training and experience to address whatever cooling needs you may have. Our top priority is your satisfaction, so we will always work to find the best cooling system for you and at the best price.
We offer comprehensive plumbing services and our skilled plumbers never cut corners. When we perform a plumbing job for you, you can count on it being done right the first time. From our exceptional drain cleaning services to our traditional and tankless water heaters, we only provide superior services and products to you.
Services
When our company was first founded in 2000, we were known as YM Plumbing. We initially focused on plumbing and construction work, but since expanded into an HVAC company. We have established a reputation over the years in the Piedmont Triad and the surrounding areas and have kept the same core values over the years.
We have partnered with GreenSky to provide financing options to help you to manage the cost of a new system. With approved credit, you'll gain access to monthly payments, fair interest rates, and flexible terms, which will allow you to enjoy a new system that truly meets your needs while working within your monthly budget to spread out your purchase over a longer time.
Your air ducts have so much more to do with your home comfort here in North Carolina than you know. Hidden behind the walls, floors, and ceiling of your home, your air ducts or ductwork, act like a superhighway delivering maximum comfort to the rooms in your Kernersville home. In many ways, air ducts are the core of your heating, ventilation, and air conditioning (HVAC) system.
Here in the Kernersville area, our Sutton Brothers team is working more and more with ductless systems, also known as ductless heat pumps and mini splits. You may not be familiar with them, but you more than likely you have seen them. These small heating and cooling systems offer efficiency and flexibility beyond what more traditional heating, ventilation, and air conditioning (HVAC) systems can.
For heating and cooling homes in North Carolina, heat pumps are always a popular choice. These energy-efficient systems can act as both your furnace and air conditioner, making them a wise investment when it comes to energy and your budget. At Sutton Brothers, our heating, ventilation, and air conditioning (HVAC) experts possess the experience and knowledge to install, repair, and maintain your Kernersville, NC, home's heat pump.
Reviews (19)
Janet Mills
Jan 05, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Sutton brothers their plumbing installing is very satisfactory. They will give the factor at the end you have a magnificent result. They are professional on all levels of plumbing.
Services: Repair pipe, Repair toilet, Unclog drain, Find & repair leak
Sutton brothers their plumbing installing is very satisfactory. They will give the factor at the end you have a magnificent result. They are professional on all levels of plumbing.
Services: Repair pipe, Repair toilet, Unclog drain, Find & repair leak
Rich
Jan 03, 2022
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Jeremy Hyler
Dec 30, 2021
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Zack came to my house in a timely manner was able to assess the problem in my absence due to a phone meeting I had. He repair it with 47 minutes and solved the problem easily and at a decent cost. He was courteous and friendly and understood the issue right away. I would recommend the Sutton team will hire again (hopefully not, lol) for any future issues
Andrew Toland
Dec 27, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
The entire experience with Sutton Brothers from start to finish has been exceptional. Excellent communication, excellent quality, and fair price. We had them re-pipe our entire home (old home with galvanized piping) and it was done cleanly, professionally, and quickly! Highly recommend.
Service:Â Installation
The entire experience with Sutton Brothers from start to finish has been exceptional. Excellent communication, excellent quality, and fair price. We had them re-pipe our entire home (old home with galvanized piping) and it was done cleanly, professionally, and quickly! Highly recommend.
Service:Â Installation
Norma Moyer
Dec 04, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They installed a recirculation pump on our water heater which gives us hot water almost instantly! Such a great move. They arranged electician and all went like clockwork. Chris and his partner are outstanding! Thank you much.
They installed a recirculation pump on our water heater which gives us hot water almost instantly! Such a great move. They arranged electician and all went like clockwork. Chris and his partner are outstanding! Thank you much.
Whittney Reid
Nov 23, 2021
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I scheduled an appointment with them online and was able to schedule for next day service. Blaine came out and took a look at our heating system that was broken. He was very knowledgeable and straight forward. The dispatch persons were also very knowledgeable and helpful when it came to scheduling services. Will continue to use services from this company.
Susan Metcalf
Nov 03, 2021
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My water heater stopped working and I called Sutton Brothers. These fine people came to my rescue 2 years ago when my ancient septic system failed. Long story short within 4 hours my new water heater was installed and functioning. I cannot say enough good things about the customer service, workmanship and product.
