Crowell Plumbing

My husband called this company because we needed plumbing at our place of business (may 11th 2021) the RUDE lady that answered the phone said very rudely and I quote "i don't understand you" and hung up!! No "I'm sorry can you repeat that" no "I'm having trouble understanding you" ..instead he got HUNG UP ON..as a business owner myself I'm trying to understand how you can treat people like this.....soooo unprofessional!!

Critical: Professionalism
Believe the reviews about their office staff. She was rude from the start! Not how I do business and not the kind of person I want to business with.

Positive: Professionalism, Punctuality
The man came in he was nice he chatted with me but she had for a little bit of an hour he did what he needed to do he even showed me some tips and tricks and for that I give him a full five stars
Service: Boiler repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
That was very knowledgeable very helpful. He was on time did a very professional job. He was very personable and easy to talk to explain things very thoroughly. I would highly recommend this service.
Service: Tap repair

Very friendly and seemed to do a good job with repairing an outside leak. I took off 2 stars simply based on cost. IMO, they are VERY expensive (compared to similar work I've had done in the past).

MOST DEFINITELY RECOMMEND!!!! Doug went above and beyond today to make sure my mom would have hot water in her home by end of day today!! She has been without hot water for three weeks because of her home warranty company and the plumbing company thru the home warranty company!!!! Words cannot truly express how appreciative I am of Doug coming out so quickly and making sure she was taken care of!! AWESOME JOB!!! Thanks so much to Doug and to the lady who answered my moms call today!! Ya all are those Angels that people always talk about!!! 😊😊😊

Great work and experience with Crowell Plumbing. Got the job done on time and not as expensive as the company from Dayton that gave us an estimate.

They came out to pump my septic and ended up fixing it. Very friendly staff. And very affordable

Very accommodating and does quality work. Our experience has been very positive and would use them again.

We had Crowell Plumbing clean our septic tank and I can honestly say the gentleman who cleaned it did a fantastic job. Previously when someone cleaned the tank they only dug up one lid and cleaned it. We had three lids and didn't know it . The techs inspected tank and baffles and cleaned it very well. Great job!

We couldn't be more pleased with the job done Crowell Plumbing Eaton, Ohio. We called them after three no shows from Mike Hudson's Septic Tank Cleaning. Crowell Plumbing came out same day. They finished our Septic Tank Cleaning in less than an hour. Their workers were very professional, courteous and honest. They charged exactly what they said they would charge. I will definitely recommend them to anyone needing septic service assistance. Finally, a company who demonstrates true customer service! Thank you!!