We have the knowledge, experience, and pricing required to keep you comfortable on a budget. AA Service Co is a Carrier Factory authorized dealer, an endorsement earned through leadership in service, marketing, product knowledge and workmanship.
Our technicians have verified their sophisticated knowledge of HVAC technique and equipment through NATE-certification exams, and continue to pursue training, keeping up-to-date on the latest advancements and features.Our sales representatives receive intensive education to ensure their ability to match the right product to your exact needs.
The needs of commercial heating and cooling are far different than residential. When you call [name], our team of HVAC specialists are trained in commercial equipment and installation, and well-versed in the drastic weather swings of the Chicago area. Our commercial staff has the expertise and hands-on experience to meet and exceed expectations for air quality and comfort of your facility, no matter how large or small.
Our technicians have verified their sophisticated knowledge of HVAC technique and equipment through NATE-certification exams, and continue to pursue training, keeping up-to-date on the latest advancements and features.Our sales representatives receive intensive education to ensure their ability to match the right product to your exact needs.
The needs of commercial heating and cooling are far different than residential. When you call [name], our team of HVAC specialists are trained in commercial equipment and installation, and well-versed in the drastic weather swings of the Chicago area. Our commercial staff has the expertise and hands-on experience to meet and exceed expectations for air quality and comfort of your facility, no matter how large or small.
Services
It's nearly impossible to enjoy the summer, when there's no relief from the intense heat and humidity. If you think a refreshingly cool home is a luxury you can't afford, think again. Consumer demand and advancements in technology have redesigned air conditioners into affordable, energy efficient solutions for every sized space and style of home.
Heating and cooling makes up over 50% of your energy costs. It only makes sense to do everything possible to maximize efficiency, longevity and reliability of your air conditioning equipment. Through annual inspection and cleaning, the professionals from AA Service Co will keep your system in peak condition, preventing potential repairs, increasing humidity control and boosting comfort for lower energy costs.
Geothermal heat pumps provide superior home temperature control and unmatched energy efficiency. When you call AA Service Co for geothermal design and installation, you can look forward to a 40% to 80% reduction in energy consumption. Clean, safe, hassle-free and non-polluting, these systems are a wise and rewarding investment.
Dirty condenser coils raise refrigerant pressure higher than needed, increasing your electric bill. A low or high refrigerant charge can easily go unnoticed and increase operating costs up to 30%. An improper charge can cause compressor shutdown. Controls and safeties that do not function properly can increase operation cost and cause other components to fail.
Reviews (22)
Carie Radford
Nov 04, 2021
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AA service co has been our HVAC company for 6 years. When it came time this summer to get a new AC they did not have competitive prices so we bought one from ABT and didn’t renew our yearly service with AA because we had a warranty with the new AC. Today our heat is not working so we called AA just under their emergency service line and the woman Marilyn said that since we chose not to renew with them in August they can’t help us out with a time to come out today. It’s a shocking form of spitefulness. In the pass they’ve come out within an hour even. I wouldn’t expect that as a non-program
Jenny Gramith
Oct 26, 2021
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This place rules! I had another company come out (Heatmasters) because a few of our radiators were running cold even after bleeding them and the technician didn't know how our boiler worked. He called someone and ended up telling us he'd take some photos and have his boss call us but said we should look into getting a new boiler and then tried to sell us a membership plan which I declined. I spent $89 for that.
We then had AA come out on 11-11-21 and I wish I got his name but he was awesome. He came in and immediately put covers over his shoes (nice touch!) and got to work. He knew what to do
We then had AA come out on 11-11-21 and I wish I got his name but he was awesome. He came in and immediately put covers over his shoes (nice touch!) and got to work. He knew what to do
Brian Collender
Jul 04, 2021
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Great customer service. Arnulfo serviced our AC, explained what we needed to do to ensure that it would perform well, asked if we had any questions, and seemed knowledgeable about the system. We had our AC and Furnace installed by AA about 3 years ago and have not had any issues or problems and the service of everyone there has been wonderful. They are very responsive and we use them to check our AC and furnace on an annual basis.
Rachelle Niew
May 24, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
John was very professional and explained every detail to me in a way for me to better understand what needed to be done. The crew that did the install was prompt, professional and cleaned up everything!!! John later came back and set up my WiFi thermostat. Would definitely recommend.
