BMW of Ramsey is a spectacular BMW dealership located in Ramsey, New Jersey. BMW of Ramsey offers the finest selection of BMW cars and SUVs, including the BMW 3 Series & BMW X5, with a service and maintenance department that is second to none. Then again, the speed at which technology advances is stunning.
The cutting edge of performance and luxury today is practically dated in two or three years. An elite BMW now might merely be a nice BMW in the future. Ownership has its merits, but so does leasing a BMW. Either way, you end up with the Ultimate Driving machine, but you can choose to either update/upgrade every other year or buy one and drive it forever.
The cutting edge of performance and luxury today is practically dated in two or three years. An elite BMW now might merely be a nice BMW in the future. Ownership has its merits, but so does leasing a BMW. Either way, you end up with the Ultimate Driving machine, but you can choose to either update/upgrade every other year or buy one and drive it forever.
Services
Our passion is providing you with a world class ownership experience. We share the thrill our customers get from owning and driving a BMW. Whether you come in for a new or pre-owned BMW, to have your vehicle serviced, or to arrange financing, we are committed to providing a BMW experience that keeps you coming back.
M. The most powerful letter in the world. M generates performance unlike anything else. And after four decades of delivering hair-raising thrills, it's still pushing the limits. But don't just take our word for it. See for yourself when you grip the wheel of any vehicle from our M Family. BMW M is all about the fascination of driving -both in day-to-day traffic and on the racetrack.
Northern New Jersey drivers in the market for a new, luxurious and capable vehicle should check out the comprehensive and quality inventory available at BMW of Ramsey. The best way to get a feel for our inventory and decide which vehicle is right for you, is to make a trip to our Ramsey lot and take a test drive.
BMW vehicles are notoriously luxurious and high-performance, making any BMW model an excellent automotive investment that will transform your driving experiences. And lucky for you, BMW of Ramsey has a wide array of new BMW models for you to look through, from sporty cars and coupes, to high-end SUVs.
By checking here, I direct BMW of Ramsey to send me text messages to market or advertise products, goods, or services. These text messages may be transmitted through autodialed calls or robotext. By checking the checkbox and clicking submit, I confirm that I am the current owner/subscriber of the mobile number provided or that the current owner/subscribed of this mobile phone number authorized me to provide this number to the dealer.
Reviews (24)
Michael Mimmo
Feb 01, 2022
Report
Inna Kuznetsova
Jan 19, 2022
Report
The service itself is fine but I repeatedly had issues with quoting and overcharging. Since I had it before, I confirmed the price from BMW site ahead of time in writing before making an appointment. Yet, when u came in the advisor tried to add $500 in labor. When I refused the service at that level , he talked to the manager and the price reverted to what was quoted. He also suggested to change diesel filter and quoted $600. I refused and called the BMW Service and Dealer in the same county 10 miles away - $329.
That was not all. When I came to pick up my car the price was slightly higher on
That was not all. When I came to pick up my car the price was slightly higher on
Frank Dinoia
Jan 14, 2022
Report
This BMW service visit was very frustrating.
1. Tried calling Multiple times for status with no answer. At lease 6 times...in one day
2. Some of the employees (Reception) were Unprofessional
3. Shortage of personal
4. Upon completion, I was told everything was fine. Arrived home
and problems with side mirrors. would not close when locking car
5.Only positive was my Service Advisor...Anna. She is excellent!
1. Tried calling Multiple times for status with no answer. At lease 6 times...in one day
2. Some of the employees (Reception) were Unprofessional
3. Shortage of personal
4. Upon completion, I was told everything was fine. Arrived home
and problems with side mirrors. would not close when locking car
5.Only positive was my Service Advisor...Anna. She is excellent!
Kim Cosklo
Jan 10, 2022
Report
Latrice S.
Jan 04, 2022
Report
I have be en on the hunt for a particular car and as I made my way through almost every BMW dealership in North Jersey and New York, BMW of Ramsey was the worst. We walk in and get no initial "hello" but a quick glance and then a look away. We wait for someone to acknowledge us and when they finally do, we tell them the exact car we are looking for and the guy told us that he would get someone to assist us. As we were looking around the showroom, a gentleman approaches us without a mask, even though they stated on the entrance door that a mask needed to be worn when coming into the building
Jeff W.
Jan 02, 2022
Report
Was looking to buy a BMW. Emailed and was given a price of MSRP. I was told that if I ordered a vehicle that "we would have more flexibility". So I took the time to create a build code and sent it to them. Was given a price if full MSRP. Sales person said that this was a good deal because many dealers are charging over MSRP. I have talked to four dealerships and not one is charging over MSRP. I would never trust this place. Gives car sales people a bad name.
