Another company I had scheduled to repair and clean my carpet cancelled on me the morning he was supposed to be at my home. After being up moving furniture, cleaning, and shoving stuff in the adjoining rooms until 11:00 the nite before, hearing that this company could come in a couple more days wasn't a happening thing.
I called Hew' and, although he sounded like he was very busy, came out that evening. He repaired a hole in the middle of our carpet which I can still not find, and cleaned my carpet until I was happy with it. I would definitely recommend him to a friend. Hew's Carpet Care has passed HomeAdvisor's screening process including checks for criminal background and bankruptcy.
With over 20 years of carpet cleaning experience, Hew's Carpet Care has been providing carpet cleaning and upholstery cleaning, and other residential and commercial cleaning services to the Virginia, Maryland, and Washington, D.C. area since 1985. Whether your needs are residential, government, or commercial, Hew's Carpet Care has the carpet cleaning experience and tools to get the job done right.
I called Hew' and, although he sounded like he was very busy, came out that evening. He repaired a hole in the middle of our carpet which I can still not find, and cleaned my carpet until I was happy with it. I would definitely recommend him to a friend. Hew's Carpet Care has passed HomeAdvisor's screening process including checks for criminal background and bankruptcy.
With over 20 years of carpet cleaning experience, Hew's Carpet Care has been providing carpet cleaning and upholstery cleaning, and other residential and commercial cleaning services to the Virginia, Maryland, and Washington, D.C. area since 1985. Whether your needs are residential, government, or commercial, Hew's Carpet Care has the carpet cleaning experience and tools to get the job done right.
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With over 20 years of carpet cleaning experience, Hew's Carpet Care has been providing carpet cleaning and upholstery cleaning, and other residential and commercial cleaning services to the Virginia, Maryland, and Washington, D.C. area since 1985. Whether your needs are residential, government, or commercial, Hew's Carpet Care has the carpet cleaning experience and tools to get the job done right.
Reviews (22)
Ed Hooper
Jul 16, 2021
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C. P.
Mar 04, 2021
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Positive: Professionalism, Quality, Value
Fantastic and professional service for both carpet stretching and cleaning. They were responsive, attentive to detail, and genuinely cared that we were happy with their service before leaving. We were very happy with the job done and will definitely use them again in the future.
Service:Â Carpet cleaning
Fantastic and professional service for both carpet stretching and cleaning. They were responsive, attentive to detail, and genuinely cared that we were happy with their service before leaving. We were very happy with the job done and will definitely use them again in the future.
Service:Â Carpet cleaning
William Lee
Dec 21, 2020
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Hired Hew's Carpet Care for air duct cleaning and carpet cleaning. My previous air duct cleaner just pumped out dirty air from the vents. Hew took extra steps to clean out all the dirt, dust, and mold from every air duct outlet and their cover panel. Also, I was about to replace the old carpets, but the carpet steaming and cleaning was done so well that I can keep my carpets for a few more years.
Rachel Tsimbidis
Sep 06, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness
We used Hew's Carpet Care to have our couch/ottoman professionally cleaned with odor treatment. Hugh was responsive and came out in person to give an estimate same-day and then returned the next week to complete the cleaning. He was prompt, kind and professional. The couch looks and smells great. Highly recommend!
Services: Upholstery cleaning, Pet stain and odour removal
We used Hew's Carpet Care to have our couch/ottoman professionally cleaned with odor treatment. Hugh was responsive and came out in person to give an estimate same-day and then returned the next week to complete the cleaning. He was prompt, kind and professional. The couch looks and smells great. Highly recommend!
Services: Upholstery cleaning, Pet stain and odour removal
Colonel J.
Aug 13, 2019
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We're glad we contacted this company for cleaning wall-to-wall carpets in our Woodbridge home. It took the technician most of a day to clean the carpeting in our ten rooms, yet the cost was only $733. That was less than most other estimates. The technician was competent and courteous. When he departed, he left four industrial fans to speed the drying process. He came back for the fans the next day. The carpeting now looks great.