Services: Install thermostat, Install heating system
John was very professional and explained every detail to me in a way for me to better understand what needed to be done. The crew that did the install was prompt, professional and cleaned up everything!!! John later came back and set up my WiFi thermostat. Would definitely recommend.
Services: Install thermostat, Install heating system
Irene H.
Feb 19, 2021
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They have been servicing my parents' HVAC systems for years. Always reliable and they send someone out asap in an emergency. The serviceman even pointed out an issue with a water heater that was incorrectly installed by a contractor while there checking the furnace. I live far from them now, but I highly recommend them if you live in their area!
Linda Swanson
Oct 24, 2020
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Chris C.
Aug 05, 2020
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We were charged over $500 for a routine maintenance call on our a/c unit and for what their tech said was a needed diagnostic for a suspected leak. It took 10-15 minutes for the tech to tell us we needed a new coil. We were suspicious, had another company assess and found out we only needed more coolant. We tried to recoup part of the $504 but AA would not comply. Very unhappy, we feel grossly cheated.
Kathy B.
Jul 10, 2020
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Excellent service from Tim B
My air conditioning wasn't working and Tim quickly isolated the problems and had it working within an hour. Very hot and humid day today and Tim had to make multiple trips to the roof to fix the unit and add Freon. He was very pleasant, professional, and efficient .
He wore shoe coverings, a mask a gloves.
The person who scheduled my appointment was also very friendly and helpful.
My air conditioning wasn't working and Tim quickly isolated the problems and had it working within an hour. Very hot and humid day today and Tim had to make multiple trips to the roof to fix the unit and add Freon. He was very pleasant, professional, and efficient .
He wore shoe coverings, a mask a gloves.
The person who scheduled my appointment was also very friendly and helpful.
Andrea H.
May 28, 2020
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My heater went out in the winter and it took them A MONTH to come out to install a $6000 unit. Now, with a brand new unit, the A/C is constantly running and doesn't cool like it should. Called the company multiple times but they are "too busy" to send someone out. I can't even schedule an appointment. After calling a few times, they told me someone would come out yesterday and no one showed up. We keep getting the run around. If you're that busy, perhaps hire more people to take care of your paying customers. Terrible customer service.
Junqi C.
Feb 13, 2020
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Our furnace stopped working in a cold morning in February. By the time I called AA Service it was already past 11am. The technician Mark showed up before 1pm. He followed the order of operations and quickly identified the root cause and made an immediate fix within 30 minutes after his arrival. He was very polite and also kindly explained to me how things work. The price was pretty reasonable and only the service call fee was charged because everything was done in 30 minutes. Can't be more happier with the work they did!
Sue J.
Dec 15, 2019
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Their staff plays a lot of games with customers. I received a quote and maintenance check with a different service company and they quoted me a fair price with details about the furnace. It was the complete opposite of what AA Service had told me. Instead of informing me of the issues with my furnace, AA Service co had made me replace an internal item within the furnace for $1000 to $2000 within the last year. Now I'm being told by a different company the whole thing should have been replaced. AA Service co has been dragging me along making me pay a premium for an internal item in furnace
Joan S.
Jul 24, 2019
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DO NOT GET THE MAINTENANCE PLAN BEWARE
Horrible company with very poor customer service. They cancel your appointment when I had it set for months ahead. I told them I had called off work to be there when they arrived and all they said was we have to wait like everyone else. They sell you filters and parts for 70% more then what they cost. Will never use them again. Asked to speak to a manager and his never available. They take advantage of senior citizens and don't respect people's time.
Horrible company with very poor customer service. They cancel your appointment when I had it set for months ahead. I told them I had called off work to be there when they arrived and all they said was we have to wait like everyone else. They sell you filters and parts for 70% more then what they cost. Will never use them again. Asked to speak to a manager and his never available. They take advantage of senior citizens and don't respect people's time.
Daniel B.
Mar 16, 2019
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In my house now 20 years and, well, that is furnace-replacement time. We have three units. Replaced one last summer and the other two this past week. AA showed up exactly when they said they would, came with enough guys to complete the job in one day, cleaned up any mess they made, and have followed up since they were here. I couldn't be happier with the product or the service. I don't know it they are the cheapest out there but I can't imagine there is anyone better. Thank you, guys.
Renee R.