Timothy Collazzi
Dec 28, 2021
Report
Fantastic experience thanks to Andrew Araque! Andrew took care of us and helped make the leasing process as easy as possible in an overall difficult market. We had been to several luxury dealerships over the course of car search and BMW of Ramsey stood out far above the rest. Was thrilled to be able to get a custom ordered X7 (and much faster than anticipated)! Will be back!
David K.
Dec 19, 2021
Report
Just arrived home after a great buying experience with Jesus and the rest of the team at BMW Ramsey. Everyone was extremely friendly, the facility was great, and the process was straightforward without a lot of the uncomfortable pressure you can get at some dealerships. Highly recommended to anyone in the area!
Mahmoud E.
Nov 24, 2021
Report
Do business elsewhere , nothing but lies and misleading information . Car was not prepped for delivery according to BMW of North America standards , no second key scuffs and dents all over the car and a defective battery , I told the salesperson I was going to stop by to get things handled , drove for almost 2 hours and when I arrived the sales manager Ty Alanos boldly told me in my face to come back another time , no apology of any sort , no compensation for my time , effort and gas , registration had a completely wrong address , second key wasn't there . It's just a nightmare not what
Jongseo Y.
Nov 23, 2021
Report
I ordered a new vehicle a month ago with a promise that the order will go as soon as possible and I should see my vehicle delivered in around 6 weeks. I signed the paper, they ran a credit check on me, and I never heard back. I called two weeks later to ask for a production number for my order (it's a tracking system by BMW for new orders), and the salesperson told me my order is still in the "order dock", thus no production number. You get this number as soon as the order goes into production, and any good salesperson will notify his/her customer the moment the number is generated
Leland L.
Sep 15, 2021
Report
Avoid this dealership if you can, these guys play really dirty games.
My experience was with Will Garcia and Marcelo Garcia. These guys make a great team (haha). To start off, Will told me that the car would arrive in 2 to 3 weeks. The car ended up coming in 7.. He rarely updated me on it and sounded annoyed each time I called to ask. He would address me as Li when I told him my name was Leland multiple times.
Fast forward to the day I came to receive my car, they told me that I couldnt qualify for the loyalty rebate, which Ive NEVER opted for.. I even told them from my first time inquiring about
My experience was with Will Garcia and Marcelo Garcia. These guys make a great team (haha). To start off, Will told me that the car would arrive in 2 to 3 weeks. The car ended up coming in 7.. He rarely updated me on it and sounded annoyed each time I called to ask. He would address me as Li when I told him my name was Leland multiple times.
Fast forward to the day I came to receive my car, they told me that I couldnt qualify for the loyalty rebate, which Ive NEVER opted for.. I even told them from my first time inquiring about
A. W.
Sep 11, 2021
Report
Steven W.
Sep 03, 2021
Report
I would rate the service department around three stars. I scheduled my girlfriends bmw for tire issue and service. The young lady who assisted me with her appointment was actually so helpful. She confirmed with parts that our tire was In stock and scheduled us to the first available date. I do have to say It was extremely hard to get any updates from our advisor or even get him on on the line and it was taking much longer then we had expected but Nicole was able to reach out to the shopforman a couple of times and updated us her self. We just Hope the next service will be a bit quicker.
John H.
Aug 28, 2021
Report
Sean S.
Aug 28, 2021
Report
Buying a car couldn't have been easier! The hardest part was getting to Ramsey from Brooklyn! Jesus Vicioso and Robert Redcross got in me at my scheduled appointment time and I was able to drive off the lot within an hour. First time buying a BMW here, but they have a client for life. Would highly recommend reaching out to Jesus if you are in the market for a BMW.
Carie W.
Aug 16, 2021
Report
Sorry to say my review is being updated because the sales person Matt was not completely honest with me. I was initially impressed with the service I received from Ramsey BMW. So impressed I recommended them to a friend who bought a car as well from them.
I was promised a 5 year inspection sticker and when I went in to pick it up with my license plates, they refused to give it to me.
It may sound silly but it's the principle of a promise not kept. What else will they promise you and won't keep their word. This is BMW we are talking about. How much would it really cost them to give me
I was promised a 5 year inspection sticker and when I went in to pick it up with my license plates, they refused to give it to me.
It may sound silly but it's the principle of a promise not kept. What else will they promise you and won't keep their word. This is BMW we are talking about. How much would it really cost them to give me
Ania Z.
Aug 06, 2021
Report
Nicole W.
Jul 12, 2021
Report
Their service center is an absolute nightmare. Getting the car was easy and Tim Gallagher was awesome. The ugly: everything thereafter. Their roadside assistance program is non-existent. You could die of hypothermia as it took 14 hours from time of problem to come. I waited outside for 2 hours in the morning over the winter. This is an experience no one should have to endure. Imagine leasing a brand new car and the same problems happen over and over again, but the service department is so overwhelmed they claim I shouldn't even show up if someone cancels. I called bmw corporate over the problem
Daniel Z.
