Offering more than 175 years of combined experience in the locksmith industry, Marshall's Locksmith delivers a level of service that is second to none. We know what it takes to keep your home and business safe and secure. We'd be happy to schedule an appointment for any one of our various Raleigh, NC lock services!
We are proud to be Raleigh's top certified locksmiths and proud to have served the greater Raleigh area and their families for over 40 years. See how we can help you today! Don't hesitate to contact us for all your security needs in Raleigh, Durham, Chapel Hill, Cary, Apex, Garner, Wake Forest, Knightdale, Wendell, Zebulon, Louisville, Clayton, NC and surrounding areas!We are proud to offer reliable locksmith service at an affordable price.
We are proud to be Raleigh's top certified locksmiths and proud to have served the greater Raleigh area and their families for over 40 years. See how we can help you today! Don't hesitate to contact us for all your security needs in Raleigh, Durham, Chapel Hill, Cary, Apex, Garner, Wake Forest, Knightdale, Wendell, Zebulon, Louisville, Clayton, NC and surrounding areas!We are proud to offer reliable locksmith service at an affordable price.
Services
Marshall's Locksmith was founded in 1973 in a small shop at 400-B Downtown Blvd. in downtown Raleigh by Billy Sr. and Joanne Marshall. The Marshalls soon outgrew their original location and moved to 1408 South Sanders St. - our team was there until 1989, when we finally settled in our 30,000 square foot, custom-built facility at 4205 Poole Rd., which is where we are today.
At Marshall's Locksmith, we are committed to providing only the latest and most effective security solutions to residential and commercial clients alike. We proudly offer locksmith services and a variety of products to customers throughout North Carolina, including Raleigh, Durham, Chapel Hill, Cary, Apex, Garner, Wake Forest, Knightdale, Wendell, Zebulon, Youngsville, Clayton and surrounding areas.
Since 1973, our team of Raleigh security experts has delivered professional commercial locksmith services to state governments, county governments, local governments, retail shops, big corporations, real estate companies, small businesses, apartment complexes, housing complexes, restaurants, churches, medical facilities, schools, universities and numerous other commercial facilities.
Reviews (20)
J. D. F.
Dec 20, 2021
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Tracy B.
Jul 16, 2021
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Everything about working with this company was positive right from the first phone call. Their communication was excellent and the service was quick and efficient. It only took about 15 minutes for keys to be made for my door. The price was fair and the technician who came to my house was very nice and he tested the keys and made sure that I also tested them before he left. This company is thorough and they care about their customers. Their service was a perfect 10.
J. H.
Mar 26, 2021
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I brought my motorcycle keys this morning to be cut. I purchased a blank key from a dealership and they told me to have it cut at Marshall’s. While I was there, I found out they sell their own keys aside from just cutting them...so I purchased a key from them and had it cut along with having them cutting my personal key from the dealer. I found that their key works just as good as the dealership key and I will continue to bring my business here ! They have thousands of keys hanging on the wall along with padlocks, door locks, trailer hitch locks, electronic-numeric door locks, handles and safes
Bob Grossfeld
Aug 25, 2020
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Outstanding service!! My adult daughter had moved and lost track of the key for the heavy duty lock that linked the front wheel and adjacent frame of her expensive bicycle, preventing its use. Another locksmith tried in vain to open the lock. I had my doubts whether this could be done. The staff at Marshall's performed a minor miracle. Determined to solve this problem for us, a couple of employees persevered during several hours, trying different approaches until success was achieved. They were careful, patient, friendly, knowledgeable, and considerate of customers' health while working behind
Jen R.
Mar 24, 2020
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Sushil C.
Sep 23, 2019
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Jeff & Ginger W.
Aug 12, 2019
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Our flush mount lock broke and the door is about 9 years old. Called Marshall's and Lucas came out and took a look. He took pictures and told me he would hav to order new ones. A few days later they called and had the parts. Lucas came back and installed and they match perfect. Door is again secure! Highly recommend this company.