Josue Hernandez
Oct 29, 2021
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These are honest, kind, and genuine genius’s who are welcome into my business anytime! We were visited by Chris, David, and Matt to help unclog our commercial kitchen sink drains in our back of house, and they went straight to work! Our situation was more unique than most, but each of those fellas who helped were such a pleasure. In less time than anticipated they were able to fix everything up and show me a couple things I was not aware of myself! When everything happened and I googled plumbers there were dozens of options. Save time and get the job done by professionals you can trust! They
Ken Cheshire
Oct 16, 2021
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Leigh Tysor Olsen
Sep 28, 2021
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When we discovered an unknown leak in our water line, I contacted Sutton Brothers. David came out and in less than an hour, located and repaired our issue. He was friendly and professional. And the repair price was WAY less than we had expected.
When it’s time for more repair or maintenance, we will definitely contact Sutton Brothers!
When it’s time for more repair or maintenance, we will definitely contact Sutton Brothers!
Jandir Bello
Sep 18, 2021
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Great company to do business with! Got my quote from Ian, for a new A/C and Furnace unit back in June, after comparing prices with other companies this one was definitely the best deal! Definitely recommend very responsive contacted Ian on Wednesday 15th and accepted the quote in less than 48 hours I had my old 23 year old unit replaced! Work done on Friday 17th, the installation crew was also GREAT they were on time as specified and everything went great. Also a big thank you to the installation crew manager for helping me with the fireplace! I highly recommend this company! Don’t waste your
Steve Hutchison
Sep 15, 2021
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The person quoting the new system was friendly and professional. He presented the systems and options that were available in a way that was easy to understand. After getting quotes from two other companies, I chose Sutton Brothers as the best value for the systems offered. The installers arrived on the day and time promised and did an excellent job of removing my old system and putting in the new one. They were friendly, professional and answered all my questions. I would highly recommend this company.
Teresa B. Taylor
Apr 22, 2021
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Cory Davis
Nov 02, 2020
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I really enjoyed the service provided. Chad was very accommodating and stayed in communication with me until my technician arrived. My tech fixed the hot water heater in less time than I originally anticipated. I had a very pleasant experience. I would definitely recommend their services to all my friends!
Olivia Diane Falk-Davis
Oct 15, 2020
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I couldn’t be more impressed! My fiancé and I inherited home that needed a new furnace new air conditioner and new water heater. Overwhelmed with how much work needs to be done we called seven different companies to get estimates and by far Cody our specialist made me feel most comfortable. Out of seven companies they were the only ones who mapped… out my entire house who took measurements of my entire house where all the vents were and made a complete list of what they were going to do what materials they needed they listed out 2 to 3 different options for each component all
Moon T.
Oct 09, 2020
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Perfect experience, scheduled on line - on their website-, quick and easy. Got heads up communication that my Technician was on his way (I could actually track him) as well as a picture and a short profile. The work was done professionally, I think he went beyond a good repair and gave me a great repair. Payment at the door. Fantastic experience.
Justin F.
Sep 01, 2020
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Hate to leave a 1 star review, especially now, but this company deserves it for their misleading policy that they guarantee their work.
My old toilet broke, so I went and bought an American Standard brand toilet, sealed new in box, from Lowe's. I had another plumber coming, but they rescheduled to Monday. Sutton was able to schedule me for Friday morning so we wouldn't have to go the whole weekend with a broken toilet.
The tech came Friday on time and was friendly and professional, and he removed the old toilet and installed the new one. He said he tested the new toilet several times
My old toilet broke, so I went and bought an American Standard brand toilet, sealed new in box, from Lowe's. I had another plumber coming, but they rescheduled to Monday. Sutton was able to schedule me for Friday morning so we wouldn't have to go the whole weekend with a broken toilet.
The tech came Friday on time and was friendly and professional, and he removed the old toilet and installed the new one. He said he tested the new toilet several times
Josh Sebelius
Apr 09, 2020
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Mike R.
Dec 06, 2019
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Had a great/candid conversation today with the GM of Sutton Brothers. During our call I discussed our frustration and Brad was open regarding their approach and their opportunities for customer service improvement. I felt much better after our call, and I believe we have come to a mutually agreeable solution. Thank you Brad for reaching out!