Rotor News
Aug 04, 2019
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Positive: Punctuality, Quality, Responsiveness
Hugh responded by phone and text very quickly. He was re-stretching carpet in the bedrooms, which was quite a bit more difficult than I'd thought it would be, with quite a bit of debris after from trimming. He vacuumed and everything looked great when he was done. Well worth the cost to avoid early wear on buckled carpeting.
Hugh responded by phone and text very quickly. He was re-stretching carpet in the bedrooms, which was quite a bit more difficult than I'd thought it would be, with quite a bit of debris after from trimming. He vacuumed and everything looked great when he was done. Well worth the cost to avoid early wear on buckled carpeting.
Kenton H.
Jun 08, 2019
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Paul G.
Apr 17, 2019
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We called Hew's to have our carpets cleaned and they came out and gave us a thorough and quite reasonable estimate. I had to postpone twice for various reasons, and they rescheduled without an issue. Hugh came out and spent 5 hours cleaning our carpets and moving lots of furniture by himself. The carpets now look beautiful - what a fantastic job! I highly recommend this company, and Hugh in particular.
Victoria B.
Jul 03, 2018
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M. M.
Dec 17, 2017
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We used Hews to have our carpet stretched; our basement carpet was installed about 4 year ago and there were many spots that sagged and buckled. Hew informed us that the carpet was installed too loosely. He spent approximately 3 hours in our home, and now it looks great! He said he guarantees his work, so if it sags we'll just give him a call. I highly recommend this company. The owner is professional and very friendly. We're pleased and will be using this service again for cleaning.
John Z.
Feb 27, 2017
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Carpet section was professionally cleaned a few days ago. 'Hugh', yes, that was his name, insisted carpet was not cleaned and wanted to clean the entire apartment rug! He quoted a partial price, then evaded questions about costs. He is a slick operator who pretends to listen, ignores you, and tries to get paid for what you do NOT want. Stay away.
Stan S.
Dec 16, 2016
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Francesca L.
Oct 26, 2016
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Angela N.
Oct 30, 2012
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Our building had been using them to clean our dryer vents for years. Most of the time it was fine, but not this year.
The day Hew's cleaned our dryer vent, our (nearly brand new) dryer stopped working. We asked (non-Hew's) dryer repairmen, twice, to come out and look at it. The dryer repairmen didn't find anything wrong with the dryer, but suggested that a blocked or dirty vent could be the problem.
Luckily, our management company hired another dryer vent cleaning company, who got out a bunch of lint and debris. Hew's had not done a thorough job, apparently.
Now our dryer
The day Hew's cleaned our dryer vent, our (nearly brand new) dryer stopped working. We asked (non-Hew's) dryer repairmen, twice, to come out and look at it. The dryer repairmen didn't find anything wrong with the dryer, but suggested that a blocked or dirty vent could be the problem.
Luckily, our management company hired another dryer vent cleaning company, who got out a bunch of lint and debris. Hew's had not done a thorough job, apparently.
Now our dryer
Juliet A.
Feb 04, 2012
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Disclaimer: we didn't actually get carpet cleaning from Hew's but we had a less-than excellent experience with them leading up to our scheduled appointment.
Hew's Carpet Care is one of THE highest rated carpet care companies on Angie's List, to which we subscribe and choose many contractors. Guess we should have checked Yelp first!
Hew's owner, named Hugh (yes, yes...) is nice-ish on the phone but a tad unprofessional. My husband and I got the feeling that he not only runs the business, takes the calls, makes the schedule, but also does all the work himself. We were
Hew's Carpet Care is one of THE highest rated carpet care companies on Angie's List, to which we subscribe and choose many contractors. Guess we should have checked Yelp first!
Hew's owner, named Hugh (yes, yes...) is nice-ish on the phone but a tad unprofessional. My husband and I got the feeling that he not only runs the business, takes the calls, makes the schedule, but also does all the work himself. We were
Sidney R.
