Unlike others, we don't use harsh chemicals, ensuring our services are people and pet-friendly. Your Pest Pros are background-checked and go through several months of training and quality assurance checks. Unlike others, we don't just send you anyone. Our Pest Pros are licensed by the State of Texas, ensuring you only get the best professionals.
We designed our pest control services to be easy for homeowners and business decision-makers. With fast response times and warrantied services, we'll make sure you enjoy a healthy, pest-free home or business. Don't worry if you're not sure what kind of pest you have. Our Pest Pros are here to help identify the type of pest you have and provide you with an exact quote.
Should you decide that we're a good fit, we'll get started on your pest control right away. We'll communicate with you and make sure you're informed every step of the way. We'll own your pest issues. Rest assured, we'll make sure your home or business is free of pests today, tomorrow, and years from now.
We designed our pest control services to be easy for homeowners and business decision-makers. With fast response times and warrantied services, we'll make sure you enjoy a healthy, pest-free home or business. Don't worry if you're not sure what kind of pest you have. Our Pest Pros are here to help identify the type of pest you have and provide you with an exact quote.
Should you decide that we're a good fit, we'll get started on your pest control right away. We'll communicate with you and make sure you're informed every step of the way. We'll own your pest issues. Rest assured, we'll make sure your home or business is free of pests today, tomorrow, and years from now.
Services
Bug Master Exterminating Services, LTD. is a family owned business, offering pest control from San Marcos to Waco along the IH 35 corridor. We have been around since 1981 when Ned Ewart founded us. Back then our first service vehicle was a VW Bug, but things have grown a little since then. Now over 35 years later, we are one of the largest independent pest control companies in the state and are recognized in the top 100 in the nation.
You don't want to wait. That's why we've streamlined our services to solve your pest issues fast - meaning happier residents. You get a dedicated point of contact that will keep you up-to-date on all pest issues - ensuring no communication mishaps. A lot of regional managers struggle with rolled-over services that are not communicated properly.
Residential services are always professional and compassionate to your family's needs. Our uniformed service technicians respond promptly, fully trained and licensed, professional and drug-free with a consistent urgency to serve you. Commercial Services are provided with a 1-Day response time to meet your time constraints.
Our pest control packages will ensure that your home is protected from every type of bug, including termites! We service numerous locations and surrounding areas in Austin, Houston, Temple, San Marcos, and more. I love that a technician will come out on the same day when I call with a pest emergency.
Preventing pests from entering your home is the best way to avoid an invasion or infestation. Here at The Bug Master, we protect the Austin area with our state of the art pest control prevention services. This is our premium professional general pest control service that totally covers your home and yard.
Reviews (19)
Angela S.
Sep 28, 2021
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Amber T.
Jul 06, 2021
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Bummed on this place. The service men were super nice - - but we were given misinformation about what to do before and after the treatment - - for fleas! The document they sent via email was the most easily missed super important piece of the information I can imagine. Disappointing response from manager. Ugh. Moving forward with another provider in town.
Maritza M.
May 27, 2021
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Rodrigo M.
Jan 27, 2021
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Brandi A.
Sep 15, 2020
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My technician Paul is always awesome and has always tried to do whats best for the control of ants at my house. i have been having ANT treatments that are very pricey for 9 months now with NO relief. The last few months the office says a "field manager" will come out and help Paul assess the situation.Has not happened yet. At what point do I give up on them? If not now, it will be real soon. I can get the same results taking care of it on my own. Money down the drain.........ALOT OF MONEY, I'm not talking $40 a month way more, and the initial treatment was crazy!!!!!
Travis T.
Aug 26, 2020
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My experience has been much like the review Margaret originally left below. After several "treatments" where my mosquito traps were clearly not serviced I questioned whether the technician ever got out of his car and stepped foot on my lawn. I reviewed the security video of The Bug Master's arrival at my residence. Upon doing so I confirmed that the technician pulled up to my house, sat in his car for several minutes and then drove off. Much to my surprise, I then received a bill for services rendered.
When I raised the issue with The Bug Master by sending the video they were
When I raised the issue with The Bug Master by sending the video they were
Margaret I.
Aug 25, 2020
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Vanessa M.
Jun 06, 2020
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Nicholas C.
Sep 09, 2019
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My experience with The Bug Master has been nothing short of a nightmare. I paid $250 for roach treatment. After the initial treatment for German roaches and two follow-ups, the problem persists. When they finally returned my calls, I spoke to a small, confrontational man named Karl about this. He was nothing but rude, patronizing and unprofessional. He spent fifteen minutes pettily arguing semantics with me, babbling about his "years and years and years of experience" and knowledge while trying to shift the blame to me. His favorite line was, "why should we come out there for free
Kathryn H.
Aug 25, 2019
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E. C.
Apr 04, 2019
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First of all, I trust them. I'm comfortable with Jesse walking around my home, I believe what he tells me and I trust in their product. They are fairly priced and professional. This summer will be a good test to see if a year of mosquito and roach treatments have made a difference! Looking forward to their help with new products for my back yard.
Christina T.
Jan 10, 2019
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Matt P.
Sep 28, 2018
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Elaine H.
Aug 18, 2018
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Parminder J.
Jul 07, 2018
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Monique H.
Dec 07, 2017
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I have been using The Bug Master's services for about a year now and am very pleased with them. Their technicians are friendly and knowledgeable as are their customer service reps. They come out quarterly and in the event that it rains within a few days after a treatment, they will come out again. Plus, they are local and I love to support Austin businesses.
Lylac H.
Apr 06, 2017
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The online scheduling is not what it appears. Even after you confirm what date/time you'd like, and wait two days for the technician to phone, he/she has no knowledge of the time you've already set up online which turns out to be a complete waste of time. You would likely be better served by going to a more reliable/national provider like Orkin or Terminix. That's what we ended up doing. (See follow Up)
Follow Up: Jesse the owner seemed very interested in resolving this. Which, is of course, the most any business owner can do - and for that we commend the folks at Bug Master. I
Follow Up: Jesse the owner seemed very interested in resolving this. Which, is of course, the most any business owner can do - and for that we commend the folks at Bug Master. I
Kristen L.
May 23, 2016
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It's been a rough road trying to get this company to take care of our problem. Unfortunately this is the company my condos decided to use to try to remove roof rats from our attic. Since the beginning, they have missed apts now three times. They make the apt and then just don't show up! Call 2 hours later to move my apt from 8 am Monday to 8 am Friday.
Clearly they don't care about showing up when they say they will, nor do they care if they take care of the problem in a reasonable amount of time. Go to J&J pest control. I can highly recommend you NOT using Bugmasters BUT instead
Clearly they don't care about showing up when they say they will, nor do they care if they take care of the problem in a reasonable amount of time. Go to J&J pest control. I can highly recommend you NOT using Bugmasters BUT instead
Janlee A.
Jun 14, 2013
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I've been using The Bug Master for at least 5 years in two different homes-using both the green service and traditional services. I am always impressed with their technician, John, who is professional, knowledgeable, courteous and on-time.
The best part is NO BUGS!!! I live in a very old pier and beam house in Central Austin and am always surprised that I RARELY see any bugs. I know the service I pay for includes both inside pest control and around the house outside (which is extensive and works well-we've crawled under the house many times and found nothing scary under there!).
The best part is NO BUGS!!! I live in a very old pier and beam house in Central Austin and am always surprised that I RARELY see any bugs. I know the service I pay for includes both inside pest control and around the house outside (which is extensive and works well-we've crawled under the house many times and found nothing scary under there!).
