What time works for you? We want to make sure that your in-home flooring consultation seamlessly works into your busy schedule. Let us worry about the logistics. We promise a prompt and attentive meeting with a knowledgeable and skilled flooring consultant. We believe in-home consultations are best, as there is no better place to get a true idea of what flooring choices will work than within those rooms themselves.
During this time, we are making your safety our number one priority. In order to keep you safe we're ensuring that all our staff regularly uses hand sanitizer, wipes, and disposable gloves in stores and your home. As a service to our valued customers, we never charge a fee to simply give you an estimate.
By visiting the home or building, we can provide an accurate quote for your flooring installation without any hidden fees or surprise costs. Your estimate will be detailed and easy to understand. Backing our promises of quality with every step, each of our installers is committed to delivering exceptional workmanship with every installation.
During this time, we are making your safety our number one priority. In order to keep you safe we're ensuring that all our staff regularly uses hand sanitizer, wipes, and disposable gloves in stores and your home. As a service to our valued customers, we never charge a fee to simply give you an estimate.
By visiting the home or building, we can provide an accurate quote for your flooring installation without any hidden fees or surprise costs. Your estimate will be detailed and easy to understand. Backing our promises of quality with every step, each of our installers is committed to delivering exceptional workmanship with every installation.
Services
We at Carpeteria are dedicated to bringing unique flooring solutions and our own personal brand of service to the homes and businesses of the Bay Area and have been for the last 50 years. Our friendly store staff is there for your flooring needs seven days a week. Our team of professional staff will ensure that you find the flooring option that perfectly fits your needs, lifestyle, and budget.
Purchase your carpet from Carpeteria's huge inventory with confidence that you got the best price. Carpeteria management reserves the right to refuse or deny a written bid if we deem it a fake or a fraud, or if we cannot independently verify the lower price. Competitors do not include Internet companies, with no physical locations in the Bay Area.
There's no doubt that carpet offers many benefits that are common to no other flooring material on the market today. As the only soft surface floor covering, it offers amazing plush underfoot comfort, a warm and inviting atmosphere wherever it's installed, and many other benefits as well. It's definitely worthwhile to check into this material further to find out if it could be the floor covering that meets all your requirements.
When it comes to a carpet that truly has it all, look no further than SmartStrand. Where traditional carpets fall short, the innovative fibers in SmartStrand Forever Clean offer unbeatable spill protection, permanent stain resistance and long-lasting durability. Truly a worry-free solution, SmartStrand Forever Clean is the perfect flooring for busy households.
Get the softest step possible by adding SmartCushion to your carpet purchase. Our exclusively engineered carpet cushion enhances the feel and performance of your Mohawk carpet, and adds 20 years to your warranty. SmartCushion's visco-elastic memory foam construction softens every step you take and improves insulation for a quieter, more energy-efficient room.
Reviews (26)
Nely P.
Nov 30, 2021
Report
Carpeteria is the best flooring store around. Happy to see they're still thriving after the pandemic.
The owners are very hands-on and willing to go the extra mile to teach the customer about the different options of flooring and when/why you might want to choose 1 style over another.
They really know what they're talking about, and advice from experienced owners goes a long way for someone like me who doesn't have much of that industry knowledge when it comes to choosing flooring for any reason other than what looks pretty!
Their pricing is competitive, and they had the largest
The owners are very hands-on and willing to go the extra mile to teach the customer about the different options of flooring and when/why you might want to choose 1 style over another.
They really know what they're talking about, and advice from experienced owners goes a long way for someone like me who doesn't have much of that industry knowledge when it comes to choosing flooring for any reason other than what looks pretty!
Their pricing is competitive, and they had the largest
Sierra S.
Jul 07, 2021
Report
We have bought from Carpeteria twice now and have been impressed each time. Norvan always helps us select good quality within our budget and was willing to accommodate our schedule and move up the installation date. The installation crew is also fantastic, professional and helpful. Would highly recommend.
Lisa Burns
Mar 21, 2021
Report
Jayson at Carpeteria in Campbell, CA goes above and beyond for his customers. His customer service is outstanding! He is fair, friendly, trustworthy and easy to work with. The installers were ontime, fast and best of all, cleaned up after themselves. They truly did an incredible job. We love our new carpet. When we need more flooring, we will hire Jayson and his team again!