Dec 22, 2011
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We have used them four times for carpet cleaning since 2006, and to repair damage and stains (candles, wine). In every instance they are punctual, polite, efficient, and very fairly priced. Hew himself is the best, a gentleman and knowledgable, and he hires good workers. He offers advice on carpet care, and has done extras without extra charge. We live in the District; have a new condo and an old row house; have yet to try them for air duct cleaning, but certainly will in 2012.
S. J.
Jul 28, 2011
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I had an appointment with them at 5:30 AM on 7/22 for them to do some work at a rental property. Hugh called me at 4:45 to tell me he was there and no one was there to let him in and hung up. I called him back to let him know I was getting on the highway and would be there in 10 minutes and he told me he was "gone", that he had other appointments and could not wait for me to get there, "not ten minutes, I'm gone man" were the words he used. I found someone else to do the work. He was extremely unprofessional. His coupons make his work cheap but in the end you get what
Carrie C.
Jul 29, 2009
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The website says 20%off three services M-F, When I called to get three services done, Couch and Love Seat $79.99, Chair $40.00. and Mattress $79.99 each charged as a separate service the man said I was getting one service and would not give me the discount. When I said that was not stated on the website, he got mad and rude. He than hung up on me, saying he did want me as a customer.
After seeing the other rating and with my experience,I would NEVER use this company. Also, both address are the same RUDE people. Don't be fooled. They deserve no stars.
After seeing the other rating and with my experience,I would NEVER use this company. Also, both address are the same RUDE people. Don't be fooled. They deserve no stars.
Ricky F.
Mar 10, 2009
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David P.
Nov 12, 2008
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I have to start off by saying WOW! I have Hews Carpet Care clean my carpet on a regular basis and I don't have any stories like the ones I have read.
First the receptionist is always friendly and answers ANY questions that I have. If I don't completely understand the pricing she always breaks it down to me so I can understand it better. The deals are great. I always have my carpet cleaned the day after I call to schedule an appointment. I once called and had my furniture cleaned the same day.
Once the technicians arrive at my house they go on a walkthrough with me. I point out
First the receptionist is always friendly and answers ANY questions that I have. If I don't completely understand the pricing she always breaks it down to me so I can understand it better. The deals are great. I always have my carpet cleaned the day after I call to schedule an appointment. I once called and had my furniture cleaned the same day.
Once the technicians arrive at my house they go on a walkthrough with me. I point out
Dee J.
Aug 27, 2008
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I was looking for someone to come out and clean my carpets quickly and cheaply. Hew's with their $79.99 coupon and ability to schedule a next day appointment beat out everyone else I called. A word of warning though, there was a "surprise" $15 fuel surcharge that they failed to disclose when quoting me the price.
It took about 45 minutes to an hour to do a single/ground level, vacant two room apartment, but the carpets looked brand new when they left. The guy who did the work was pleasant and courteous, but did try to upsell services once he got there. All in all, not a bad
It took about 45 minutes to an hour to do a single/ground level, vacant two room apartment, but the carpets looked brand new when they left. The guy who did the work was pleasant and courteous, but did try to upsell services once he got there. All in all, not a bad
Darlene M.
Feb 21, 2008
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I had Hew's pick up 2 Oriental rugs for cleaning, which they did in the time frame they said they would. After waiting 3 weeks, I called to check on the status of the rugs. They told me there were still working on the stains. I said the stains won't come out, please clean and return.
I had the rugs for over a week when I finally rolled them out to place in the rooms. The rugs had not been cleaned, and still had pet urine smell. I called, and they picked them up right away.
2 weeks later, I called about my rugs. I got the same line about the stains. I asked if they were a legitimate
I had the rugs for over a week when I finally rolled them out to place in the rooms. The rugs had not been cleaned, and still had pet urine smell. I called, and they picked them up right away.
2 weeks later, I called about my rugs. I got the same line about the stains. I asked if they were a legitimate