Janel Still
Jul 23, 2019
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Danny took my call and was very thorough when answering all my questions. He quickly got me set up for an appointment. Marshall's called ahead of time to let me know when they would arrive at my house. Lucas arrived on time, was very professional, didn't flinch a bit when the dogs started barking at him and quickly finished up re-keying my locks! Very happy with the overall service and felt safe having them in my house.
Jason S.
Jul 01, 2019
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Called Marshall's because I locked my keys in the bed of my Dodge Ram. I have a bed cover so I could not access my keys. They came out and unlocked the door but said they cannot unlock the bed claiming it's a different key system (even though my key unlocks both the door and the bed). So I still couldn't get to my keys. Nevertheless they still charged me $200!!! $200 for nothing as they did not resolve my problem. So I had to call a different (competent) locksmith to unlock the bed of my truck. Total garbage and I'm so mad about it. Definitely will not ever be calling them
Blaine Youngquist
Jun 10, 2019
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Real great place for your keying needs. Their prices are very reasonable and they know what they’re doing. Have used them several times over the years for stuff like opening a filing cabinet we lost the key to, keying cylinders, creating keys to fit a cylinder we lost the keys to, etc. Highly recommended.
Andy G.
Apr 04, 2019
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A couple weeks ago I lost the key to my safe. The folks at Marshall's Locksmith came to the rescue! I worked with both Hunter and Jason who were both extremely friendly and knowledgeable. Through their tireless and focused efforts, they were able to gain entry saving me hundreds of dollars. Hats off the these folks! It's well known, Jason West is the Best!
Mitchell G.
Dec 08, 2018
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I had to call Marshalls after hours to come help me get into my apartment. The fee to come out was a little steep however on a freezing cold Friday night at 11pm I had no issue paying it. Lucas was our technician and he was amazing. He got to our apartment fast and was extremely friendly and knowledgeable. He helped us get in extremely quickly and told us what he was doing and why. It made me certain I wasn't being "taken for a ride" to get more money out of me. Overall I had an amazing experience with Marshalls and Lucas. Would and will highly recommend
Paul H.
Oct 10, 2017
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Great, friendly, and efficient service! I called to have a door lock secured and they were able to come out within an hour and were done in 30 minutes. Jason, the locksmith was very thorough and detailed in his technical work that he was providing and made sure that I didn't have to replace any keys! Very accurate and professional on all levels.
Michael B.
Oct 22, 2016
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Laura B.
Aug 23, 2016
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Cory E.
Feb 29, 2016
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Leah K.
Jan 12, 2013
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I got a call yesterday evening from one of the owners of Marshall's. He was very apologetic about the recent experience I had with Marshall's and assured me that isn't the way they normally do business. He even offered to refund my money. I very much appreciate the way he handled/resolved the situation and would consider giving Marshall's another chance in the future when I need a locksmith.
Brian C.
Sep 22, 2012
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Joey P.
Mar 22, 2012
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65 dollars for 2 keys? simple keys? No chips in the keys, nothing special? The dealership (honda team powersports) charges me 12 bucks a key! The only reason i did not go there this time is that they were out of key blanks for the type of key I needed. NEVER AGAIN!
In there defence I should have asked for the price before I had them cut the keys. But I figured hey, how much more than a dealership can they charge! That was an expensive lesson.
My 2 cents? Dont wast your time. Go to the dealer, or walmart, or anywhere. Avoid that place if you can!
In there defence I should have asked for the price before I had them cut the keys. But I figured hey, how much more than a dealership can they charge! That was an expensive lesson.
My 2 cents? Dont wast your time. Go to the dealer, or walmart, or anywhere. Avoid that place if you can!
Michael H.
Jun 23, 2011
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It's a rare treat to find a company like Marshall's. Unlike most fly-by-night locksmiths, this company has knowledgeable people who will take the time to explain things right. I was shopping for locks for my house, and Marshall's stood above the rest as the kind of company that wants to build long-term relationships with its customers. I absolutely, wholeheartedly and completely recommend Marshall's to anyone looking to purchase home or business security products and services.