Jack T.
Mar 01, 2021
Report
Amazing! amazing! amazing! From start to finish, no place else makes it as easy as Carpetteria. Have been now working with Jason from Campbell location twice. Once for bedroom carpeting and second time for LVP for living room and dining room. Jason has made our experiences seamless and very cost efficient. They beat Home Depot prices and any of the other 6 surrounding places we looked into the first time around. One stop shop here.
Tim L.
Jan 27, 2021
Report
Second trip back to Carpeteria to have wood flooring installed in our living room. Again, we are very satisfied with the service from Norvan and Jose's crew on the installation. The wood flooring is beautiful. Jose's crew was on time, efficient and took the time to go over the installation so we were very happy with the end product. Very satisfied and we will continue to give them future business!
Banu G. S.
Jan 05, 2021
Report
Kerry O.
Dec 19, 2020
Report
Mitzi Larsson
Nov 25, 2020
Report
Judy Jones
Nov 03, 2020
Report
Ideal customer service in every way! Darrell Lewis, store manager, applies his vast expertise (financial planner, home builder, flooring expert, Carpeteria stock expert, excellent taste, and sincere empathy for the customer) to give customers the best possible results. Darrell saved me $3,000, then another $3,000 by talking me into the right solution for my need. I now have the perfect combination of resilient carpet and vinyl laminate (puzzle pieced) flooring in all the right places across my home. It all looks marvelous and feels marvelous, as does my bank account thanks to the savings. AND,
Dianne Noonan
Aug 11, 2020
Report
Susan Lee
Jul 20, 2020
Report
We had the pleasure of working with Ryan at both the Campbell and Los Altos locations. From the get-go, Ryan was attentive, knowledgeable about various carpets and options to choose from and always efficient with his communication as we proceeded through the process. He negotiated an excellent price and would highly recommend his services. Thank you Ryan!
Amy Jones
Jul 12, 2020
Report
We worked with Jayson and he was great! Jayson was very knowledgeable and able to answer a ton of questions. We were able to get financing with a zero interest if paid off with in a time period. His team of installers were punctual, quick, and polite. The carpet we chose looks great and is very durable with our kids and dogs. I would highly recommend this location if your looking for flooring. Also... we were able to save around $4,000.00 compared to the other three quotes from competitors.
Jason H.
Mar 28, 2020
Report
Working with Norvan at the Carpeteria store on Main St. Ventura was a very pleasant experience. He was very patient and kind as I took my time to make a selection. He was well informed with each of the products. He was never late for any appointments. He measured my floors proficiently, had them installed professionally and I'm totally satisfied and in awe of how beautiful my wood floors and carpet look. I'd highly recommend him to anyone who seeks a high end result.
My sister had her floors installed by him as well.
Regards, Diana Lopez
My sister had her floors installed by him as well.
Regards, Diana Lopez
Dana B.
Nov 18, 2019
Report
We moved to Ventura 2 1/2 years ago and updated the carpeting when we moved in. We went to Carpeteria and met Humberto, who is a gem! We could not have asked for a more knowledgeable, patient person. Three months ago we decided to update our bathroom area and changed to a wood floor from a tile and carpeted area, and without a thought went back to Humberto. Humberto worked with us on a difficult change in floor heights between two rooms and made sure things came out perfect. He made two separate trips out to measure and discuss all of our options. So happy we met Humberto, we recommend him
Lisa C.
Oct 12, 2018
Report
Update:Carpeteria Ventura, CA. Spent 5k for what Norv stated was a nylon & silk fiber carpet. Had it tested and it's not! Some kind of cheap poly blend. owner absolutely downright lied to me! One year old carpet is matted down and worse they pieced. in right in front of couch! Spoke to owner Norv several times sent pics and he does NOTHING! He will come in and RIP out to put in laminate wood however, I will be charged for it! How is this helping? Please save yourself from this crooked carpet man who does not care who he lies and takes advantage of. Very ripped off!!