Dec 12, 2017
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Amazing. I used AA for years and stupidly stopped and have nothing but nightmarish stories (will give names!) about everyone else we used since. My husband, Mr VeryUnhandy tried to change a lightbulb last night, created sparks, blew out several indoor and outdoor lights and decided to deal with it another time. Woke up to no furnace this bitter morning and called AA. Their service manager face timed me (embarrassingly in my robe) down to the unlabeled fuse box and got the lights and furnace going even tho I'd flipped all the switches earlier. A genius! This old house, this old housewife and
Marie P.
Nov 09, 2017
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D. I.
Aug 08, 2017
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My tenant scheduled an appointment with them because the HVAC was leaking. AA was supposed to call me to let me know what they found out but never did. I ended up calling them and I find out i needed to replace my evap coil but it was recommended to replace the whole unit. They couldn't even tell me how much either would cost from the initial diagnostic. They wanted to transfer me to sales. Not efficient at all.
Yvette Y.
Jun 10, 2017
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Called and left a message requesting a call back to schedule a service call. 24hours later, no call. Maybe their service would be better than 1 star but since I called Chicagoland Air Duct and they responded immediately and I already have a quote, I feel like in comparison, this company gets a one star. Sorry AA, you snooze you lose.
Roy F.
May 04, 2017
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Katharine M.
Aug 04, 2016
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Service was completed quickly on an a/c unit around 9 pm on a week night a few weeks ago in the midst of a major heat wave.
Their fee explanation could be much clearer, both over the phone/prior to servicing the unit, and on the receipt.
We did contact the business and request an itemized receipt, provided email to have them send out receipt, but have not gotten one yet.
We are super glad to have our a/c working again, and it was really convenient to get help so late at night at such short notice, and the a/c unit is still plugging away.
In the future, I'd use them again if they could provide
Their fee explanation could be much clearer, both over the phone/prior to servicing the unit, and on the receipt.
We did contact the business and request an itemized receipt, provided email to have them send out receipt, but have not gotten one yet.
We are super glad to have our a/c working again, and it was really convenient to get help so late at night at such short notice, and the a/c unit is still plugging away.
In the future, I'd use them again if they could provide
Rob M.
Jul 19, 2016
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Though I wasn't in a rush, AA sent someone out the same day. The guy answering incoming calls was probably the most friendly and customer service oriented guy I've ever spoken to. Jim S came over within 4 hours of my call to fix my AC that had gone out. Professional and knowledgeable. I felt like the problem was in good hands.
The issue I had ended up being a "Motor Run Capacitor" that went bad. Jim quickly found this, had the part on his truck, and it took about 15 minutes to replace. The part can range between $5 - $15, so I was a little surprised with a $300 bill. At least
The issue I had ended up being a "Motor Run Capacitor" that went bad. Jim quickly found this, had the part on his truck, and it took about 15 minutes to replace. The part can range between $5 - $15, so I was a little surprised with a $300 bill. At least
Sandeep U.
Oct 21, 2015
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I had to recently replace the gas furnace at my townhouse. Scott was great in helping provide a realistic estimate.
I got the appointment within a week. Jeremy helped install the furnace. Very speedy and professional.
I had a lingering feeling that I was getting fleeced by Shavtiz and it got confirmed by having worked with AA. The furnace replacement costs were 60% of what Shavitz had quoted me.
I am never going back to Shavitz. AA is awesome.
I got the appointment within a week. Jeremy helped install the furnace. Very speedy and professional.
I had a lingering feeling that I was getting fleeced by Shavtiz and it got confirmed by having worked with AA. The furnace replacement costs were 60% of what Shavitz had quoted me.
I am never going back to Shavitz. AA is awesome.
Edward L.
Aug 24, 2015
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This organization thrives because they have the consumers best interest in mind. I called AA for a service estimate and they had a specialist out that same afternoon. There was an $89 charge but that is nothing compared to the knowledge and HVAC repair report that I received from Andy.
Received a call as promised prior to his arrival, and then the flow of knowledge began. He not only identified issues with our AC system, but also worked very quickly with his head office to find out what was under warranty and how soon the parts would be available. There was no pressure to use AA or any other company
Received a call as promised prior to his arrival, and then the flow of knowledge began. He not only identified issues with our AC system, but also worked very quickly with his head office to find out what was under warranty and how soon the parts would be available. There was no pressure to use AA or any other company