Jul 08, 2021
Report
I had a lease deal lined up through my broker with sales manager Pedro Andrade for a new X3. At the last minute, they said that the General Manager overrode and cancelled the deal unless I paid an extra $1,000 on top of our agreed upon price. My family and I lease new vehicles every 2-3 years. Highly unfortunate that this dealership is willing to ruin a potential long-term business relationship by pulling a bait-and-switch over $1,000.
Adding this business to my list of places where I will never spend a dime as long as I live and suggest you do the same unless you don't value your time
Adding this business to my list of places where I will never spend a dime as long as I live and suggest you do the same unless you don't value your time
D. H.
Apr 12, 2021
Report
HORRIFIC CUSTOMER SERVICE
I found the car of my dreams online and had some relatively simple questions about the car - one of the sales reps answered my question by email and provided curt and erroneous answers to my simple question. After asking the question THREE TIMES and never getting an accurate answer, I bought the car at another dealership.
UPDATE - Kristine Yamroz, Sales Assistant followed up on my emails to tell me that I was "on the wrong page" and "I don't care who you are or what you're here for! Glad you took your business elsewhere. Bye"
If this response
I found the car of my dreams online and had some relatively simple questions about the car - one of the sales reps answered my question by email and provided curt and erroneous answers to my simple question. After asking the question THREE TIMES and never getting an accurate answer, I bought the car at another dealership.
UPDATE - Kristine Yamroz, Sales Assistant followed up on my emails to tell me that I was "on the wrong page" and "I don't care who you are or what you're here for! Glad you took your business elsewhere. Bye"
If this response
William S.
Sep 24, 2020
Report
PEOPLE DON'T FORGET!
You only have one life dont waste it with memories of this dealership where happiness goes to die.
They will literally say anything to stop you from calling BMW of North America America and making formal complaint.
Especially Anthony, he will literally say anything, despicable.
Don't make the mistake I did 100% file a formal complaint.
When I was 11 my cat died of cancer.
I always figured it would be the most painful memory in my life.
Wrong!!!
BMW of Ramsey Stole that from me also.
Run away from this dealership as fast as you can my car was under warranty the
You only have one life dont waste it with memories of this dealership where happiness goes to die.
They will literally say anything to stop you from calling BMW of North America America and making formal complaint.
Especially Anthony, he will literally say anything, despicable.
Don't make the mistake I did 100% file a formal complaint.
When I was 11 my cat died of cancer.
I always figured it would be the most painful memory in my life.
Wrong!!!
BMW of Ramsey Stole that from me also.
Run away from this dealership as fast as you can my car was under warranty the
Matthew P.
Sep 15, 2020
Report
Yesterday, we took delivery of an absolutely gorgeous BMW X3 M40i from BMW of Ramsey. It was a total pleasure to work with Jorge Velarde, and his manager Ryan McGowan. They were consummate professionals from start to finish, and they made buying a car easy. The deal they offered me was highly competitive and very fair. There was no haggling or stress involved at all.
If you need a BMW I strongly recommend that you check out Ramsey and ask for Jorge Velarde. You won't regret it.
If you need a BMW I strongly recommend that you check out Ramsey and ask for Jorge Velarde. You won't regret it.
Deborah C.
Aug 27, 2020
Report
I recently had my car serviced at Prestige BMW of Ramsey and again was 100% satisfied. I have to make sure that Tony Circelli from service gets the credit because he is amazing and gets the job done! I have to say BMW is very lucky to have him. Let me say again, he makes sure everything is done correctly and that you are completely satisfied. I give 5 stars to Tony and his entire staff.
Thank you,
Deborah Celentano*****
Thank you,
Deborah Celentano*****
Scarlette O.
Jan 20, 2020
Report
Thank You Mister Tim Gallagher for making our day! We contacted Tim over the phone in regards to a Supercharged Sport Range Rover. We made an offer over the phone, and he worked with us.
No Games, NO Rubbish - Simply straight forward and full transparency!!!! Now that's someone I see myself doing business with. When they are able to sell X6's again I'm giving Mr. Gallagher a call (due to an open recall they are unable to sell X6's).
We showed up to a beautiful state of Art massive BMW dealership compound. It was conveniently located off the interstate. There is also
No Games, NO Rubbish - Simply straight forward and full transparency!!!! Now that's someone I see myself doing business with. When they are able to sell X6's again I'm giving Mr. Gallagher a call (due to an open recall they are unable to sell X6's).
We showed up to a beautiful state of Art massive BMW dealership compound. It was conveniently located off the interstate. There is also