L. S.
Sep 19, 2018
Report
I was happy with my purchase and installation. . . until I had a problem. They were happy to take my $11K. It was only after I contacted Norv this past August with my concerns, that forces me to write this single star review. Norv, I gave you plenty of time to respond to my emails. After sending you photos of the damage of my linoleum flooring and your lack of response forces me to let people know, there is no customer care once your flooring is installed. Sad to say, I will not refer anyone to your business. I would expect better customer care and customer service from both you "Carpeteria
Andrew K.
Aug 17, 2018
Report
The owner of this store, Norv, is a pathological liar and will do anything, say anything to make a sale. Once he makes the sale, he tells different lies than he told to make the sale and starts negotiating the job and its parameters without regard to the terms of the sale. It was THE WORST experience we have had with a vendor. We ultimately canceled the job and got a refund although we are waiting for our credit card to show that the refund has been made.
We went to this store to replace all flooring in our 1294 square foot vacation condo on the beach in Ventura. We don't live in Ventura
We went to this store to replace all flooring in our 1294 square foot vacation condo on the beach in Ventura. We don't live in Ventura
Lizz F.
Jul 29, 2018
Report
Alice A.
Jul 02, 2018
Report
John Harden
Jun 24, 2018
Report
Showroom is great. The prices only ok. Customer service is very bad. Carlos has not taken care of us. It took way too long to get the flooring. Even longer to get the molding a to finish the installation. We returned a molding because it was defective. We have been waiting for about two months for the replacement. I have called them about six times now. He always tells me that he thought it had already been picked up. I guess they don't keep records, or remember my phone number! Once they have your money, they care nothing of you. I will be buying elsewhere when we do the upstairs!
Brian C.
Jul 23, 2017
Report
WOW is all i can say... from the great experience in the showroom, to the constant communication and outstanding attention to detail by the group of Martin and family that installed so quickly and so perfectly... i couldn't rave more about how amazing my new condo looks !!! so excited and pleased. Thank you Norvan and carpeteria fast amazing and just the experience we needed we will refer and rave about you guys Thank You!!!
M. D.
Apr 05, 2017
Report
Whenever I see a 5 star review on yelp, I am always skeptical but willing to give the business a try. Prior to coming to this store, my husband and I made calls to other stores for pricing and services and made a decision that we will keep on shopping till we decide on the right one. The store owner Norvan not only provided impeccable service, he gave us many reasons to make it our first and last stop. Not only was pricing well below what we expected to pay, the contractors he sent over to do the job showed up on time, finished earlier than planned, were very professional and did a phenomenal job
Patrick B.
Sep 07, 2015
Report
Mike was amazing to work with. We bought carpet for two rooms a hallway and stairs. He helped us choose the perfect carpet for our condo. He showed up on time to measure everything and we got really close to our original estimate. It was actually $100 less than expected. He was professional and honest. His crew showed up on time and completed the install faster than we expected. Overall we had a great experience with Mike and Carpeteria and will use them again. Our carpets looks so good that we changed our mind on selling our condo. :)
Judi M.
Jun 23, 2015
Report
While remodeling our kitchen, we reconfigured where our appliances were going and needed a few more tiles. I emailed Carpeteria and received a call within an hour about the tile. While the tile is no longer manufactured we were able to go to the store and purchase old stock tile no longer used that was a close match.
We are so appreciative and impressed with the quality of service and personnel that when we need flooring we will be using this Carpeteria will be our go to place. I will be recommending them to family and friends.
We are so appreciative and impressed with the quality of service and personnel that when we need flooring we will be using this Carpeteria will be our go to place. I will be recommending them to family and friends.
Gene R.
Feb 07, 2015
Report
Ola Ciok
Dec 07, 2014
Report
I was planning on installing hardwood and carpet in my house. I went to Carpeteria and requested a bid, Kris came to my house, she was very professional and very efficient. Two weeks later we have ordered material.
The installers arrived they were very professional and very good working for two days.The installation went smooth.
I love my floor and my carpet. I would recommend them to anyone.
The installers arrived they were very professional and very good working for two days.The installation went smooth.
I love my floor and my carpet. I would recommend them to anyone.